1.
What is contained in the opening paragraph of a follow up letter?
A. 
Reason you would be an excellent candidate for the job
B. 
Mention anything you forgot in the interview
C. 
D. 
Thank the interviewer for taking the time to talk with you
2.
Which of the following would you file first by using the alphabetic filing system?
A. 
B. 
C. 
William’s Appliance Store
D. 
Jackson Applewhite Furniture
3.
What document includes the order of topics to be covered at a meeting and the individuals responsible for each topic?
A. 
B. 
C. 
D. 
4.
A list including dates, times, schedules, lodging and method of travel is called a/an:
A. 
B. 
C. 
D. 
5.
What is the summary of the events and business conducted during a meeting?
A. 
B. 
C. 
D. 
6.
Susan is the chairperson for the March of Dimes Committee, she will begin each meeting with a formal declaration that the meeting has officially begun. This declaration is known as the:
A. 
B. 
C. 
D. 
7.
A list on the last page of a report of all reference materials used in a report
A. 
B. 
C. 
D. 
8.
How should each reference be formatted in a bibliography?
A. 
B. 
C. 
D. 
9.
What is the purpose of a bibliography?
A. 
Provide additional readings on a report
B. 
Provide all publications related to a report topic
C. 
Provide a list of references cited in a report
D. 
Provide a list of all sources related to a report
10.
Owner’s equity is known as
A. 
B. 
C. 
D. 
11.
In a business letter, which of the items should be at the very top of the page?
A. 
B. 
C. 
D. 
12.
Block format means that
A. 
all paragraphs are indented
B. 
Every line begins at the left margin
C. 
Most lines begin at the left margin
D. 
13.
Which of the following letter part comes after the body in a personal business letter?
A. 
B. 
C. 
D. 
14.
Which business operation focuses on managing the receiving, moving, and storing of supplies, materials, and finished products?
A. 
B. 
C. 
D. 
15.
Which business operation focuses on managing work to be completed, the people who will complete the work, and the resources needed for completing the work?
A. 
B. 
C. 
D. 
16.
Using processed tomato juice to create canned spaghetti sauce is an example of which form of production?
A. 
Extraction and cultivation
B. 
C. 
D. 
17.
Vera accepts input from her employees annually about the upcoming budget. This is an example of which style of leadership?
A. 
B. 
C. 
D. 
18.
Sony produces millions of electronics to serve international consumers. Which type of manufacturing procedure was performed?
A. 
B. 
C. 
D. 
19.
Jay sells basil plants grown in his garden to several local restaurants. What type of production is performed?
A. 
Extraction and cultivation
B. 
C. 
D. 
20.
John renovated his restaurant to reflect the retro style of 1950. This is an example of which type of business operation?
A. 
B. 
C. 
D. 
21.
All of Josh's employees will be trained on operating the new machines. This is an example of which function of management?
A. 
B. 
C. 
D. 
22.
Nabisco prepares tons of oats to be used for producing granola bars. Which type of manufacturing procedure is performed?
A. 
B. 
C. 
D. 
23.
A perpetual inventory system
A. 
Controls all inventory systems
B. 
Tracks items once a month
C. 
tracks inventory on a continual basis
D. 
Periodically computes inventory levels
24.
Which of the following is NOT a factor of production?
A. 
B. 
C. 
D. 
25.
What is the first step in the decision-making process?
A. 
B. 
C. 
D.