A system to justify cutting staff to save money
A system focused on the identification and elimination of waste
A system to increase efficiency, productivity and quality
Just a set of tools
Lean can only be applied in for-profit corporate environments.
A company’s product many be a service.
Lean can only be applied to companies that make “widgets”.
Every organisation – and every process within an organisation – has a customer.
Is this something that the customer would be willing to pay for?
Does this activity change the form, fit or function of the product or service?
Can the marketing department create a campaign to sell this service?
How much did we pay for the machine we use to do this?