.
Allow a user to transfer a case to another employee at any stage of the case.
Reassign any task that remains open after three days to another user.
An application randomly sends a survey to customers once their case is resolved.
Requiring a separate approval process whenever an order exceeds USD 10,000.
Defines what the step should do.
Describes the business value of the step.
Instructs an architect how to build the step.
Describes to an end user what should be done in the step.
At the beginning of the step
Only if the user manually updates the case status
At the end of the step
The status of a case cannot be automatically updated
Approve/Reject
Create Case
Change stage
Collect information
Make loan request a parent case type, and appraisal a child case type.
Make both loan request and appraisal peer case types.
Make mortgage a parent case type. Make loan request and appraisal child case types
Make appraisal a parent case type, and loan request a child case type.
Both Pay-37 and Pac-56 have to be resolved before PO-11 can be resolved
PO-11 can be resolved when either Pay-37 or Pac-56 is resolved.
Pac-56 has to be resolved before Pay-37 is resolved.
PO-11 has to be resolved before either Pay-37 and Pac-56 is resolved.
By adding the ruleset that contains the property to the application
By applying directed inheritance.
By applying pattern inheritance.
By naming PegaRULES as the built-on application.
The status of the rule.
The application that uses the rule.
The description of the rule.
The class of the rule.
The type of the rule.
The application ignores the checked-out version and uses the previous version in the application ruleset.
The application returns an error and stops processing the case, because the rule is unavailable for use.
The application runs the checked-out version of the rule, because that is the most up-to-date version of the rule.
The application cannot run because the rule is unavailable.
Page
Single value
Value group
Text
Information about the Pega server.
Data cached from an outside system.
Information about the current operator
Information about a case.
Apply the declare expression in the approval flow action.
Calculate the total interest rate value by adding all the declare expression target property values
Specify forward chaining in the declare expression that calculates the total interest rate value.
Specify backward chaining in the total interest rate declare expression.
When a value in the child case or spin-off case changes
When a case is created
Whenever a parent's value changes
When a parent's value changes and a data transform is used to configure the data propagation
The data page reloads automatically one hour after it was last accessed.
The data page reloads automatically one hour after it was created.
The data page reloads on the next access one hour after it was last accessed
The data page reloads on the next access one hour after it was created.
Drop-Down
Text field
Label
Button
Use case data
Use local storage
Use a data page
Use a static list
.pxUrgencyWork
.pxUrgencyAssign
.pxUrgencyAssignSLA
.pyUrgencyAssignAdjust
Application users to mark a specific location for business exceptions that may arise in the process flow
Application users to focus on more nuanced decisions that require business expertise
Architects to improve the performance of the application
Architects to spend less time building the application
Update the existing form to apply a circumstance; specify June 15, 2016, as the end date.
Circumstance the form by property and date; test that the creation date for the case is on or after June 15, 2016.
Circumstance the form by property and date; specify June 15, 2016, as the start date.
Circumstance the form by template and definition; in the definition, specify June 15, 2016, as the cut-off date.
Tab key > Add new work
Open mobile app > Focus
Double-click > Scan barcode/QR code
Run data transform > Enter
Add a filter condition where Case ID is greater than one.
For the Case ID property, select Highest to Lowest sort type.
For the Case ID property, select Count in the Summarize column.
Make sure that the Case ID is the first column in the report.
Both process metrics and business metrics are exposed by default.
Process metrics, such as the current stage or status, are exposed by default.
Neither process metrics nor business metrics are exposed by default.
Business metrics, such as the total value of a sales order, are exposed by default.
Creation date (.pxCreateDate)
Assigned case worker (.pxAssignedOperatorID)
Case ID (.pyID)
Expiration date (.ExpiryDate)
Sales territory (.Territory)
Records the result of the unit test.
Copies test results to the clipboard.
Provides initial values for properties used in rule evaluation.
Identifies an automated test result to compare rule execution against.
Use the Clipboard tool and search for the property value on pyWorkPage that is causing the error
Use the Live UI tool and search for the form that is causing the error.
Use the Tracer tool, search for the first FAIL status, and see which step is causing the error.
Use the Alerts tool and search for the alert that is reporting the error.
Function
DataPage
Declare expression
Data Transform
9:42
9:27
9:20
9:35
Live UI
The Tracer
The Clipboard tool
The Property Analyzer
Live UI
The Tracer
The Clipboard tool
The Property Analyzer
An application sends a notification to a manager if a purchase request requires approval. Otherwise, the application sends a notification to the employee that the request was approved.
An application sends an email to a customer to confirm opening a account. For customers in certain states or provinces, the email includes a mandatory disclosure.
An application sends a text if a customer provides a mobile phone number, otherwise, the application sends an email.
An application computes a shipping charge for orders. If the order exceeds USD100, the customer receives a credit of 50% of the shipping charge.
The case type uses an authorization process used throughout the organization.
The case type uses the Data-Party-Operator class to describe a work party.
The case type uses the Data-Party-Operator class to describe a work party.
The case type uses the Data-Party-Operator class to describe a work party.
Function
Data transform
Declare expression
Data page
Declare expression
Decision tree
Decision table
When rule
Data transform
Declare expression
When rule
Activity
Map the response to the application data structure
Perform error handling
Map the protocol specific response to the clipboard
Finalize the connector
The data propagation features will track changes to configured properties and propagate the values to the check inventory case automatically for the entire lifecycle of the purchase request case.
The data propagation features cannot be used for this scenario because the check inventory case is created after the purchase request has been resolved.
The data propagation features propagates values from the purchase request case on creation of the check inventory case. Subsequent updates need to be handled manually.
The data propagation features can only be used for the quantity because it only supports updating of properties. The adding and removing of products in the purchase request is not supported.
Allow the CSR to select a value for .pxurgencyWork.
Allow the CSR to select an SLA with greater urgency adjustments.
Allow the CSR to select a value for .pyUrgencyAssignAdjust.
Allow the CSR to adjust the goal and deadline urgency for the case.
Create one edit validate rule that includes two conditions – one for the credit score property and one for the employment status property.
Create one validate rule that includes two conditions – one for the credit score property and one for the employment status property.
Create two edit validate rules. Each rule includes one condition – one for the credit score property and one for the employment status property.
Create two validate rules. Each rule includes one condition – one for the credit score property and one for the employment status property.
Configure an action set on the button control.
Configure a local action on the button control.
Configure a mixin for the button in the skin.
Configure a style format for the button in the skin
Configure the mandatory fields as Required in the section rule
Use multiple Validate rules for each mandatory field
Use an Edit Validate rule to verify if each of the mandatory properties has a value
Use a Validate rule to verify the mandatory fields have a value
Validate
Edit Validate
Service Level
Data Transform
Summarize the manager column
Sort the manager column
Group the manager column
Filter the manager column
Select Highest to Lowest sort type for Create Date.
Select Count in the Summarize column for Create Date.
Add a filter condition where Create Date is greater than the current date.
Make that Create Date the first column in the report.
11:32
11:38
11:40
11:28
.DueDate
.pyStatusWork
.pxAssignedOperatorID
.pxCreateDateTime
Use a column layout with a responsive breakpoint at smart phone screen width to hide the left and right columns
Circumstance the section rule to display the photos with different arrangements at different screen sizes.
Circumstance the layout to display the photos the photos with different arrangements at different screen sizes.
Use a dynamic layout with a responsive breakpoint at smart phone screen width to change from an inline format to a stacked format.
When rule
Decision tree
Validate
Data transform
The data propagation feature only propagates data when the repair case is created.
The data propagation feature will continue to track changes and propagate data to the repair case until the claim case is resolved.
The data propagation feature will track changes and propagate data for the entire lifecycle of the repair case.
The data propagation feature cannot be used because it only supports data propagation to child cases.
Quiz Review Timeline (Updated): Mar 21, 2022 +
Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
Do You Know Who's Your Ideal Customer?
Do you know who your ideal customer is? If not, this quiz can help find that. For you to be a successful salesperson, you need to understand your customers and what you want they...
Questions:
10 |
Attempts:
604 |
Last updated:
Nov 16, 2023
|
Telecom In-store Promoter 4
Telecom In-store Promoter 4 quiz focuses on enhancing customer interaction skills. It assesses the use of feature-benefit approaches, greeting techniques, probing to identify...
Questions:
30 |
Attempts:
332 |
Last updated:
Mar 17, 2023
|
Internal PKT May 2017
The 'Internal PKT May 2017' quiz assesses knowledge on various promotional strategies and customer engagement tactics within a telecommunications context, focusing on specific...
Questions:
10 |
Attempts:
184 |
Last updated:
Apr 20, 2023
|
Collecting Reviews- Tier 1
This quiz, titled 'Collecting Reviews- tier 1,' assesses knowledge on gathering customer reviews via Facebook, focusing on features, usage, and implications of reviews on...
Questions:
44 |
Attempts:
1018 |
Last updated:
Mar 20, 2023
|
Customer Journey To Online Purchase Quiz
First quiz of Net Literacy MBA course based on assigned reading: Customer Journey to Online Purchase.
Questions:
6 |
Attempts:
135 |
Last updated:
Apr 16, 2024
|
Part Five - Order Conditioning
Part Five - Order Conditioning explores strategic sales techniques to maximize customer savings and bookings. It assesses skills in using customer bonus plans, hostess reward...
Questions:
10 |
Attempts:
531 |
Last updated:
Mar 22, 2023
|
Wait!
Here's an interesting quiz for you.