Employee Pre-season Quiz 2010 2

20 Questions | Total Attempts: 128

SettingsSettingsSettings
Please wait...
Employee Quizzes & Trivia

Employee Pre-Season Quiz 2010 #2 Please enter your first name, last name, and department to recieve credit.


Questions and Answers
  • 1. 
    Employee parking is allowed in:
    • A. 

      3rd Bay of East Parking Lot

    • B. 

      Field by Open Air Pavilion

    • C. 

      Service Road by Lakeside Building

    • D. 

      All of above

  • 2. 
    When clocking in for the day:
    • A. 

      Scan finger then enter employee number

    • B. 

      Everyone needs to enter in department number

    • C. 

      Enter employee number then scan finger

    • D. 

      None of the above

  • 3. 
    If I don’t understand something I am supposed to do for my job:
    • A. 

      Ask my supervisor

    • B. 

      Ask a coworker

    • C. 

      Read the Employee Manual

    • D. 

      All of the above

  • 4. 
    If you are under the age of 18 years old, how many hours can you work before you must take a break:
    • A. 

      8 hours

    • B. 

      6 hours

    • C. 

      5 hours

    • D. 

      No break is necessary

  • 5. 
    If I have a problem with my paycheck I should first:
    • A. 

      Talk to my Director

    • B. 

      Have my parents call Human Resources

    • C. 

      Ask a coworker

    • D. 

      Go to the office and see Cheryl

  • 6. 
    A positive first impression is most often affected by:
    • A. 

      What you actually say

    • B. 

      Tone and clarity of how you say it

    • C. 

      Body language or how we convey our feelings or attitudes, professional dress, gestures or eye contact

    • D. 

      Anticipating a customer’s needs

  • 7. 
    Multiple use of the club facilities is more successful when we:
    • A. 

      Work as a team

    • B. 

      Remain Positive

    • C. 

      Are proactive

    • D. 

      Direct uncertainties to management

    • E. 

      All of above

  • 8. 
    In problem solving, L.A.S.T. stands for 
    • A. 

      Listen, apologize, sympathy & think

    • B. 

      List, apologize, solve & think

    • C. 

      Listen, apologize, solve & thank

    • D. 

      Look, apologize, solve & thank

  • 9. 
    Most customers are lost due to:
    • A. 

      Dissatisfied with services

    • B. 

      Influenced by friends

    • C. 

      Move out of area

    • D. 

      Poor attitude by company employees

  • 10. 
    Quality Customer Service is conveyed with:
    • A. 

      Positive attitudes, being friendly & polite

    • B. 

      Actions & efficiency of service

    • C. 

      Appearance & body language

    • D. 

      All of above

  • 11. 
    The Walkie Talkies have stations that are used for distinct purposes:
    • A. 

      Channel 1= Emergencies & Lifeguards, Channel 2= Gate, Maintenance, Boathouse & office, Channel 3= Catering & Channel 6= Day Camp

    • B. 

      Channel 1= Lifeguards, Channel 2= Gate, Emergencies, Maintenance, Boathouse & office, Channel 3= Catering & Channel 6= Day Camp

    • C. 

      Channel 1= Emergencies & Lifeguards, Channel 2= Gate, Boathouse & office, Channel 3= Catering & Maintenance, & Channel 6= Day Camp

    • D. 

      None of the above

  • 12. 
    Minor First Aid Treatment is recorded when
    • A. 

      No further medical treatment will be required beyond what we can provide at Padonia

    • B. 

      In a Day Camp Treatment Log when Day Camp children receive Minor First Aid

    • C. 

      With every First Aid treatment even if just removing a splinter or putting on a band-aid

    • D. 

      All of the above

  • 13. 
    Who do you talk to first about any harassment if you are being harassed?
    • A. 

      Co workers

    • B. 

      The harasser to tell that person to stop

    • C. 

      Supervisor

    • D. 

      Cheryl Bamberger or Fred Rigger

  • 14. 
    Material Safety Data Sheets 
    • A. 

      Provide safety information if someone is exposed to chemicals and similar products that we use on the Padonia property

    • B. 

      Referred to as MSDS

    • C. 

      Material Safety Data Sheet books must be consulted for proper treatment methods if exposed to chemicals or similar products

    • D. 

      The MSDS books are located in the club office and the Membership Services Manager's Office

    • E. 

      All of the above

  • 15. 
    Who do you talk to after any accident?         
    • A. 

      Parents

    • B. 

      Co workers

    • C. 

      Company management

    • D. 

      Victim

  • 16. 
    Which statement describes the acronym PASS?
    • A. 

      Pull the pin; aim at the base of the fire; squeeze lever; sweep side to side

    • B. 

      Pull the pin; aim at the trash can; squeeze lever; sweep side to side

    • C. 

      Pull the pin; aim at the base of the fire; squeeze lever; sweep up when finished

    • D. 

      Pull the pin; aim at the base of the fire; squeeze handle; sweep side to side

  • 17. 
    Name some of the places you can find a blood borne pathogens kit in the park.
    • A. 

      First Aid, Main Office

    • B. 

      First Aid, Lakeside Pavilion

    • C. 

      Barrett Pool, Open Air Pavilion, First Aid

    • D. 

      First Aid; Gate

  • 18. 
    Name three types of safety gear made available to employees:
    • A. 

      Goggles; safety vest, construction boots

    • B. 

      Goggles; safety vest; chemical gloves

    • C. 

      Goggles; ear protection; heavy duty work shirt

    • D. 

      Goggles; safety vest; mittens

  • 19. 
    The most important piece of safety gear you can wear is:
    • A. 

      Appropriate sunscreen

    • B. 

      Appropriate attitude

    • C. 

      Appropriate footwear

    • D. 

      Appropriate hat

  • 20. 
    What do you need to do before driving a company vehicle?
    • A. 

      Pass a driving test given by Freddie

    • B. 

      Be registered in Human Resources

    • C. 

      Decide if you really want the liability of driving for PPC

    • D. 

      Be registered with the MVA

Back to Top Back to top