Contacting all revenue centers for final posting information
Updating room status information
Verifying information captured at registration
Resolving guest complaints
Verifying information captured at registration.
Updating room status information.
Creating guest history records.
Resolving outstanding guest account balances.
Ready for sale.
The guest’s registration card and folio.
Questionnaire sent to past guests.
The front desk agent’s observations at check-out.
The front office log book and relevant group resumes.
Credit or debit card.
Approved direct billing.
All of the above.
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