ISO 9001:2008 Standards

22 Questions | Total Attempts: 693

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Organization Quizzes & Trivia

Quiz to determine the understanding of the ISO 9001:2008 standards


Questions and Answers
  • 1. 
    The non-fulfillment of a specified requirement is called a:
    • A. 

      Concession

    • B. 

      Nonconformity

    • C. 

      Corrective Action

    • D. 

      None of the above

  • 2. 
    Auditors can audit their own work
    • A. 

      True

    • B. 

      False

  • 3. 
    What items can not be considered customer property?
    • A. 

      Schematics

    • B. 

      Returned merchandise for repair

    • C. 

      Paper Clip

    • D. 

      All of the above

    • E. 

      None of the above

  • 4. 
    What can determine an employee's competence?
    • A. 

      CIA

    • B. 

      Management

    • C. 

      Quality Policy

    • D. 

      Organization Chart

  • 5. 
    Calipers used for reference are ok to be the final measurement on a customer's finished product after they are dropped.
    • A. 

      True

    • B. 

      False

  • 6. 
    One of the required procedures is management review
    • A. 

      True

    • B. 

      False

  • 7. 
    Every process must have a procedure or work instruction
    • A. 

      True

    • B. 

      False

  • 8. 
    ____________________ are to be established, documented, implemented, and maintained.
  • 9. 
    Why do we audit suppliers?
    • A. 

      Clause 5.6.3

    • B. 

      Clause 7.4.3

    • C. 

      Clause 7.5.5

    • D. 

      Clause 7.3.7

  • 10. 
    Where would you be able to find out who your Quality Management Representative is?
    • A. 

      The organization chart

    • B. 

      Company phone list

    • C. 

      Management review minutes

    • D. 

      All of the above

  • 11. 
    The quality manual must include information about health and safety.
    • A. 

      True

    • B. 

      False

  • 12. 
    All suppliers must be ISO 9001 registered
    • A. 

      True

    • B. 

      False

  • 13. 
    Temporary employees need to know the procedures but don't need to have training documented
    • A. 

      True

    • B. 

      False

  • 14. 
    Only your supervisor needs to deal with the Quality system.
    • A. 

      True

    • B. 

      False

  • 15. 
    The implementation of ISO 9001 means you don't have to worry about statutory requirements
    • A. 

      True

    • B. 

      False

  • 16. 
    The Management representative can be anyone
    • A. 

      True

    • B. 

      False

  • 17. 
    What are the 6 procedures that the ISO 9001 standard requires?
  • 18. 
    If you can't verify an output of a process you can be cited for a nonconformance
    • A. 

      True

    • B. 

      False

  • 19. 
    Why is an audit beneficial?
    • A. 

      It keeps the quality management system functioning and accurate

    • B. 

      It ensures that staff continue to use the processes developed for ISO certification

    • C. 

      It gives the organization a picture of how well the quality management system is currently working

    • D. 

      All of the above

  • 20. 
    What does ISO mean?
    • A. 

      International Standards Organization

    • B. 

      International Organization of Standards

    • C. 

      International Organization for Standardization

    • D. 

      Internal Organization for Standardization

  • 21. 
    ISO 9001 cannot be used by product manufacturers and service providers.
    • A. 

      True

    • B. 

      False

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