Quiz On CCT4 Questions and Answers

1. All BCI packages innclude____________bussiness Class customer support

One

24X7

4X4

3

2. Who performs a cold boot of a customers computer?

Tech.

Customer

Anyone

Disbatch

3. BC voice supports up to how many phone lines

3

8

6

4

4. What process begins with seperating the affected arear into two main parts

Pair

Divide and conquer

SAL

Special assistance line

5. Which operating system does not have a registry and does not require a back up

Macintoch

Dell

Entell

RG3

6. Which BCI package includes a cable modem only

Starter

Preferred

Premium

Plus

7. Tactile learning is also called

Visual

Kinesththic

Auditory

Expert

8. Name 4 things that a BCTV customer can not have

DVR, VOD, PPV

NBA, FM, DVR

Sports, Standard, premiums

DVR

9. I have 6 phones in the house each has a REN value of 0.8 what is my total REN?

4.4

5.8

6.0

4.8

10. Which BCI package includes full access to Microsoft Sharepoint

Premium

Starter

11. Whats the maximum number of IP address a customer can purchase

10

13

5

12

12. How much excexx working wire should I leave around the mushroom spool

1 to 2 feet

3 to 5 feet

1 to 3 feet

2 to 4 feet

13. DTCP is basically used for what

Digital content protection

Digital media

Digital connection privacy

Dig crust from you ping LOL

14. Visual thinkers think primarily how

Auditory

In picture

Kinesththic

15. What is the standard vertical sync rate

60Hz

30Hz

90Hz

16. **speed dial 8(*74)**

True

False

17. Connects buildings data wiring to an enternet switch

DSL modem

(NAS)Network Patch Bay

Network Patch Bay

Switch

18. This device acts as a focal point when connecting multiple computers with in a LAN

Router

Modem

Server

Switch

19. How many ip's do I get with a sub net of /30

1

3

5

13

20. How many ip's do I get with a sub net of /28

1

3

13

5

21. What is the MTTR for Bussiness Class Voice customers

4

3

6

100

22. How many pictures are contained in a noral sequence of fram of an MPEG picture

10

8

12

13

23. How many ip's do I get with a sub net of /29

1

3

5

13

Jen

24. Works by seperating picture into two types that which changes and that which stays the same.

Binary

Packets

Compression

Protocol

25. What is the standard vertical sync rate?

120Hz

60Hz

30Hz

40Hz

26. In case of a billing dispute the cable operator must respond to a written complaint within ____ days

5

15

20

30

27. The changing of a customers cable operator by disconecting , upgrading or downgrading is known as

Switch

MPEG

Churn

3V's

28. HTTP traffic port?

110

Port 80

Port 20

5190

29. What type of program or viirius sends information about you and how you use your PC to marketeres and advertisers?

Spyware

Adware

Email

Spam

30. All file transfer protocol traffic is forwarded or blocked on this port

80

20

110

25

31. ____________detectors look for sections of code triggered by time or date, rules of thumbs, and problem solving.

Virus

Worm

Heuristic

Excutable

32. What is the technician Log in for an IP gateway

Uso

Mso

Cusadmin

10.1.10.1

33. All BCI customers are eligible for a ___ page web site

1

5

3

4

34. All file transfer protocol traffic is forwarded or blocked on this port

80

20

10

110

35. How do you deactivate the different rings setup on a phone (hint*??)

*81

*72

*99

*60

36. RJ45 writing configuration ised in most installs today?

568

586

685

856

37. Who provisions the cable modem for BCI customers

Dispatch

Technician

CCT3

Taniya

38. This is the ILEC Network Interface that supplies 1.54/Sec datathroughput

Key System

Hybrid PBX

POS

T1 Line

39. What picture contains the spatial information of the MPEG 2 format.

I

B

P

J

40. annonamous call rejection off

*87

*77

*67

*72

41. Who provisions the cable modem for Bussiness Class Internet customers

Sales

Dispatch

Third Party Vendor

Technician

42. The Comcast Private Backbone *carries Comcast traffic from CRAN to CRAN

True

False

43. What is the first action of a virus

Replication

Camouflage

Event watching

Delivery

44. How mnay feilds are there in every fram of a 720p picture

1

2

3

4

45. Family of codecs that are much smaller but do not sacrific as much quality as earlier schemes

Video codecs

Binary codecs

MPEG

DTCP

46. Enables compression/decompression of digital video

Kodak

Modem

Video codec

CMTS

47. Who provisions the cable modem for Bussiness Class Internet Customers

Sales

Dispatch

3rd party vendor

Technician

48. terminal make busy on

*230

*231

*880

*80

49. This is the ILEC Network Interface that supplies 1.54Mb/Sec data throughput

Key system

Hybrid PBX

POS

T1 Line

50. This refers to the wireless standard

801.22

54 MBps

64MBps

802.11

Quiz On CCT4 Questions and Answers

1. All BCI packages innclude____________bussiness Class customer support

2.

What first name or nickname would you like us to use?

2. Who performs a cold boot of a customers computer?

3. BC voice supports up to how many phone lines

4. What process begins with seperating the affected arear into two main parts

5. Which operating system does not have a registry and does not require a back up

6. Which BCI package includes a cable modem only

7. Tactile learning is also called

8. Name 4 things that a BCTV customer can not have

9. I have 6 phones in the house each has a REN value of 0.8 what is my total REN?

10. Which BCI package includes full access to Microsoft Sharepoint

11. Whats the maximum number of IP address a customer can purchase

12. How much excexx working wire should I leave around the mushroom spool

13. DTCP is basically used for what

14. Visual thinkers think primarily how

15. What is the standard vertical sync rate

16. speed dial 8(*74)

17. Connects buildings data wiring to an enternet switch

18. This device acts as a focal point when connecting multiple computers with in a LAN

19. How many ip's do I get with a sub net of /30

20. How many ip's do I get with a sub net of /28

21. What is the MTTR for Bussiness Class Voice customers

22. How many pictures are contained in a noral sequence of fram of an MPEG picture

23. How many ip's do I get with a sub net of /29

24. Works by seperating picture into two types that which changes and that which stays the same.

25. What is the standard vertical sync rate?

26. In case of a billing dispute the cable operator must respond to a written complaint within ____ days

27. The changing of a customers cable operator by disconecting , upgrading or downgrading is known as

28. HTTP traffic port?

29. What type of program or viirius sends information about you and how you use your PC to marketeres and advertisers?

30. All file transfer protocol traffic is forwarded or blocked on this port

31. ____________detectors look for sections of code triggered by time or date, rules of thumbs, and problem solving.

32. What is the technician Log in for an IP gateway

33. All BCI customers are eligible for a ___ page web site

34. All file transfer protocol traffic is forwarded or blocked on this port

35. How do you deactivate the different rings setup on a phone (hint*??)

36. RJ45 writing configuration ised in most installs today?

37. Who provisions the cable modem for BCI customers

38. This is the ILEC Network Interface that supplies 1.54/Sec datathroughput

39. What picture contains the spatial information of the MPEG 2 format.

40. annonamous call rejection off

41. Who provisions the cable modem for Bussiness Class Internet customers

42. The Comcast Private Backbone *carries Comcast traffic from CRAN to CRAN

43. What is the first action of a virus

44. How mnay feilds are there in every fram of a 720p picture

45. Family of codecs that are much smaller but do not sacrific as much quality as earlier schemes

46. Enables compression/decompression of digital video

47. Who provisions the cable modem for Bussiness Class Internet Customers

48. terminal make busy on

49. This is the ILEC Network Interface that supplies 1.54Mb/Sec data throughput

50. This refers to the wireless standard

16. **speed dial 8(*74)**