Lean Thinking Book by Daniel T. Jones And James P. Womack! The value of a service or good is determined by the level of satisfaction it gives a client. Do you know the five principles of lean, which are Value, value stream, flow, pull, and perfection? Take up this quiz and get to see how well you remember the book See moreand its teachings
TRUE
FALSE
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Customer
Staff
CEO
Marketing Department
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Lean can only be applied in for-profit corporate environments.
A company’s product many be a service.
Lean can only be applied to companies that make “widgets”.
Every organisation – and every process within an organisation – has a customer.
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Customer Focus
Technology
Operations
Supplier Focus
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Gemba
5S
Jidoka
Kaizen
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It’s inventory
It’s consultants
It’s CEO
It’s People
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Engines
Processes
People
Metrics
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Re-work
Inventory
Money
Intellect
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Intellect
Overproduction
Waiting
Movement
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Intellect
Re-work
Transportation
Inventory
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Motion
Processing
Transportation
Inventory
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Waiting
Kaizen
Food
Motion
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Is this something that the customer would be willing to pay for?
Does this activity change the form, fit or function of the product or service?
Can the marketing department create a campaign to sell this service?
How much did we pay for the machine we use to do this?
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TRUE
FALSE
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Quiz Review Timeline (Updated): Mar 21, 2023 +
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