Effective Police Supervision: Chapter Two

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Chapter two questions


Questions and Answers
  • 1. 

    All but which of the following is true in relation to community policing?

    • A.

      It grabs headlines throughout the nation.

    • B.

      There is a consensus in defining it.

    • C.

      Police conferences discuss it in depth.

    • D.

      Special training can prepare officers to carry out problem solving programs.

    Correct Answer
    B. There is a consensus in defining it.
    Explanation
    The statement "There is a consensus in defining it" is not true in relation to community policing. Community policing is a concept that involves collaboration between the police and the community to address and prevent crime. However, there is no universally agreed-upon definition of community policing. Different organizations and individuals may have different interpretations and approaches to implementing community policing, leading to a lack of consensus in defining it.

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  • 2. 

    Community policing is a transitional process in which the __________ removes barriers that impede change.

    • A.

      Sergeant.

    • B.

      Beat cop.

    • C.

      Chief executive officer.

    • D.

      Citizen.

    Correct Answer
    C. Chief executive officer.
    Explanation
    Community policing is a transitional process in which the chief executive officer removes barriers that impede change. The chief executive officer, as the top leader in an organization, has the authority and responsibility to identify and address barriers that hinder the implementation of community policing strategies. They can allocate resources, make policy changes, and provide support to ensure that the necessary changes are made to remove obstacles and promote effective community policing.

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  • 3. 

    All but which of the following is true about the working definition of community policing?

    • A.

      Officers work jointly with community residents.

    • B.

      Consideration is given to the needs of the community.

    • C.

      The police work to solve a community's problems for them.

    • D.

      The causes of crime are agreed upon.

    Correct Answer
    C. The police work to solve a community's problems for them.
    Explanation
    Community policing involves officers working jointly with community residents and considering the needs of the community. However, it does not mean that the police work to solve a community's problems for them. Instead, community policing emphasizes collaboration and partnership between the police and the community in identifying and solving problems together. The causes of crime may be discussed and understood, but there is no requirement for agreement on the causes.

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  • 4. 

    An essential ingredient of community policing is 

    • A.

      Empowerment of officers and first line supervisors.

    • B.

      Involvement of upper management.

    • C.

      Increased funding.

    • D.

      Flexibility of shift assignments.

    Correct Answer
    A. Empowerment of officers and first line supervisors.
    Explanation
    Community policing is a philosophy that emphasizes collaboration between law enforcement agencies and the community to address crime and social disorder. Empowerment of officers and first line supervisors is an essential ingredient of community policing because it involves giving them the authority, resources, and training necessary to make decisions and take action at the local level. This allows them to develop relationships with community members, understand their needs, and work together to solve problems. By empowering officers and supervisors, community policing promotes a sense of ownership and responsibility, leading to more effective and sustainable crime prevention efforts.

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  • 5. 

    With the introduction of community policing, the ___________ is/are at center stage.

    • A.

      Chief executive officer.

    • B.

      Residents and business owners.

    • C.

      Community policing officers.

    • D.

      First line supervisors.

    Correct Answer
    D. First line supervisors.
    Explanation
    The correct answer is first line supervisors. With the introduction of community policing, the first line supervisors are at center stage. Community policing emphasizes the involvement of police officers at the community level, and first line supervisors play a crucial role in implementing and overseeing this approach. They are responsible for managing and directing the community policing officers, ensuring that they are effectively engaging with residents and business owners to address local concerns and build trust. Therefore, first line supervisors are at the forefront of community policing efforts.

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  • 6. 

    Quality supervisors must personify the attributes of ____________ if community policing is to succeed.

    • A.

      A communicator and an authoritarian.

    • B.

      An authoritarian and a role model.

    • C.

      A facilitator and a coach.

    • D.

      A coach and an authoritarian.

    Correct Answer
    C. A facilitator and a coach.
    Explanation
    In order for community policing to succeed, quality supervisors must possess the qualities of a facilitator and a coach. As a facilitator, they should be able to promote effective communication and collaboration among community members and law enforcement. They should also be skilled in conflict resolution and problem-solving. Additionally, as a coach, they should be able to provide guidance, support, and mentorship to officers, helping them develop their skills and improve their performance. These attributes are crucial in fostering a positive relationship between the police and the community, ultimately leading to successful community policing efforts.

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  • 7. 

    During the facilitation process, the supervisor must do all of the following except

    • A.

      Take over the task of an independent problem solver.

    • B.

      Convince police officers that community engagement and problem solving are real police work.

    • C.

      Genuinely support organizational changes.

    • D.

      Articulate and reinforce the philosophy of community policing.

    Correct Answer
    A. Take over the task of an independent problem solver.
    Explanation
    The supervisor must not take over the task of an independent problem solver because the facilitation process involves empowering and supporting the officers to solve problems on their own. The supervisor's role is to guide and facilitate the process, rather than solving the problems for the officers.

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  • 8. 

    Responsibilities of a first line supervisor for supervising community policing officers include

    • A.

      Personalizing failures and judging the individual officer to decide whether the officer is fit for the program.

    • B.

      Encouraging officers not to take risks, but to discuss problems with the supervisor first before acting.

    • C.

      Ensuring the retention of beat integrity when problem solving.

    • D.

      Discouraging inventiveness when problem solving.

    Correct Answer
    C. Ensuring the retention of beat integrity when problem solving.
    Explanation
    The responsibilities of a first line supervisor for supervising community policing officers include ensuring the retention of beat integrity when problem solving. This means that the supervisor must ensure that officers maintain the integrity of their assigned beats or areas while addressing and solving problems within the community. This involves ensuring that officers understand the specific needs and dynamics of their beats, and that they are using problem-solving techniques that are appropriate and effective for their specific areas. By doing so, the supervisor helps to maintain the effectiveness and efficiency of the community policing program.

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  • 9. 

    Supervisors can reinforce the collaboration process of problem solving by

    • A.

      Requiring detailed paperwork.

    • B.

      Checking the efforts of officers.

    • C.

      Requiring notification of every effort.

    • D.

      Using a "hands off" approach that encourages independence.

    Correct Answer
    B. Checking the efforts of officers.
    Explanation
    Supervisors can reinforce the collaboration process of problem solving by checking the efforts of officers. By monitoring and evaluating the work of officers, supervisors can ensure that they are actively engaged in problem-solving activities and are working together effectively. This helps to promote accountability, identify areas for improvement, and ensure that officers are actively contributing to the problem-solving process. Additionally, by checking their efforts, supervisors can provide feedback and guidance to help officers develop their problem-solving skills and enhance overall collaboration within the team.

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  • 10. 

    Failure should lead to 

    • A.

      A review board.

    • B.

      Growth.

    • C.

      Punishment.

    • D.

      Reparation.

    Correct Answer
    B. Growth.
    Explanation
    Failure should lead to growth because when we experience failure, it provides us with an opportunity to learn from our mistakes, reflect on our actions, and make improvements. Failure can be a valuable teacher, helping us to develop new skills, gain knowledge, and enhance our understanding. It pushes us out of our comfort zones and encourages us to try new approaches. By embracing failure and using it as a stepping stone, we can grow personally and professionally, becoming more resilient, adaptable, and successful in the long run.

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  • 11. 

    All but which of the following describes the first line supervisor's functions under empowerment?

    • A.

      Mentor

    • B.

      Manipulator

    • C.

      Motivator

    • D.

      Facilitator

    Correct Answer
    B. Manipulator
    Explanation
    The first line supervisor's functions under empowerment involve being a mentor, motivator, and facilitator. These roles focus on guiding and supporting employees, fostering a positive work environment, and enabling them to take ownership of their work. However, the role of a manipulator goes against the principles of empowerment, as it involves controlling or influencing others for personal gain, which is not conducive to empowering employees.

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  • 12. 

    The first phase of the problem solving approach is 

    • A.

      Searching.

    • B.

      Seeking.

    • C.

      Scanning.

    • D.

      Scope.

    Correct Answer
    C. Scanning.
    Explanation
    The first phase of the problem-solving approach is scanning. Scanning involves quickly looking over the problem or situation to gather information and get a general understanding of what needs to be addressed. It is the initial step in problem-solving, where one identifies the key elements and potential challenges. The scanning phase helps in setting the scope and direction for the problem-solving process, allowing for a more focused and effective solution.

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  • 13. 

    What are the components of the SARA model of problem solving?

    • A.

      Searching, Analysis, Research, Adopt

    • B.

      Scanning, Analysis, Response, Assessment

    • C.

      Seeking, Analysis, Reaction, Adaptation

    • D.

      Selection, Analysis, Reduction, Acknowledgement

    Correct Answer
    B. Scanning, Analysis, Response, Assessment
    Explanation
    The SARA model of problem solving consists of four components: scanning, analysis, response, and assessment. Scanning involves identifying and gathering information about the problem. Analysis involves examining and understanding the problem in detail. Response involves developing and implementing a plan to address the problem. Assessment involves evaluating the effectiveness of the response and making any necessary adjustments.

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  • 14. 

    Philosophically,  community policing is an insignificant change in the provision of police services.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    Community policing, if it is to be successful, demands RADICAL change over time if there is to be a significant alteration in the way the organization attains goals.

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  • 15. 

    Community policing gives officers an opportunity to move closer to the community.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Community policing is a philosophy that emphasizes building strong relationships between law enforcement officers and the communities they serve. By engaging with the community on a regular basis, officers have the opportunity to establish trust, understand the needs and concerns of the community, and work collaboratively to address crime and safety issues. This closer connection allows officers to be more proactive in preventing crime and resolving conflicts, ultimately leading to safer and more secure neighborhoods. Therefore, the statement that community policing gives officers an opportunity to move closer to the community is true.

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  • 16. 

    Community policing is a transitional process in which the chief executive officer removes barriers that impede change.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Community policing is indeed a transitional process in which the chief executive officer removes barriers that impede change. This approach involves the collaboration between law enforcement agencies and the community to address and prevent crime. By removing barriers, such as bureaucratic red tape or resistance to change, the chief executive officer can facilitate the implementation of community-oriented strategies and initiatives. This fosters a sense of trust and cooperation between the police and the community, leading to more effective crime prevention and problem-solving efforts.

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  • 17. 

    Community policing, to be successful, demands radical changes over time if there is to be significant alteration in the way the organization attains goals.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    The statement suggests that for community policing to be successful, there needs to be significant changes in the organization's approach to achieving goals. This implies that the current methods may not be effective or sufficient, and therefore, a radical shift is necessary. The answer "True" indicates that the statement accurately reflects the requirement for successful community policing.

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  • 18. 

    Line officers and supervisors are the recipients of a minor shift of power and authority.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    Line officers and supervisors receive a SIGNIFICANT shift in power and authority utilizing the community policing model.

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  • 19. 

    Empowerment is when the supervisor encourages officers to "stay out of trouble" or "not bother" their sergeant.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    Empowerment is the placing of authority and responsibility at the lowest levels of the organization.

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  • 20. 

    When empowerment occurs, community policing is doomed.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    Community policing is doomed WITHOUT empowerment.

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  • 21. 

    Supervisors must convey to all officers the importance of community policing and that it is real police work.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Supervisors play a crucial role in ensuring that officers understand the significance of community policing and recognize it as legitimate police work. By conveying this message, supervisors can motivate and encourage officers to actively engage with the community, build relationships, and address local concerns. This understanding helps foster trust, collaboration, and effective crime prevention strategies, ultimately leading to safer communities. Therefore, the statement that supervisors must convey the importance of community policing and its real police work is true.

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  • 22. 

    Under community policing, isolation  between officers and detectives must always be reduced.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Under community policing, the goal is to build strong relationships and partnerships between law enforcement officers and the community they serve. By reducing isolation between officers and detectives, they can work together more effectively, share information, and collaborate on solving crimes. This enhances trust and communication between law enforcement and the community, leading to improved crime prevention and solving. Therefore, the statement "Under community policing, isolation between officers and detectives must always be reduced" is true.

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  • 23. 

    The chief executive officer is the key to community policing and all other units should support the problem solving efforts.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    The LINE OFFICER is the key to community policing.

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  • 24. 

    Methods in which the first line supervisors monitor and respond to citizen complaints affect the credibility of the line officers as well as the police department.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    The first line supervisors play a crucial role in monitoring and responding to citizen complaints. Their methods of handling these complaints directly impact the credibility of both the line officers and the police department as a whole. If the supervisors effectively address and resolve complaints, it enhances the trust and confidence citizens have in the officers and the department. On the other hand, if complaints are ignored or mishandled, it can damage the reputation and credibility of the officers and the department. Therefore, the statement is true.

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  • 25. 

    Community policing involves giving officers greater control over their working conditions.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Community policing is a philosophy and strategy that aims to establish a partnership between law enforcement agencies and the communities they serve. It emphasizes proactive problem-solving and building trust and cooperation between the police and community members. Giving officers greater control over their working conditions is a key component of community policing as it allows them to tailor their approach to the specific needs and concerns of the community. By having more control, officers can develop closer relationships with community members, enhance communication, and effectively address local issues, ultimately leading to safer and more secure neighborhoods.

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  • 26. 

    The first line supervisor must manage in a formal manner to avoid mistakes.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    Supervisors must manage in a CASUAL manner. It is not uncommon for mistakes to preced innovative results.

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  • 27. 

    When managing failure, a first line supervisor must personalize the failure of the community policing officer and evaluate the individual officer to decide if he or she is fit to belong to the unit.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    When managing failure you must engage in a course of depersonalizing the failure and judging the actual event rather than the involved individual.

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  • 28. 

    The importance of collaboration in community policing is that it can provide a variety of resources to resolve identifiable problems.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Collaboration in community policing is important because it allows different stakeholders, such as law enforcement agencies, community organizations, and residents, to come together and pool their resources, expertise, and perspectives. By working together, they can effectively identify and address specific problems within the community, such as crime, drug abuse, or social disorder. This collaborative approach enables the community to tap into a wider range of skills, knowledge, and support, ultimately leading to more effective problem-solving and the improvement of overall community safety and well-being.

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  • 29. 

    The analysis component of the problem solving approach involves identification of a community problem.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    Identifying a community problem occurs in the Scanning stage. The Analysis stage involves an in-depth exploration of the problem and its underlying causes.

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  • 30. 

    The problem solving approach may assess the effectiveness of community policing through public surveys.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    The problem solving approach can indeed assess the effectiveness of community policing through public surveys. Public surveys can gather feedback and opinions from community members regarding their perception of the effectiveness of community policing initiatives. This feedback can provide valuable insights into the strengths and weaknesses of community policing efforts and help identify areas for improvement. By involving the community in the assessment process, it promotes transparency and accountability in policing practices. Therefore, the statement is true.

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