Incident Quizzes & Trivia

Ever wondered how much you know about incident? Take these awesome incident quizzes online to gain knowledge and flaunt it across the web. Tackle multiple choice questions, true or false questions, or yes or no questions, and more to discover amazing facts about yourself and the world. Play these incident quizzes as a party game or just have binge session for yourself.

Build your knowledge with incident quizzes created for a variety of topics. You name it and we have it all. What's more, you can create new quizzes on topics of your choice and share them to see who knows better.

This Quiz will test you on several scenario's to assist you in understanding the difference between Incidents (Break\Fix) and Service Requests.

Questions: 10  |  Attempts: 573
  • Sample Question
    A user calls Help Desk stating that their Microsoft Office program is no longer functioning correctly. 

Questions: 7  |  Attempts: 147
  • Sample Question
    A driver calls in an says he is stuck in traffic and MIGHT be a little late. There is still a chance he could make his appointment on time. Should you create a Late Incident?

We have all heard things about what happened in Ferguson, Missouri with the shooting of a young male that didn't deserve it, but do you know what really happened? Take this informative quiz to know what really happened.

Questions: 10  |  Attempts: 100
  • Sample Question
    The Ferguson incident is known as _____________.

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Incident Questions & Answers

What was the Boston Massacre?
When the relations between the colonists and the british redcoats grew more tense and it finally reached a peak. Then one day a fight broke out between the colonists and the soldiers. Then when british officers were trying to calm the crowd a man(col
A user calls Help Desk stating that when they received their new desktop computer, they noted one of their previously installed applications was not there, so they need it re-installed.
1. Incident (Break\Fix) Incident (Break\Fix). While it might sound like a service request because it is an application installation, in this instance, the application should have been reinstalled as part of the deployment of the new desktop computer
A user emails Help Desk and needs a new Novell account setup for some staff.
Service RequestService Request. Nothing is broken or reduced in service. Ordering a new account is like ordering a new computer or network drop. It is a request for Service.