FSOT : Management Questions! Trivia Test! Quiz

73 Questions | Total Attempts: 65

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FSOT : Management Questions! Trivia Test! Quiz

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Questions and Answers
  • 1. 
    What is the most effective method for a firm to improve morale for its employees?
    • A. 

      Increasing salary.

    • B. 

      Having programs that cater to their emotional, psychological, and domestic needs.

    • C. 

      Having corporate parties all the time.

    • D. 

      Having top management present company directions and strategy.

  • 2. 
    Which of the two strategies can effectively be used to motivate employees?
    • A. 

      Behavior modification and job design.

    • B. 

      Overseas posting and self-improvement courses.

    • C. 

      Promotions and holidays.

    • D. 

      Vouchers and gifts.

  • 3. 
    Which of these strategies cannot be used to motivate the employee?
    • A. 

      Job rotation.

    • B. 

      Job enlargement.

    • C. 

      Job enrichment.

    • D. 

      Job reduction.

  • 4. 
    This is a program that allows employees to choose their starting and ending times, provided that they are at work during the specified core period.  What is it?
    • A. 

      Double time.

    • B. 

      Flextime.

    • C. 

      Part time.

    • D. 

      Job sharing.

  • 5. 
    With affirmative action programs, legally mandated plans try to increase job opportunities for
    • A. 

      Professionals.

    • B. 

      White Caucasian males.

    • C. 

      Highly qualified individuals.

    • D. 

      Women and minorities.

  • 6. 
    The Equal Pay Act mandates that men and women who do equal work must receive the same wage.  Wage differences are acceptable only if they are attributed to seniority or
    • A. 

      National origin.

    • B. 

      Religion.

    • C. 

      Performance.

    • D. 

      Location.

  • 7. 
    Which of these is not a factor in evaluating employee performance?
    • A. 

      Productivity.

    • B. 

      Leadership.

    • C. 

      Adaptability.

    • D. 

      Social skills.

  • 8. 
    In companies, people come and go.  Which of these is not a rule for peaceful separation (resignation)?
    • A. 

      Prior to leaving, do not disrupt your current employer's business.

    • B. 

      Inform everyone that you are leaving the firm.

    • C. 

      Sign an agreement with your new employer only after you have left the old position.

    • D. 

      Have the recruiting employer indemnify you from judgments, settlements, and attorney fees resulting from litigation initiated by the former employer.

  • 9. 
    The International Monetary Fund (IMF) was established to
    • A. 

      Promote trade among member nations by eliminating trade barriers and fostering financial cooperation.

    • B. 

      Loan money to underdeveloped developing countries; it was formally known as the International Bank for Reconstruction and Development.

    • C. 

      Ensure that there is no major currency speculation in the world.

    • D. 

      All of the above.

  • 10. 
    The negotiation process through which management and unions reach an agreement about compensation, working hours, and working conditions is
    • A. 

      Union labor contract.

    • B. 

      Union arbitration.

    • C. 

      Union Mediation.

    • D. 

      Collective bargaining.

  • 11. 
    In the event that a collective bargaining process fails to go through, what can management do?
    • A. 

      Strike.

    • B. 

      Boycott.

    • C. 

      Lock out.

    • D. 

      Picket.

  • 12. 
    In marketing management, which of these is not part of the marketing mix?
    • A. 

      Consumer.

    • B. 

      Place.

    • C. 

      Price.

    • D. 

      Product.

  • 13. 
    The central focus of marketing is to create utility, which refers to a product's ability to satisfy human needs and wants.  A McDonald's Big Mac or a two-day vacation at Walt Disney World both satisfy needs or wants.  Which of the following is a utility not provided by marketing?
    • A. 

      Place.

    • B. 

      Possession.

    • C. 

      Form.

    • D. 

      Time.

  • 14. 
    Why do we need to segment the market before applying the marketing mix?
    • A. 

      Because the market is too defragmented, and we need to consolidate.

    • B. 

      Because consumers are very heterogeneous, and we need to form similar groups for targeting.

    • C. 

      Because it is easier to staff manpower.

    • D. 

      Because the marketing mix can be applied only to segments and not masses.

  • 15. 
    Which of these is a multiple target market strategy?
    • A. 

      Promoting BMW Z4 to a select group of customers.

    • B. 

      Selling generic tires nationwide.

    • C. 

      Combo meals for parents and kids at McDonald's.

    • D. 

      Having product lines with many products.

  • 16. 
    Which of these cannot be used as a basis for segmenting consumers?
    • A. 

      Demographic information, which includes gender and income.

    • B. 

      Geographic information, which includes terrains and population density.

    • C. 

      Psychological information, which includes personality and motives.

    • D. 

      Medical condition information, which includes health and cancer records.

  • 17. 
    What are the 4Ps of the marketing mix?
    • A. 

      Place, product, people, promotion.

    • B. 

      Product, people, place, promotion.

    • C. 

      Product, price, place, promotion.

    • D. 

      Product, place, price, promotion.

  • 18. 
    In marketing research, what is the difference between primary and secondary data?
    • A. 

      The former is used by marketing managers, while the later is used by consumers.

    • B. 

      The former is collected directly from consumers, while the latter is aggregated or compiled information.

    • C. 

      The former is collected directly from consumers, while the latter is seldom used by marketing managers.

    • D. 

      The former is used by marketing managers, while the latter is aggregated or compiled data.

  • 19. 
    For consumer buying behavior, which of these is not a psychological variable affecting it?
    • A. 

      Imagination.

    • B. 

      Perception.

    • C. 

      Attitude.

    • D. 

      Personality.

  • 20. 
    Which of these is not a social variable of consumer buying behavior.
    • A. 

      Social roles.

    • B. 

      Reference groups.

    • C. 

      Social learning.

    • D. 

      Social class.

  • 21. 
    The marketing environment includes the following:
    • A. 

      Political factors, social factors, competitive factors, technological factors.

    • B. 

      Psychological factors, social factors, competitive factors, technological factors.

    • C. 

      Political factors, social factors, military factors, technological factors.

    • D. 

      Political factors, biological factors, competitive factors, technological factors.

  • 22. 
    What is the bottom line for micro marketing?
    • A. 

      Sales.

    • B. 

      Expenses.

    • C. 

      Profit.

    • D. 

      Pricing.

  • 23. 
    Many firms need to develop new products.  What do you think is the sequence involved in new products?
    • A. 

      Idea development, idea screening, test marketing, product development, commercialization.

    • B. 

      Idea development, idea screening, test marketing, commercialization, product development.

    • C. 

      Test marketing, idea development, idea screening, product development, commercialization.

    • D. 

      Idea development, idea screening, product development, test marketing, commercialization.

  • 24. 
    Consumer products are products intended for household or family use.  Which of these is not a consumer convenience product?
    • A. 

      Furniture.

    • B. 

      Eggs.

    • C. 

      Batteries.

    • D. 

      Newspapers.

  • 25. 
    Which of the following is not a consumer product?
    • A. 

      Specialty products.

    • B. 

      Raw materials.

    • C. 

      Shopping products.

    • D. 

      Convenience products.