Remote Control Knowledge Test

10 Questions | Total Attempts: 41

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Knowledge Quizzes & Trivia

General knowledge quiz of remotes we offer, and some receiver functions that are controlled by those remotes.


Questions and Answers
  • 1. 
    How much do we sell Direct TV NFL remotes for?
    • A. 

      $29

    • B. 

      $39

    • C. 

      $49

    • D. 

      $59

  • 2. 
    Up to how many devices can you control with one Dish Network remote?
    • A. 

      1

    • B. 

      2

    • C. 

      3

    • D. 

      4

    • E. 

      5

  • 3. 
    Which of the following receivers do not support Picture-In-Picture functionality?
    • A. 

      625

    • B. 

      512

    • C. 

      322

    • D. 

      222

    • E. 

      Neither 322 or 222

  • 4. 
    You can use the Skip Forward button to advance your DVR recordings in ________ increments?
    • A. 

      15-Second

    • B. 

      30-Second

    • C. 

      45-Second

    • D. 

      60-Second

  • 5. 
    If a customer calls and has accidentally changed the channel or video input on their TV and cannot get the picture back from their satellite receiver, they can ________ to assist in getting back to watching satellite programming.
    • A. 

      Use the View Live TV Button

    • B. 

      Use the DISH button

    • C. 

      Use the Recover button

    • D. 

      Use the Recall Button

  • 6. 
    In order to turn your TV off using you remote, it must first be in TV mode.
    • A. 

      True

    • B. 

      False

  • 7. 
    If a customer calls and says neighbor just got installed with DISH, but now their TV changes channels on its own. What would you advise them to change?
    • A. 

      TV2 Channel Out

    • B. 

      Remote Address

    • C. 

      Receiver Smartcard

    • D. 

      Remote Key Color and Type (IR/UHF/UHF PRO)

  • 8. 
    With the 922, if a remote is lost, press SYSTEM INFO on the receiver’s front panel, and Select:
    • A. 

      Find My Remote

    • B. 

      Lost Remote

    • C. 

      Locate

    • D. 

      Discover

  • 9. 
    If you press the ______ button, you can quickly change the shape of the picture on your TV to match the frame size of the program you are watching.
    • A. 

      TV/Input

    • B. 

      Format

    • C. 

      Recover

    • D. 

      SAT

  • 10. 
    Press ___________on the new 922 remote control to quickly access thousands of listings across the Program Guide, DVR, and On Demand offerings.
    • A. 

      Guide + Menu

    • B. 

      Menu button Twice

    • C. 

      Search

    • D. 

      None of the buttons listed