Fundamentals of POLC Management Framework

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1. What are the key management roles known as POLC?

POLCPlanningOrganisingLeadingControlling

Supervising, Coordinating, Delegating, Monitoring

Directing, Operative, Logistical, Collaborating

Initiating, Delegating, Supervising, Evaluating

The key management roles known as POLC stand for Planning, Organising, Leading, and Controlling. These four functions are essential for effective management and achieving organizational goals.

Explanation

The key management roles known as POLC stand for Planning, Organising, Leading, and Controlling. These four functions are essential for effective management and achieving organizational goals.

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Fundamentals Of Polc Management Framework - Quiz

Explore the internal environment of large-scale organizations with a focus on management strategies and operational behaviors. This assessment enhances understanding of internal dynamics and their impact on business success, crucial for aspiring managers and business students.

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2. Define the term Planning.

Planning is the process of looking back on past events and analyzing them.

Planning is the art of avoiding making any decisions for the future.

Planning is the act of winging it and making decisions on the fly.

Planning is the process of deciding where a tea, department or whole organisation should be heading and how it intends... Planning is the process of deciding where a tea, department or whole organisation should be heading and how it intends to get there.

Planning involves setting goals, determining actions to achieve those goals, and then allocating resources to accomplish the goals within a set timeframe.

Explanation

Planning involves setting goals, determining actions to achieve those goals, and then allocating resources to accomplish the goals within a set timeframe.

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3. Define the term Leading.

Leading is the process of giving orders and expecting workers to obey without question.

Leading is the process of micromanaging every aspect of employees' work.

Leading is the process of isolating oneself from the team and making decisions without input from others.

Leading is the process of influencing workers so that they want to do their best to achieve organisational objectives.Characteristics of... Leading is the process of influencing workers so that they want to do their best to achieve organisational objectives.Characteristics of a good leader:1. interpersonal qualities( inspirational, vision, the ability to build trust in their working relationships)2. Informational qualities( gather relevant information, analyse and understand the implications of information received, spread relevant information while being able to communicate it clearly)Decision-making qualities(make hard decisions, while taking this responsibility seriously, striving to do what is best for the organisation)

Leading involves inspiring and influencing employees to work towards common goals, rather than simply giving orders or micromanaging. A good leader involves interpersonal, informational, and decision-making qualities to guide and motivate the team effectively.

Explanation

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4. Why is leadership important?

Leadership is important because it creates a toxic environment where employees feel undervalued and unappreciated.

Leadership is important because it promotes inequality and favoritism within the workplace.

Leadership is important because it improves the culture of a LSO to one in which relationships are strong and all... Leadership is important because it improves the culture of a LSO to one in which relationships are strong and all employees have a willingness to achieve and there will resentment in the workplace.

Leadership is important because it hinders the growth and development of employees by micromanaging every aspect of their work.

Leadership plays a crucial role in shaping the work environment, motivating employees, and fostering a sense of teamwork and collaboration. Effective leaders inspire trust, provide guidance, and empower employees to reach their full potential, ultimately contributing to the overall success of the organization.

Explanation

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5. What is SWOT analysis?

SWOT analysis is a programming language commonly used for web development.

SWOT analysis is a type of market research used to determine consumer preferences.

SWOT analysis is a financial ratio used to assess a company's liquidity.

SWOT analysis is a technique that can assist strategic planning by identifying and analysing an organisation's strengths, weaknesses, opportunities and... SWOT analysis is a technique that can assist strategic planning by identifying and analysing an organisation's strengths, weaknesses, opportunities and threats.

SWOT analysis is a strategic planning tool specifically used to identify internal and external factors that can impact an organization's performance. It is not related to financial ratios, market research, or programming languages.

Explanation

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6. What is Bureaucracy?

An economic system based on private ownership of the means of production and distribution of goods.

A form of organisation characterised by a formal hierarchical structure, rules and regulations, and impersonal relationships/

A type of political system where power is concentrated in the hands of a single individual.

A form of organisation based on informal networks and personal relationships.

Bureaucracy is specifically defined as a form of organisation with a formal structure, rules, and impersonal relationships, distinct from other concepts mentioned in the incorrect answers.

Explanation

Bureaucracy is specifically defined as a form of organisation with a formal structure, rules, and impersonal relationships, distinct from other concepts mentioned in the incorrect answers.

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7. What does vertical specialisation refer to within an organisation?

The process of organising employees by height within the company.

Vertical specialisation: the hierarchy of formal authority and decision-making power within an organisation. This structure reflects an organisation's chain of... Vertical specialisation: the hierarchy of formal authority and decision-making power within an organisation. This structure reflects an organisation's chain of command from top management down to front-line management.

A marketing strategy focused on targeting specific vertical markets.

The act of stacking products vertically on shelves in a store.

Vertical specialisation in the context of organisations refers to the hierarchy of formal authority and decision-making power within the structure of a company.

Explanation

Vertical specialisation in the context of organisations refers to the hierarchy of formal authority and decision-making power within the structure of a company.

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8. What is corporate culture?

The shared values or beliefs of the people within an organisation. It is the unwritted rules and is expressed in... The shared values or beliefs of the people within an organisation. It is the unwritted rules and is expressed in attitudes and performances of employees.

The color scheme used in the company logo.

The type of coffee machine in the break room.

The financial statements of a company.

Corporate culture refers to the values and beliefs of the employees within an organization, not to financial statements, design elements, or office amenities.

Explanation

Corporate culture refers to the values and beliefs of the employees within an organization, not to financial statements, design elements, or office amenities.

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9. What is Real culture?

Real culture is determined by the physical environment of an organisation.

Real culture is solely based on the company's mission and values.

Reflects how things actually operate within an organisation. It is best identified by observing the relationships among the people in... Reflects how things actually operate within an organisation. It is best identified by observing the relationships among the people in the organisation.

Real culture is defined by the salary and benefits offered to employees.

Real culture is the actual behavior and relationships that exist within an organization, not just the physical environment, mission/values, or salary/benefits.

Explanation

Real culture is the actual behavior and relationships that exist within an organization, not just the physical environment, mission/values, or salary/benefits.

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10. What is official culture?

The set of values and beliefs an organisation wishes to present to the public.

The cuisine served in the company cafeteria.

The type of dance performed at company parties.

The latest fashion trends among employees.

Official culture refers to the values and beliefs that an organization wants to showcase to the public, not related to dance, fashion, or food choices within the organization.

Explanation

Official culture refers to the values and beliefs that an organization wants to showcase to the public, not related to dance, fashion, or food choices within the organization.

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11. Define Privatisation.

The process of outsourcing services to another publicly owned (government) organisation.

The process of merging two privately owned organisations into a single entity.

The process of changing a publicly owned(government) organisation into a privately owned organisation.

The process of changing a privately owned organisation into a publicly owned (government) organisation.

Privatisation refers to the shift of ownership from the public sector to the private sector, allowing privately owned entities to take control of previously government-owned organizations.

Explanation

Privatisation refers to the shift of ownership from the public sector to the private sector, allowing privately owned entities to take control of previously government-owned organizations.

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12. What is a learning culture? Provide three suggestions to support the development of a learning culture in an organisation.

A stagnant culture where employees are discouraged from seeking new knowledge or skills.

A culture where learning is seen as a waste of time and resources, with no investment in training or upskilling.

A corporate culture in which all members of the organisation are open to personal and new knowledge that improves orgnisational... A corporate culture in which all members of the organisation are open to personal and new knowledge that improves orgnisational performance.>encouraging staff to take on new tasks and responsibilities.>support staff with realistic training opportunities.>employ staff who show they are open to learning.

An authoritarian culture where only top management is responsible for learning and development within the organisation.

A learning culture is characterized by continuous learning and improvement, with all members of the organization actively seeking new knowledge and skills to enhance performance. Encouraging staff to take on new responsibilities, providing realistic training opportunities, and hiring employees who demonstrate a willingness to learn are key strategies in fostering a learning culture within an organization.

Explanation

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13. Define Policy.

A specific law enforced by the government.

A general guide to decision making & action. It's a written statement that states the rules procedures to be followed.

A financial plan for retirement.

A medical procedure performed in a hospital.

A policy is a set of guidelines or rules that an organization or individual can follow in decision making and actions. It is not a specific law enforced by the government, a financial plan for retirement, or a medical procedure performed in a hospital.

Explanation

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14. What is meant by being Proactive?

A. Reacting to events as soon as they occur.

C. Waiting for others to take the lead before making a move.

Attempting to anticipate events and be ahead of them, rather than reacting to events after they occur.

B. Ignoring events until they become urgent.

Being proactive involves taking initiative, planning ahead, and anticipating potential developments to stay ahead of the game.

Explanation

Being proactive involves taking initiative, planning ahead, and anticipating potential developments to stay ahead of the game.

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15. What are the different levels of planning?

>Financial planning: Focuses on budgeting and financial projections. Responsibilities are with the finance department.

>Strategic planninglong term maybe up to 5 yearsWho is responsible? senior managers such as managing directors, chief executive officers>Operational/Tactical planningshort... >Strategic planninglong term maybe up to 5 yearsWho is responsible? senior managers such as managing directors, chief executive officers>Operational/Tactical planningshort term maybe from six months to one or two yearsmiddle managers including functional managers such as human resource or operations managers>Front-line planning Very short term, day-to-day planningLower managers, frontline managers or supervisors

>Marketing planning: Involves creating strategies for promoting products or services. Managed by marketing managers or specialists.

>Innovation planning: Focuses on developing new products or services. Responsibility lies with research and development teams.

Levels of planning refer to different timeframes and scopes in which planning is conducted within an organization. Strategic planning focuses on long-term goals, operational/tactical planning on medium-term goals, and front-line planning on short-term goals.

Explanation

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16. Define the term Controlling.

Controlling is the process of establishing ways to compare actual performance with planned performance. (The term MONITORING has the same... Controlling is the process of establishing ways to compare actual performance with planned performance. (The term MONITORING has the same meaning)

Executing is the process of comparing actual performance with planned performance.

Organizing is the process of comparing actual performance with planned performance.

Planning is the process of comparing actual performance with planned performance.

Controlling involves comparing actual performance with planned performance, while planning focuses on setting the initial goals, executing involves carrying out the plans, and organizing involves arranging resources and tasks.

Explanation

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17. Define Horizontal specialisation and give three types.

Horizontal specialisation: an organisational structure in which staff are grouped into departments according to similarity of products, services or markets/... Horizontal specialisation: an organisational structure in which staff are grouped into departments according to similarity of products, services or markets/ multitasking.Functional model: an organisational structure in which staff are grouped into departments according to their function in an organisation e.g(production, personnel, finance, marketing).Divisional(geographic) model: The way staff are grouped into specialised departments within an organisation.Matrix model: An organisational structure that combines specialisation by function and division.

Random specialisation: an organisational structure where staff are grouped into departments without any specific criteria.

Circular model: an organisational structure in which staff are organised in a circular formation for communication purposes.

Vertical specialisation: an organisational structure in which staff are grouped into departments based on hierarchy levels.

Horizontal specialisation refers to grouping staff based on similarity of products, while the incorrect answers provide incorrect definitions or structures that do not align with the concept.

Explanation

Horizontal specialisation refers to grouping staff based on similarity of products, while the incorrect answers provide incorrect definitions or structures that do not align with the concept.

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18. Define Procedure?

Practical way of putting policy into action.

A written document outlining steps to be followed in a given situation.

A medical treatment or surgical operation.

A set of rules governing the proceedings of a meeting or event.

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19. What is policy review?

Implementing new policies without evaluation.

Ignoring policies altogether.

Reviewing policies based on personal preferences.

Evaluating or assessing the success of policy against selected performance indicators e.g percentage of staff with a working understanding of... Evaluating or assessing the success of policy against selected performance indicators e.g percentage of staff with a working understanding of corporate policy.

Policy review involves evaluating the success of existing policies against specific performance indicators to ensure effectiveness and compliance.

Explanation

Policy review involves evaluating the success of existing policies against specific performance indicators to ensure effectiveness and compliance.

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