NCOA Dl - Test 1 - Course Foundation

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  • 1/81 Questions

    Chapter 1 Course Introduction - TSgt Browning just passed her final NCO DLC summative evaluation. She decides to review her test results and thinks about how she is going to use this to improve herself. She also thinks about how she can use the information she learned in her work center. TSgt Browning’s actions BEST illustrates ___________________.

    • Lifelong learning
    • Testing
    • Taking notes
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About This Quiz

This quiz for NCOA DL Test 1 - Course Foundation evaluates understanding of course introductions, institutional competencies, lifelong learning, time management, and structured thinking processes in a military training context.

NCOA Dl - Test 1 - Course Foundation - Quiz

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  • 2. 

    Chapter 1 Course Introduction - On graduation day, during a discussion with a fellow instructor concerning student performance, TSgt Bright says, “TSgt Shelby worked hard, completed all assignments, always participated in class, and did a great job with her speaking assignments. She took good notes, which she generously shared the flight and she organized several study sessions which probably helped her and her peers score well on the final exam.” The other instructor says, “It sounds like you may have more than one distinguished graduate on your hands.” TSgt Shelby’s use/misuse of ____________ will MOST likely ___________ her effectiveness.

    • Keys to successful learning; enhance

    • Keys to successful learning; degrade

    • Time management; enhance

    • Time management; degrade

    Correct Answer
    A. Keys to successful learning; enhance
    Explanation
    TSgt Shelby is using the keys to succesful learning, which according to the Course Introduction chapter are reading (completed all assignments), taking notes (took good notes), studying (study sessions), testing , and lifelong learning. TSgt Shelby’s actions
    will most likely enhance her effectiveness.

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  • 3. 

    Chapter 5 Full Range Leadership - TSgt Pratt, the NCOIC of the Fuels Flight, is a very well respected leader. He often talks with his subordinates about understanding your place and the power and the limits of your position… ensuring you don’t abuse the rights vested in you by superiors. This scenario BEST identifies the ______________ part of the Right to Lead Model.

    • Obligations

    • Authority

    • Personality

    Correct Answer
    A. Authority
    Explanation
    The authority part of the Right to Lead Model is about the authority that flows from the constitution, the congress, and powers vested in you by the President, as Commander-in-Chief. These powers allow you to accomplish specific missions, and to maintain good order and discipline. Constitutional and legislative authorities, such as Title 10 of the US Code, codify in greater detail what you are allowed to do, as well as, what you are prohibited or restricted from doing and authority, based on rank, position, (understanding your place and power) and duty is ever present, the trick is to understand the limits of your authority and to never abuse the authorities (rights) vested in you by our nation and your superiors.

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  • 4. 

    Chapter 7 Team Building - An assemblage of persons (or objects) located or gathered together. The above statement BEST identifies a ________.

    • Team

    • Group

    Correct Answer
    A. Group
    Explanation
    The given statement defines an assemblage of persons or objects gathered together, which aligns with the concept of a group. A group typically refers to a collection of individuals or things that are united by a common purpose or interest.

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  • 5. 

    Chapter 7 Team Building - Individuals must be positioned with efforts synchronized to function in a way that produces a mutually-desired result. The above statement BEST identifies a ________.

    • Group

    • Team

    Correct Answer
    A. Team
    Explanation
    The statement suggests that individuals need to work together in a coordinated manner to achieve a common goal. This implies that they need to collaborate, support each other, and leverage their skills and efforts to achieve a mutually-desired result. This aligns with the concept of a team, where individuals come together, complement each other's strengths, and work towards a shared objective. A team is more than just a group of individuals; it implies a higher level of coordination, collaboration, and synergy among its members.

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  • 6. 

    Chapter 1 Course Introduction - TSgt Irwin is a member of Security Forces and is married with two children. She just received her course materials. While reviewing the material, she begins to wonder how she will get it done with her work schedule and getting everything done at home. She spoke with her husband about helping out around the house and with the kids while she was doing her course work. This allowed her to complete the course within the allotted time. TSgt Irwin’s actions BEST illustrates __________ and its impact on her effectiveness.

    • Self-discipline

    • Procrastination

    • Dealing with distractions

    Correct Answer
    A. Dealing with distractions
    Explanation
    According to the Course Introduction chapter, dealing with distractions is in the same realm as self-discipline. It is the ability to deal with distractions. Most of the work is probably going to be completed on your home computer, which is a wonderful convenience. However, home can also be a source of distraction (getting everything done at home). Whether it’s children, a spouse, household projects and chores, or the television, make sure that when working on a task, you’re focused on that and nothing else (She spoke with her husband about helping out around the house and with the kids while she was doing her course work). Since TSgt Irwin dealt with the distractions, she was able to complete her coursework on time.

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  • 7. 

    Chapter 2 Airmanship - SSgt Gagnon is a supply management supervisor who wants to be the best she can be as an Airman and a professional. She values training and enhancement opportunities and makes an effort to acquire higher education. She also wants to ensure the growth of her Airmen, so she makes time to sit down with each one of them to provide clear guidance and expectations. She does not hesitate to correct substandard behaviors or recognize Airmen who exceed the standards. The result of Gagnon’s actions has played an instrumental part in her work center receiving top Group level awards. This scenario BEST illustrates___________ and its impact of mission effectiveness.

    • Service before Self

    • Progressive Professionalism (P2)

    • Warrior Ethos

    Correct Answer
    A. Progressive Professionalism (P2)
    Explanation
    According to the Airmanship chapter, Progressive Professionalism (P2) is the concept of improving oneself on the professional continuum through education, training, ethical behavior, and being morally balanced. The foundation of P2 is the DDR, a methodology of providing Airmen with direction, discipline and recognition as required. Tate is promoting that by taking the effort necessary to improve herself on the professional continuum and providing direction, discipline and recognition for her Airmen as required. This will have a positive impact on mission effectiveness.

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  • 8. 

    Chapter 1 Course Introduction - Course Introduction – While speaking with a fellow instructor concerning student performance, TSgt Ford says, “TSgt Lacey worked hard during the class, she didn’t let anything interfere with homework, participated in class, and did a great job with her speaking assignments. She took good notes, shared with the flight and organized study sessions. Her leadership probably helped her and her peers score well on the final exam. She will most likely use the information she learned once she returns to her home station.” TSgt Lacey’s effective/ineffective use of ____________ will MOST LIKELY ___________ her effectiveness.

    • Time management; enhance

    • Time management; degrade

    • Keys to successful learning; enhance

    • Keys to successful learning; degrade

    Correct Answer
    A. Keys to successful learning; enhance
    Explanation
    TSgt Lacey is effectively using the keys to successful learning, which according to the Course Introduction chapter are reading (she didn’t let anything interfere with homework), taking notes (took good notes), studying (study sessions), testing (scored well on the exam), and lifelong learning (use the information once she returns to home station). TSgt Shelby’s actions will most likely enhance her effectiveness

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  • 9. 

    Chapter 3 Critical Thinking - TSgt Willis has been in personnel for 10 years now. He knows his job well. Some of his subordinates are suggesting innovative ways of changing his processes. He believes he has the right processes in place; however he is willing to listen and explore their inputs. TSgt Willis BEST illustrates the _______________ characteristic of a critical thinker.

    • Open mindedness

    • Intellectual humility

    • Free thinking

    Correct Answer
    A. Open mindedness
    Explanation
    Open mindedness is a willingness to investigate viewpoints different from your own. Being open-minded means you’re ‘open’ to actively listening and thinking about an idea, solution, or criticism (he is willing to listen and explore their inputs) that, on the surface, you might not normally subscribe to (TSgt Willis has been in personnel for 10 years now. He knows his job well.)...even if you believe your viewpoint is the right one (he believes he has the right processes in place).

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  • 10. 

    Chapter 4 - Critical Adaption-Innovation Theory - TSgt Silvers is in charge of a team responsible for reducing pharmacy wait times. During a weekly meeting with the team she says, “We have to bring in the reins a little; all of your suggestions have been turned down by leadership.” TSgt Swarray chimes in, “But our established procedures are what got us in this predicament, we must start fresh.” TSgt Knight states, “I know my solution was a bit of a stretch, but the AFI is only an instruction and we don’t have to follow it.” TSgt Lopez replies, “I like Knight’s suggestion, we must break the mold to speed-up the process.” TSgt Silvers’ team is composed of primarily _____ and will likely decrease mission effectiveness.

    • Adaptors

    • Innovators

    • Bridgers

    Correct Answer
    A. Innovators
    Explanation
    According to the Adaption Innovation Theory chapter, Innovators prefer to solve problems in a manner that is less concerned with structure and details. Creativity is exercised “outside the box.” Someone that prefers this style usually breaks or goes against the current organizational paradigm when coming up with ideas.

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  • 11. 

    Chapter 4 Critical Adaption-Innovation Theory - TSgt Gomez and TSgt Foye work on the same team developing CDC’s for their career field. They often have disputes about how to move forward on projects. TSgt Foye tends to prefer keeping things close to the same and revising where needed. TSgt Gomez almost always wants to come up with a new way to create the entire lesson. In order to get the lessons completed MSgt Rainey often steps in and assists the two TSgt’s in coming to an agreement on the best way ahead. MSgt Rainey’s actions BEST illustrates ________________.

    • Bridging

    • Coping Behavior

    • Cognitive Gap

    Correct Answer
    A. Bridging
    Explanation
    According to the Adaption Innovation Theory chapter, a Bridger is a person willing to help other’s understand the cognitive approach between those being bridged through interpersonal skill, active listening, and effective questioning techniques. Bridgers accomplish this through the roles of counselor, mediator, and negotiator.

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  • 12. 

    Chapter 7 Team Building - During a Red Flag exercise, TSgt Duckworth overhears SSgt Lee tell others, “We have no clear guidance for this exercise, we keep going back and forth, I can’t trust leadership anymore.” Duckworth starts to reflect and realizes that he has failed to let the team know how important they are and that he is there to help them succeed.” The next day Duckworth has roll call and tells the team that he has not provided clear guidance to them. He starts the day with rollcall at 0700 and provides vital and clear guidance because he does understand that this exercise has been very dynamic with constant changes. TSgt Duckworth’s actions BEST illustrates _____ and its impact on mission effectiveness.

    • Lack of commitment

    • Communication

    • Coaching

    Correct Answer
    A. Communication
    Explanation
    According to the Five C’s of a team, in order for people to feel like part of the team, they need feedback early and often. Make sure everyone knows what’s going on by including such vital information in staff meetings, roll calls, and other daily/weekly get-togethers. During these short meetings, make sure everyone has an opportunity to speak by “going around the room” or asking if there are any questions or concerns. This is a simple way to let your team know everyone has the opportunity to offer their perspective and which supports cooperation. In the scenario, TSgt Duckworth was able to identify the lack of communication. (The next day Duckworth has roll call and tells the team that he has not provided clear guidance to them. He starts off the day with roll call at 0700 and provides vital and clear guidance because he does understand that this exercise has been very dynamic with constant changes).

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  • 13. 

    Chapter 6 Comprehensive Fitness - TSgt Swarray explains to his team, “We’ve all been under a lot of stress. Since we have some time before our next deployment, we should consider getting involved in activities that help us unwind during these difficult times.” TSgt Swarray’s comments BEST identify the _______________________ tenet of physical fitness.

    • Endurance

    • Recovery

    • Strength

    Correct Answer
    A. Recovery
    Explanation
    The recovery tenet of physical fitness includes the practices you engage in that help to restore energy to your body and counterbalance stress that could result in adverse moods and/or deteriorating performance. The recovery tenet is evident when TSgt Swarray says, “We should consider getting involved in activities that help us wind down during these difficult times.”

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  • 14. 

    Chapter 7 Team Building - TSgt Hopkins has been put in charge of leading a Rapid Improvement Event and has to select a team. TSgt Moran notices that TSgt Hopkins seems very nervous and is struggling on selecting the right team members to fulfill every role. Moran approaches him and says, “TSgt Hopkins if you don’t mind, may I help you select a team that will be most effective.” Hopkins agrees and Moran starts to put the team together. Moran starts to select SSgt Gomez, who is innovative; SrA Herzig, who likes to move a task along; TSgt Ceniceros, who likes to poke holes in ideas; and SSgt Jewett, who eagerly awaits to put ideas into practice. TSgt Moran’s _____ will MOST likely _____ mission effectiveness.

    • Effective use of the PEP cycle; increase

    • Ineffective use of the PEP cycle; decrease

    • Effective use of team roles; increase

    • Ineffective use of team roles; decrease

    Correct Answer
    A. Effective use of team roles; increase
    Explanation
    TSgt Moran effectively used team roles which according to team roles section, there are four roles that are typically found on teams and those roles, creators look for activities that are unstructured or abstract, and they thrive on innovation and unique solutions (SSgt Gomez, who is innovative), Advancers communicate new ideas and carry them forward (SrA Herzig, who likes to move a task along), Refiners challenge all concepts (TSgt Ceniceros, who likes to poke holes in ideas) and Executors focus on ensuring the implementation process proceeds in an orderly manner (SSgt Jewett, who eagerly awaits to put ideas into practice). TSgt Moran’s use of the team roles, will most likely increase mission effectiveness.

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  • 15. 

    Chapter 7 Team Building - TSgt Hernandez is in the dining hall talking to one of his buddies, TSgt White who works in another section. He asks White, “How does your supervisor provide opportunities for your growth?” White tells him, “My supervisor is always training me and encouraging me to join the 5/6 because he does a lot of good things in the Top III. He praises me when I do well and also counsels me to get on the right track. He is always there for me.” TSgt White’s comments BEST illustrate _______ and its impact on team effectiveness.

    • Communication

    • Cooperation

    • Coaching

    Correct Answer
    A. Coaching
    Explanation
    According to the Team Building chapter, TSgt White’s supervisor demonstrated the traits of coaching by teaching TSgt White and demonstrating to him, “You’re important and I’m here to help you succeed.” (My supervisor is always training me and encouraging me to join the 5/6 because he does a lot of good things in the Top III. He praises me when I do well and also counsels me to get on the right track).

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  • 16. 

    Chapter 3 - Critical Thinking - During a conversation with his subordinate about intellectual standards that are known across the board, TSgt Cactus says, “Think about a dispute or a point that hasn’t been voiced yet. A problem might meet all the preceding criterions, but is only offered from one viewpoint.” TSgt Cactus’ comments BEST identify the universal intellectual standard of _________________.

    • Breadth

    • Precision

    • Relevance

    Correct Answer
    A. Breadth
    Explanation
    According to the Critical Thinking chapter, “When using the standard of Breadth, you should consider (think) if there’s an argument (dispute)/position (point) that hasn’t been heard (voiced) yet. A problem might meet all the previous (preceding) standards (criterions), but is only presented (offered) from one perspective (viewpoint).”

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  • 17. 

    Chapter 4 Critical Adaption-Innovation Theory – TSgt Jasper has worked with many teams over the years. Currently, he is assembling a group of individuals tasked to implement a new tracking system in the work center. This project is a high priority and he needs to implement a strategy with lasting results. In hopes of being successful, he assembles a team with strongly adaptive to strongly innovative style preferences. TSgt Jasper’s understanding/misunderstanding of ________will MOST LIKELY _____ mission effectiveness.

    • A-I Theory continuum; enhance

    • A-I Theory continuum; hinder

    • Coping behavior; enhance

    • Coping behavior; hinder

    Correct Answer
    A. A-I Theory continuum; enhance
    Explanation
    According to the Adaption Innovation Theory chapter, the A-I Continuum is depicted in conjunction with the bell curve and it displays the distribution of style preferences from strong adaptor to strong innovator. Although large gaps between styles means greater chances of conflict (i.e. Problem B), it also offers greater potential/ability to solve problems (Problem A) because of cognitive diversity.

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  • 18. 

    Chapter 6 Comprehensive Fitness - While working on a team project, SSgt Gamboa asks, “It’s amazing to me that our folks are able to overcome all of the stress associated with these deployments…I’d go crazy if I had to deploy that much.” TSgt Lopez replies, “You’d be surprised what you can handle. When you embrace the Core Values as intended, they can help you deal with the tension that might seem to be unbearable.” TSgt Lopez’s comments BEST illustrate his understanding of _____________________ fitness and its impact on mission effectiveness.

    • Physical

    • Social

    • Spiritual

    Correct Answer
    A. Spiritual
    Explanation
    Organizational and personal core values are a part of spiritual fitness. They are useful when dealing with stressors (tension) that might appear to be insurmountable (unbearable). This is evident in Lopez’s comments, “When you embrace our core values as intended, they can help you deal with the tension that might seem to be unbearable.”

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  • 19. 

    Chapter 1 Course Introduction - This document contains a great deal of expectations and serves as a foundational document for all EPME curricula.  The statement above BEST identifies _________.

    • Air Force Core Values

    • The Enlisted Force Structure

    • Institutional Competencies Development and Management

    Correct Answer
    A. Institutional Competencies Development and Management
    Explanation
    According to the Air Force Requirements section, one document, AFMAN 36-2647, Institutional Competencies Development and Management, contains a great deal of expectations in relation to the Institutional Competencies and serves as a foundational document for all EPME curricula.

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  • 20. 

    Chapter 2 Airmanship - TSgt Keffer, is discussing Airmanship with his flight after they arrived for advanced echelon (ADVON) duty. He says, “This is your capacity to overcome and develop during hard-times and mental strain. There is constant uncertainty about what outcomes will occur. To combat this, lean on each other, the Chaplain, and other base services like the Morale, Welfare, and Recreation center.” TSgt Johnson says, “To piggyback, this deployment is going to be hard due to the unfavorable conditions. At times, you’ll be inconvenienced, which could lead to resentment. Trust each other and we’ll get through it together.” TSgt Keffer’s comments BEST identify _____ .

    • Courage

    • Resiliency

    • Hardiness of Spirit

    Correct Answer
    A. Resiliency
    Explanation
    According to the Airmanship chapter, Air Force resiliency is an Airman’s ability to withstand, recover, and/or grow in the face of stressors and changing demands by orchestrating the use of base resources, support activities, peers and leadership. In the scenario, TSgt Keffer’s comments identify resiliency.

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  • 21. 

    Chapter 2 Airmanship - During an NCOIC meeting, TSgt Izar discusses an idea to reduce the level of armor on the section’s HUMVEE’s. TSgt Nelson cuts Izar off and says, “That’s a horrible suggestion, I was shot at twice last week! I know this is your first deployment…” TSgt Richardson interjects, “Nelson, don’t discount Izar’s idea before hearing her out. We’re a team and are owed the courtesy of being not only heard, but listened to. Her idea would increase the fuel efficiency and not put strain on the engine, which will reduce breakdowns.” TSgt Izar states, “Yesterday, I learned about a new type of armor that is lighter and cost efficient, but is stronger than what we have now.” Because TSgt Richardson ________ she will MOST LIKELY _____ NCO effectiveness.

    • Understands respect in the POA; increase

    • Misunderstands respect in the POA; decreases

    • Understands Excellence in All We Do; increase

    • Misunderstands Excellence in All We Do; decrease

    Correct Answer
    A. Understands respect in the POA; increase
    Explanation
    According to the Airmanship chapter, respect in the POA goes beyond professional courtesy. It means accepting others for who they are, embracing a heightened personal sense of humility and fostering an environment of inclusiveness in which every Airman is able and eager to offer their skills, abilities and ideas. It means treating the equipment and resources in your possession with care, understanding and embracing the power of diversity and holding those who mistreat others accountable. More than anything, you must respect the humbling mission placed in your hands by the American people, and the impact our weapons and our actions can have around the globe. In the scenario, TSgt Richardson discusses respect in the POA when she says, “Nelson, don’t discount Izar’s idea before hearing her out. We’re a team and are owed the courtesy of being not only heard, but listened to. Her idea would increase the fuel efficiency and not put strain on the engine, which will reduce breakdowns.” Richardson is holding Nelson accountable for not fully listening to Izar’s idea. She describes Izar’s perspective as worthy and beneficial to the team and the overall mission.

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  • 22. 

    Chapter 2 Airmanship - TSgt Oddo is the NCOIC of night shift in the maintenance section. He was chosen because of his extensive knowledge and experience, as well as his ability to influence others. He continually emphasizes the importance of upholding standards and ensuring the job gets done right. He is well liked by all the Airmen, and they all look up to him. One evening, SrA Abella approached him and informed him that he couldn’t finish a job because the only torque wrench they have is overdue for calibration. Oddo thought about it for a little while and instructed Abella to use it anyway. He justified it by saying that it’s just one day overdue, what could possibly be off in one day. The actions of TSgt Oddo ________________ and will MOST LIKELY result in _______________________.

    • Summarizes Direction, Discipline, and Recognition; decreased mission effectiveness

    • Supports Resiliency; increasing his subordinate's effectiveness

    • Violates the AF Core Values; decreased mission effectiveness

    • Infringes Moral Courage; decreased NCO effectiveness

    Correct Answer
    A. Violates the AF Core Values; decreased mission effectiveness
    Explanation
    According to the Airmanship chapter, Air Force Core Values are said to be our inner voice; the voice of self-control and the basis for the trust imperative in today’s military. These institutional values and principles of conduct provide the moral framework within which military activities take place. By instructing the use of the overdue torque wrench, Oddo is violating the AF Core Values and negatively impacting mission effectiveness.

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  • 23. 

    Chapter 3 Critical thinking - While mentoring a new employee, TSgt Baker says, “We have a lot of people in our section so we must keep our own prejudices at bay when looking at all of the concerns that come up. I’ve often had to look at circumstances with exact precision that even resulted in me giving some of our assets back to the wing. I didn’t really want to do that, but it was the right thing to do.” TSgt Baker’s comments BEST illustrate the use of the ____________standard.

    • Relevance

    • Clarity

    • Fairness

    Correct Answer
    A. Fairness
    Explanation
    Fairness implies the treating of all relevant viewpoints alike without reference to your own feelings or interests. Because you may tend to be biased (prejudiced) in favor of your own viewpoint, it’s important to keep the standard of fairness at the forefront of your thinking, especially when the situation (concerns) may call on you to see things you may not want to see…like problems you weren’t aware of or issues (circumstances) that might make you look bad, or give something up you may want to hold onto…like manning or other resources (assets).

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  • 24. 

    Chapter 4 Critical Adaption-Innovation Theory - TSgt Charlie is discussing A-I Theory with her subordinate when she says, “This is the distance between your preferred style and the behavior actually needed in a particular situation. It can also be the distance in a social interaction, between your preferred styles and that of two people, a person and a group, or two groups. TSgt Charlie’s comments define _______.

    • Cognitive Gap

    • Coping Behavior

    • Bridgers

    Correct Answer
    A. Cognitive Gap
    Explanation
    According to the Adaption Innovation Theory chapter, Cognitive Gap is the distance between one’s preferred style and the behavior actually needed in a particular situation. It is also described as the distance in a social interaction, between the preferred styles of two people, a person and a group or between two groups.

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  • 25. 

    Chapter 5 Full Ranger Leadership - TSgt Jackson is a role model for helping others. His philosophy is that the world can be an antagonistic, volatile, and intolerant place and followers look for leaders who can make sense of such blustery environments and emergency conditions. He feels he was drawn to this leadership role by virtue of his temperament of dealing with people. This scenario BEST identifies the ______________ theory of leadership.

    • Psychodynamic

    • Authentic

    • Style

    Correct Answer
    A. Psychodynamic
    Explanation
    The psychodynamic theory of leadership assumes the world can be a hostile (antagonistic), unpredictable (volatile), and unforgiving (intolerant) setting (environment), and followers look for leaders who can make sense of such turbulent (blustery) environments (conditions) and crisis (emergency) situations (conditions). This explanation supports the notion leaders and followers are drawn to their roles by virtue of personality (temperament) type.

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  • 26. 

    Chapter 1 Course Introduction - While preparing for his first NCO DLC summative evaluation TSgt Henderson set up his goals in order of importance. When it was time to study, he didn’t put it off to a later time or day. Throughout his preparation he maintained his drive to pass the evaluation. After testing, he was informed that he passed with a 90%. The scenario above BEST illustrates _________________ and their impact on NCO effectiveness.

    • Benefits of time management

    • Self-discipline

    • Studying

    Correct Answer
    A. Benefits of time management
    Explanation
    According to the Time Management section, the benefits of time management helps to maintain motivation (maintained his drive) while avoiding procrastination (he didn’t put it off to a later time or day). The secret to successful time management is acknowledging, setting up, and prioritizing goals (set up his goals in order of importance) that work. Through the use of time management TSgt Henderson received a 90% on the evaluation.

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  • 27. 

    Chapter 1 Course Introduction - While preparing to promotion test, TSgt Miller puts the material into his own words. He thinks about the best way for him to understand and retain the information. The scenario above BEST identifies _________________.

    • Interpretation

    • Translation

    • Knowledge

    Correct Answer
    A. Translation
    Explanation
    According to the Levels of Learning Section, translation is focused on restating or paraphrasing the concept, principle, generalization, or theory into your own words (puts the material into his own words). This means you must be able to think past the exact way you see the material in the reading and start to formulate it into the best way for you to understand it and store it into your memory (thinks about the best way for him to understand and retain the information).

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  • 28. 

    Chapter 5 Full Range Leadership - TSgt Bodine is finishing his tour as a PME instructor at the NCO Academy. He says, “A person’s leadership effectiveness is influenced by their brainpower, self-assurance, willpower, reliability, and friendliness. Although a lot of people may disagree with me, I can always tie a leader’s effectiveness back to these attributes.” This scenario BEST identifies the ______________ theory of leadership.

    • Skills

    • Style

    • Trait-based

    Correct Answer
    A. Trait-based
    Explanation
    According to the Full Range Leadership chapter, the trait-based theory of leadership looks at a person’s leadership effectiveness being influenced by their intelligence (brainpower), self-confidence (self-assurance), determination (willpower), integrity (reliability), and sociability (friendliness).

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  • 29. 

    Chapter 7 Team Building - TSgt Roy brings her team together and states “We need to come up with a statement that describes new concepts and technologies and gives the organization a way to explore through testing and wargaming techniques.” TSgt Roy’s comment to the team BEST identifies a ___________ statement.

    • Mission

    • Vision

    Correct Answer
    A. Vision
    Explanation
    This is a "Vision Statement" because it referes to non-specific, more distant goals. "Mission Statements" are specific and typically refer to goals occuring in the immediate future.

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  • 30. 

    Chapter 3 Critical Thinking - TSgt Jones says, “Well, we received 100 complaints in the last 30 days. Our focus is on wait times. Out of the 100, 70 of the complaints are focused on long wait times, averaging 45 minutes to an hour and a half. Ten complaints are about the courtesy of our civilian technicians. The other 20 are about the cleanliness of our area. According to our metrics, the wait time goal is 30 minutes or less.” TSgt Jones’ comments BEST identify the lack of use of the ____________standard.

    • Relevance

    • Clarity

    • Fairness

    Correct Answer
    A. Relevance
    Explanation
    Relevance means to ‘weed out’ the information that doesn’t have anything to do with it. Since TSgt Jones is looking a wait times (Our focus is on wait times) and (According to our metrics, the wait time goal is 30 minutes or less), only the 70 complaints
    on wait times (Out of the 100, 70 of the complaints are focused on long wait times, averaging 45 minutes to an hour and a half) should be considered. The complaints on courtesy (Ten complaints are about the courtesy of our civilian technicians) and cleanliness (The other 20 are about the cleanliness of our area) are not relevant to wait times and should be weeded-out.

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  • 31. 

    Chapter 7 Team Building - During a team building training session, TSgt Cole played a game with his teammates called “name that team role”. TSgt Cole began by mentioning, “This person is great at bringing up new ideas, they are able to see outside the box and are aggressive with new ideas. What type of team role does this person personify?” TSgt Cole’s comments BEST identify a/an_____.

    • Creator

    • Advancer

    • Flexer

    Correct Answer
    A. Creator
    Explanation
    According to the Team Building chapter, TSgt Cole is identifying a creator who’s traits are spontaneous (great at bring up new ideas), exciting, enthusiastic, and great at brainstorming ideas (able to see outside the box); offer bold, untried approaches and ideas (aggressive with new ideas); and able to see the “big picture”

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  • 32. 

    Chapter 1 Course Introduction - Once you know what the concept is, you have to figure out whether the behavior was right or wrong. The statement above BEST identifies the ________ step of the EPME Structured Thinking Process.

    • Differentiate

    • Determine

    • Identify

    Correct Answer
    A. Differentiate
    Explanation
    According to the Introduction to the IDDP Structured Thinking Process, differentiating allows you to demonstrate your ability to distinguish whether actions, decisions, or behaviors described in the scenario are appropriate or inappropriate, or effective or ineffective according to the chapter concepts and principles. There’s no degree of appropriate or inappropriate; something is either right or wrong whether the behaviors were right or wrong).

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  • 33. 

    Chapter 2 Airmanship - TSgt Ohler is SSgt Robertson’s mentor. SSgt Robertson says, “A1C Rivera isn’t a very hard worker. When I have a task, I complete it immediately. He takes his time and gets the work done no earlier than the deadline.” TSgt Ohler replies, “What is the quality of his work?” Robertson says, “It’s great, I never have to go back to him for corrections.” TSgt Ohler replies, “Rivera may not work to your expectations, but he is more than capable of completing whatever you ask of him. Sit down with him and get to know him better, ask about his ideas and concerns. Include him in the process of the tasks you give him.” This scenario BEST illustrates TSgt Ohler’s understanding of ___________ and its impact on the subordinate.

    • Respect

    • Hardiness of Spirit

    • Excellence in All We Do

    Correct Answer
    A. Respect
    Explanation
    According to the Airmanship chapter, Respect in the POA goes beyond professional courtesy. It means accepting others for who they are, embracing a heightened personal sense of humility and fostering an environment of inclusiveness in which every Airman is able and eager to offer their skills, abilities and ideas. It means treating the equipment and resources in your possession with care, understanding and embracing the power of diversity and holding those who mistreat others accountable. Ohler explains to Robertson that he needs to see the issue from a different perspective by getting to know Rivera better and to include him in the task process.

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  • 34. 

    Chapter 6 Comprehensive Fitness - Over the past month the team has been upset with some of the decisions made by SSgt Disbrow. TSgt King explains to his team, “Disbrow was put in the project lead position because she has the ability think deeply prior to making an impulsive decision…that’s exactly what we need because we don’t know what to expect. You all saw during our last deployment she related to the local community, which led to building trust with the local nationals and established lines of communication.” Because TSgt King understands/misunderstands _____ fitness, his actions will MOST LIKELY _____ NCO effectiveness.

    • Social; increase

    • Social; decrease

    • Mental; increase

    • Mental; decrease

    Correct Answer
    A. Social; increase
    Explanation
    According to the CF chapter, social fitness is the domain of fitness that deals with your ability to engage in healthy social networks that promote overall well-being and optimal performance. It captures your ability to build and maintain social networks in order to deal with distress caused by stressors and demands. TSgt King comments, (you all saw during our last deployment, she related to the local community, which led to building trust with the local nationals and established lines of communication) which clearly shows she understands social fitness. This will most likely increase NCO effectiveness.

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  • 35. 

    Chapter 4 Critical Adaption-Innovation Theory - MSgt Vail has been tasked to lead a team working to reduce customer wait times at the Dining Facility. During their first meeting he informs the team that they need to identify and eliminate any chokepoints in the current process and come up with a different way of doing things. TSgt Wynn feels the current process works well but, needs a few minor adjustments. When he voices his concerns, MSgt Vail states “this is the opportunity to get rid of the old system while we have a chance.” MSgt Vail’s comments BEST illustrate his misunderstanding of ______ and its impact on subordinate, NCO, and mission effectiveness.

    • Problem Solving Limits

    • Learning Capability

    • Managing A-I Diversity

    Correct Answer
    A. Managing A-I Diversity
    Explanation
    According to the Adaption Innovation Theory chapter, to be truly successful at solving both Problem A’s and Problem B’s, leaders must be able to effectively manage the diversity that stems from people whose cognitive preferences ranges from highly adaptive to highly innovative and every point in between. MSgt Vail dismissed TSgt Wynn’s suggestion without taking it into consideration. These actions have the potential to create Problem B’s for the team.

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  • 36. 

    Chapter 6 Comprehensive Fitness - While dispatching first-responders, SSgt Hagel says, “It’s remarkable to me that our responders are able to endure all of the stress associated with their daily operations.” TSgt Salas replies, “They’ve embraced our organizational values and are fully capable of bouncing back from failure. This helps them view the situation for what it truly is, which aids them in dealing with unpredictable and complex situations that might seem to be intolerable.” TSgt Salas’ comments BEST illustrate _____ fitness and its impact on mission effectiveness.

    • Physical

    • Social

    • Spiritual

    Correct Answer
    A. Spiritual
    Explanation
    According to the CF chapter, spiritual fitness focuses “on your ability to adhere to beliefs (embraced our organizational values), principles, or values needed to persevere (fully capable of bouncing back from failure) and prevail when accomplishing the mission (dealing with unpredictable and complex situations that might seem to be intolerable).”

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  • 37. 

    Chapter 3 Critical Thinking – During a discussion with his supervisor TSgt Lance, SSgt Flowertree says “I have read about a new type of fastener, it is stronger and easier to install.  Our shop should consider purchasing several to see if they might be of use.”  TSgt Lance responded “Nice idea, but I do not see the purpose of this conversation.” TSgt Lance’s response demonstrates ___________________ and will MOST LIKELY result in ____________________.

    • An understanding of Healthy Skepticism; Increase shop efficiency

    • A misunderstanding of Healthy Skepticism; Decrease shop efficiency

    • An understanding of Open-mindedness; Increase shop efficiency

    • A misunderstanding of Open-mindedness; Decrease shop efficiency

    Correct Answer
    A. A misunderstanding of Open-mindedness; Decrease shop efficiency
    Explanation
    The correct solution is “A misunderstanding of Open-mindedness; Decrease shop efficiency”. Open-mindedness involves active listening and considering ideas you would not normally subscribe too. TSgt Lance does not consider the idea before dismissing it. Healthy Skepticism involves asking informative questions in order to make a decision. It is possible that TSgt Lance may still reject the new fasteners, but first he must have enough information to make an informed decision.

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  • 38. 

    Chapter 4 Critical Adaption-Innovation Theory - TSgt Legacy states to his team members, “Each of you may approach problems from different viewpoints. Some of you may be more innovative, while others may be more adaptive. One is not better than the other, it is based on your preference.” SSgt Chase raises her hand and says, “Well, what if you are more adaptive and the problem requires a more innovative solution?” TSgt Legacy’s comments BEST identify________.

    • Style

    • Level

    • Cognitive gap

    Correct Answer
    A. Style
    Explanation
    Adaption Innovation Theory chapter, Style refers to “how we think,” (approach problems) our preferred cognitive approach to problem solving and decision making. These style differences, which are normally distributed along a continuum, range from strong adaption to strong innovation. (Some of you may be very innovative, while other may be very adaptive.)

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  • 39. 

    Chapter 6 Comprehensive Fitness - TSgt Lopez says to his flight, “We’ve been under a lot of stress in preparation for the inspection and I’ve seen a lot of arguing during the last few weeks. Sometimes, when you’re feeling stressed, it’s much easier to look at the bad side of your current situation. We need to do better. Let’s make sure we answer questions with positive, useful feedback.” TSgt Lopez’s comments BEST identify the _______________________ tenet of social fitness.

    • Communication

    • Connectedness

    • Social support

    Correct Answer
    A. Communication
    Explanation
    The communication tenet of social fitness is the exchange of thoughts, opinions, or information, including problem solving and relationship management. It includes responding to others with positive, constructive feedback, even when you’re feeling distress, and may tend to see only the negative. TSgt Lopez’s comments indicate the communication tenet of social fitness when he says, “Let’s make sure we answer questions with positive, useful feedback.”

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  • 40. 

    Chapter 6 Comprehensive Fitness - TSgt Gomez explains to his team, “SSgt Leap was put in the superintendent position because he has a good grasp on acute thinking skills, self-awareness, and he’s shown the ability to bounce back from diversity…that’s what we need for this position.” Because TSgt Gomez _____________________ fitness, his actions will MOST likely _____________ the mission.

    • Understands social; enhance

    • Misunderstands social; hinder

    • Understands mental; enhance

    • Misunderstands mental; hinder

    Correct Answer
    A. Understands mental; enhance
    Explanation
    By practicing skills such as critical thinking, self-awareness, and flexibility, you’re more likely to strengthen your mental fitness…making it easier for you to adapt your thinking and emotions to deal with stressors in a way that helps you return to your normal
    state quicker. This is evident in Gomez’s comments when he says, “he has a good grasp on acute thinking skills (critical thinking), self-awareness, and he’s shown the ability to bounce back from diversity (flexibility)”. His actions will most likely enhance the mission.

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  • 41. 

    Chapter 1 Course Introduction - While speaking to his ALS class, SSgt Baldwin says, “This doesn’t count toward course completion; however, you should prepare as if it did. It is a way for you to measure how well you understand the material prior to taking the final.” SSgt Baldwin’s comments BEST identify ________.

    • Progress check

    • Formative Exercise

    • Summative evaluation

    Correct Answer
    A. Formative Exercise
    Explanation
    SSgt Baldwin’s comments BEST identify the formative exercise which, according to the Course Introduction chapter, the formative exercise is part of the learning process and is not part of the evaluation process. It’s designed to provide feedback to you on your strengths and weaknesses. Formative exercises are considered exercises in learning, and passing them is NOT a requirement for graduation (doesn’t count toward course completion); however, you should prepare for formative exercises the same way you prepare for summative evaluations, i.e., give them the same weight or seriousness when studying, reviewing, etc. (you should prepare as if it did). That way, the formative exercises will serve their purpose, which is to give you a clear indication of where you stand for the summative evaluations (how well you understand the material prior to taking the final).

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  • 42. 

    Chapter 3 - Critical Thinking – Over the last several months, leadership has been concerned about high expenditures in logistics. TSgt Tomlin is tasked with investigating the situation and making sense of the budget issues by providing specifics on the items purchased. After his analysis, he reports to his leadership by saying, “I’ve skimmed the logistics section paperwork and the expenditures seem justified. Some of the purchases are for consumables and others are for new equipment items.” TSgt Tomlin’s use/misuse of ___________________ will MOST LIKELY _______________________ mission effectiveness.

    • Logic; enhance

    • Logic; hinder

    • Precision; enhance

    • Precision; hinder

    Correct Answer
    A. Precision; hinder
    Explanation
    The Critical Thinking chapter states, “A statement can be both clear and accurate, but not precise. There might be information you need, but isn’t provided.” Also, the chapter states, “The goal is to get as much information as possible before you make a decision.” In this scenario, TSgt Tomlin’s misuse of Precision will most likely hinder mission effectiveness. This is evident in the lack of detail (quantity, type of consumables/equipment, etc.) that he provided in his feedback to unit leadership when previously asked to provide specifics of the purchases.

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  • 43. 

    Chapter 5 Full Range Leadership - TSgt Cox says to his co-worker SSgt Donaldson, “The Chief goes out of her way to help me with my educational and personal goals every time I ask. She always gives clear guidance and helps me to understand how important my contributions are to the unit. I’d work for her anytime, anywhere.” This scenario BEST illustrates the _______ behavior and its impact on subordinate effectiveness.

    • Management by Exception - Active

    • Transformational Leadership

    • Transactional Leadership

    Correct Answer
    A. Transformational Leadership
    Explanation
    Transformational leaders are genuinely engaged in the follower’s personal development (goes out of her way to help with educational and personal goals), and positively influences the follower’s self-worth. Subsequently, the follower becomes genuinely committed to the cooperative effort and demonstrates commitment to the leader (I’d work for her anytime, anywhere).

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  • 44. 

    Chapter 2 Airmanship - TSgt Birmingham and SSgt Peters are deployed. They work every day because of a shortfall in manning. After SSgt Peters discloses that he’s having a hard time, TSgt Birmingham tells him, “Some days we work up to 16 hours straight. This is frustrating; but, I remember our team and the oath I took when I re-enlisted. I can’t let you all down. I keep reminding myself that I know everything there is to know about our job. Most importantly, our duties affect mission results and provide much needed ground support to those in harm’s way.” SSgt Peters replies, “Thanks, ma’am. I will keep that in mind the next time I’m overwhelmed.” TSgt Birmingham’s comments BEST illustrate her understanding of _______ and its impact on subordinate effectiveness.

    • The Profession of Arms

    • The Oath of Enlistment

    • Airmanship

    Correct Answer
    A. Airmanship
    Explanation
    According to the Airmanship chapter, Airmanship is a mindset. A certainty you feel in everything you do. You believe in your oath to serve your country. You embrace the Air Force Core Values and you’re ready to achieve whatever the Air Force asks of you. You know the standards of behavior, the way to wear your uniform, and you help your fellow Airmen if they forget. Your Airmanship is the most important part of the United States Air Force. In the scenario, TSgt Birmingham outlines Airmanship to SSgt Peters.

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  • 45. 

    Chapter 2 Airmanship - TSgt Goodgame is giving the pre-deployment brief when he says, “This is the resolve to get yourself through tough times. Your willpower and ability to remain focused during adversities is crucial for yourself and your team. If you find yourself or others losing direction, there are multiple resources to get you back on track.” SSgt Rosemond follows up with, “As professionals getting ready to deploy, you’re putting the service before yourself. But make sure that you’re taking care of your family as well.” This scenario BEST identifies _____________

    • The Profession of Arms

    • The Core Values

    • Warrior Ethos

    Correct Answer
    A. Warrior Ethos
    Explanation
    According to the Airmanship chapter, Warrior Ethos is the tenacity to push through self-discipline, self control, hardiness of spirit despite physical, and mental hardships, moral and physical courage. In the scenario TSgt Goodgame’s comments reflect Warrior Ethos.

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  • 46. 

    Chapter 5 Full Range Leadership - Full Range Leadership - TSgt Hanover is an enthusiastic PME instructor at the NCO Academy. He consistently uses logic to personalize his lesson plans and encourages others to do the same. His actions and words influence those around him to put forth additional efforts to advance their own self-development. TSgt Hanover’s use/misuse of the_______ leadership behavior will MOST LIKELY________ NCO effectiveness.

    • Intellectual Stimulation; hinder

    • Intellectual Stimulation; enhance

    • Inspirational Motivation; hinder

    • Insperational Motivation; enhance

    Correct Answer
    A. Insperational Motivation; enhance
    Explanation
    According to the FRL chapter, leaders use Inspirational Motivation to motivate and inspire their followers via the spoken word (encourage), although loud and positive words are not enough. The status quo is unacceptable to transformational leaders (He consistently uses logic to personalize his lesson plans and encourages others to do the same) who present their vision as the “must achieve future”. These visions elevate performance expectations and inspire followers to put forth extra effort in achieving the leader’s vision. (His actions and words motivate those around him to put forth additional efforts to advance their own self-development).

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  • 47. 

    Chapter 1 Course Introduction - TSgt Shelby listens as the NCOA instructor says, “At the end of this course, you’ll be expected to demonstrate you have reached the planned outcome by studying the knowledge, skill, or attitude for each lesson.” The instructor’s comment BEST identify ________.

    • Affective objective

    • Terminal cognitive objective

    • Terminal samples of behavior

    Correct Answer
    A. Terminal samples of behavior
    Explanation
    According to the Course Introduction chapter states, you need to know what you must be able to do to show evidence of reaching the intended outcomes (demonstrate you have reached the planned outcome). The terminal cognitive samples of behavior explain the knowledge, skill, or attitude you’re expected to demonstrate during and at the end of a chapter (studying the knowledge, skill, or attitude for each lesson).

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  • 48. 

    Chapter 2 Airmanship - You’re stationed at a high ops tempo location. You find out your squadron is notified of a real-world support mission that requires you and your section to work even longer hours with no days off. As you prepare yourself mentally for this overwhelming challenge, you remember you’ve done this before. This is about mission accomplishment and effectively getting the job done. Your priority is to focus on keeping your team motivated to help move forward during this demanding time. Your use/misuse of ________ will MOST LIKELY _____ mission effectiveness.

    • Profession of Arms; increase

    • Profession of Arms; decrease

    • Moral Courage; increase

    • Moral Courage; decrease

    Correct Answer
    A. Profession of Arms; increase
    Explanation
    A profession must include a body of theory and specialized knowledge, a public service orientation, and a distinct subculture. The purpose of any profession is to serve society by effectively delivering a necessary and useful service. For an occupation to be a profession, it must contain an element of selflessness, a sense that one’s personal actions serve the greater good. Each profession establishes performance standards, codes of conduct, particular vocabularies, data, and often, a distinct appearance (uniform) to maintain a desired level of effectiveness. “As you prepare yourself mentally for this overwhelming challenge, you remember that you’ve done this before…” You have embraced your role in the POA and effectively getting the mission done.

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  • 49. 

    Chapter 5 Full Range Leadership - TSgt Wilcox, the NCOIC of the Records Flight, is an expert in records management. His supervisor is encouraging Wilcox to be a more “well-rounded leader” by moving to another flight. Although Wilcox likes being the expert in his current position, he realizes he needs more challenge. He is a hard-driving individual and doesn’t mind being pushed to mature and advance. This scenario BEST identifies the ______________ part of the Right to Lead Model.

    • Personality

    • Competence

    • Character

    Correct Answer
    A. Competence
    Explanation
    The competence part of the Right to Lead Model is the actual state, or level, of skills and abilities you possess (an expert in records management). When what is required (to become a more well-rounded leader) is greater than your present abilities or skills (an expert in records management) you must either develop the required skills or risk failure. It is not necessarily a bad thing to be in a position where the skill required is greater than your current abilities as this is the very essence of being stretched (pushed) as a leader in order to grow (mature) and develop (advance).

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  • Mar 21, 2023
    Quiz Edited by
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  • May 28, 2019
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