You have completed the required action items in the WPQC homestudy and you are well on your way to becoming WPQC certified! Now, you need to answer the following questions to ensure you have a basic working knowledge of WPQC program requirements. Once you pass, you will receive a certificate announcing you have completed the homestudy assessment. (Once you have completed all of the training components, you will receive a formal certificate in the mail stating you are WPQC-certified!)
Depression, geriatric syndromes, hypertension, and asthma
Asthma, geriatric syndromes, heart failure, and diabetes
Chronic heart failure, diabetes, hyperlipidemia, and asthma
Diabetes, depression, hypertension, and COPD
None of the above
Consistent verification and documentation of allergies and adverse drug reactions
Implementation of a continuous quality improvement (CQI) program for medication risk management
Use of a standard procedure to show every patient each medication
A & C
All of the above
True
False
True
False
True
False
Focused Adherence
Medication Addition
Medication Device Instruction
Cost Effectiveness
Medication Deletion (L1) and Cost Effectiveness (L1)
Comprehensive Medication Review/Assessment (L2), which includes Focused Adherence (L1) and Medication Device Instruction (L1)
Focused Adherence (L1), Mrs. Smith does not qualify for a CMR/A.
Three-Month Supply (L1), Mrs. Smith clearly finds it inconvenient to pick up her medications every month.
A 45 year old gentleman with a history of hypertension, recently diagnosed with type II diabetes mellitus
A 19 year old young woman who had a kidney transplant one year ago and seems only to be able to identify her 7 medicines by color
A 57 year old woman currently taking citalopram daily and lorazepam prn for depression and anxiety
A 78 year old gentleman who was discharged from a local hospital yesterday due to a myocardial infarction
All medication devices (inhalers, blood glucose meters, etc.)
Allergy information
All medications including over-the-counter products and samples
Logbooks or health journals
All of the above
Medications the patient has filled at your pharmacy
Lab values from the patient's health care provider
Adherence issues based on refill history
Possible drug therapy problems or interventions
All of the above
Medication list/wallet card
Recent admissions to the hospital
Smoking history
Other pharmacies the patient uses
His/her goals for the CMR/A
All of the above
Are you using your inhaler correctly?
How are you taking your cholesterol medication?
You don't smoke, do you?
A & C
None of the above
True
False
Okay, that is your decision. You do what you want.
I really wish you would reconsider. This really could help you so much.
Ok. What would you be willing to do right now?
Well, on a scale of 1-10, how ready are you to consider an exercise plan?
Okay, let me know how it goes.
Twice a week would be a great start. What type of exercise do you think you will start with?
Well, ok...I guess I can accept that
That is your choice. Would you consider three times a week?
Well, yes it can...but I wouldn't worry about it. It will go away.
Yes it can, but you want to get your blood pressure controlled, don't you?
It sounds like this side effect concerns you. May I share with you what some of my other patients have shared with me about their experience with this medication? (Yes) Some patients feel sluggish at first. This doesn't happen to everyone and these symptoms usually go away within a few days.
I doubt that will happen to you. I wouldn't worry about it.
Medication wallet cards for your patients to carry with them and share with their health care providers
Fax forms to inform physicians of the services you provided to the patient
Marketing tools to help inform patients about WPQC services
Motivational interviewing tips to help with apprehensive patients
All of the above
True
False
True
False
4
3
6
0
No. He already has had his 4 Level II visits for the year.
No. This was not a true CMR/A.
Yes. He was discharged last week.
Yes. He has diabetes.
True
False
Flagging prescriptions for potential level I opportunities
Promoting the program to patients on intake or at the consultation area
Providing reminder calls to patients for upcoming CMR/As
Making CMR/A follow-up appointments and helping patients fill out patient satisfaction surveys
All of the above
Switching from Prilosec OTC to prescription omeprazole – it saves the patient money.
Switching a patient currently taking Diovan and hydrochlorothiazide to Diovan HCT – now they only have to take one pill instead of two.
Switching a patient currently taking fexofenadine (covered by the health plan's formulary) for allergies to OTC loratadine.
All of the above
Medication deletion, these are duplicate therapies
Medication addition, the current hyperlipidemia guidelines suggest an additional medication is indicated for this patient
Cost effectiveness, the Vytorin can be changed to 2 generic medications
Focused adherence, the patient is taking these medications incorrectly