Cootie Brown's. Johnson City-get To Know US!
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Name that policy! When you greet a table lay down straws so that management and other members of the Cootie Brown's crew know that guest has been taken care of.
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30 second greet
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2 bite check back
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Straw rule
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Rotation
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We are so very excited that you have been selected to become the newest member of our Cootie Brown's crew. We pride ourselves in providing a fun friendly atmosphere to our guests where they can interact with a knowledgeable and exciting staff. Again,we take a lot of pride in our restaurants from the funky decor to the See moredelicious homemade food selections. We hope these upcoming weeks allow you to become just as passionate about Cootie Brown's as we are!
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- 2.
Name that policy! Upon the guest being seated by our host (ess) a server has 30-45 seconds to make contact with the guest.
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Straw rule
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30 second greet
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2 bite check back
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Side work
Correct Answer
A. 30 second greetExplanation
The given correct answer is "30 second greet." This policy states that upon the guest being seated by the host, the server has a specific time frame of 30-45 seconds to make contact with the guest. This policy ensures prompt customer service and allows the server to promptly address any initial needs or inquiries the guest may have.Rate this question:
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- 3.
Name that policy!Once your table gets their food, make sure everything is correct. Walk away. Once they have had a chance to taste their food (approximately 2 bites) go back to the table and ensure that the guest is satisfied.
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2 bite check back
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30 second greeat
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Straw rule
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Prebussing
Correct Answer
A. 2 bite check backExplanation
The given correct answer is "2 bite check back". This policy suggests that after serving the food to the table, the server should give the guests some time to taste their food (approximately 2 bites) and then go back to the table to ensure that the guests are satisfied with their meal. This helps in providing prompt and attentive service to the guests, ensuring their satisfaction and addressing any issues or concerns they might have.Rate this question:
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- 4.
Name that policy! THIS IS A MUST!!When a guest is finished with something, get it off the table. When a table is gone take everything off of it but the glasses so the buss boy knows to clean it. Everything else should be cleared. A clean table compels a guest to leave a more satisfactory tip, and it allows you to flip your table faster.
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Prebussing
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Straw rule
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Rotation
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Refills
Correct Answer
A. PrebussingExplanation
The given correct answer for this question is "Prebussing". Prebussing refers to the practice of removing dishes, utensils, and other items from a table as soon as a guest is finished with them. This helps to maintain a clean and organized table, allowing the busboy to easily identify which tables need to be cleaned. Prebussing also creates a more pleasant dining experience for guests and can potentially lead to higher tips.Rate this question:
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- 5.
Who is Cootie Brown?
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A man who lived in New Orleans for a while and liked the food.
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A man who thought it would be fun to open a restaurant so he gave it a shot.
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An exciting guy who traveled the world in tasting and trying many different foods.
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A man who really liked to eat weird and unusual food so he opened a restaurant.
Correct Answer
A. An exciting guy who traveled the world in tasting and trying many different foods.Explanation
Who is Cootie Brown!? This is certainly one of our more popular questions. Now, the answer to the question is simple: he is an exciting guy that traveled the world tasting and trying many different foods, so that he could create a unique and interesting dining experience that everyone would love.Rate this question:
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- 6.
What is Cootie Brown's phone number?
Correct Answer
4232834723, 2834723, 423-283-4723, 283-4723, (423) 283-4723, (423) 2834723, 4235744723, (423)-574-4723, 423-574-4723, 5744723, 574-4723 - 7.
When can you use your personal cell phone at work?
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During down time
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Before we open
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Never
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After we close.
Correct Answer
A. NeverExplanation
This may seem like a trick question but it is not, you are not permitted to use your personal cell phone at work at any time if you are clocked in for your shift. You may use your phone during your unpaid break, before you clock in, or after you clock out. Using your phone at work while you are on the clock is grounds for automatic termination.Rate this question:
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- 8.
At Cootie Brown's, we have a saying:__________is key
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Consistency
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Money
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Attendance
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Serving
Correct Answer
A. ConsistencyExplanation
Consistency is crucial if you want to provide an overall enjoyable experience every time a guest visits the restaurant. They want to know that no matter what day it is, who is working, or cooking that the food item they select, the beverage they enjoy, and the service they receive is consistently fantastic every time. When you are a member of our Cootie Brown's crew you agree to treat every situation the way Cootie himself would, not the way you personally would. Being consistent is key to a successful restaurant!Rate this question:
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- 9.
When did Cootie Brown's original location open it's doors?
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March of 1993
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September of 2002
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January of 1999
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July of 2003
Correct Answer
A. January of 1999Explanation
Our original location in Johnson Ciy, Tennessee opened it's doors January of 1999 with a promise to provide great authentic food in a fun and funky atmosphere by a friendly and knowledgeable staff! We have done a great job so far keeping our promise and we hope that you, our newest member of the crew, are inspired to continue that tradition.Rate this question:
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- 10.
What time should you report for lineup for the morning and night shifts?
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At your scheduled time. Ready to work.
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At your scheduled time, but you can change when you arrive.
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Up to5 minutes after your scheduled time.
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Whenever really, we ar pretty easy going around here!
Correct Answer
A. At your scheduled time. Ready to work.Explanation
The correct answer is "At your scheduled time. Ready to work." This means that for both the morning and night shifts, employees should report to the lineup at the exact time they are scheduled to start their shift and be prepared to begin working immediately.Rate this question:
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- 11.
How many request off forms are GUARANTEED? Per shift, per day.
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5
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1
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4
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6
Correct Answer
A. 4Explanation
The scheduling manager will only guarantee four shift requests per day: two for cash and host dept and two for servers. It is important if you know you will need to request off for a date to get it in as soon as possible. Individuals who are repeat request offers may also have their request denied if the reason cannot be validated so an employee who rarely requests off may have their submission granted.Rate this question:
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- 12.
How many weeks in advance must a request off be submitted for it to even be considered? This would need to be submitted ______ weeks before the schedule posting date pertaining to the request. Talk to your scheduling manager for clarification. Claiming ignorance will not be an acceptable excuse.
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1 week
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2 weeks
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3 weeks
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4 weeks
Correct Answer
A. 2 weeksExplanation
Please note that if you submit a request and it is denied you will be responsible to attend a shift you are scheduled. Even if it falls on a date you had originally tried to get off, not reporting to work on a denied request off shift because you requested off could be grounds for automatic termination. If you cannot attend work even though your request was denied you should alert the scheduling manager immediately so you can make proper arrangements.Rate this question:
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- 13.
True or FalseAn employee who is not yet 21 years of age may sit at the bar area seating (this includes the direct bar or cocktail tables)
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True
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False
Correct Answer
A. FalseExplanation
For the safety of both the company and most importantly our underage employees we do not allow anyone employed by us who is under the age of 21 to sit in our bar area in any location.Rate this question:
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- 14.
True or FalseThe Cootie Brown's Dress Code is as followsCootie's Tie DyeBlue Jeans (no holes/ blue Jean ONLY)OR Khahi shorts of any solid color (5inch inseam)Black slip proof shoeshair pulled back off shoulders and BEHIND shouldersjewelry tasteful and does not affect performance (no necklaces)
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True
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False
Correct Answer
A. TrueExplanation
The given answer is true because it accurately describes the dress code for Cootie Brown's. According to the explanation, the dress code includes wearing Cootie's Tie Dye, blue jeans without any holes, or khaki shorts of any solid color with a 5-inch inseam. It also specifies that black slip-proof shoes should be worn, and hair should be pulled back off and behind the shoulders. Additionally, it states that jewelry should be tasteful and not affect performance, specifically mentioning no necklaces.Rate this question:
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- 15.
May an employee place an order for food twenty minutes before we close?
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Yes
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No
Correct Answer
A. NoExplanation
The cut off for an employee on the clock or off the clock to order food from the kitchen is thirty minutes before we close. This is out of respect for the kitchen staff who is trying to close their stations and go home after a long day of work. We do not want an employee to set them behind!Rate this question:
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- 16.
It is ok to post on GroupMe that you will be a little late for a shift.
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True
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False
Correct Answer
A. FalseExplanation
It is unacceptable to use the GroupMe app to comment about being late. Being tardy has to be directly called in to the MOD.Rate this question:
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Quiz Review Timeline (Updated): Mar 21, 2023 +
Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
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Current Version
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Mar 21, 2023Quiz Edited by
ProProfs Editorial Team -
Feb 04, 2015Quiz Created by
Loganwhite10
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