The relationship that companies have with their clients is all round and never ends with a sale. A good customer relation manager needs to ensure that issues that clients pout forward about the company’s products or services are handled when they arise. How about you give these CRM sales training ultimate questions it a try and get to see how well you will do and whether you need to make some improvements when it comes to the relations.
True
False
Rate this question:
Enter a CST and transfer the customer to Sales
Enter a call record
Enter the order yourself
Enter a CST and schedule a call back with Sr. Tech
Rate this question:
True
False
Rate this question:
True
False
Rate this question:
Michael Boyd
Chris Sullivan
Brian Hedges
Sean Shiplet
Rate this question:
Verify the address that we are sending it to
Check with a Team Lead to see about making it free if needed
Verify that we are speaking with the account holder or other authorized party
Transfer to sales to process the order
Rate this question:
Who you spoke with
Your team lead's initials
The product that we sell that would alleviate their plans or issues
Issue they were having
Rate this question:
Log onto www.alamode.com/myaccount and order maps
Call Sales and have them add the Flood maps for you
Enter a zero dollar order for yourself
Notify your team lead immediately
Rate this question:
Suggest that they renew Online.
Let them know they will need to call back during business hours to renew with a sales rep before you can support them.
Enter the order yourself.
Suggest that they call back during regular business hours. Use the Temporary UC Activation for tonight.
Rate this question:
Quiz Review Timeline (Updated): Oct 21, 2024 +
Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
What Do You Know About PipelineDeals?
PipelineDeals is a widely-known CRM software that affords users the opportunity of executing highly complex CRM processes.
Courtesy of PipelineDeals solutions, businesses have...
Questions:
10 |
Attempts:
122 |
Last updated:
Mar 21, 2023
|
What Do You Know About Less Annoying CRM?
As a customer relationship management service, Less Annoying CRM launched in the late 2000s with the aim of helping small businesses grow and succeed exponentially.
This software...
Questions:
10 |
Attempts:
126 |
Last updated:
Mar 21, 2023
|
What Do You Know About HubSpot CRM?
Similar to most products and services by inbound marketing and sales platform HubSpot, HubSpot CRM is a completely free service for marketers, brands, and organisations to track...
Questions:
10 |
Attempts:
229 |
Last updated:
Mar 21, 2023
|
What Do You Know About CRM Software?
CRM also known as Customer Relationship Management is described as an approach to management, where a company is led to effectively interact with its current and...
Questions:
10 |
Attempts:
754 |
Last updated:
Mar 21, 2023
|
What Do You Know About SugarCRM?
SugarCRM is one of the leading customer management systems on the market, serving more than 50,000 companies in need of accurate account management for sales related tasks. Take...
Questions:
10 |
Attempts:
157 |
Last updated:
Mar 21, 2023
|
Microsoft Dynamics CRM Quiz Questions: Test!
Are you aware of Microsoft Dynamics CRM? To test your knowledge, take this Microsoft Dynamics CRM quiz questions Test. If we talk about Microsoft Dynamics 365, it is a customer...
Questions:
10 |
Attempts:
1054 |
Last updated:
Aug 30, 2023
|
Wait!
Here's an interesting quiz for you.