[week 6][imd312_chapter 3_tutorial Pop Quiz/Exercise]

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  • 1/15 Questions

    Techniques Of Evaluation are consist of  Level 1: Evaluation Of Resources Level 2: Evaluation Of Reference  Transactions Level 3: Evaluation Of Reference Services

    • True
    • False
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[week 6][imd312_chapter 3_tutorial Pop Quiz/Exercise] - Quiz

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  • 2. 

    Techniques of Evaluation •  i. Unobtrusive •  ii. Obtrusive •  iii. Compilation of reference statistics

    • True

    • False

    Correct Answer
    A. True
  • 3. 

    One of the Weaknesses of Obtrusive Techniques is: What is being solicited are opinions rather than facts, therefore nor necessarily a reflection of reality.

    • True

    • False

    Correct Answer
    A. True
  • 4. 

    Self evaluation : the librarians themselves in the best position to observe the quality of service provided by them

    • True

    • False

    Correct Answer
    A. True
  • 5. 

    One of criteria of evaluating reference collections is the reputation of materials as indicated by their inclusion in standard lists.

    • True

    • False

    Correct Answer
    A. True
  • 6. 

    Management by Objectives Model (MBO) has great potential in reference service whereby  the workers’ characteristics and performance are evaluated by themselves & by others such as supervisors and co-workers

    • True

    • False

    Correct Answer
    A. True
  • 7. 

    The methods of reference service are:

    • Survey

    • Unobtrusive

    • Obtrusive

    • Input

    Correct Answer
    A. Survey
  • 8. 

    Reference transaction is defined as an information contact that involves the use, recommendation, interpretation, or instruction in the use of one or more information sources, or knowledge of such sources, by a member of the reference or information staff.

    • True

    • False

    Correct Answer
    A. True
  • 9. 

    Evaluation of reference staff is a personnel evaluation which normally takes into account two different criteria, one of the criteria is: ) the characteristics of the employee (in terms of qualifications for the position)

    • True

    • False

    Correct Answer
    A. True
  • 10. 

    Example of Outputs are: Reference materials and staff.

    • True

    • False

    Correct Answer
    A. False
  • 11. 

    Output consists of:

    • Reference materials

    • Staff

    • Factual questions 

    • Library skills 

    Correct Answer
    A. Factual questions 
  • 12. 

    Unobtrusive evaluation asked about :     - whether they found what they needed     - whether they were satisfied by the service     provided     - whether the reference staff appeared     efficient, friendly, etc.

    • True

    • False

    Correct Answer
    A. False
  • 13. 

    Proxy users were hired to approach reference desks, and it is one of the technique of obtrusive technique.

    • True

    • False

    Correct Answer
    A. False
  • 14. 

    One of the methods of evaluation of reference service is Evaluate the content- accuracy, scope, authority, etc

    • True

    • False

    Correct Answer
    A. False
  • 15. 

    Factual question and instruction given are the examples of Level 1: Evaluation of resources

    • True

    • False

    Correct Answer
    A. False

Quiz Review Timeline (Updated): Mar 21, 2022 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 21, 2022
    Quiz Edited by
    ProProfs Editorial Team
  • Apr 19, 2020
    Quiz Created by
    Imd1222019
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