3m051 B Volume:1 Lodging

40 Questions | Total Attempts: 1278

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Volume Quizzes & Trivia

CDC 3M051B Services Journeyman Volume:1 Lodging Test 1 of 1This practice test is for Airmen who are in upgrade training for the 5 skill level.


Questions and Answers
  • 1. 
    What is the purpose of the Air Force Inn?
    • A. 

      Maintain mission readiness

    • B. 

      Accomodate senior ranking officers

    • C. 

      Compete with local area hotels/motels

    • D. 

      Cover the cost of housekeeping and custodial services, telephone systems, and supplies not available from appropriated funds.

  • 2. 
    If the protocol office manages the business suite reservations, what time will they release rooms to lodging to maximize on-base lodging?
    • A. 

      1500 each day

    • B. 

      1600 each day

    • C. 

      1700 each day

    • D. 

      1800 each day

  • 3. 
    What is the maximum stay in a temporary lodging facility (TLF) for Priority 1 guests?
    • A. 

      15 days

    • B. 

      30 days

    • C. 

      45 days

    • D. 

      60 days

  • 4. 
    All eligible guests listed as Priority 2 are assigned rooms
    • A. 

      On a space-available basis

    • B. 

      In off-base commercial hotels/motels

    • C. 

      Depending on their rank or pay grade

    • D. 

      By the lodging manager or higher headquarters

  • 5. 
    • A. 

      First-come, first-served basis, regardless of rank

    • B. 

      Lt Col and above assigned first

    • C. 

      Families are assigned first

    • D. 

      Priority 1 is assigned first

  • 6. 
    Temporary lodging expense (TLE) allowance is an amount of money authorized
    • A. 

      To partially offset the added living expenses incurred within the continental United States (CONUS)

    • B. 

      To cover all living expenses while in TDY status incurred outside the CONUS

    • C. 

      By an Air Force Inn to cover only room payments incurred within the CONUS

    • D. 

      By the lodging manager to partially offset expenses incurred outside the CONUS

  • 7. 
    • A. 

      Basic allowance for housing (BAH)

    • B. 

      Temporary lodging allowance (TLA)

    • C. 

      Temporary lodging expense (TLE)

    • D. 

      Temporary lodging facility (TLF)

  • 8. 
    The general manager issues nonavailability (NA) at the time lodging reservations are requested or not later than one
    • A. 

      Minute after the reservation is made

    • B. 

      Hour after the reservation is made

    • C. 

      Duty day after the reservation is made

    • D. 

      Week after the reservation is made

  • 9. 
    Nonavailabilities (NA) are issued only when all
    • A. 

      Business suites are fully occupied

    • B. 

      Visiting airmen quarters (VAQ) are fully occupied

    • C. 

      Government-controlled lodgings are fully occupied

    • D. 

      Authorized military travelers are departing the base

  • 10. 
    According to AFI 34-246, attachment 3 minimum adequacy standards are defined by
    • A. 

      Pay grade

    • B. 

      Headquarters AFSVA

    • C. 

      The lodging manager

    • D. 

      The base commander

  • 11. 
    • A. 

      Furniture and equipment

    • B. 

      Temporary lodging expense (TLE)

    • C. 

      Temporary lodging allowance (TLA)

    • D. 

      Proposed service charge for the type of visiting quarters (VQ)

  • 12. 
    One aspect of basic housekeeping services is
    • A. 

      Dusting and vacuuming as necessary

    • B. 

      Dusting and vacuuming once a week only

    • C. 

      Emptying trash containers when they get full

    • D. 

      Cleaning and sanitizing bathrooms every other day

  • 13. 
    • A. 

      Dress in appropriate clothes that they purchase

    • B. 

      Learn how to sell sundry items from the front desk

    • C. 

      Become proficient in carrying guest luggage to assigned room

    • D. 

      Display courteous, helpful behavior toward guests and other lodging employees

  • 14. 
    The installation commander (or his/her designee) inspects a sampling of all types of quarters at least once a
    • A. 

      Year

    • B. 

      Week

    • C. 

      Month

    • D. 

      Quarter

  • 15. 
    The general manager is responsible for maintaining a record of all quarterly inspections including dates,
    • A. 

      Facilities visited, who inspected, and problem

    • B. 

      Facilities visited, signatures, and corrective action

    • C. 

      Facilities visited, comments, and corrective action

    • D. 

      Facilities visited, comments, and general manager signature

  • 16. 
    • A. 

      General manager

    • B. 

      Operations manager

    • C. 

      Housekeeping staff

    • D. 

      Installation commander

  • 17. 
    When is a guest authorized commercial lodging (CL) or a nonavailability (NA) number?
    • A. 

      After 1900 hours

    • B. 

      While traveling with family members

    • C. 

      When they depart a remote assignment en-rout to a stateside assignment

    • D. 

      When a lodging room won't be available on base to meet the entire temporary duty (TDY) requirement.

  • 18. 
    • A. 

      Assignment paperwork and separation orders

    • B. 

      Identification card, reservation number, and separation orders

    • C. 

      Identification card, reservation number, and home unit address

    • D. 

      Leave authorization paperwork or a copy of their orders verifying permissive temporary duty status (TDY) status

  • 19. 
    Guests with guaranteed reservations must check-in by what time before the reservation is cancelled and made available to other guests?
    • A. 

      0500 the following day

    • B. 

      1900 the following day

    • C. 

      2200 the following day

    • D. 

      2400 the following day

  • 20. 
    All eligible guests listed as Priority 2 are assigned rooms
    • A. 

      On a space-available basis

    • B. 

      To off-base commercial hotels/motels

    • C. 

      Depending on their rank or pay grade

    • D. 

      By the lodging manager or higher headquarters

  • 21. 
    What projected occupancy percentage allows managers to make Spacce-A reservations up to 3 days in advance?
    • A. 

      65

    • B. 

      80

    • C. 

      85

    • D. 

      86

  • 22. 
    • A. 

      Private room only

    • B. 

      Private room/private bath only

    • C. 

      Private room/private or shared bath

    • D. 

      Shared room/private or shared bath

  • 23. 
    When you divide aircrew into multiple buildings on base, the pick-up cannot exceed how many stops?
    • A. 

      1

    • B. 

      2

    • C. 

      3

    • D. 

      4

  • 24. 
    The Prime Knight program quality of service depends on the
    • A. 

      Notifying the program manager of aircrew requirements

    • B. 

      Aircraft commander canceling reservations when missions are changed

    • C. 

      Lodging staff meeting the aircrew once they land and brief them about the base

    • D. 

      General manager, Services commander, and installation commander being involved

  • 25. 
    • A. 

      Lodging general manager

    • B. 

      Host installation commander

    • C. 

      Services resource flight chief

    • D. 

      Services squadron commander

  • 26. 
    What Epitome Property Management System (PMS) product gives you a graphical look at the status of each room?
    • A. 

      Query Wizard

    • B. 

      History Module

    • C. 

      Blocking Worksheet

    • D. 

      Guest Data Worksheet

  • 27. 
    Which report tells you what rooms are vacant, cleaned, and ready for the next guest to check into?
    • A. 

      Vacant room report

    • B. 

      Housekeeping report

    • C. 

      Front desk backup report

    • D. 

      General manager's report

  • 28. 
    When does the lodging general manager prepare the occupancy report?
    • A. 

      Daily

    • B. 

      Monthly

    • C. 

      Quarterly

    • D. 

      Annually

  • 29. 
    • A. 

      Families assigned to the TLF units

    • B. 

      Use of quarters by officer and enlisted personnel

    • C. 

      Transient personnel assigned to contract lodging on Space-A status

    • D. 

      Distinguished visitors (DV) assigned to visitng airmen quarters (VAQ) rooms

  • 30. 
    Current standards state guests with a reservation should be checked in within how many minutes?
    • A. 

      6

    • B. 

      5

    • C. 

      4

    • D. 

      3

  • 31. 
    When may guests check-in to lodging?
    • A. 

      After 1100 only

    • B. 

      After 1400 only

    • C. 

      After 1800 only

    • D. 

      Any time if rooms are available

  • 32. 
    Normal checkout time is
    • A. 

      1100

    • B. 

      1200

    • C. 

      1300

    • D. 

      1400

  • 33. 
    The preferred way for storing guest's valuables is
    • A. 

      In your existing safe, on a separate shelf from your change fund

    • B. 

      In individually lockable boxes, similar to a bank safe deposit box

    • C. 

      To never store a guests personal property, it is not lodging's responsibility

    • D. 

      In a locking file cabinet or drawer behind the front desk; give the key to the guest

  • 34. 
    The housekeeping staff must maintain a log annotating all found property by
    • A. 

      Having the make and serial number of the property

    • B. 

      Having the front desk and general manager sign for the property

    • C. 

      Building, date found, room, by whom and disposition of the property

    • D. 

      Building, date found, by whom and verified by security forces personnel

  • 35. 
    When the housekeeping department is closed, who will the lost and found log be transferred to?
    • A. 

      No one, guests will be directed to call back when housekeeping reopens.

    • B. 

      Resource management flight chief

    • C. 

      Security forces

    • D. 

      Front desk

  • 36. 
    All guests checking in sign the guest registration form that advises them lodging is authorized to
    • A. 

      Enter their room to inspect

    • B. 

      Apply 3-days charges to their credit card

    • C. 

      Apply any unpaid charges to their credit card

    • D. 

      Remove their belongings if they are late checking out

  • 37. 
    For personnel in a non-per diem status and those for whom the organization will be billed, how many days does the guest's organization have to make payment?
    • A. 

      5

    • B. 

      10

    • C. 

      15

    • D. 

      20

  • 38. 
    • A. 

      That you properly scan the credit card again

    • B. 

      That you ask the guest for another credit card and identification card

    • C. 

      That the number and type of card annotated in Epitome Property Management System (PMS) matches the credit card presented

    • D. 

      That the name, number, type of card, and expiration date is valid and entered into Epitome Property Management System (PMS)

  • 39. 
    • A. 

      VQ/VAQ guests only

    • B. 

      VQ/VOQ/TLF guests

    • C. 

      VQ/VAQ/VOQ guests

    • D. 

      VQ/VAQ/TLF guests

  • 40. 
    What is the most important aspect in completing shift change?
    • A. 

      The accountability of the change fund

    • B. 

      The ability to complete all transaction in a timely manner

    • C. 

      The brief the incoming desk clerk on any problems encountered during your shift

    • D. 

      To conduct a complete inventory of all keys, cashier transactions, and end-of-shift reports