Remote Control Knowledge Test

Pressing the "Format" button allows you to quickly change the shape of the picture on your TV to match the frame size of the program you are watching. This is useful when watching content that is in a different aspect ratio than your TV screen, as it ensures that the picture fills the screen properly without any distortion or black bars.

To turn off your TV using the remote, it does not need to be in TV mode. The remote can be programmed to control various devices, including the TV, regardless of the mode it is in. Therefore, the statement is false.

The customer should be advised to change the Remote Address. This is because when the neighbor got installed with DISH, their remote might be interfering with the customer's TV, causing it to change channels on its own. By changing the Remote Address, the customer can ensure that their remote is no longer synced with the neighbor's TV and the issue should be resolved.

The correct answer is $49 because it is the price listed among the options provided.

The correct answer is 4 because Dish Network remotes are designed to control up to four devices simultaneously. This allows users to conveniently operate their television, satellite receiver, sound system, and other compatible devices with a single remote control.

The correct answer is 30-Second because it is the standard increment for skipping forward in DVR recordings. This allows viewers to quickly fast-forward through commercials or other parts of the recording that they are not interested in watching. The 30-second increment strikes a balance between skipping too much content and skipping too little.

If a customer accidentally changes the channel or video input on their TV and cannot get the picture back from their satellite receiver, they can use the "Recover" button to assist in getting back to watching satellite programming.

The receiver model 322 does not support Picture-In-Picture functionality.

If a remote is lost with the 922, the receiver's front panel can be used to locate it. By pressing SYSTEM INFO, the user can navigate to the "Locate" option, which will help in finding the lost remote.

Pressing the "Search" button on the new 922 remote control allows users to quickly access thousands of listings across the Program Guide, DVR, and On Demand offerings. This button is specifically designed to facilitate easy and efficient searching for desired content, making it the correct answer for this question.