1.
What is a Baseline (check all that apply):
A. 
B. 
C. 
D. 
Current level of performance
2.
There are two approaches to conduct baseline studies. Choose the two approaches from the following:
A. 
B. 
C. 
Evaluate entire population
D. 
3.
This approach to a baseline study is most effective when the information to be analyzed is automated, i.e. when looking at factors such as schedule and budget. Choose one:
A. 
B. 
Evaluate entire population
C. 
D. 
4.
The following are the most logical groups to conduct baseline studies (choose all that apply):
A. 
B. 
C. 
D. 
E. 
5.
Which of the following is NOT one of the most commonly used baseline methods?
A. 
Management - established criteria
B. 
C. 
D. 
E. 
6.
Objective baseline studies are based on fact and are most commonly used within IT.
7.
A management-developed baseline for anything they feel needs to be measured and/or improved is considered what type of baseline (choose one):
A. 
B. 
C. 
D. 
E. 
8.
The organizational climate is the (choose one):
A. 
Organizational effectiveness
B. 
Opportunities for growth in the organization
C. 
Temperature and humidity in the workers' building
D. 
Worker's attitude toward their organization
9.
When the individual involved in recording measurable results has the option of applying judgement, then the measure becomes subjective.
10.
What are the two types of models used in the industry today?
A. 
B. 
C. 
D. 
11.
In a continuous model, the project planning process could be at a higher capability level than the quality assurance process.
12.
Which of the following are steps which can be used by an evaluator to assess the climate of a specific organization (choose all that apply):
A. 
Create a dialog with members of the group
B. 
C. 
Evaluate how employees feel about their manager or leader
D. 
Look at the organization's mission and goals
E. 
13.
The Software Engineering Institute's Capability Maturity Model Integration is an example of a _______ model.
14.
Which one of the following is NOT a criteria for selecting a model?
A. 
Need for measurable goals and objectives
B. 
Applicability to the organization's goals and objectives
C. 
D. 
E. 
Need for baseline assessments
15.
An assessment is a process used to measure the current level of performance or service. Therefore it is used to establish a ________. (3-15)
16.
A model is an idealized _______ to be accomplished.
17.
Which of the following are factors used to evaluate the quality award process for the Malcolm Baldridge National Quality Award? (3-22)
A. 
B. 
C. 
D. 
E. 
18.
Baselines can be conducted for the following purposes (choose all that apply):
A. 
B. 
Making sure the runner stays within bounds
C. 
D. 
E. 
19.
An audit is an independent appraisal activity and performed by someone independent of the activity under audit. What are the two general categories of auditors? (3-15)
A. 
B. 
C. 
D. 
20.
The five maturity levels in the SEI CMMI Framework are: (3-17):Level 1: InitialLevel 2: ManagedLevel 3: DefinedLevel 4: Quantitatively ManagedLevel 5: Optimizing
21.
Is the model described below a staged or continuous model? (3-18) Level 1: InitialLevel 2: ManagedLevel 3: DefinedLevel 4: Quantitatively ManagedLevel 5: Optimizing
22.
A maturity level is a well-defined evolutionary plateau for achieving a ______ software process. (3-17)
23.
The capability of Level 2 organizations is summarized as ___________, because the ability to successfully repeat planning and tracking of earlier projects results in stability.
24.
To be certified at Level 2, organizations must document (define), practice, enforce, train, measure, and improve the following six key process areas. Choose all that apply:
A. 
Requirements Management, Software Configuration Management, Software Project Planning
B. 
Software Project Tracking, Software Subcontract Management, Software Quality Assurance
C. 
Requirements Traceability, Software Certification, Software Interoperability
D. 
Software Tracking, Requirements Validation, Software Verification
E. 
25.
The U.S. Department of ________ is responsible for the MBNQA and Program. (3-21)