1.
A major criticism of B2C marketing was that consumers used the Web to collect information but continued to shop in person at stores.
2.
Ironically, the marketing concept was developed in the United States, but not fully implemented by American firms until forced to do so by foreign competitors.
3.
Marketers have realizes the e-marketing cannot completely change the way consumers shop and purchase.
4.
Government agencies such as the FDA are primarily interested in consumer behavior research in order to influence consumers to behave in certain ways.
5.
Essentially, marketing strategies are introduced into an environment in an attempt to influence consumers.
6.
Marketers analyze that the company offering superior quality is one way of influencing consumer affect.
7.
The consumer environment refers to all external forces that exert influence upon what consumer’s think, feel, and do.
8.
Once the marketer has successfully effected a change, he/she can be assured that the change will be permanent.
9.
Sales cannot be increased without increasing the number of new customers.
10.
While advertising managers tend to emphasize information contact, retailers are more likely to focus upon the store contact component of the consumer goods purchase models.
11.
Fear appeals, because of their negative content, have been proven to be ineffective in generating either attention or action.
12.
Push strategies emphasize the use of sales, coupons, and other strategies designed to push consumers into the store.
13.
Marketers often pair emotional stimuli that generate strongly positive feelings with their product in advertising and in-store settings in order to enhance the likelihood of purchase.
14.
Marketers cannot employ operant conditioning to decrease the probability of a response.
15.
The use of loss leaders is an example of a marketing application of the operant theory concept shaping.
16.
While modeling has been proven to assist in the adoption of new behaviors, it has not proven effective in promoting the cessation of existing behaviors.
17.
Behavior research is employed to both design/implement market offerings/strategies and to evaluate the success of these efforts.
18.
Marketers always seek to increase market share.
19.
Traditionally, affective strategies seek to influence overt behavior by providing product information designed to emphasize the offering’s competitive advantages.
20.
Most consumer promotions are designed to increase the probability that consumers will purchase a particular brand or combination of products.
21.
Consumer affect and cognition processes occur in isolation and largely, if ever, interact in determining a response to stimulus object.
22.
Evaluations represent the strongest form of affect response
23.
Since the affective system is largely reactive, the consumer usually has little direct control over it.
24.
Because of its problem-solving nature, extensive cognitive activity is involved in all possible situations.
25.
Affective responses tend to be most important in the purchase of goods/services associated with sensory/emotional satisfaction