This quiz will be taken by Mrs. Vance's Office Management class and will count as a Final Exam and college EDGE credit. Students must score a 75% or better to receive the EDGE credit. The exam also counts as a part of your final semester grade. Good Luck Ashley, Brittany, Jenna, Jessi, Jessica, Mark and Rachel!
True
Falso
Rate this question:
Leave a not on your desk
Submit a letter of resignation
Telephone your supervisor
Tell a co-worker
Rate this question:
Give clear directions
Check employee understanding of the change
Ignore employee suggestions
Set reasonable expectations
Rate this question:
True
False
Rate this question:
Office cash fund
Petty cash fund
Emergency cash fund
Discretionary account
Rate this question:
Computer form
Database
Spreadsheet
Template
None of the above
Rate this question:
A list of employees who can administer first aid
AIDS prevention information
Electric shock prevention instuctions
Instructions for moving a person with spinal injuries
Rate this question:
"Excuse me, I'm having trouble hearing you."
"May I ask what your call is about?"
"May I ask who is calling please?"
"Who is this?"
All of the above are correct.
Rate this question:
A question mark
The initials NA
The initials SA
The word no
Rate this question:
Making coffee
Checking personal e-mail
Typing today's meeting agenda
Scheduling next month's conference
Rate this question:
True
False
Rate this question:
Decision making
Delegating
Making a To Do list
Scheduling
Rate this question:
Mailing address
Name of caller
Fax number
E-mail address
All of the above
Rate this question:
Name of supervisor
Duties and responsibilities
Skills and experience required
Information about working environment
Rate this question:
Pay increase
Amount of vacation
Promotion
Areas of improvement
Rate this question:
How the word processing software works
The certification process for becoming a Certified Professional Secretary
The procedures and organizational structure of the company
The registration process for taking college classes
None of the above
Rate this question:
Courteous phone call
Gentle reminder
Hiring a loan shark
Collection letter
Both C and D
Rate this question:
A bounced check
A canceled check
A dishonored check
An outstanding check
None of the above
Rate this question:
Dressing appropriately
Asking questions about salary and benefits
Making eye contact with the interviewer frequently
Asking questions about the company and its products or services
Rate this question:
Name filing
Subject filing
Numeric filing
Geographic filing
Rate this question:
Dependability, responsibility, understanding
Dependability, positive attitude, inconsistency
Being helpful, being overbearing, being responsible
Patronizing, understanding, cooperativeness
None of the above
Rate this question:
Replacing worn chair mats
Keeping workstation drawers closed
Using electrical power strips
Eating and drinking at the desk
Rate this question:
Completing a time log that analyzes your time
Setting priorities and simplifying your work
Employing the use of unnecessary telephone conversations and excessive socializing
Planning your work activities by using reminder systems
Both C and D
Rate this question:
Name filing
Subject filing
Numeric filing
Geographic filing
Rate this question:
Cover letter
Career plan
Job application
Resume
None of the above
Rate this question:
Correspondance
Immediately
Received
Statistical
All of the above words are correct.
Rate this question:
They use e-commerce to sell goods and services online.
They buy and sell goods or services throughout the world.
Some employees must travel beyond the United States to other countries.
The need for global communications links increase as organizations strive to remain competitive.
All of the above
Rate this question:
A written record of meeting proceedings and decisions
A document that contains the information for a meeting
A description of tasks to be accomplished
A document giving detailed plans for a trip
Rate this question:
Monthly
Daily
Weekly
Annually
Rate this question:
Varies depending on the needs of the organization
Should be reviewed periodically and updated as needed
Helps companies to resume normal business operations as soon as possible
All of the above
Only B and C
Rate this question:
When authorized by the supervisor
At the end of the day
Every week
As appointments are changed
Rate this question:
As brekdowns on equipment occur
Every day
On a regular basis
When new equipment is installed
All of the above
Rate this question:
$1,295
$1,195
$1,205
$1,105
Rate this question:
The
J
Penney
Store
C
Rate this question:
Group rating
Prestige
Goal accomplishment
Feedback
None of the above
Rate this question:
Coding
Captioning
Indexing
Marking
Rate this question:
Records can be retrieved quickly and easily
Electrical power surges and failures can erase or change the information
Less storage space is required
Records can be organized and updated easily
Rate this question:
Helping you in determining post-secondary choices
Giving you a sense of direction in your life
Allowing you to reach career goals
Allowing you to obtain a work permit
Rate this question:
It identifies how long a record or document must be kept.
It is a collection of related records.
It helps you keep records up-to-date and speeds up the retrieval process.
It is flexible and may be designed to meet the needs of a particular organization.
Rate this question:
Tables
Forms
Queries
Reports
Both C and D
Rate this question:
0, 1, 2
1, 2, 3
4, 5, 6
5, 6, 7
3, 4, 5
Rate this question:
Ergonomics
Employee empowerment
Economics
Office competencies
Both A and B
Rate this question:
Being on time for appointments
Taking an ample supply of business cards
Providing gifts when appropriate
All of the above
Only A and C
Rate this question:
Application
Biography data folder
Data sheet
Portfolio
Rate this question:
Please use the correct devise when removing your paper from the machine.
The company offers very good benefits to its personel.
We need to order more letterhead stationary before Friday.
You will be out of luck if you loose this money.
None of the sentences have complete spelling accuracy.
A current file
A monthly file
A reminder file
A tickler file
Rate this question:
Wizards
Templates
Blank forms
Display view
Rate this question:
Indexing
Sorting
Number assignment
A retrieval bar code
Coding
Rate this question:
Quiz Review Timeline (Updated): Mar 6, 2024 +
Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
Quiz In Office Managent Datacom2020
This quiz covers essential aspects of office management including ethical behavior, document security, and file management, designed for Datacom2020.
Questions:
10 |
Attempts:
122 |
Last updated:
Apr 25, 2024
|
BMT II CPAS Review 5
BMT II CPAS Review 5 focuses on essential office management skills such as filing systems, meeting documentation, and professional correspondence. It assesses the ability to...
Questions:
41 |
Attempts:
76 |
Last updated:
Jun 25, 2024
|
Office Management! Trivia Questions
Can you answer these questions about office management? Office managers are put in place to ensure that a business's objectives are properly attained by the staff they...
Questions:
15 |
Attempts:
506 |
Last updated:
Nov 16, 2023
|
The Office Management Quiz: MCQ Trivia
Managers are expected to have some control over their stuff so that they follow the guidelines stipulated to make the office conducive and goal attainment of objectives...
Questions:
15 |
Attempts:
2966 |
Last updated:
Mar 11, 2024
|
Office Administration And Office Management Quiz
Office administration and office management is a vital course to not only office managers but also for receptionists. The quiz below tests on the fundamentals of office...
Questions:
10 |
Attempts:
9459 |
Last updated:
Mar 22, 2023
|
Quiz In Office Managent Datacom2020
This quiz covers essential aspects of office management including ethical behavior, document security, and file management, designed for Datacom2020.
Questions:
10 |
Attempts:
122 |
Last updated:
Apr 25, 2024
|
Wait!
Here's an interesting quiz for you.