QMS Internal Audit Exam

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| By Oluwaseni Oke

Oluwaseni Oke, QMS and EMS consulting

Oluwaseni, an IRCA Certified Lead Auditor, boasts 23+ years of expertise in crafting and sustaining quality and environmental management systems. With a robust track record, Oluwaseni is dedicated to ensuring excellence in organizational processes.

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1/26 Questions

Regularly scheduled audits should be implemented when:
- Significant changes are made in functional areas of the quality system such as a major reorganisation
- It is suspected that service to customers is in jeopardy due to quality system nonconformities
- Review indicates that previously unsuspected areas of the organisation may be contributing to problems
- Any of the situations above arises

About This Quiz

This exam tests knowledge on ISO 9001:2008 standards, focusing on internal audit requirements, audit planning, and nonconformity management.

2.

In preparing for an audit, one of the key points in an audit team selection is:
- Selecting all qualified Lead Assessors
- Ensuring one of the auditors is in a senior management position
- Selecting auditors who are independent of the area to be audited.
- Having the team leaders choose the people they like to work with
Correct Answer

A. Selecting auditors who are independent of the area to be audited.

Explanation

Selecting auditors who are independent of the area to be audited is a key point in an audit team selection because it ensures impartiality and objectivity in the audit process. When auditors are independent, they are not influenced by personal or professional relationships with the individuals or departments being audited. This helps to maintain the integrity of the audit and ensures that the audit findings and recommendations are unbiased and reliable.

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3
3.

To eliminate detected nonconformities and their causes,
- Necessary correction and corrective actions shall be taken by Management Representative.
- Necessary correction and corrective actions shall be taken by Management Responsible for the section
- Necessary activities and corrective actions are taken by Management Responsible for the section
Correct Answer

A. Necessary correction and corrective actions shall be taken by Management Responsible for the section

Explanation

The correct answer is "Necessary correction and corrective actions shall be taken by Management Responsible for the section." This answer accurately reflects the responsibility of the management in addressing and resolving nonconformities and their causes within their specific section. It emphasizes the need for corrective actions to be taken by the management responsible for the area where the nonconformities were detected.

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2
4.

An authentic audit programme requires:
- All the auditors to have been nominated by their HODs
- Q A personnel to carry out the audits
- Auditing by a third party at least annually
- Endorsement/Approval of top management for an independent and formal audit
Correct Answer

A. Endorsement/Approval of top management for an independent and formal audit

Explanation

An authentic audit program requires endorsement/approval from top management for an independent and formal audit. This ensures that the audit is conducted in a fair and unbiased manner, as top management's approval signifies their commitment to transparency and accountability. It also allows for an independent evaluation of the organization's processes and controls, providing valuable insights and recommendations for improvement. Without top management's endorsement, the audit may lack credibility and may not be viewed as a reliable assessment of the organization's performance.

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2
5.

In what clause is the requirement for conducting Internal Audit specified?
- Quality Management System
- Product Realization
- Both of the above
- None of the above
Correct Answer

A. None of the above

Explanation

The requirement for conducting Internal Audit is not specified in any of the clauses mentioned. Internal Audit is a separate process that is conducted to assess the effectiveness of the Quality Management System and ensure compliance with relevant standards and regulations. However, the specific clause that outlines the requirement for conducting Internal Audit may vary depending on the specific quality management standard being followed, such as ISO 9001.

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2
6.

In ISO 9001:2008, your company must :-
- Identify the processes and calibrate the measuring devices
- Identify the processes and calibrate the measuring equipment
- Determine the processes and calibrate/verify the measuring equipment
- Determine the processes and verify the measuring equipment
Correct Answer

A. Identify the processes and calibrate the measuring equipment

Explanation

ISO 9001:2008 requires companies to identify the processes within their organization and calibrate the measuring equipment used in those processes. This means that the company must determine which processes are critical to the quality management system and ensure that the measuring equipment used in those processes is calibrated to provide accurate and reliable measurements. Calibration is important to ensure that the measurements taken are consistent and meet the required standards.

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2
7.

In deciding that non-compliance exists, list out three important issues an auditor must bear in mind
8.

In a Food manufacturing company, while auditing the Quality Assurance Manager, it was discovered that the procedure for control of non conforming products is also being used for corrective action. Indicate your opinion with reference to applicable clause(s) of the ISO 9001:2008 Standard.
9.

Busco Pharmaceuticals Limited, located in Agbara, Ogun state, with its own Management team, is implementing Quality Management System. The company is a subsidiary of Busco Group of Companies. The Management Representative is a member of the Board of Directors for the Group and his main operations are in Lagos. Is there a non conformity? If so, structure a non conformity statement with reference to applicable clause(s) of the ISO 9001:2008 Standard
10.

The H. R. Manager of ABC Transport Company presented his training schedule for the year, drawn from the past year’s appraisal. However, not all personnel were listed on the schedule. Comment with reference to the ISO 9001:2008 requirements
11.

In a drink manufacturing company, the control over the filling equipment covers only the Temperature and Pressure Gauges. Discuss with reference to applicable clause(s) of the ISO 9001:2008 Standard.
12.

Below is a non-conformity statement taken at an audit. Indicate the category – major or minor for the statement and the clause of the NIS ISO 9001:2008 that was contravened. NON-CONFORMITY STATEMENT:Departmental quality objective not measurable
13.

Below is a non-conformity statement taken at an audit. Indicate the category – major or minor for the statement and the clause of the NIS ISO 9001:2008 that was contravened. NON-CONFORMITY STATEMENT:The distribution list not in page (iii) as indicated on the table of content
14.

Below is a non-conformity statement taken at an audit. Indicate the category – major or minor for the statement and the clause of the NIS ISO 9001:2008 that was contravened. NON-CONFORMITY STATEMENT:No records of quarterly activities reports as indicated in the job description
15.

Below is a non-conformity statement taken at an audit. Indicate the category – major or minor for the statement and the clause of the NIS ISO 9001:2008 that was contravened. NON-CONFORMITY STATEMENT:The report of stock reconciliation for the months of March and April, 2008 not available.
16.

Below is a non-conformity statement taken at an audit. Indicate the category – major or minor for the statement and the clause of the NIS ISO 9001:2008 that was contravened. NON-CONFORMITY STATEMENT:There was no evidence of management decision to phase out product X.
17.

Below is a non-conformity statement taken at an audit. Indicate the category – major or minor for the statement and the clause of the NIS ISO 9001:2008 that was contravened. NON-CONFORMITY STATEMENT:The non-conformities on the internal audit of 18/06/08 (1a) were not closed out.
18.

Below is a non-conformity statement taken at an audit. Indicate the category – major or minor for the statement and the clause of the NIS ISO 9001:2008 that was contravened. NON-CONFORMITY STATEMENT:The organogram did not include the Credit Control Manager as direct report to the Finance Directoras in actual practice
19.

Below is a non-conformity statement taken at an audit. Indicate the category – major or minor for the statement and the clause of the NIS ISO 9001:2008 that was contravened. NON-CONFORMITY STATEMENT:There is no documented evidence that letters are sent to clients who exceeded their facility limit of thirty days as stated on the credit procedure
20.

Below is a non-conformity statement taken at an audit. Indicate the category – major or minor for the statement and the clause of the NIS ISO 9001:2008 that was contravened. NON-CONFORMITY STATEMENT:The need for the input of site managers in the preparation of sales budget was not covered in the departmental manual
21.

Below is a non-conformity statement taken at an audit. Indicate the category – major or minor for the statement and the clause of the NIS ISO 9001:2008 that was contravened. NON-CONFORMITY STATEMENT:Awareness/training records not easily retrievable
22.

Below is a non-conformity statement taken at an audit. Indicate the category – major or minor for the statement and the clause of the NIS ISO 9001:2008 that was contravened. NON-CONFORMITY STATEMENT:There was no evidence that the Market testing exercise proposed for July was postponed
23.

Below is a non-conformity statement taken at an audit. Indicate the category – major or minor for the statement and the clause of the NIS ISO 9001:2008 that was contravened. NON-CONFORMITY STATEMENT:There was no evidence that daily sales report was collected from Area sales offices on 11th July, 2008.
24.

Below is a non-conformity statement taken at an audit. Indicate the category – major or minor for the statement and the clause of the NIS ISO 9001:2008 that was contravened. NON-CONFORMITY STATEMENT:Internal audit was not carried out this year in the office of NSM
25.

Below is a non-conformity statement taken at an audit. Indicate the category – major or minor for the statement and the clause of the NIS ISO 9001:2008 that was contravened. NON-CONFORMITY STATEMENT:The obsolete vendors list not marked or removed from the registered vendors file.
26.

Below is a non-conformity statement taken at an audit. Indicate the category – major or minor for the statement and the clause of the NIS ISO 9001:2008 that was contravened. NON-CONFORMITY STATEMENT:Loladson Consultant used by the quality control laboratory as an external analyst not on the approved vendors list.

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Mar 21, 2023

Quiz Edited by
ProProfs Editorial Team
May 07, 2009

Quiz Created by
Oluwaseni Oke

QMS Internal Audit Exam

Regularly scheduled audits should be implemented when:

Quiz Preview

In preparing for an audit, one of the key points in an audit team selection is:

To eliminate detected nonconformities and their causes,

An authentic audit programme requires:

In what clause is the requirement for conducting Internal Audit specified?

In ISO 9001:2008, your company must :-

In deciding that non-compliance exists, list out three important issues an auditor must bear in mind

In a Food manufacturing company, while auditing the Quality Assurance Manager, it was discovered that the procedure for control of non conforming products is also being used for corrective action. Indicate your opinion with reference to applicable clause(s) of the ISO 9001:2008 Standard.

The H. R. Manager of ABC Transport Company presented his training schedule for the year, drawn from the past year’s appraisal. However, not all personnel were listed on the schedule. Comment with reference to the ISO 9001:2008 requirements

In a drink manufacturing company, the control over the filling equipment covers only the Temperature and Pressure Gauges. Discuss with reference to applicable clause(s) of the ISO 9001:2008 Standard.

Below is a non-conformity statement taken at an audit. Indicate the category – major or minor for the statement and the clause of the NIS ISO 9001:2008 that was contravened. NON-CONFORMITY STATEMENT:Departmental quality objective not measurable

Below is a non-conformity statement taken at an audit. Indicate the category – major or minor for the statement and the clause of the NIS ISO 9001:2008 that was contravened. NON-CONFORMITY STATEMENT:The distribution list not in page (iii) as indicated on the table of content

Below is a non-conformity statement taken at an audit. Indicate the category – major or minor for the statement and the clause of the NIS ISO 9001:2008 that was contravened. NON-CONFORMITY STATEMENT:No records of quarterly activities reports as indicated in the job description

Below is a non-conformity statement taken at an audit. Indicate the category – major or minor for the statement and the clause of the NIS ISO 9001:2008 that was contravened. NON-CONFORMITY STATEMENT:The report of stock reconciliation for the months of March and April, 2008 not available.

Below is a non-conformity statement taken at an audit. Indicate the category – major or minor for the statement and the clause of the NIS ISO 9001:2008 that was contravened. NON-CONFORMITY STATEMENT:There was no evidence of management decision to phase out product X.

Below is a non-conformity statement taken at an audit. Indicate the category – major or minor for the statement and the clause of the NIS ISO 9001:2008 that was contravened. NON-CONFORMITY STATEMENT:The non-conformities on the internal audit of 18/06/08 (1a) were not closed out.

Below is a non-conformity statement taken at an audit. Indicate the category – major or minor for the statement and the clause of the NIS ISO 9001:2008 that was contravened. NON-CONFORMITY STATEMENT:Awareness/training records not easily retrievable

Below is a non-conformity statement taken at an audit. Indicate the category – major or minor for the statement and the clause of the NIS ISO 9001:2008 that was contravened. NON-CONFORMITY STATEMENT:There was no evidence that the Market testing exercise proposed for July was postponed

Below is a non-conformity statement taken at an audit. Indicate the category – major or minor for the statement and the clause of the NIS ISO 9001:2008 that was contravened. NON-CONFORMITY STATEMENT:Internal audit was not carried out this year in the office of NSM

Below is a non-conformity statement taken at an audit. Indicate the category – major or minor for the statement and the clause of the NIS ISO 9001:2008 that was contravened. NON-CONFORMITY STATEMENT:The obsolete vendors list not marked or removed from the registered vendors file.