Cootie Brown's. Johnson City-get To Know US!

Our original location in Johnson Ciy, Tennessee opened it's doors January of 1999 with a promise to provide great authentic food in a fun and funky atmosphere by a friendly and knowledgeable staff! We have done a great job so far keeping our promise and we hope that you, our newest member of the crew, are inspired to continue that tradition.

Please note that if you submit a request and it is denied you will be responsible to attend a shift you are scheduled. Even if it falls on a date you had originally tried to get off, not reporting to work on a denied request off shift because you requested off could be grounds for automatic termination. If you cannot attend work even though your request was denied you should alert the scheduling manager immediately so you can make proper arrangements.

The given correct answer is "30 second greet." This policy states that upon the guest being seated by the host, the server has a specific time frame of 30-45 seconds to make contact with the guest. This policy ensures prompt customer service and allows the server to promptly address any initial needs or inquiries the guest may have.

The given correct answer is "2 bite check back". This policy suggests that after serving the food to the table, the server should give the guests some time to taste their food (approximately 2 bites) and then go back to the table to ensure that the guests are satisfied with their meal. This helps in providing prompt and attentive service to the guests, ensuring their satisfaction and addressing any issues or concerns they might have.

The given correct answer for this question is "Prebussing". Prebussing refers to the practice of removing dishes, utensils, and other items from a table as soon as a guest is finished with them. This helps to maintain a clean and organized table, allowing the busboy to easily identify which tables need to be cleaned. Prebussing also creates a more pleasant dining experience for guests and can potentially lead to higher tips.

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The given answer is true because it accurately describes the dress code for Cootie Brown's. According to the explanation, the dress code includes wearing Cootie's Tie Dye, blue jeans without any holes, or khaki shorts of any solid color with a 5-inch inseam. It also specifies that black slip-proof shoes should be worn, and hair should be pulled back off and behind the shoulders. Additionally, it states that jewelry should be tasteful and not affect performance, specifically mentioning no necklaces.

Who is Cootie Brown!? This is certainly one of our more popular questions. Now, the answer to the question is simple: he is an exciting guy that traveled the world tasting and trying many different foods, so that he could create a unique and interesting dining experience that everyone would love.

The cut off for an employee on the clock or off the clock to order food from the kitchen is thirty minutes before we close. This is out of respect for the kitchen staff who is trying to close their stations and go home after a long day of work. We do not want an employee to set them behind!

It is unacceptable to use the GroupMe app to comment about being late. Being tardy has to be directly called in to the MOD.

The correct answer is "At your scheduled time. Ready to work." This means that for both the morning and night shifts, employees should report to the lineup at the exact time they are scheduled to start their shift and be prepared to begin working immediately.

Consistency is crucial if you want to provide an overall enjoyable experience every time a guest visits the restaurant. They want to know that no matter what day it is, who is working, or cooking that the food item they select, the beverage they enjoy, and the service they receive is consistently fantastic every time. When you are a member of our Cootie Brown's crew you agree to treat every situation the way Cootie himself would, not the way you personally would. Being consistent is key to a successful restaurant!

For the safety of both the company and most importantly our underage employees we do not allow anyone employed by us who is under the age of 21 to sit in our bar area in any location.

This may seem like a trick question but it is not, you are not permitted to use your personal cell phone at work at any time if you are clocked in for your shift. You may use your phone during your unpaid break, before you clock in, or after you clock out. Using your phone at work while you are on the clock is grounds for automatic termination.

The scheduling manager will only guarantee four shift requests per day: two for cash and host dept and two for servers. It is important if you know you will need to request off for a date to get it in as soon as possible. Individuals who are repeat request offers may also have their request denied if the reason cannot be validated so an employee who rarely requests off may have their submission granted.

The "Straw rule" is a policy where when you greet a table, you lay down straws to indicate that the guest has been taken care of. This allows management and other members of the Cootie Brown's crew to know which tables have already been attended to. It is a simple and visual way to keep track of the service provided to each table.