Because the receptionist is a helpful and provide assistance to all other departments
Because the receptionist is the first point of contact in a company and he or she represents the company's image.
Because the receptionist receives customer's complaint.
Because the receptionist is an effective communicator.
A receptionist desk.
A waiting area with sofa.
Water cooler and coffee table.
The company's organisation chart.
The checking of daily emails and in coming mails.
The delivery of office furnitures will arrive by the afternoon.
Sales manager is expecting a parcel from the head office by 10am.
Her boss needs her to fax to him the latest sales report.
The toilet paper supplies need to be re-stock.
Yellow pages, residential listing
Singapore buying guide
Singapore bus directory
Yellow pages, business listing
Take initiative and helpful.
Smile and persuade visitors to come back again.
Tactful and sensitive when treating angry customers.
Considerate and courteous.
Goals and objectives.
Customers and sales.
Computer and equipments.
Logistics and support.
Deadlines and resources.
Polite and friendly when taking and making an offical calls.
A job requisite for position of hotel front desk.
A job requisite for position of toilet cleaner.
Communicating with fellow colleague.
All of the above.
The yellow pages.
The Company's database.
All of the above.
Face to face public communication
It is important to understand the joint actions people perform when they are together.
It is important to understand how people label and evaluate relationships
It is important to understand the opposing forces that pull communicators in different directions
None of the above; interpersonal communication is not a constellation of behaviors