Remote Control Knowledge Test

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| By Mwashington322
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Mwashington322
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Quizzes Created: 1 | Total Attempts: 117
Questions: 10 | Attempts: 117

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Remote Control Knowledge Test - Quiz


General knowledge quiz of remotes we offer, and some receiver functions that are controlled by those remotes.


Questions and Answers
  • 1. 

    How much do we sell Direct TV NFL remotes for?

    • A.

      $29

    • B.

      $39

    • C.

      $49

    • D.

      $59

    Correct Answer
    C. $49
    Explanation
    The correct answer is $49 because it is the price listed among the options provided.

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  • 2. 

    Up to how many devices can you control with one Dish Network remote?

    • A.

      1

    • B.

      2

    • C.

      3

    • D.

      4

    • E.

      5

    Correct Answer
    D. 4
    Explanation
    The correct answer is 4 because Dish Network remotes are designed to control up to four devices simultaneously. This allows users to conveniently operate their television, satellite receiver, sound system, and other compatible devices with a single remote control.

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  • 3. 

    Which of the following receivers do not support Picture-In-Picture functionality?

    • A.

      625

    • B.

      512

    • C.

      322

    • D.

      222

    • E.

      Neither 322 or 222

    Correct Answer
    C. 322
    Explanation
    The receiver model 322 does not support Picture-In-Picture functionality.

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  • 4. 

    You can use the Skip Forward button to advance your DVR recordings in ________ increments?

    • A.

      15-Second

    • B.

      30-Second

    • C.

      45-Second

    • D.

      60-Second

    Correct Answer
    B. 30-Second
    Explanation
    The correct answer is 30-Second because it is the standard increment for skipping forward in DVR recordings. This allows viewers to quickly fast-forward through commercials or other parts of the recording that they are not interested in watching. The 30-second increment strikes a balance between skipping too much content and skipping too little.

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  • 5. 

    If a customer calls and has accidentally changed the channel or video input on their TV and cannot get the picture back from their satellite receiver, they can ________ to assist in getting back to watching satellite programming.

    • A.

      Use the View Live TV Button

    • B.

      Use the DISH button

    • C.

      Use the Recover button

    • D.

      Use the Recall Button

    Correct Answer
    C. Use the Recover button
    Explanation
    If a customer accidentally changes the channel or video input on their TV and cannot get the picture back from their satellite receiver, they can use the "Recover" button to assist in getting back to watching satellite programming.

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  • 6. 

    In order to turn your TV off using you remote, it must first be in TV mode.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    To turn off your TV using the remote, it does not need to be in TV mode. The remote can be programmed to control various devices, including the TV, regardless of the mode it is in. Therefore, the statement is false.

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  • 7. 

    If a customer calls and says neighbor just got installed with DISH, but now their TV changes channels on its own. What would you advise them to change?

    • A.

      TV2 Channel Out

    • B.

      Remote Address

    • C.

      Receiver Smartcard

    • D.

      Remote Key Color and Type (IR/UHF/UHF PRO)

    Correct Answer
    B. Remote Address
    Explanation
    The customer should be advised to change the Remote Address. This is because when the neighbor got installed with DISH, their remote might be interfering with the customer's TV, causing it to change channels on its own. By changing the Remote Address, the customer can ensure that their remote is no longer synced with the neighbor's TV and the issue should be resolved.

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  • 8. 

    With the 922, if a remote is lost, press SYSTEM INFO on the receiver’s front panel, and Select:

    • A.

      Find My Remote

    • B.

      Lost Remote

    • C.

      Locate

    • D.

      Discover

    Correct Answer
    C. Locate
    Explanation
    If a remote is lost with the 922, the receiver's front panel can be used to locate it. By pressing SYSTEM INFO, the user can navigate to the "Locate" option, which will help in finding the lost remote.

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  • 9. 

    If you press the ______ button, you can quickly change the shape of the picture on your TV to match the frame size of the program you are watching.

    • A.

      TV/Input

    • B.

      Format

    • C.

      Recover

    • D.

      SAT

    Correct Answer
    B. Format
    Explanation
    Pressing the "Format" button allows you to quickly change the shape of the picture on your TV to match the frame size of the program you are watching. This is useful when watching content that is in a different aspect ratio than your TV screen, as it ensures that the picture fills the screen properly without any distortion or black bars.

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  • 10. 

    Press ___________on the new 922 remote control to quickly access thousands of listings across the Program Guide, DVR, and On Demand offerings.

    • A.

      Guide + Menu

    • B.

      Menu button Twice

    • C.

      Search

    • D.

      None of the buttons listed

    Correct Answer
    C. Search
    Explanation
    Pressing the "Search" button on the new 922 remote control allows users to quickly access thousands of listings across the Program Guide, DVR, and On Demand offerings. This button is specifically designed to facilitate easy and efficient searching for desired content, making it the correct answer for this question.

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  • Current Version
  • Mar 19, 2024
    Quiz Edited by
    ProProfs Editorial Team
  • Apr 15, 2010
    Quiz Created by
    Mwashington322
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