What Do You Know About Indian Banking System And Procedures?
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What do you know about the Indian banking system and procedures? The banking systems all across the world are ever-changing, but in India, people still have the habit of favoring the ingenious ways of banking. If you have an interest in learning about some of the most common practices, the quiz below will help you out. Give it a shot!
- 1.Bank account details for VMT India A. Transfers to an incorrect bank account: if funds are sent to an incorrect bank account, we are able to reclaim the funds if they have already reached the recipient's account. B. Transfers to an invalid bank account: if the account number is not valid then funds should automatically be reversed to the customer’s account. This process can take up to three working days after the transaction has been initiated.
- A.
Option A & B is true
- B.
Option A is true but B is false
- C.
Option A& B is false
- D.
Option A is False but B is true
- 2.IFSC is an acronym used in the Banking and Financial sector, in India. IFSC stands for________ Each bank has a ___digit alphanumeric code that is unique and serves as identification criteria of every bank and branch.
- A.
Indian Financial System Code, 11
- B.
Indian Financial Secured Code, 13
- C.
International Financial System Code, 9
- D.
Indian Financial System Code, 15
- 3.In order to perform a transfer using VMT, customers need to know the IFSC code for the bank account they are sending to.
- A.
True
- B.
False
- 4.Below are the Top 5 Banks: Top 5 banks State bank of India State bank of Travancore Federal Bank ICICI Bank HSBC Bank
- A.
True
- B.
False
- 5.The transaction charges would be QR ____ and the Transfer Time would be____
- A.
QR 15, 48 hours
- B.
QR 15, 24 – 48hours
- C.
QR10, 24- 72 hours
- D.
QR 15, 24 hours
- 6.If the customer has entered the wrong bank details and recipient’s details we can always cancel and refund the customer.
- A.
True
- B.
False
- 7.Mr. Hussein wanted to load QR15,000 from a bank account to his VMA on a single day. Would he be able to load on to his account based on his daily limit.
- A.
Yes, his daily limit to load from a bank account is QR15000
- B.
No , his daily limit to load from a bank account is QR12000
- C.
Yes, his daily limit to load from a bank account is QR20000
- D.
No, his daily limit to load from a bank account is QR10000
- 8.A customer can withdraw cash from his/her Vodafone money Account with a minimum value of QR100.01 and Max Value of QR______ with a daily limit of QR_______. For the transaction charge would be QR_____
- A.
200, 2000, 2
- B.
200, 2000, 3
- C.
200, 3000, 3
- D.
300, 2000, 2
- 9.A customer can have at any one time QR_______ as the maximum value in his Vodafone Money Account.
- A.
QR20000
- B.
QR15000
- C.
QR10000
- D.
QR12000
- 10.From the below list of Individual client details, Select an option from which we can capture the following; MSISDN SIM serial User key
- A.
Channels
- B.
Accessible Accounts
- C.
My beneficiaries
- D.
Device details
- 11.TOM Customer ID in the Individual Clients. A. This field is populated automatically only when a customer performs a money transfer, for the first time, to India. B. This field is always populated automatically when a customer is registered in Fundamo.
- A.
Option A & B is True
- B.
Option A is true
- C.
Option A & B is false
- D.
Option B is true
- 12.The customer should give the user key to the Cash Agent when he wants to load money into the account. However its optional.
- A.
True
- B.
False
- 13.
- A.
Both A & B is true
- B.
A is True
- C.
B is true
- D.
None of the above
- 14.
- A.
Customer can visit any of the store, post validation & security check the store manager can reset the PIN.
- B.
Customer can visit any bank cash outlets and the bank manager can reset the PIN
- C.
Customer can call the call centre, post validation & security check the call centre manager can reset the PIN.
- D.
Customer can reset themselves on the handset under Vodafone Services
- 15.Customer is unable to perform a transaction to India: A. Ensure the customer is accessing the correct menu on the handset. i.e they are accessing Bank Account and not Demand Draft. B. Check the customers account in Fundamo and ensure their default account is set to active. C. Ensure the QID in the customers accounts in Fundamo hasn’t expired. D. Check the amount the customer is attempting to send and ensure the customer has enough funds in their VMT account to perform the transaction and that the amount is not higher than the limit (QAR 4000). E. If the customer is still unable to perform a transaction raise a trouble ticket to customer care back office for further investigation.
- A.
Follow all the above steps
- B.
Follow A,C,D only
- C.
Follow steps A, B, D & E only
- D.
Follow Steps B, C, D & E only
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