Lean Thinking Book By Daniel T. Jones And James P. Womack! Trivia Quiz
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Lean Thinking Book by Daniel T. Jones And James P. Womack! The value of a service or good is determined by the level of satisfaction it gives a client. Do you know the five principles of lean, which are Value, value stream, flow, pull, and perfection? Take up this quiz and get to see how well you remember the book and its teachings
- 1.Lean is ____________.
- A.
A system to justify cutting staff to save money
- B.
A system focused on the identification and elimination of waste
- C.
A system to increase efficiency, productivity and quality
- D.
Just a set of tools
- 2.Lean is exclusively concerned with eliminating waste and increasing speed.
- A.
TRUE
- B.
FALSE
- 3.In "Lean Thinking" James Womack & Daniel Jones wrote that “The critical starting point for lean thinking is Value. Value can only be defined by the ultimate ________.”
- A.
Customer
- B.
Staff
- C.
CEO
- D.
Marketing Department
- 4.Pick the statements that are INCORRECT:
- A.
Lean can only be applied in for-profit corporate environments.
- B.
A company’s product many be a service.
- C.
Lean can only be applied to companies that make “widgets”.
- D.
Every organisation – and every process within an organisation – has a customer.
- 5.Which of these are TLTC pillars of excellence:
- A.
Customer Focus
- B.
Technology
- C.
Operations
- D.
Supplier Focus
- 6.
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This loom invented by Sackichi Toyoda was an early example of:- A.
Gemba
- B.
5S
- C.
Jidoka
- D.
Kaizen
- 7.An organisation's most important asset is:
- A.
It’s inventory
- B.
It’s consultants
- C.
It’s CEO
- D.
It’s People
- 8.Fujio Cho, Toyota Chairman, said: “First we build ______, then we build cars.”
- A.
Engines
- B.
Processes
- C.
People
- D.
Metrics
- 9.Which is not one of the eight wastes:
- A.
Re-work
- B.
Inventory
- C.
Money
- D.
Intellect
- 10.Providing copies of reports to people who have not asked for them and will not read them is an example of which type of Muda?
- A.
Intellect
- B.
Overproduction
- C.
Waiting
- D.
Movement
- 11.Assigning work to someone that is non-value-added and not allowing them to improve the process is an example of what kind of waste?
- A.
Intellect
- B.
Re-work
- C.
Transportation
- D.
Inventory
- 12.A patient having to give the same information over and over again in the emergency department is an example of _________ waste.
- A.
Motion
- B.
Processing
- C.
Transportation
- D.
Inventory
- 13.A spaghetti chart is a tool that shows _________ waste.
- A.
Waiting
- B.
Kaizen
- C.
Food
- D.
Motion
- 14.What questions can you ask to determine if a process is value-added or non-value added / waste?
- A.
Is this something that the customer would be willing to pay for?
- B.
Does this activity change the form, fit or function of the product or service?
- C.
Can the marketing department create a campaign to sell this service?
- D.
How much did we pay for the machine we use to do this?
- 15.Kaizen means making big, dramatic changes as fast as possible.
- A.
TRUE
- B.
FALSE
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