3f351 CDC Ure 5 Practice Test!

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Questions and Answers
  • 1. 

    What is the method the Air Force uses to ensure everyone in the organization is working effectively towards the same senior leadership objectives?

    • A.

      Mission plans

    • B.

      Performance reports

    • C.

      Strategic alignment

    • D.

      Performance results plan

    Correct Answer
    C. Strategic alignment
    Explanation
    Strategic alignment is the method used by the Air Force to ensure that everyone in the organization is working effectively towards the same senior leadership objectives. This means that all individuals and teams within the Air Force align their goals, actions, and resources with the overall strategic objectives of the organization. By doing so, the Air Force can ensure that all efforts are coordinated and directed towards achieving the desired outcomes and mission success. Strategic alignment helps in maintaining focus, promoting collaboration, and maximizing the effectiveness of the entire organization.

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  • 2. 

    What key planning document implements the Air Force vision?

    • A.

      Doctrine

    • B.

      Mission plan

    • C.

      Strategic master plan

    • D.

      Program objective memorandum

    Correct Answer
    C. Strategic master plan
    Explanation
    The strategic master plan is the key planning document that implements the Air Force vision. This document outlines the long-term goals and objectives of the Air Force and provides a roadmap for achieving them. It aligns the Air Force's resources, capabilities, and activities with its strategic vision and guides decision-making at all levels. The strategic master plan helps ensure that the Air Force is able to effectively carry out its mission and fulfill its responsibilities.

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  • 3. 

    What Air Force key planning document directs the accomplishment of the analysis required to help define the "decision space" for senior leaders on those investment issues that must be resolved during the Future Year(s) Defense Program (FYDP)

    • A.

      Strategic plan

    • B.

      Program projection

    • C.

      Modernization plan

    • D.

      Annual planning and program guidance

    Correct Answer
    D. Annual planning and program guidance
    Explanation
    The correct answer is "Annual planning and program guidance." This document directs the analysis needed to define the "decision space" for senior leaders on investment issues during the Future Year(s) Defense Program (FYDP). It provides guidance on annual planning and program activities, helping to align resources and prioritize investments for the Air Force.

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  • 4. 

    Senior leaders know the benefit of long-term planning and focus on a time the future that is over how may years?

    • A.

      3

    • B.

      4

    • C.

      5

    • D.

      10

    Correct Answer
    A. 3
    Explanation
    Senior leaders understand the advantages of long-term planning, which involves looking ahead to a future that is several years away. In this case, the correct answer is 3 years. This suggests that senior leaders typically focus on planning and strategizing for a time frame that is relatively short-term, allowing them to adapt and make necessary adjustments as the future unfolds.

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  • 5. 

    Which option is a major element of a strategic plan?

    • A.

      Budget

    • B.

      Objectives

    • C.

      Planning execution

    • D.

      Process improvement

    Correct Answer
    B. Objectives
    Explanation
    Objectives are a major element of a strategic plan as they define the specific goals and outcomes that an organization wants to achieve. Objectives provide a clear direction and purpose for the strategic plan, guiding decision-making and resource allocation. They help to align the efforts of different departments and individuals towards a common vision, and serve as a benchmark to measure the success and progress of the strategic plan. Objectives also provide a basis for setting priorities and making strategic choices, ensuring that the organization focuses on the most important areas for growth and improvement.

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  • 6. 

    What is a multi-year process involving a continual evaluation of the unit's ability to execute the mission?

    • A.

      Internal inspection

    • B.

      External inspection

    • C.

      Unit effectiveness inspection

    • D.

      Operational readiness inspection

    Correct Answer
    C. Unit effectiveness inspection
    Explanation
    A unit effectiveness inspection is a multi-year process that involves the ongoing evaluation of a unit's ability to execute its mission. This inspection is conducted internally and assesses various aspects of the unit's performance, including its operational readiness and effectiveness. It helps identify areas of improvement and ensures that the unit is meeting its objectives and maintaining high standards of performance.

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  • 7. 

    With regards to the commander's four major graded areas, manpower's primary duty is to

    • A.

      Standardize work

    • B.

      Inspect the organization's deficiency

    • C.

      Assist commands in maximizing their resources

    • D.

      Develop recommendations for courses of action

    Correct Answer
    C. Assist commands in maximizing their resources
    Explanation
    Manpower's primary duty is to assist commands in maximizing their resources. This means that manpower is responsible for helping commands make the most efficient and effective use of their available resources, such as personnel, equipment, and budget. By doing so, manpower can help the organization achieve its goals and objectives more effectively. This may involve analyzing and assessing resource allocation, identifying areas for improvement, and providing recommendations on how to optimize resource utilization.

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  • 8. 

    What must commanders consider in their stewardship of scarce resources to ensure effective and efficient mission accomplishment?

    • A.

      Risk

    • B.

      Units

    • C.

      Order

    • D.

      Discipline

    Correct Answer
    A. Risk
    Explanation
    Commanders must consider risk in their stewardship of scarce resources to ensure effective and efficient mission accomplishment. By assessing and managing risk, commanders can make informed decisions about how to allocate limited resources such as personnel, equipment, and funding. They must weigh the potential benefits of pursuing a certain course of action against the potential risks and determine the level of risk that is acceptable in order to achieve the mission objectives. This involves evaluating the likelihood and consequences of various risks, implementing risk mitigation measures, and continuously monitoring and adapting to changing circumstances. By effectively managing risk, commanders can optimize the use of scarce resources and increase the chances of mission success.

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  • 9. 

    When considering continuous process improvement, you cannot tell if improvements are due to chance or manpower efforts without first

    • A.

      Leading an event

    • B.

      Standardizing work

    • C.

      Development recommendations

    • D.

      Completing black belt training

    Correct Answer
    B. Standardizing work
    Explanation
    Standardizing work is essential in continuous process improvement because it establishes a baseline for performance and ensures consistency. By standardizing work, organizations can identify variations and deviations from the established standard, allowing them to determine if improvements are due to chance or the result of intentional efforts. Standardization also enables organizations to measure the impact of changes accurately and make data-driven decisions for further improvement. Without standardizing work, it would be challenging to assess the effectiveness of any improvement efforts and distinguish between random fluctuations and meaningful changes.

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  • 10. 

    What is a disciplined, data-driven methodology that provides tools and techniques to improve business process capability?

    • A.

      Flow

    • B.

      Lean

    • C.

      5 Whys

    • D.

      Six Sigma

    Correct Answer
    D. Six Sigma
    Explanation
    Six Sigma is a disciplined, data-driven methodology that provides tools and techniques to improve business process capability. It focuses on reducing defects and variations in processes, aiming for near-perfect performance. By using statistical analysis and measurement, Six Sigma helps organizations identify and eliminate errors, improve efficiency, and enhance customer satisfaction. It follows a systematic approach, including defining, measuring, analyzing, improving, and controlling processes, to achieve significant improvements in quality and productivity.

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  • 11. 

    What methodology identifies unnecessary activities and eliminates them and, wherever possible, takes manual procedures and automates them?

    • A.

      Business process reengineering

    • B.

      Theory of constraints

    • C.

      Six Sigma

    • D.

      Lean

    Correct Answer
    A. Business process reengineering
    Explanation
    Business process reengineering is a methodology that focuses on identifying unnecessary activities within a business process and eliminating them. It also aims to automate manual procedures whenever possible. This approach involves redesigning and restructuring processes to improve efficiency and effectiveness. By eliminating unnecessary activities and automating manual procedures, organizations can streamline their operations and achieve better outcomes.

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  • 12. 

    What scientific approach to improvement hypothesizes all hypothesizes all complex system consist of integrated activities, one of which impedes the entire system?

    • A.

      Lean

    • B.

      Six Sigma

    • C.

      Theory of constraints

    • D.

      Business process reengineering

    Correct Answer
    C. Theory of constraints
    Explanation
    The Theory of Constraints is a scientific approach to improvement that hypothesizes that all complex systems consist of integrated activities, and one of these activities acts as a constraint or bottleneck that impedes the entire system. This theory suggests that by identifying and addressing these constraints, the overall system performance can be improved. Lean, Six Sigma, and Business Process Reengineering are other improvement methodologies but do not specifically focus on the concept of constraints in the same way as the Theory of Constraints does.

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  • 13. 

    What will a current state value stream show you?

    • A.

      Value added actions

    • B.

      Nonvalue added actions

    • C.

      The Flow of processes in the organization

    • D.

      Both value added and nonvalue added actions

    Correct Answer
    D. Both value added and nonvalue added actions
    Explanation
    A current state value stream will show both value added and nonvalue added actions. Value added actions are the activities that directly contribute to meeting customer requirements and are considered essential. Nonvalue added actions, on the other hand, are activities that do not add any value to the customer and can be eliminated or minimized. By analyzing the current state value stream, organizations can identify areas of waste and inefficiency, and make improvements to optimize the flow of processes and increase overall value to the customer.

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  • 14. 

    Customers are willing to pay for which activities?

    • A.

      Required

    • B.

      Value added

    • C.

      Independent

    • D.

      Nonvalue added

    Correct Answer
    B. Value added
    Explanation
    Customers are willing to pay for activities that add value to the product or service they are purchasing. Value added activities are those that enhance the quality, features, or performance of the product, and customers perceive them as beneficial. These activities differentiate the product from competitors and justify the price customers are willing to pay. On the other hand, nonvalue added activities do not contribute to the final product or service and are considered unnecessary or wasteful. Independent activities are not relevant to the context of customer willingness to pay.

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  • 15. 

    A benefit of single-piece flow is

    • A.

      Increasing quality issues

    • B.

      Increasing work in progress

    • C.

      Reducing time between operations

    • D.

      Providing products to customers slowly

    Correct Answer
    C. Reducing time between operations
    Explanation
    Single-piece flow is a lean manufacturing concept that focuses on producing one product at a time, rather than in batches. By doing so, it reduces the time between operations because there is no waiting time between each product. This allows for a smoother and more efficient production process, as products move seamlessly from one operation to the next without any delays. Ultimately, reducing the time between operations helps to improve overall productivity and minimize waste in the production system.

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  • 16. 

    In what system is the customer's order of a product the signal for production and all work is synchronized?

    • A.

      Push

    • B.

      Pull

    • C.

      Batch

    • D.

      Queueing

    Correct Answer
    B. Pull
    Explanation
    In a pull system, the customer's order of a product serves as the signal for production. This means that work is synchronized based on actual customer demand, ensuring that products are only produced when there is a confirmed order. This approach helps to minimize waste and inventory levels, as production is driven by customer needs rather than speculative forecasts.

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  • 17. 

    What term is defined as any activity that adds cost or time but does not add value?

    • A.

      Work in process

    • B.

      Perfection

    • C.

      Waste

    • D.

      Flow

    Correct Answer
    C. Waste
    Explanation
    Waste is defined as any activity that adds cost or time but does not add value. In a business context, waste refers to any process, step, or action that does not contribute to the final product or service in a meaningful way. It includes activities such as overproduction, waiting time, unnecessary transportation, excess inventory, and defects. Identifying and eliminating waste is a key principle of Lean management and continuous improvement, as it helps to streamline processes, reduce costs, and improve overall efficiency.

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  • 18. 

    Which category of waste ties up capital and frequently hides quality problems?

    • A.

      Overproduction

    • B.

      Transportation

    • C.

      Waiting

    • D.

      Defects

    Correct Answer
    A. Overproduction
    Explanation
    Overproduction ties up capital and frequently hides quality problems because when a company produces more than what is demanded by the market, it leads to excess inventory. This excess inventory requires additional storage space and ties up capital that could be used for other purposes. Moreover, overproduction can mask quality problems as they may not be immediately apparent when there is a surplus of products. This can result in defective or low-quality items being stored or shipped to customers, leading to customer dissatisfaction and potential financial losses for the company.

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  • 19. 

    Which type of waste is easily identifiable and can be cut by simply moving a printer to a more accessible location?

    • A.

      Transportation

    • B.

      Overproductions

    • C.

      Waiting

    • D.

      Motion

    Correct Answer
    D. Motion
    Explanation
    Motion waste refers to any unnecessary movement or motion of people or equipment that does not add value to the process. In this scenario, moving the printer to a more accessible location would eliminate the need for excessive movement and make it easier to access, reducing motion waste. This waste is easily identifiable because it is evident when people or equipment are constantly moving or searching for items. By addressing this waste, efficiency can be improved and time can be saved.

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  • 20. 

    What are the steps of the 5S continuous process improvement tool?

    • A.

      Sort, Straighten, Shine, Standardize, Sustain

    • B.

      Sort, Straighten, Shine, Separate, Sustain

    • C.

      Sort, Separate, Shine, Standardize, Sustain

    • D.

      Sort, Straighten, Standardize, Separate, Sustain

    Correct Answer
    A. Sort, Straighten, Shine, Standardize, Sustain
    Explanation
    The correct answer is Sort, Straighten, Shine, Standardize, Sustain. This is the correct sequence of steps in the 5S continuous process improvement tool. The first step is to sort, which involves eliminating unnecessary items and organizing the necessary ones. The second step is to straighten, which means arranging the remaining items in a neat and efficient manner. The third step is to shine, which involves cleaning and maintaining the workspace. The fourth step is to standardize, which means creating clear and consistent procedures for organizing and maintaining the workspace. The final step is to sustain, which involves regularly reviewing and improving the 5S practices to ensure long-term success.

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  • 21. 

    The real purpose of using the 5S continuous process improvement tool is to

    • A.

      Make things neat and orderly

    • B.

      Emphasize good order and discipline

    • C.

      Improve the flow process of existing resources

    • D.

      Make anything wrong or broken automatically visible

    Correct Answer
    D. Make anything wrong or broken automatically visible
    Explanation
    The 5S continuous process improvement tool aims to make anything wrong or broken automatically visible. This means that by implementing the 5S methodology, any issues or problems within a process or system will be easily identified and addressed. This helps in improving the overall efficiency and effectiveness of the operations. The emphasis is on creating a visual workplace where abnormalities or deviations from the standard can be quickly identified and resolved, leading to improved quality and productivity.

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  • 22. 

    When using the 5S continuous process improvement tool, what do you do when the fastest, safest, best quality, and repeatable steps have been identified?

    • A.

      Shine

    • B.

      Sustain

    • C.

      Straighten

    • D.

      Standardize

    Correct Answer
    D. Standardize
    Explanation
    Once the fastest, safest, best quality, and repeatable steps have been identified using the 5S continuous process improvement tool, the next step is to standardize these steps. Standardizing involves creating clear and detailed procedures or work instructions that outline how the identified steps should be performed. This ensures consistency and uniformity in the way the process is carried out, reducing the chances of errors or variations. Standardizing also allows for easier training of new employees and facilitates continuous improvement by providing a baseline for future evaluations and enhancements.

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  • 23. 

    In which step of the 5S continuous process improvement tool would you use audits to show where improvement is needed?

    • A.

      Sort

    • B.

      Sustain

    • C.

      Seperate

    • D.

      Straighten

    Correct Answer
    B. Sustain
    Explanation
    In the Sustain step of the 5S continuous process improvement tool, audits are used to show where improvement is needed. This step focuses on maintaining the improvements made in the previous steps and ensuring that the new standards and practices are being followed consistently. Audits help to identify any deviations or areas that need improvement, allowing for corrective actions to be taken. By regularly conducting audits, organizations can ensure that the improvements are sustained and continue to deliver the desired results.

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  • 24. 

    When standardizing work, who is best suited to define the work?

    • A.

      Process workers

    • B.

      Commanders

    • C.

      Flight chiefs

    • D.

      Supervisors

    Correct Answer
    A. Process workers
    Explanation
    Process workers are best suited to define the work when standardizing it because they are the ones directly involved in the process on a day-to-day basis. They have the most knowledge and experience in performing the tasks and are familiar with any challenges or issues that may arise. By involving process workers in defining the work, it ensures that the standardization process is practical, efficient, and reflects the actual work being done. Supervisors, commanders, and flight chiefs may have a broader perspective but may not have the same level of detailed understanding as the process workers.

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  • 25. 

    Which CPI lean tool is designed to provide immediate visual information that enables people to make correct decisions and manage their work and activities?

    • A.

      Visual code

    • B.

      Visual stimulus

    • C.

      Visual indicator

    • D.

      Visual management

    Correct Answer
    D. Visual management
    Explanation
    Visual management is a CPI lean tool that is designed to provide immediate visual information. It enables people to make correct decisions and manage their work and activities effectively. Visual management involves the use of visual indicators, such as charts, graphs, and displays, to communicate information in a clear and concise manner. This helps in improving communication, enhancing productivity, and promoting continuous improvement within an organization. By using visual management, individuals can easily understand the current status of their work, identify any issues or bottlenecks, and take appropriate actions to address them.

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  • 26. 

    What term is used for a visual work environment that is set up with signs, labels, and color-coded markings so someone unfamiliar with the process can, in a matter of minutes, know what is going on, understand the process, see what is being done correctly, and see what is out of place?

    • A.

      Visually controlled

    • B.

      Line of sight

    • C.

      Properly lit

    • D.

      Mistake proofed

    Correct Answer
    B. Line of sight
    Explanation
    Line of sight refers to a visual work environment that is set up with signs, labels, and color-coded markings. This allows someone unfamiliar with the process to quickly understand what is happening, comprehend the process, identify correct actions, and spot any discrepancies. The term "line of sight" implies that the necessary information and visual cues are easily visible and accessible, enabling efficient understanding and decision-making.

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  • 27. 

    What action prevents defects from occurring and when prevention is not possible, detects defects every time they occur?

    • A.

      Using examples

    • B.

      Fool proofing devices

    • C.

      Mistake proofing

    • D.

      Using quality assurance process

    Correct Answer
    C. Mistake proofing
    Explanation
    Mistake proofing is the action that prevents defects from occurring and detects defects every time they occur. It involves implementing measures or devices that make it impossible or difficult for mistakes to happen during a process. These measures can include designing products or processes in a way that makes it impossible to make errors or implementing warning systems that alert when a mistake is about to happen. Mistake proofing aims to eliminate human error and improve the overall quality and reliability of a product or process.

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  • 28. 

    Takt time decreases when customer demand

    • A.

      Remains unchanged and available time increases

    • B.

      Remains unchanged and available time decreases

    • C.

      Decreases and available time decreases

    • D.

      Increases and available time increases

    Correct Answer
    B. Remains unchanged and available time decreases
    Explanation
    Takt time is the maximum amount of time allowed to produce one unit in order to meet customer demand. It is calculated by dividing the available time by the customer demand. In this case, the customer demand remains unchanged, meaning the required production rate stays the same. However, if the available time decreases, it means there is less time available to produce the required units, resulting in a shorter takt time. Therefore, the correct answer is "remains unchanged and available time decreases".

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  • 29. 

    What is the correct way to calculate takt time?

    • A.

      Available production time divided by the rate of customer demand

    • B.

      The rate of customer demand divided by available production time

    • C.

      Available production time multiplied by the rate of customer demand

    • D.

      The rate of customer demand multiplied by available production time

    Correct Answer
    A. Available production time divided by the rate of customer demand
    Explanation
    Takt time is a measure of the maximum time allowed to produce one unit in order to meet customer demand. To calculate takt time, we need to divide the available production time by the rate of customer demand. This gives us the time required to produce one unit in order to meet customer demand. Therefore, the correct way to calculate takt time is by dividing the available production time by the rate of customer demand.

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  • 30. 

    What is created by aggregating required procedure to generate a specific output?

    • A.

      Cell

    • B.

      Waste

    • C.

      Takt time

    • D.

      Six Sigma

    Correct Answer
    A. Cell
    Explanation
    A cell is created by aggregating required procedures to generate a specific output. A cell is a manufacturing concept where all the necessary processes and equipment are grouped together in a small area to efficiently produce a specific product or service. This allows for better coordination and flow of materials and information, resulting in improved productivity and reduced waste.

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  • 31. 

    Whose purpose is to guide a group through a multitude of obstacles to achieve an objective?

    • A.

      Champion

    • B.

      Facilitator

    • C.

      Team Leader

    • D.

      Process owner

    Correct Answer
    B. Facilitator
    Explanation
    A facilitator is someone who helps guide a group through a multitude of obstacles to achieve an objective. They play a crucial role in creating a supportive and productive environment for the group by providing guidance, managing conflicts, and ensuring that everyone's voices are heard. Unlike a team leader who may have more authority and decision-making power, a facilitator focuses on enabling the group to work together effectively and reach their goals collectively.

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  • 32. 

    As a facilitator, what role would you play by monitoring and checking the group for signs of fatigue, frustration, and potential dysfunction?

    • A.

      Guide

    • B.

      Coach

    • C.

      Shepherd

    • D.

      Mind reader

    Correct Answer
    D. Mind reader
    Explanation
    By monitoring and checking the group for signs of fatigue, frustration, and potential dysfunction, a facilitator can anticipate and address any issues that may arise during the group process. This allows the facilitator to provide support, guidance, and assistance to ensure that the group remains focused, motivated, and productive. While a facilitator cannot actually read minds, they are able to observe and interpret non-verbal cues and behaviors to gauge the group's emotional state and address any concerns or challenges that may be hindering progress.

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  • 33. 

    Which member of a CPI team is assigned to manage the activities of the team?

    • A.

      Facilitator

    • B.

      Team leader

    • C.

      Process owner

    • D.

      Master Black Belt

    Correct Answer
    B. Team leader
    Explanation
    The team leader is assigned to manage the activities of the CPI team. They are responsible for coordinating and guiding the team members, ensuring that tasks are completed on time, and maintaining overall team productivity. The team leader plays a crucial role in facilitating effective communication, resolving conflicts, and keeping the team focused on achieving their goals. They are also responsible for overseeing the implementation of process improvement initiatives and ensuring that the team follows established procedures and guidelines.

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  • 34. 

    Which member of a CPI team eliminates barriers, ensures progress, and helps sustain changes?

    • A.

      Process owner

    • B.

      Team leader

    • C.

      Champion

    • D.

      Facilitator

    Correct Answer
    A. Process owner
    Explanation
    The process owner is responsible for eliminating barriers, ensuring progress, and helping sustain changes within a CPI (Continuous Process Improvement) team. They have a deep understanding of the process and are accountable for its overall performance. The process owner works closely with the team leader, champion, and facilitator to drive improvements and ensure that the changes are implemented effectively.

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  • 35. 

    Who aligns and energizes the CPI team around the vision and strategy?

    • A.

      Process owner

    • B.

      Team leader

    • C.

      Facilitator

    • D.

      Champion

    Correct Answer
    D. Champion
    Explanation
    A champion is responsible for aligning and energizing the CPI team around the vision and strategy. They act as a strong advocate for the team's goals and objectives, motivating and inspiring team members to work towards achieving them. The champion ensures that everyone understands and is committed to the vision and strategy, and they provide guidance and support to help the team succeed. They play a crucial role in driving the team forward and ensuring that the vision and strategy are effectively implemented.

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  • 36. 

    What type of brainstorming allows everyone an equal chance to participate?

    • A.

      Silent

    • B.

      Free-form

    • C.

      Structured

    • D.

      Organized

    Correct Answer
    C. Structured
    Explanation
    Structured brainstorming allows everyone an equal chance to participate because it provides a clear framework and guidelines for the brainstorming session. This ensures that everyone's ideas are heard and considered, as the structure helps to prevent dominant voices from overpowering the discussion. Structured brainstorming typically involves setting a specific goal, establishing time limits, and using techniques such as round-robin or nominal group voting to ensure equal participation from all participants.

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  • 37. 

    Nominal group technique or silent brainstorming can be used to

    • A.

      Factor differences in rank, status, and verbal dominance among group members

    • B.

      Enhance differences in rank, status, and verbal dominance among group members

    • C.

      Neutralize differences in rank, status, and verbal dominance among group members

    • D.

      Emphasize differences in rank, status, and verbal dominance among group members

    Correct Answer
    C. Neutralize differences in rank, status, and verbal dominance among group members
    Explanation
    The nominal group technique or silent brainstorming is a method used to ensure equal participation and contribution from all group members. It aims to neutralize any differences in rank, status, or verbal dominance among the members by providing an equal platform for everyone to share their ideas and opinions. This technique encourages collaboration and equalizes the influence of each member, ultimately neutralizing any potential power imbalances within the group.

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  • 38. 

    What type of facilitation allows a team member to publicly recommend or support a particular decision or course of action?

    • A.

      Advocate

    • B.

      Multi-voting

    • C.

      Drop duplicate

    • D.

      Affinity diagram

    Correct Answer
    A. Advocate
    Explanation
    Advocate facilitation allows a team member to publicly recommend or support a particular decision or course of action. This means that the team member actively promotes and defends a specific choice or action, advocating for its adoption. This type of facilitation encourages open discussion and allows team members to express their opinions and preferences in a transparent manner. It helps in building consensus and reaching a collective decision by giving individuals the opportunity to voice their support for a particular option.

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  • 39. 

    The analysis tool that allows the team to sift through large volumes of data generated by brainstorming is the

    • A.

      Pareto chart

    • B.

      5 Whys

    • C.

      Layout analysis

    • D.

      Affinity diagram

    Correct Answer
    D. Affinity diagram
    Explanation
    The affinity diagram is the correct answer because it is a tool that helps teams organize and make sense of large volumes of data generated during brainstorming sessions. It allows team members to group related ideas or data points together based on their natural relationships or similarities. This helps in identifying patterns, themes, and potential solutions. The affinity diagram promotes collaboration and can be particularly useful when dealing with complex or unstructured problems.

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  • 40. 

    The analysis tool that provides some clear distinctions of priority or relative strength of choices is the

    • A.

      Multi-vote

    • B.

      Pareto chart

    • C.

      Affinity diagram

    • D.

      Cause and effect diagram

    Correct Answer
    A. Multi-vote
    Explanation
    The correct answer is Multi-vote. Multi-vote is an analysis tool that allows participants to vote for multiple options or choices. It provides a clear distinction of priority or relative strength of choices by allowing individuals to allocate their votes accordingly. This helps in identifying the most preferred or important choices among a set of options.

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  • 41. 

    As a facilitator, when should you revisit the parking lot to decide the most appropriate course of action for each item?

    • A.

      At the end of the event

    • B.

      At the end of each meeting

    • C.

      Each time a new item is added

    • D.

      At the beginning of each meeting

    Correct Answer
    B. At the end of each meeting
    Explanation
    The most appropriate time for a facilitator to revisit the parking lot and decide the appropriate course of action for each item is at the end of each meeting. This allows the facilitator to review all the items that have been added to the parking lot during the meeting and determine what actions need to be taken for each item. By doing this at the end of each meeting, the facilitator can ensure that all items are addressed and that progress is being made on each one.

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  • 42. 

    The A3 reporting technique is used to communicate

    • A.

      Root causes

    • B.

      A single problem

    • C.

      Multiple solutions

    • D.

      The whole need for change

    Correct Answer
    D. The whole need for change
    Explanation
    The A3 reporting technique is a structured problem-solving approach that helps communicate the entire need for change. It allows individuals to present a concise overview of a problem, including its root causes and their impact on the organization. By using the A3 reporting technique, all relevant information regarding the need for change can be efficiently conveyed to stakeholders. This technique is not limited to communicating a single problem or multiple solutions but rather focuses on providing a comprehensive understanding of the entire need for change.

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  • 43. 

    When constructing the A3 report, we tell the whole story in generally 5 minutes, This requires the team to limit information and

    • A.

      Focus on top five issues

    • B.

      Include legible color graphics

    • C.

      Aim speech at the general public

    • D.

      Ensure an in-depth coverage of question

    Correct Answer
    A. Focus on top five issues
    Explanation
    When constructing the A3 report, it is important to focus on the top five issues. This means that the team should prioritize the most critical problems or areas that need improvement. By limiting the information to these key issues, the report can effectively convey the main points in a concise manner. This approach helps ensure that the report can be understood and communicated within a 5-minute timeframe.

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  • 44. 

    Who is responsible for planning the work and satisfying the requirements the requirements of the task and the team?

    • A.

      Champion

    • B.

      Facilitator

    • C.

      Process owner

    • D.

      Project manager

    Correct Answer
    D. Project manager
    Explanation
    The project manager is responsible for planning the work and ensuring that the requirements of the task and the team are met. They oversee the entire project, coordinate with team members, allocate resources, and ensure that the project is completed successfully. The project manager plays a crucial role in ensuring that the project is delivered on time, within budget, and meets the desired objectives. They are responsible for managing risks, resolving issues, and keeping stakeholders informed throughout the project lifecycle.

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  • 45. 

    As a project manager, your main purpose is to

    • A.

      Steer the group to plan a solution

    • B.

      Lead the group to come to a consensus

    • C.

      Lead the group to materialize the solution

    • D.

      Guide the group to produce a course of action

    Correct Answer
    C. Lead the group to materialize the solution
    Explanation
    As a project manager, your main purpose is to lead the group to materialize the solution. This means that your role is to guide and direct the team in implementing the planned solution and turning it into a tangible outcome. While planning and consensus-building are important aspects of project management, the ultimate goal is to bring the solution to life by effectively coordinating and managing the team's efforts.

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  • 46. 

    What gives authority to assemble a team and to conduct a continuous process improvement event?

    • A.

      Charter

    • B.

      Statement of conditions

    • C.

      Memorandum of agreement

    • D.

      Memorandum of understanding

    Correct Answer
    A. Charter
    Explanation
    A charter is a document that outlines the purpose, goals, and responsibilities of a team or project. It grants the authority to assemble a team and conduct a continuous process improvement event by providing a clear framework and guidelines for the team's actions. It ensures that everyone involved understands their roles and responsibilities, and helps to establish the team's authority and legitimacy. Therefore, a charter is the correct answer as it provides the necessary authority for team assembly and process improvement.

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  • 47. 

    When developing a suppliers, inputs, outputs, and customers diagram, as recommended, you identify the start and stop points of the process in step?

    • A.

      1

    • B.

      2

    • C.

      3

    • D.

      4

    Correct Answer
    B. 2
    Explanation
    In step 2 of developing a suppliers, inputs, outputs, and customers diagram, you identify the start and stop points of the process. This step is crucial as it helps in understanding the boundaries of the process and determining where it begins and ends. By identifying the start and stop points, you can accurately map out the flow of inputs, outputs, suppliers, and customers within the process, ensuring a comprehensive understanding of the entire system.

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  • 48. 

    What is the purpose of constructing a control chart in the practical problem-solving method?

    • A.

      Explore all the potential causes

    • B.

      Observe how a process is behaving

    • C.

      Organize large amounts of data into groupings

    • D.

      Show a picture of the sequence of all operations of a work procedure

    Correct Answer
    B. Observe how a process is behaving
    Explanation
    A control chart is used to observe how a process is behaving. It helps in monitoring the process over time and identifying any variations or abnormalities in the data. By plotting data points on the control chart, one can analyze the behavior of the process and determine if it is within the acceptable limits or if there are any trends or patterns that need to be addressed. This helps in understanding the performance of the process and making informed decisions for improvement.

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  • 49. 

    What type of variation cause is important to notice as soon as it occurs when viewed on a control chart analysis tool?

    • A.

      Special

    • B.

      Limited

    • C.

      Variable

    • D.

      Common

    Correct Answer
    A. Special
    Explanation
    Special cause variation is important to notice as soon as it occurs when viewed on a control chart analysis tool. This type of variation is caused by factors that are not part of the normal process, such as equipment malfunctions, operator errors, or changes in raw materials. Identifying and addressing special cause variation is crucial in order to prevent defects and maintain process stability.

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  • 50. 

    What type of variation cause is assigned if the data pattern remains steady around the average when viewed on a control analysis tool?

    • A.

      Special

    • B.

      Limited

    • C.

      Variable

    • D.

      Common

    Correct Answer
    D. Common
    Explanation
    When the data pattern remains steady around the average on a control analysis tool, it indicates that the cause of variation is common. Common cause variation refers to the inherent variability that is present in a process and is expected to occur randomly. It is a natural part of the process and cannot be easily eliminated or controlled. In contrast, special cause variation is caused by specific factors that are not part of the normal process and can be identified and addressed. Therefore, in this scenario, the correct answer is "Common" cause.

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Quiz Review Timeline +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Nov 16, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Jan 06, 2020
    Quiz Created by
    Ryan
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