This quiz will be taken by Mrs. Vance's Office Management class and will count as a Final Exam and college EDGE credit. Students must score a 75% or better to receive the EDGE credit. The exam also counts as a part of your final semester grade. Good Luck Ashley, Brittany, Jenna, Jessi, Jessica, Mark and See moreRachel!
Mailing address
Name of caller
Fax number
E-mail address
All of the above
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Dependability, responsibility, understanding
Dependability, positive attitude, inconsistency
Being helpful, being overbearing, being responsible
Patronizing, understanding, cooperativeness
None of the above
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WAYNE, W.V. 25570-1000
Wayne, WV 25570-1000
Wayne WV 25570-1000
WAYNE WV 25570-1000
Both C and D
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Orientation
Performance review
An interview
None of the above
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As brekdowns on equipment occur
Every day
On a regular basis
When new equipment is installed
All of the above
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Transfers images electronicallly using telephone lines.
Is an easy-to-use, convenient, relatively inexpensive, fast way to transmit and receive information.
Is a convenient but relatively expensive way to transmit and receive information.
All of the above
Both A and B
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Office cash fund
Petty cash fund
Emergency cash fund
Discretionary account
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$1,295
$1,195
$1,205
$1,105
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A bounced check
A canceled check
A dishonored check
An outstanding check
None of the above
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True
Falso
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Computer form
Database
Spreadsheet
Template
None of the above
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The
J
Penney
Store
C
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Indexing
Sorting
Number assignment
A retrieval bar code
Coding
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A current file
A monthly file
A reminder file
A tickler file
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Monthly
Daily
Weekly
Annually
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0, 1, 2
1, 2, 3
4, 5, 6
5, 6, 7
3, 4, 5
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True
False
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Tables
Forms
Queries
Reports
Both C and D
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When authorized by the supervisor
At the end of the day
Every week
As appointments are changed
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A list of employees who can administer first aid
AIDS prevention information
Electric shock prevention instuctions
Instructions for moving a person with spinal injuries
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Give clear directions
Check employee understanding of the change
Ignore employee suggestions
Set reasonable expectations
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Decision making
Delegating
Making a To Do list
Scheduling
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Group rating
Prestige
Goal accomplishment
Feedback
None of the above
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Name of supervisor
Duties and responsibilities
Skills and experience required
Information about working environment
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Pay increase
Amount of vacation
Promotion
Areas of improvement
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Cover letter
Career plan
Job application
Resume
None of the above
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Leave a not on your desk
Submit a letter of resignation
Telephone your supervisor
Tell a co-worker
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Helping you in determining post-secondary choices
Giving you a sense of direction in your life
Allowing you to reach career goals
Allowing you to obtain a work permit
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Correspondance
Immediately
Received
Statistical
All of the above words are correct.
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"Excuse me, I'm having trouble hearing you."
"May I ask what your call is about?"
"May I ask who is calling please?"
"Who is this?"
All of the above are correct.
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Ergonomics
Employee empowerment
Economics
Office competencies
Both A and B
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How the word processing software works
The certification process for becoming a Certified Professional Secretary
The procedures and organizational structure of the company
The registration process for taking college classes
None of the above
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Please use the correct devise when removing your paper from the machine.
The company offers very good benefits to its personel.
We need to order more letterhead stationary before Friday.
You will be out of luck if you loose this money.
None of the sentences have complete spelling accuracy.
A question mark
The initials NA
The initials SA
The word no
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They use e-commerce to sell goods and services online.
They buy and sell goods or services throughout the world.
Some employees must travel beyond the United States to other countries.
The need for global communications links increase as organizations strive to remain competitive.
All of the above
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Completing a time log that analyzes your time
Setting priorities and simplifying your work
Employing the use of unnecessary telephone conversations and excessive socializing
Planning your work activities by using reminder systems
Both C and D
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A written record of meeting proceedings and decisions
A document that contains the information for a meeting
A description of tasks to be accomplished
A document giving detailed plans for a trip
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Being on time for appointments
Taking an ample supply of business cards
Providing gifts when appropriate
All of the above
Only A and C
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Records can be retrieved quickly and easily
Electrical power surges and failures can erase or change the information
Less storage space is required
Records can be organized and updated easily
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True
False
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Varies depending on the needs of the organization
Should be reviewed periodically and updated as needed
Helps companies to resume normal business operations as soon as possible
All of the above
Only B and C
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Coding
Captioning
Indexing
Marking
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Name filing
Subject filing
Numeric filing
Geographic filing
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Name filing
Subject filing
Numeric filing
Geographic filing
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It identifies how long a record or document must be kept.
It is a collection of related records.
It helps you keep records up-to-date and speeds up the retrieval process.
It is flexible and may be designed to meet the needs of a particular organization.
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Courteous phone call
Gentle reminder
Hiring a loan shark
Collection letter
Both C and D
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Replacing worn chair mats
Keeping workstation drawers closed
Using electrical power strips
Eating and drinking at the desk
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Wizards
Templates
Blank forms
Display view
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