What is the first thing a current patient must do as he or she comes...
Who is responsible to verify if Personal Injury Protection (PIP)...
What is the proper appointment scheduling protocol?
Which form is a patient required to fill out when an MRI is ordered?
What is the protocol if a Civil Processor attempts to serve a subpoena...
What is the purpose of completing and balancing a Daysheet every...
When is the Stamps Usage Spreadsheet due?
Is Uninsured Motorist (UM) coverage a mandatory or optional coverage...
Patient’s auto insurance information is entered as a guarantor in...
Patient completed MRI scans of Cervical and Lumbar. You noticed that...
Who is responsible to complete the Monthly Clinic Surveillance in an...
What does “Code D” stand for?
What does "PPE" stand for?
What does "Code Red" mean?
Where should all biomedical waste containers be located?
How many patient identifiers are we required to complete at the time a...
Which color of binder represents the MSDS Binder?
Is it required to fax the Daily New Patient Log on a day there are no...
When a patient is finaled from care by the Medical Provider, patient...
How often are the offices required to change the A/C filters?
Which is the one main item you are required to scan in Color in the...
What does “ADL” stand for?
What do you do when you receive notification that an attorney has...
How does Med+Plus notify you when the max $ amount (credit limit) has...
The Standard Disclosure is only completed and signed on the initial...
Why are you still required to enter a patient’s lapsed auto...
Which font color is used when MRI information is added in the Notes...
Employees may be tested for drugs on an unannounced random basis by...
The Internet is to be used for business purposes only and should not...
What are you required to do if you forget to clock in at work?
The Organization requires each employee to promptly notify Human...
Employees are not required to clock out in an office when leaving to...
All non-working medical equipment in an office must be tagged out...
Patients who are seen on a particular day for a re-evaluation with an...
Which code do you call in the event of a medical emergency?
Should an incident occur in an office involving a patient or visitor,...
Which folder in the Computer do you use to print general paperwork for...
Which icon in Med+Plus do you use to open patients search screen?
What does “Code Blue” stand for?
Where do you file the original AOB of Florida Sunshine Transport, Inc....
Where do you go to view your timesheet?
Indicate (2) services that may be provided to a patient which require...
If a patient did not own a vehicle at the time of a motor vehicle...
What are you required to provide a patient when a new prescription for...
What does "Code S" mean?
How often do we complete the Clinic Surveillance at the office?
If a patient has questions pertaining to what he or she would owe for...
When can a Letter of Protection be requested to an attorney, if...
What are we supposed to file in the Communications Binder?
An advance directive is a document that allows a competent individual...
Which medical evaluation packet is used for patients scheduled for a...
What does “AOB” stand for?
What does “PIP” stand for?
A patient’s treatment must be stopped when the patient’s PIP...
Patient is being seen today for an initial evaluation. Patient advised...
Who is the person ultimately responsible to approve Open MRIs?
Who is our Quality Manager?
What is the protocol when a patient informs you that he or she has...
When is it required to fax a request for a Letter of Protection to a...
What do you do with the packing slip obtained when office supplies are...
Scenario: You have entered service charges in a patient’s account...
Who do you contact when there is a problem with Med+Plus?
What does “NKDA” stand for?
What does “EIN” stand for?
How do you process any checks that are mailed to the office?
What are you required to do when a patient decides to discontinue...
Soiled lines must be handled with gloves at all times.
Where is the signed Letter of Protection scanned in EHR once received...
A patient was driving an insured vehicle at the time of the...
A former patient from an accident that occurred in 2009 comes back to...
Who do you contact to obtain approval to treat if a new patient states...
When is the Stamps Postage Usage spreadsheet due?
What do you do with the checks from insurance companies that are...
What is your responsibility when a new patient provides a Photo ID?
A patient who has PIP benefits available cannot treat in our...
What must be updated in the Condition tab of a patient’s account...
How many times a week is the Daily New Patient Log faxed to Central...
Which font color is used when Specialist information is added in the...
What does maintenance, palliative or supportive care consists of?
How long do we keep daysheets in the Daysheet Binder?
An MRI of Brain can be scheduled without verification of payment...
A patient, who is minor, may sign the Standard Disclosure form as long...
Who do you notify when you receive new insurance information for a...
What are you required to do if you get injured in the workplace?
What is the name of our Biomedical Waste Transporter?
What does "PASS" stand for?
What is the protocol when both PIP and BI coverage have not been...
What is the protocol when a request for medical records from the...
What does it mean when a patient’s case is referred as “Straight...
What does the “MSDS Binder” represent?
How many times must you request a Letter of Protection from an...
Who is responsible for verifying the insurance coverage of a patient?
How many times during a patient’s course of treatment is the ADL...
The Housekeeping Schedule is faxed at the end of each...
Which documents are provided to a patient after each re-evaluation?
Who needs to be contacted for approval if a patient would like to be...
Which MRI scan is automatically approved on the initial evaluation...
How often does our Biomedical Waste Transporter pick up biomedical...
Which medical evaluation packet is used for new patients?
If a minor comes in for an initial evaluation with an adult who is not...
The Medical Provider at the home office is not authorized to prescribe...
What is the minimum BI coverage limit, if any?
The UM coverage comes from the AT-fault party’s insurance policy.
What is the protocol if a patient informs you that he or she is...
Are you required to obtain approval to provide an MRI script to a...
When is the ADL (Activities of Daily Living) given to patients to fill...
Which drive of the computer do you select to obtain a narrative report...
How often is a patient entitled to receive a roll-on or tube of...
What is the purpose of a Clearance Letter?
A patient was involved in a motor vehicle accident. Whose insurance do...
What do you when a patient checks “Yes” to any of the questions on...
When is the EIN entered in Med+Plus?
A patient cannot treat at two different medical facilities, Physicians...
What are you required to do when a patient requests to be transferred...
Central Scheduling must be notified when a New Patient does not...
What is the name of the Billing Provider always used for...
If multiple patients are picked up at the same location and time for...
What do you do when a subpoena for a patient’s medical records is...
What do you do when the Claim# from a patient’s auto insurance is...
Who is the Radiation Safety Officer for our organization?
Who is our Human Resources Manager?
What is the protocol when the office receives a request for a...
Where do you file the original Assignment of Rights & Benefits...
What is the protocol when a patient is referred to one of our in-house...
What does HIPAA stand for?
Which product considered as “durable goods” requires us to log its...
Can you, as an Office Coordinator, discuss patient’s balance...
Patient is a passenger in a friend’s insured vehicle during a motor...
What is the protocol when a patient does not provide a Photo ID by the...
List item(s) approved to be disposed of in the Biomedical Waste...
When is a new patient instructed to sign the “Standard Disclosure...
When is it applicable for a patient to fill out and sign an Affidavit?
What is the time a therapy note and fee slip are required to be turned...
Indicate the service codes used for charges when a patient...
Whose insurance do we bill when a patient is involved in a Slip and...
How long is transportation service automatically approved for a new...
Work Restriction Forms for patients cannot be completed by...
What is the name of the form filled out by a patient using the...
Patient is not the insured of the auto insurance policy being used....
Whose insurance provides Bodily Injury (BI) coverage to an injured...
What is the name of Binder where the data sheets for the chemicals...
New Patients who are 30 minutes late from their scheduled appointment...
What is the main purpose of showing the New Patient Presentation Video...
What is our general drug policy regarding a stolen prescription before...
What are you required to do with page #8 of the Established Medical...
If a patient is ordered MRI scans of Brain and Knee on the initial...
Which products are logged in the Durable Goods Binder?
Patient was seen by a Chiropractor for an initial evaluation. Patient...
What is the purpose of the “Standard Disclosure and...
Employees who are injured in the workplace may treat at Physicians...
If a patient misses (2) appointments for MRI, the MRI appointment...
What are you required to do according to the Missed Appointment System...
A female patient is scheduled for an MRI of the Right Knee and informs...
How do you obtain a final narrative report dictated by a Medical...
Physicians Group, LLC does not honor Advance Directives.
What is the max $ amount (credit limit) set when a NEW patient’s...
What is the protocol when patient reaches the Tenth Day on the Missed...
What is the protocol to order office supplies?
Whose insurance (if available) applies first when a patient is hit by...
Why is it important to know if any other person (other than the...
What is the purpose of the LOP Binder?
Does our organization treat patients for Workers Compensation claims?
Patient’s PIP insurance covers services up to $10,000 at 80% with...
Patient was a pedestrian when hit by a vehicle. The patient does not...
What does “ALARA” stand for?
What is the first thing you do when you receive a letter from a...
Which page from the Comprehensive Evaluation packet indicates the...
A patient who was driving a friend’s insured vehicle can use the...
How long are we supposed to keep the manifests/receipts from our...
Whose insurance does the UM coverage come from?
Patient must fill out and sign an Affidavit if he or she owns a...
What do you do when a patient calls the office requesting a refill on...
What kind of treatment can a patient receive if the patient is...
Who needs to be notified to obtain approval for a 2nd accident case?
What is the protocol when you receive an IME cut off letter from the...
Which are the codes used for transportation charges, based on our own...
The BI coverage comes from the patient’s own auto insurance policy.
Where can you find all policies and procedures for Physicians Group,...
What is the protocol when an attorney sends a letter to the office...
The Chiropractor of the office may provide a Work Restriction Note to...
Who is our Risk Manager?
What is the discount percentage deducted from a patients’...
All patients who use transportation services through Florida Sunshine...
What do you do when a patient inquires information about what he or...
What is required to write down on the Durable Goods log when a...
How long do we keep Patient’s Sign-In sheets in the office?
When exactly is an Attorney contacted in reference to a patient’s...
What is the protocol when a person calls the office stating that he or...
Who is required to obtain the BI limit, if applicable, on a...
Name the products we log in the Durable Goods Binder at each office.
The Case Management Department must be notified when a patient’s...
A patient was on a bicycle when hit by a vehicle at the time of...
What is the max $ (credit limit) amount selected in the Case tab of a...
What is the protocol when a patient’s balance reaches $15,000?
What is the starting max $ amount (credit limit) for patients involved...
Who would you call in the event of a Hazard Spill in the office?
Who is the Safety Manager for the organization?
ICD-9 Codes is an acronym for “Insurance Codes Description.”
The computer must be
What should be done to Prescription Pads at close of business day?