This trivia quiz focuses on the rules of email and business letter writing. It assesses understanding of email etiquette, including the use of cc, subject lines, and the legality of workplace email monitoring. Essential for enhancing professional communication skills.
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Please send me a summary of last month's east region sales data.
As soon as you get this, send me last month's sales data.
I know you may not want to, but send me last month's sales data.
I am very sorry to ask you to do this.
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An indication of the importance of your request.
A statement of who you are.
A clear statement of the main idea or request.
A question.
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An apology for taking up the reader's time.
A mention of your own qualifications or status.
The time limits involved in your request.
An indication of the consequences of a failure to reply.
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Use the indirect approach.
Get straight to the point.
Maintain a formal style and tone.
Do all of the above.
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