3m051b Volume 1. Lodging
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What should housekeepers do in addition to providing basic housekeeping service?
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Dress in appropiate clothes that they purchase
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Learn how to sell sundry items from the front desk
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Become proficient in carrying guest luggage to assigned room
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Display courteous, helpful behavior toward guests and other lodging employees
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3M051B-01-1009, Edit Code 05 Test is used to guage Airmans progress in their CDCs.
Quiz Preview
- 2.
The general manager issues non-availability (NA) at thte time lodging reservations are requested or not later than what time period after the reservation is made?
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One minute
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One hour
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One duty day
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One week
Correct Answer
A. One duty dayExplanation
The general manager issues non-availability (NA) at the time lodging reservations are requested or not later than one duty day after the reservation is made. This means that the general manager must inform about the non-availability of lodging within one working day after the reservation is made.Rate this question:
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- 3.
When handling a complaint, repeat what the guest is saying to
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Annoy him or her
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See if he or she is just complaining
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Make sure you understand the problem or complaint
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Let him or her know how much you care about their complaint
Correct Answer
A. Make sure you understand the problem or complaintExplanation
When handling a complaint, it is important to repeat what the guest is saying to make sure you understand the problem or complaint. This helps to ensure that you have accurately understood the issue and can take appropriate actions to address it. By repeating what the guest is saying, you are also showing them that you are actively listening and taking their concerns seriously. This can help to build trust and reassure the guest that their complaint is being taken seriously.Rate this question:
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- 4.
When the housekeeping department is closed, who will the lost and found log be transferred to?
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No one, guests will be directed to call back when housekeeping reopens.
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Resource management flight chief.
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Security forces.
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Front desk.
Correct Answer
A. Front desk.Explanation
When the housekeeping department is closed, the lost and found log will be transferred to the front desk. This is because the front desk is responsible for handling guest inquiries and requests, including lost and found items. They will ensure that the log is properly maintained and assist guests in retrieving their lost items when the housekeeping department reopens.Rate this question:
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- 5.
All guests checking in will sign the guest registration form that advises them lodging is authorized to
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Enter their room to inspect.
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Apply 3-days charges to their credit card.
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Apply any unpaid charges to their credit card.
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Remove their belongings if they are late checking out.
Correct Answer
A. Apply any unpaid charges to their credit card.Explanation
The correct answer is "apply any unpaid charges to their credit card." This means that if the guests have any outstanding charges that have not been paid, the hotel has the right to charge these expenses to their credit card. This ensures that the guests are responsible for any unpaid fees or expenses during their stay.Rate this question:
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- 6.
How are Priority 1 and Priority 2 room assignments to visiting airman quarters (VAQ), visiting officer quarters (VOQ), visiting quarters (VQ), and transit living facilites (TLF) made?
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Families are assigned first
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Priority 1s are assigned first
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Lt Col and above are assigned first
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First-come first-served basis, without regard to rank
Correct Answer
A. First-come first-served basis, without regard to rankExplanation
Room assignments for visiting airman quarters (VAQ), visiting officer quarters (VOQ), visiting quarters (VQ), and transit living facilities (TLF) are made on a first-come first-served basis, without regard to rank. This means that whoever arrives first will be assigned a room regardless of their rank or position. This ensures fairness and equal opportunity for all individuals seeking accommodation in these facilities.Rate this question:
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- 7.
What base agencies do you refer guests to who request storage for weapons and classified material respectively?
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Security forces and the command post
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Base commander and FSS commander
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Security forces and installation commander
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Office of special investigations (OSI) and the security forces commander
Correct Answer
A. Security forces and the command postExplanation
The correct answer is Security forces and the command post. When guests request storage for weapons, security forces are responsible for ensuring the safety and security of the weapons. They have the expertise and resources to properly handle and store weapons. On the other hand, when guests request storage for classified material, the command post is responsible for coordinating and overseeing the storage of such material. They work closely with security forces to ensure that the classified material is properly protected and stored according to regulations.Rate this question:
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- 8.
What is the maximum number of days a Priority 1 guest can stay in a temporary lodging facility (TLF)?
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15
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30
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45
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60
Correct Answer
A. 30Explanation
A Priority 1 guest can stay in a temporary lodging facility (TLF) for a maximum of 30 days. This means that the guest, who is likely a high-ranking or important individual, can stay for up to a month in the TLF before they would need to find alternative accommodations.Rate this question:
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- 9.
The recommended access road for a field laundry operation is
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A one-way, circular type traffic pattern
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A two-way intersection with two drop off points
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A four-way intersection with four drop off points
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Always different because each field laundry set up will be different
Correct Answer
A. A one-way, circular type traffic patternExplanation
A one-way, circular type traffic pattern is recommended for a field laundry operation because it allows for efficient flow of traffic and minimizes congestion. This type of traffic pattern ensures that vehicles can enter and exit the laundry area without any obstructions or delays. Additionally, a one-way circular pattern reduces the chances of accidents or collisions as all vehicles are moving in the same direction. This design also facilitates easy drop off and pick up of laundry items, making it a practical choice for a field laundry operation.Rate this question:
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- 10.
The preferred way for storing guest’s valuables is
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In your existing safe, on a separate shelf from your change fund.
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In individually lockable boxes, similar to a bank safe deposit box.
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To never store a guests personal property, it is not lodging’s responsiblity.
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In a locking file cabinet or drawer behind the front desk; give the key to the guest.
Correct Answer
A. In individually lockable boxes, similar to a bank safe deposit box.Explanation
The preferred way for storing guest's valuables is in individually lockable boxes, similar to a bank safe deposit box. This ensures that each guest's belongings are securely stored and protected. It also provides privacy and peace of mind for the guests knowing that their valuables are safely locked away. Storing the valuables in a separate and secure location like lockable boxes is a standard practice in the hospitality industry to ensure the safety and security of guests' personal belongings.Rate this question:
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- 11.
An Income and Expense budget may also be referred to as
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An accounts payable suspense file.
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An operating budget.
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A cash flow budget.
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A revenue forecast.
Correct Answer
A. An operating budget.Explanation
An Income and Expense budget is a financial plan that outlines the expected income and expenses of a business or individual. It helps in managing and tracking the financial activities and making informed decisions. It is commonly known as an operating budget because it focuses on the day-to-day operations and expenses of an organization. The budget includes projected revenues, costs, and expenses for a specific period, allowing businesses to allocate resources effectively and monitor their financial performance.Rate this question:
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- 12.
What are items with an individual cost of $1,000 or more and a life expectancy of two or more years called?
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Free assets.
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Fixed assets.
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Donated items.
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Expendable items.
Correct Answer
A. Fixed assets.Explanation
Fixed assets are items with an individual cost of $1,000 or more and a life expectancy of two or more years. These assets are considered long-term and are not expected to be consumed or sold within a short period of time. They are typically used for the production or provision of goods and services, and are recorded on a company's balance sheet.Rate this question:
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- 13.
As the selection of resale items increase, pay attention to
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The shelf life of the items.
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Color variety of the items.
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Stocking mostly name brand items.
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Local operating instructions (OI) approved by the Wing commander.
Correct Answer
A. The shelf life of the items.Explanation
The correct answer is "the shelf life of the items." This means that when there is an increase in the selection of resale items, it is important to pay attention to the expiration date or how long the items can be stored before they become unusable. It is crucial to ensure that the items being sold are still within their shelf life to avoid any issues with quality or safety for the customers.Rate this question:
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- 14.
Airmen in the grades E1-E4 are allowed how many square feet of living space?
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50
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72
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90
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135
Correct Answer
A. 90Explanation
Airmen in the grades E1-E4 are allowed 90 square feet of living space. This means that they are allocated a specific area within which they can live and have their belongings. This limitation ensures that there is fair and equal distribution of living space among airmen in these grades. It also helps in maintaining a standardized living environment for all individuals within the military.Rate this question:
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- 15.
Who approves new rate plans?
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Headquarters Air Force Services Agency, Lodging Department (HQ AFSVA/SVF).
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Resource management flight chief (RMFC).
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Services commander.
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Activity managers.
Correct Answer
A. Headquarters Air Force Services Agency, Lodging Department (HQ AFSVA/SVF).Explanation
The correct answer is Headquarters Air Force Services Agency, Lodging Department (HQ AFSVA/SVF). This is because the lodging department at HQ AFSVA/SVF is responsible for approving new rate plans. The other options mentioned, such as the resource management flight chief, services commander, and activity managers, may have different roles and responsibilities within the Air Force Services Agency, but they are not specifically responsible for approving new rate plans.Rate this question:
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- 16.
Items sold in lodging rooms must also be available
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In vending machines in every lodging building.
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At the AAFES base exchange or shoppette.
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At the lodging front desk.
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Nowhere else.
Correct Answer
A. At the lodging front desk.Explanation
The correct answer is at the lodging front desk. This is because the question states that items sold in lodging rooms must also be available somewhere else. Out of the given options, the only place mentioned where these items can be found is at the lodging front desk. Therefore, it can be inferred that the items should be available at the lodging front desk.Rate this question:
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- 17.
What is a consideration when determining the adequacy of lodging quarters?
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Furniture and equipment
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Temporary lodging expense (TLE)
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Temporary lodging allowance (TLA)
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Proposed service charge for the type of visiting quarters (VQ)
Correct Answer
A. Furniture and equipmentExplanation
When determining the adequacy of lodging quarters, one important consideration is the presence of furniture and equipment. This is because having appropriate furniture and equipment in the lodging quarters is essential for comfort and convenience. Adequate furniture ensures that the occupants have a comfortable place to sit, sleep, and store their belongings. Similarly, having essential equipment such as a refrigerator, stove, and microwave allows the occupants to prepare meals and store food. Therefore, the presence of furniture and equipment is an important factor in determining the suitability of lodging quarters.Rate this question:
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- 18.
General managers should develop a contingency plan that includes how many square feet per person?
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35
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40
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45
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50
Correct Answer
A. 50Explanation
General managers should develop a contingency plan that includes 50 square feet per person. This means that for every individual, there should be a minimum of 50 square feet of space allocated. This is important as it ensures that there is enough room for each person to comfortably carry out their tasks and maintain social distancing if needed. Having sufficient space per person also promotes a safe and productive working environment.Rate this question:
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- 19.
Guests with guaranteed reservations must check-in by what time the following day before the reservation is cancelled and made available to other guests?
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0500
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1900
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2200
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2400
Correct Answer
A. 0500Explanation
Guests with guaranteed reservations must check-in by 0500 the following day before the reservation is cancelled and made available to other guests. This means that if the guests do not check-in by 0500, their reservation will be cancelled and the room will be given to someone else.Rate this question:
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- 20.
All eligible guests listed as Priority 2 are assigned rooms
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On a space-available basis
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Depending on their rank or pay grade
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Off-base at commercial hotels or motels
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By the lodging manager or the on-duty supervisor
Correct Answer
A. On a space-available basisExplanation
The correct answer means that guests who are listed as Priority 2 will be assigned rooms only if there is space available. This implies that if there are no vacant rooms, these guests may not be able to get a room. The assignment of rooms is done by the lodging manager or the on-duty supervisor. The rank or pay grade of the guests may also be taken into consideration when assigning rooms.Rate this question:
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- 21.
What Epitome Property Management System (PMS) product allows users to search for accounts using data in any form?
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Query Wizard
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History Module
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Blocking Worksheet
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Guest Data Worksheet
Correct Answer
A. Query WizardExplanation
The Query Wizard in the Epitome Property Management System (PMS) product allows users to search for accounts using data in any form. This tool enables users to easily search and retrieve account information by inputting specific criteria or keywords, regardless of the format or structure of the data. It provides a flexible and efficient way to access and analyze account data in the PMS system.Rate this question:
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- 22.
When may guests check-in to lodging?
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After 1100 only
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After 1400 only
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After 1800 only
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Any time if rooms are available
Correct Answer
A. Any time if rooms are availableExplanation
Guests may check-in to lodging at any time if rooms are available. This means that there are no specific restrictions on the check-in time as long as there are vacant rooms. It provides flexibility for guests to arrive and check-in at their convenience, regardless of the time of day.Rate this question:
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- 23.
What is the most important factor in the site selection for a field laundry?
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The terrain
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Natural covering
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Access roads to the laundry facility
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The availability of a steady source of water
Correct Answer
A. The availability of a steady source of waterExplanation
The availability of a steady source of water is the most important factor in site selection for a field laundry. This is because water is essential for laundry operations, such as washing and rinsing clothes. Without a steady source of water, the laundry facility would not be able to function properly. The terrain, natural covering, and access roads are also important considerations, but they are secondary to the availability of water.Rate this question:
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- 24.
Non-availabilities (NA) are issued only when all
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Business suites are occupied
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Visiting airman quarters (VAQ) are occupied
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Government-controlled lodging is fully occupied
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Authorized military travelers are departing the base
Correct Answer
A. Government-controlled lodging is fully occupiedExplanation
The correct answer is that non-availabilities (NA) are issued only when government-controlled lodging is fully occupied. This means that when all the lodging facilities that are under the control of the government are completely occupied, non-availabilities are issued. This could be due to a high demand for lodging or limited availability of government-controlled accommodations.Rate this question:
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- 25.
Who is required to maintain documentation of inspections for at least 1 year?
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General manager
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Housekeeping staff
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Operations manager
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Installation commander
Correct Answer
A. General managerExplanation
The general manager is required to maintain documentation of inspections for at least 1 year. This is because the general manager is responsible for overseeing the overall operations and management of the organization, which includes ensuring compliance with regulations and maintaining records. By keeping documentation of inspections, the general manager can track the results of inspections, identify any areas that need improvement or corrective actions, and provide evidence of compliance if required. This helps to ensure accountability and transparency within the organization.Rate this question:
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- 26.
Before performing lodging cashier functions, what must you do first?
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Clock in.
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Attend role call.
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Open your bank.
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Attend the shift-leaders briefing.
Correct Answer
A. Open your bank.Explanation
Before performing lodging cashier functions, you must first open your bank. This means setting up the cash drawer with the starting amount of money and ensuring that it is properly organized and ready for transactions. Opening your bank is an important step to ensure that you have the necessary funds to handle customer transactions and maintain accurate accounting records throughout your shift.Rate this question:
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- 27.
The amount of security provided for resale merchandise depends on
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Geographical location.
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Mission of the base.
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Inventory size.
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The activity.
Correct Answer
A. Inventory size.Explanation
The amount of security provided for resale merchandise depends on the inventory size. This means that the level of security measures implemented, such as surveillance systems, alarms, and security personnel, will vary depending on the quantity and value of the merchandise in stock. Larger inventories may require more extensive security measures to protect against theft or damage, while smaller inventories may require less security. The geographical location, mission of the base, and the activity may also influence security decisions, but the primary factor is the inventory size.Rate this question:
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- 28.
When you divide an aircrew into multiple buildings on base, the pick-up for all crew members can't exceed how many stops?
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1
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2
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3
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4
Correct Answer
A. 2Explanation
When an aircrew is divided into multiple buildings on base, the pick-up for all crew members can't exceed two stops. This means that the transportation arrangements should be organized in a way that allows the crew members to be picked up from a maximum of two different locations. This could be due to logistical reasons, such as time constraints or efficiency considerations, to ensure that the pick-up process is streamlined and does not cause unnecessary delays or complications.Rate this question:
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- 29.
Current standards state guests with a reservation should be checked in within how many minutes of being waited on?
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6
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5
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4
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3
Correct Answer
A. 3Explanation
According to current standards, guests with a reservation should be checked in within 3 minutes of being waited on. This is likely to ensure efficient and prompt service for guests, minimizing waiting times and providing a positive experience.Rate this question:
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- 30.
What is the formal plan that reflects monthly and quarterly projected income and expenses for a fiscal year (FY)?
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An Income and Expense budget.
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Monthly and quarterly revenue forecast.
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A monthly and quarterly income and expense FY budget.
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Monthly and quarterly income and expense accounts payable suspense file.
Correct Answer
A. An Income and Expense budget.Explanation
An Income and Expense budget is the formal plan that reflects monthly and quarterly projected income and expenses for a fiscal year (FY). It includes a detailed breakdown of expected revenue and expenses, allowing businesses to track their financial performance and make informed decisions. This budget helps in setting financial goals, allocating resources, and monitoring financial health throughout the year. It is an essential tool for financial planning and management.Rate this question:
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- 31.
Which report tells you what rooms are vacant, cleaned, and ready for the next guest to check into?
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Vacant rooms
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Housekeeping
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Front desk backup
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General manager's
Correct Answer
A. Front desk backupExplanation
The front desk backup report tells you what rooms are vacant, cleaned, and ready for the next guest to check into. This report is used by the front desk staff to keep track of room availability and ensure that rooms are prepared for incoming guests. It helps the staff efficiently manage room assignments and provide a smooth check-in experience for guests.Rate this question:
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- 32.
When are complete physical inventories conducted on sundry items?
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Daily.
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Weekly.
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Monthly.
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As needed.
Correct Answer
A. As needed.Explanation
Complete physical inventories are conducted on sundry items as needed because the frequency of conducting these inventories depends on various factors such as the size of the inventory, the nature of the items, and the organization's inventory management policies. Conducting inventories as needed allows organizations to efficiently allocate resources and prioritize inventory counts based on their specific requirements, minimizing disruptions to regular operations while ensuring accurate inventory records. This approach also helps prevent unnecessary costs and labor associated with frequent inventory counts when they are not essential.Rate this question:
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- 33.
The installation commander (or his/her designee) inspects a sampling of all types of quarters at least once a
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Year
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Week
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Month
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Quarter
Correct Answer
A. QuarterExplanation
The installation commander or their designee conducts inspections of all types of quarters at least once a quarter. This means that every type of housing on the installation, such as barracks, family housing, or temporary lodging, is inspected once every three months. This regular inspection schedule ensures that the condition and maintenance of the quarters are kept up to standard and any issues or concerns can be addressed in a timely manner.Rate this question:
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- 34.
What Epitome Property Management System (PMS) product can be used to search and retrieve guest information by name, address, or confirmation number from the property and Central Reservation System (CRS), and guarantee codes?
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Query Wizard
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History Module
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Blocking Worksheet
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Guest Data Worksheet
Correct Answer
A. Guest Data WorksheetExplanation
The Guest Data Worksheet in the Epitome Property Management System (PMS) product can be used to search and retrieve guest information by name, address, or confirmation number from the property and Central Reservation System (CRS), as well as guarantee codes.Rate this question:
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- 35.
What is the most important aspect in completing a shift change?
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The accountability of the change fund.
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The ability to complete all transaction in a timely manner.
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To brief the incoming desk clerk on any problems encountered during your shift.
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To conduct a complete inventory of all keys, cashier transactions, and end-of-shift reports.
Correct Answer
A. The accountability of the change fund.Explanation
The most important aspect in completing a shift change is the accountability of the change fund. This means ensuring that the amount of money in the change fund is accurately counted and recorded, and that any discrepancies are addressed and resolved. This is crucial for maintaining financial integrity and preventing any potential losses or errors.Rate this question:
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- 36.
What is the maximum dollar amount a general manager may approve for cash refunds?
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$100
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$300
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$500
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$700
Correct Answer
A. $500Explanation
A general manager may approve cash refunds up to a maximum dollar amount of $500. This means that if a customer requests a refund in cash, the general manager has the authority to approve the refund as long as it does not exceed $500. Refunds exceeding this amount would require higher-level approval or a different process.Rate this question:
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- 37.
Who must general managers give the highest consideration for on-base lodging during emergencies?
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Permanent change of station (PCS) -out families
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PCS-in families
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Short-term temporary duty (TDY)
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Long-term TDY
Correct Answer
A. Long-term TDYExplanation
General managers must give the highest consideration for on-base lodging during emergencies to long-term TDY personnel. This means that when emergencies arise, the priority for on-base lodging should be given to those who are on long-term temporary duty assignments. This is because these individuals are likely to be staying in the area for an extended period of time and may require more stable and consistent accommodations.Rate this question:
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- 38.
The general manager is responsible for maintaining a record of all quarterly inspections to include dates, facilities visiting,
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Who inspected, and problem
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Signatures, and corrective actions
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Comments, and corrective actions
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Comments, and general manager signature
Correct Answer
A. Comments, and corrective actionsExplanation
The general manager is responsible for maintaining a record of all quarterly inspections, which includes recording the dates, facilities visited, the individuals who conducted the inspections, and any problems identified. Additionally, the manager must document any corrective actions taken and any comments made regarding these actions. Finally, the general manager must sign off on the record, indicating their approval and oversight of the inspection process.Rate this question:
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- 39.
What information does the occupancy report provide?
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Families in transient living facilities (TLF).
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Use of quarters by officer and enlisted personnel.
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Transient personnel assigned to contract lodging on Space A status.
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Distinguished visitors (DV) assigned to visiting airmen quarters (VAQ) rooms.
Correct Answer
A. Use of quarters by officer and enlisted personnel.Explanation
The occupancy report provides information about the use of quarters by both officer and enlisted personnel.Rate this question:
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- 40.
What must you ensure when room charges are charged to the guest’s credit card and the credit card number was previously entered during the reservation process?
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That you properly scan the credit card again.
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That you ask the guest for another credit card and identification card.
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That the number and type of card annotated in Epitome Property Management System (PMS) matches the credit card presented.
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That the name, number, type of card, and expiration date is valid and entered into Epitome Property Management System (PMS).
Correct Answer
A. That the number and type of card annotated in Epitome Property Management System (PMS) matches the credit card presented.Explanation
When room charges are charged to the guest's credit card and the credit card number was previously entered during the reservation process, it is important to ensure that the number and type of card annotated in the Epitome Property Management System (PMS) matches the credit card presented. This ensures that the correct credit card is being charged and helps prevent any errors or fraudulent activity.Rate this question:
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- 41.
Who signs the refund voucher or Epitome Property Management System (PMS) generated version to verify receipt of a refund?
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Clerk only.
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Guest only.
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Clerk and guest.
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Guest and general manager.
Correct Answer
A. Guest only.Explanation
The correct answer is "Guest only." This means that only the guest is required to sign the refund voucher or Epitome Property Management System (PMS) generated version to verify receipt of a refund. The clerk, general manager, or any other staff members are not involved in this process.Rate this question:
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- 42.
Price gouging is
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An ethical technique to setting retail gas prices.
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When two retailers conspire to raise prices and profits.
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When two or more retailers conspire to cut prices to increase sales.
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Pricing an item above the market when no alternative retailer is available.
Correct Answer
A. Pricing an item above the market when no alternative retailer is available.Explanation
Price gouging refers to the unethical practice of setting retail prices for an item above the market value when no alternative retailer is available. This means that the seller takes advantage of the lack of competition and the consumer's limited options to charge excessively high prices for the product or service. This practice is considered unethical because it exploits the consumer's vulnerability and can lead to unfair and inflated prices.Rate this question:
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- 43.
What is your duty when conducting an inventory?
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Weighing, counting, or evaluating physical quantity of goods.
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Counting, weighing, or estimating physical quantity of goods.
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Collecting, weighing, or estimating physical quantity of goods.
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Evaluating, estimating, or weighing physical quantity of goods.
Correct Answer
A. Counting, weighing, or estimating physical quantity of goods.Explanation
When conducting an inventory, it is necessary to determine the physical quantity of goods. This can be done through various methods such as counting, weighing, or estimating. Counting involves physically counting each item to determine the quantity, weighing involves measuring the weight of the goods, and estimating involves making an educated guess or approximation of the quantity. These actions help in accurately assessing and recording the inventory levels.Rate this question:
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- 44.
Which allowance is authorized to partially reimburse a member for added living expenses incurred when it is necessary to occupy temporary lodging outside the continental United States (CONUS) incident to a permanent change of station (PCS)?
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Basic allowance for housing (BAH)
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Temporary lodging allowance (TLA)
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Temporary lodging facility (TLF) allowance
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Temporary lodging expense (TLE) allowance
Correct Answer
A. Temporary lodging allowance (TLA)Explanation
The Temporary Lodging Allowance (TLA) is authorized to partially reimburse a member for added living expenses incurred when it is necessary to occupy temporary lodging outside the continental United States (CONUS) incident to a permanent change of station (PCS). This allowance is specifically designed to cover the costs of temporary lodging while the member is in transition to their new duty station. It helps to offset the additional expenses that may arise from staying in temporary accommodations such as hotels or rental properties.Rate this question:
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- 45.
What projected occupancy percentage allows managers to make Space A reservations up to 3 days in advance?
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65
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80
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85
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86
Correct Answer
A. 86Explanation
Managers are allowed to make Space A reservations up to 3 days in advance when the projected occupancy percentage is 86. This means that if the projected occupancy falls below 86%, there will be enough availability for managers to reserve Space A.Rate this question:
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- 46.
What AF Form is used to transfer goods or stock between cost centers?
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2433.
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2435.
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2533.
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2555.
Correct Answer
A. 2533.Explanation
The AF Form 2533 is used to transfer goods or stock between cost centers.Rate this question:
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- 47.
What officials provide written reports and assessments on each commercial lodging (CL) inspected?
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Contracting, public health, and fire protection
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Contracting, public health, and security forces
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Contracting, security forces, and fire protection
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Public health, security forces, and fire protection
Correct Answer
A. Contracting, public health, and fire protectionExplanation
Officials from contracting, public health, and fire protection provide written reports and assessments on each commercial lodging (CL) inspected. These officials are responsible for evaluating various aspects of the CL, including its contracting procedures, compliance with public health regulations, and adherence to fire safety protocols. Their reports and assessments help to ensure that the CL meets the necessary standards and requirements for operation.Rate this question:
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- 48.
Who establishes procedures and guidance for shift change?
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Security forces.
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General manager.
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Combat support flight chief.
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Front desk lodging manager.
Correct Answer
A. General manager.Explanation
The general manager is responsible for establishing procedures and guidance for shift change. As the overall leader of the organization, the general manager has the authority to set protocols and ensure smooth transitions between shifts. They are responsible for ensuring that all employees are aware of the procedures and follow them consistently. The general manager's role is crucial in maintaining efficiency and effectiveness during shift changes.Rate this question:
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- 49.
When are permanent change of station (PCS) families assigned to commercial lodging?
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Never
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When guests have children
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When authorized by the base commander
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When temporary lodging facilites (TLF) are fully occupied or space is not available in the visiting quarters (VQ)
Correct Answer
A. NeverExplanation
Permanent change of station (PCS) families are never assigned to commercial lodging. This means that PCS families are not provided with commercial lodging as an option for their temporary stay during their relocation process. Instead, they are typically assigned to temporary lodging facilities (TLF) or visiting quarters (VQ) if available. Commercial lodging is not considered as an option for PCS families.Rate this question:
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Mar 18, 2023Quiz Edited by
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Sep 10, 2012Quiz Created by
Tomnelson
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