Hospitality Prior Hsc Exams

1. In a large hotel, who is responsible for organising menus, ordering stock, and managing staff?

Chef de partie

Head chef

Sous chef

Kitchen hand

The head chef is responsible for organizing menus, ordering stock, and managing staff in a large hotel. They oversee the kitchen operations, create and update menus, ensure that the kitchen is well-stocked with necessary ingredients, and manage the kitchen staff to ensure smooth operations and quality food production.

Explanation

The head chef is responsible for organizing menus, ordering stock, and managing staff in a large hotel. They oversee the kitchen operations, create and update menus, ensure that the kitchen is well-stocked with necessary ingredients, and manage the kitchen staff to ensure smooth operations and quality food production.

2. In relation to the storage of food, to what does the term first in first out (FIFO) refer?

Expiry dates

Stock rotation

Temperature zones

Packing requirements

The term "first in first out" (FIFO) refers to stock rotation in the context of food storage. This means that the oldest stock should be used or sold first, ensuring that the inventory is constantly being refreshed and that items do not expire or become spoiled. By following the FIFO method, businesses can minimize waste and maintain the quality and freshness of their food products.

Explanation

The term "first in first out" (FIFO) refers to stock rotation in the context of food storage. This means that the oldest stock should be used or sold first, ensuring that the inventory is constantly being refreshed and that items do not expire or become spoiled. By following the FIFO method, businesses can minimize waste and maintain the quality and freshness of their food products.

3. Which of the following lists contains THREE examples of environmental hygiene risks?

Open cuts, vermin, poor work practices

Poor garbage storage, dust, not washing hands

Irregular cleaning, vermin, poor garbage storage

Not washing hands, open cuts, poor work practices

The answer "Irregular cleaning, vermin, poor garbage storage" contains three examples of environmental hygiene risks. Irregular cleaning can lead to the buildup of dirt and bacteria, increasing the risk of contamination. Vermin, such as rats or cockroaches, can carry diseases and pose a health hazard. Poor garbage storage can attract pests and create unsanitary conditions. These three factors can contribute to a higher risk of spreading infections and diseases in the environment.

Explanation

The answer "Irregular cleaning, vermin, poor garbage storage" contains three examples of environmental hygiene risks. Irregular cleaning can lead to the buildup of dirt and bacteria, increasing the risk of contamination. Vermin, such as rats or cockroaches, can carry diseases and pose a health hazard. Poor garbage storage can attract pests and create unsanitary conditions. These three factors can contribute to a higher risk of spreading infections and diseases in the environment.

4. A housekeeping supervisor tells an employee to put extra towels in a guest room. In which part of the communication process would the employee indicate whether they have understood the instruction?

Sending

Message

Feedback

Receiving

In the communication process, feedback is the part where the receiver indicates whether they have understood the instruction or message. It allows the sender to confirm if the message has been received and interpreted correctly. In this scenario, the employee would provide feedback to the supervisor, indicating that they have understood the instruction to put extra towels in the guest room.

Explanation

In the communication process, feedback is the part where the receiver indicates whether they have understood the instruction or message. It allows the sender to confirm if the message has been received and interpreted correctly. In this scenario, the employee would provide feedback to the supervisor, indicating that they have understood the instruction to put extra towels in the guest room.

5. Which type of question requires examination of existing knowledge before giving a thoughtful response?

Open

Closed

Respective

Rhetorical

Respective type of question requires examination of existing knowledge before giving a thoughtful response. This is because a respective question typically asks for an individual's opinion or perspective on a specific topic, and to provide a meaningful response, one needs to consider their own knowledge and understanding before answering.

Explanation

Respective type of question requires examination of existing knowledge before giving a thoughtful response. This is because a respective question typically asks for an individual's opinion or perspective on a specific topic, and to provide a meaningful response, one needs to consider their own knowledge and understanding before answering.