Quiz: Project Quality Management Practice Questions!
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- 1.Which of the following is responsible for the quality of the project deliverables?
- A.
The project champion
- B.
The project team
- C.
Stakeholders
- D.
Customers
- 2.
![What type of chart is the following?
- ProProfs]( "What type of chart is the following?")
What type of chart is the following?- A.
Control
- B.
Pareto
- C.
Scatter
- D.
Flow
- 3.You are the project manager for the BBB Project. Stacy, a project team member, is confused about what QA is. Which of the following best describes QA?
- A.
QA is quality assurance for the overall project performance.
- B.
QA is quality acceptance according to scope verification.
- C.
QA is quality assurance for the project deliverable.
- D.
QA is quality assurance for the project stakeholders.
- 4.You are the project manager for the Photo Scanning Project. This project is similar to another project you have completed. Your project is to electronically store thousands of historical photos for your city's historical society. Quality is paramount on this project. Management approaches you and asks why you have devoted so much of the project time for planning. Your response is which of the following?
- A.
This is a first-time, first-use project, so more time is needed for planning.
- B.
Planning for a project of this size, with this amount of quality, is mandatory.
- C.
Quality is planned into a project, not inspected in.
- D.
Quality audits are part of the planning time.
- 5.You are the project manager for the Floor Installation Project. Today, you plan to meet with your project team to ensure the project is completed with no deviations from the project requirements. This process is which of the following?
- A.
Quality planning
- B.
Quality management
- C.
Quality control
- D.
Quality assurance
- 6.You are the project manager for the ASE Project, which must map to industry standards in order to be accepted by the customer. You and your team have studied the requirements and have created a plan to implement the deliverables with the appropriate level of quality. What is this process called?
- A.
Quality planning
- B.
Quality management
- C.
Quality control
- D.
Quality assurance
- 7.Which of the following is an example of internal failure cost?
- A.
Rework
- B.
Quality audits
- C.
Random quality audits
- D.
Project team training
- 8.QC is typically a(n) _______________ process.
- A.
Management
- B.
Project manager
- C.
Audit
- D.
Inspection
- 9.QA is typically a(n) _______________ process.
- A.
Management
- B.
Project manager
- C.
Audit
- D.
Inspection
- 10.You are the project manager for a large manufacturer of wood furniture. Your new project is the Shop Table Project, which will involve the creation and manufacture of a new table for woodworkers to use in their wood shops. For this project, you have elected to use JIT for scheduling. Which of the following is an advantage to using JIT?
- A.
It requires materials to be readily available.
- B.
It allows the project team to have control over the materials.
- C.
It decreases the inventory investment.
- D.
It allows for a broad range of deviation compared to other inventory solutions.
- 11.Your company has elected to use ISO 9000 standards. What is an attribute of ISO 9000?
- A.
It ensures that your company follows its own quality procedures.
- B.
It ensures that your company follows the set phases in each project from initiation to closure
- C.
It ensures that your company maps its processes to a proven process within the program.
- D.
It ensures that QA and QC are integrated into the product or service your organization offers.
- 12.You are the project manager of the Halogen Installation Project. As this project gets underway, you receive notice from the program manager that the organization will be moving to Kaizen technologies as part of its quality management program. What are Kaizen technologies?
- A.
Small improvements for small results
- B.
Small improvements for all projects
- C.
Small process and product improvements that are carried out on a continuous basis
- D.
Small process improvements that are made to shorten the project duration
- 13.A fishbone diagram is the same as a(n) _______________ chart.
- A.
Ishikawa
- B.
Pareto
- C.
Flow
- D.
Control
- 14.Management has asked you to define the correlation between quality and the project scope. Which of the following is the best answer?
- A.
The project scope will include metrics for quality.
- B.
Quality metrics will be applied to the project scope.
- C.
Quality is the process of completing the scope to meet stated or implied needs.
- D.
Quality is the process of evaluating the project scope to ensure quality exists.
- 15.Which of the following is most true about quality?
- A.
It will cost more money to build quality into the project.
- B.
It will cost less money to build quality into the project process.
- C.
Quality is inspection-driven.
- D.
Quality is prevention-driven.
- 16.Which of the following can be described as a business philosophy to find methods that will continuously improve products, services, and business practices?
- A.
TQM
- B.
ASQ
- C.
QA
- D.
QC
- 17.In quality management, which of the following is not an attribute of the cost of nonconformance?
- A.
Loss of customers
- B.
Downtime
- C.
Safety measures
- D.
Rework
- 18.You are the project manager for the KOY Project, which requires quality that maps to federal guidelines. To ensure that you can meet these standards, you have elected to put the project team through training specific to the federal guidelines your project must adhere to. The costs of these classes can be assigned to which of the following?
- A.
Cost of doing business
- B.
Cost of quality
- C.
Cost of adherence
- D.
Cost of nonconformance
- 19.You are the project manager for the KOY Project, which requires quality that maps to federal guidelines. During a quality audit, you discover that a portion of the project work is faulty and must be done again. The requirement to correct the work is an example of which of the following?
- A.
Cost of quality
- B.
Cost of adherence
- C.
Cost of nonconformance
- D.
Cost of doing business
- 20.Optimal quality is reached at what point?
- A.
When the stakeholder accepts the project deliverable
- B.
When revenue from improvements equal the costs of conformance
- C.
When revenue from improvement equals the incremental costs to achieve the quality
- D.
When revenue from corrective actions equals the costs of the improvement
- 21.You are the project manager of the JKL Project, which currently has some production flaws. Which analysis tool will allow you to determine the cause and effect of the production faults?
- A.
A flow chart
- B.
A Pareto diagram
- C.
An Ishikawa diagram
- D.
A control chart
- 22.Linda is the project manager of a manufacturing project. She and her project team are using design of experiments to look for ways to improve quality. Which of the following best describes design of experiments?
- A.
It allows the project manager to move the relationship of activities to complete the project work with the best resources available.
- B.
It allows the project manager to experiment with the project design to determine what variables are causing the flaws.
- C.
It allows the project manager to experiment with variables to attempt to improve quality.
- D.
It allows the project manager to experiment with the project design document to become more productive and to provide higher quality.
- 23.You are the project manager of the Global Upgrade Project. Your project team consists of 75 project team members around the world. Each project team will be upgrading a piece of equipment in many different facilities. Which of the following could you implement to ensure that the project team members are completing all of the steps in the install procedure with quality?
- A.
Checklists
- B.
WBS
- C.
PND
- D.
The WBS dictionary
- 24.Mark is the project manager of the PMH Project. Quality audits of the deliverables show there are several problems. Management has asked Mark to create a chart showing the distribution of problems and their frequencies. Given this, management wants which of the following?
- A.
A control chart
- B.
An Ishikawa chart
- C.
A Pareto diagram
- D.
A flow chart
- 25.
![In the following graphic, what does the highlighted area represent?
- ProProfs]( "In the following graphic, what does the highlighted area represent?")
In the following graphic, what does the highlighted area represent?- A.
Out-of-control data points
- B.
In-control data points
- C.
The Rule of Seven
- D.
Standard deviation
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