QMS (ISO 9001) Requirements Understanding Assessment

18 Questions

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QMS (ISO 9001) Requirements Understanding Assessment

Assessment of ISO 9001 requirements understanding


Questions and Answers
  • 1. 
    The ISO 9001: 2008 standard is based on 8 principles. Which of these is not part.
    • A. 

      Leadership

    • B. 

      Management Review

    • C. 

      Customer focus

    • D. 

      Factual approach to decision making

  • 2. 
    Which of these is not one of the main clauses of the Standard ISO 9001:2008
    • A. 

      Quality Management Assurance

    • B. 

      Management Responsibility

    • C. 

      Product Realization

    • D. 

      Resource Management

  • 3. 
    Quality objectives of your departments must  be:
    • A. 

      Lofty

    • B. 

      Measurable

    • C. 

      Multiple

    • D. 

      Customer focused

  • 4. 
    Which is false? To get certification to ISO 9001:2008 standard your company must:
    • A. 

      Establish a quality management system

    • B. 

      Implement the quality management system

    • C. 

      Document the quality management system

    • D. 

      Continually commend the effectiveness of the quality management system

  • 5. 
    In what clause are the documentation requirements listed
    • A. 

      Quality management system

    • B. 

      Product realization

    • C. 

      Both of the above

    • D. 

      Both of the above

  • 6. 
    An authentic Quality Management System requires:
    • A. 

      All processes to be defined throughout the year

    • B. 

      All processes to be clarified throughout the organization

    • C. 

      All processes to be determined throughout the organization

    • D. 

      All processes to be determined throughout product realization

  • 7. 
    Measurement and analysis of customer satisfaction is necessary:
    • A. 

      Whenever patronage is low

    • B. 

      Whenever patronage is high

    • C. 

      All the time to evaluate opportunities for improvement

    • D. 

      Any of the situation above arises

  • 8. 
    When are procedures required?
    • A. 

      Whenever a job holder is going on vacation

    • B. 

      Whenever a process is put in place

    • C. 

      Only when the job holder does not understand his job

    • D. 

      Any of the above situation arises

  • 9. 
    List the five main requirements of the ISO 9001:2008 Standard
  • 10. 
    List five of the principles on which the ISO 9001:2008 Standard is based
  • 11. 
    Describe what you could mean by quality
  • 12. 
    What does quality objective mean to you
  • 13. 
    There are five sets of documentation required in the quality management system which must also be accessible to your department. List three of them.
  • 14. 
    Regarding competence awareness and training of the Human Resource, state two of the requirements prescribed in the clause "Resource Management"
  • 15. 
    Explain the purpose of Internal Audit audit and its likely effects on the system
  • 16. 
    Give five requirements of ISO 9001:2008 standard regarding document control
  • 17. 
    List out five items that a quality management system procedure must contain
  • 18. 
    Describe how changes and amendments can be made to QMS documents