Project Management For Barry University

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1. _________, loosely defined, is a set of principles that guide our decision making based on personal values of what is "right" and "wrong."

Explanation

Ethics refers to a set of principles that help individuals make decisions based on their personal values of what is considered "right" and "wrong". It provides a framework for individuals to navigate moral dilemmas and make choices that align with their own moral compass. Ethics can vary between individuals and cultures, but ultimately it serves as a guide for ethical decision-making.

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About This Quiz
Project Management For Barry University - Quiz

This quiz, tailored for Barry University, assesses knowledge in Project Management, focusing on stakeholder identification, project scope, and the triple constraint. It evaluates understanding of internal and external... see morestakeholders and the impact of organizational issues on project success. see less

2. A(n) _________is a framework for describing the phases involved in developing information systems.

Explanation

The correct answer is "systems development lifecycle (SDLC)". This term refers to a framework that describes the various stages involved in developing information systems. The SDLC typically consists of phases such as requirements gathering, system design, development, testing, implementation, and maintenance. It provides a structured approach for organizations to follow when creating or modifying their information systems, ensuring that all necessary steps are taken and that the system meets the organization's needs.

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3. The ___________plan coordinates and encompasses information from all other plans.

Explanation

The project management plan is responsible for coordinating and integrating information from all other plans. It serves as a central document that outlines the objectives, scope, schedule, budget, resources, and other important aspects of a project. By encompassing information from all other plans, the project management plan ensures that all aspects of the project are aligned and working towards the same goals. It provides a comprehensive overview of the project and serves as a guide for the project team to execute and monitor the project effectively.

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4. ___________is often the most difficult and unappreciated process in project management.

Explanation

Planning is often the most difficult and unappreciated process in project management because it requires careful analysis, forecasting, and decision-making. It involves determining project objectives, defining tasks and timelines, allocating resources, and identifying potential risks and challenges. Planning requires a deep understanding of the project scope and goals, as well as the ability to anticipate and mitigate potential issues. It is often overlooked or rushed through, leading to poor project outcomes and increased chances of failure. Effective planning is crucial for project success, but it is often undervalued and underutilized.

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5. Even though many information technology projects can be completed quickly, it is still important to ___________ them.

Explanation

In the context of information technology projects, prioritizing them is crucial. This means determining the order in which projects should be completed based on their importance, urgency, and potential impact. Prioritization helps ensure that resources are allocated effectively and that the most critical projects are addressed first. It also helps in managing time, budget, and overall project success. Without prioritization, projects may be executed haphazardly, leading to inefficiencies and potentially compromising the organization's objectives.

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6. A WBS can also be shown in ___________ form as an indented list of tasks that shows the same groupings of the work.

Explanation

A WBS can also be shown in tabular form as an indented list of tasks that shows the same groupings of the work. This means that the tasks are organized in a table format, with each task listed in a separate row and the hierarchy of tasks represented through indentation. The tabular form allows for a clear and structured representation of the work breakdown structure, making it easier to understand and manage the different tasks and their relationships.

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7. A(n) ___________ is a schematic display of the logical relationships among, or sequencing of, project activities.

Explanation

A network diagram is a visual representation that shows the logical relationships and sequencing of project activities. It helps in understanding the flow of tasks and dependencies between them. By using symbols and arrows, a network diagram illustrates the order in which activities should be performed, allowing project managers to identify critical paths, estimate project duration, and allocate resources effectively. This diagram is a valuable tool for planning and managing projects, as it provides a clear overview of the project's activities and their interdependencies.

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8. ___________uses project characteristics in a mathematical model to estimate project costs.

Explanation

Parametric modeling is a technique that uses project characteristics in a mathematical model to estimate project costs. It involves identifying key variables and parameters that have an impact on the project costs, and then using these variables to develop a mathematical formula or algorithm that can predict the costs based on the given characteristics. This approach is useful when there is a significant amount of historical data available, as it allows for more accurate cost estimation by considering the relationships between different project characteristics.

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9. __________ and SPI less than one or less than 100 percent indicate problems.

Explanation

CPI stands for Cost Performance Index. It is a measure used in project management to assess the efficiency of cost utilization. A CPI value less than one indicates that the project is over budget, while a CPI value less than 100 percent suggests that the project is not utilizing its budget effectively. Therefore, both scenarios indicate problems in cost performance.

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10. Many organizations now collect and control an entire suite of projects or investments as one set of interrelated activities in one place, called a(n) __________.

Explanation

In order to efficiently manage multiple projects or investments, organizations often gather them together in a single location or system, known as a portfolio. This allows them to have a comprehensive view of all the activities and make informed decisions based on their interrelationships. By having a portfolio, organizations can prioritize, allocate resources, and monitor the progress of their projects or investments more effectively.

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11. One attribute that helps define a project is that a project has a unique purpose

Explanation

A project is a temporary endeavor with a specific goal or objective. The unique purpose of a project sets it apart from other ongoing operations or activities. This purpose provides clarity and direction to the project team and stakeholders, guiding their efforts towards achieving the desired outcome. Without a unique purpose, a project would lack focus and may result in confusion or inefficiency. Therefore, it can be concluded that a project does indeed have a unique purpose, making the statement "True" correct.

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12. Because projects involve uncertainty and limited resources, projects rarely finish according to discrete scope, time, and cost goals originally planned.

Explanation

Projects involve uncertainty and limited resources, which means that it is rare for projects to finish exactly according to the initial scope, time, and cost goals that were planned. Factors such as unexpected challenges, changes in requirements, and resource constraints can all contribute to deviations from the original plan. Therefore, it is true that projects rarely finish according to discrete scope, time, and cost goals originally planned.

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13. A program is "a group of related projects managed in a coordinated way to obtain benefits and control not available from managing them individually."

Explanation

This statement is true because a program refers to a collection of projects that are managed together in order to achieve certain benefits and control that cannot be obtained by managing them separately. By coordinating the projects within a program, organizations can streamline resources, align objectives, and achieve greater efficiency and effectiveness in delivering desired outcomes.

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14. Project managers often take on the role of both leader and manager.

Explanation

Project managers often take on the role of both leader and manager because they are responsible for not only overseeing the project and ensuring its successful completion but also for guiding and motivating the team members. As a leader, they provide direction, set goals, and inspire the team to achieve them. As a manager, they handle the administrative tasks, allocate resources, and make decisions to keep the project on track. This dual role requires them to possess both leadership and management skills to effectively lead the team and manage the project.

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15. Since the organization usually commits more money as a project continues, a management review should occur after each phase to evaluate progress, potential success, and continued compatibility with organizational goals

Explanation

A management review after each phase of a project is necessary because as the project progresses, more money is usually committed by the organization. This review allows the organization to evaluate the progress made so far, assess the potential success of the project, and ensure that it is still aligned with the overall goals of the organization. By conducting these reviews, the organization can make informed decisions about whether to continue investing in the project or make adjustments as necessary.

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16. The number of interfaces can increase exponentially as the number of people involved in a project increase.

Explanation

As the number of people involved in a project increases, the number of interfaces can increase exponentially. This means that each person involved in the project may have their own interface or interaction point with the project, leading to a potentially large number of interfaces. This can result in increased complexity and coordination challenges for the project team. Therefore, the statement is true.

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17. As projects progress, the organization must reevaluate the need, funding, and will for each project to determine if the project should be continued, redefined, or terminated.

Explanation

The statement is true because as projects progress, the organization needs to constantly reassess the need, funding, and commitment to each project. This is important to ensure that resources are being allocated effectively and that projects align with the organization's goals and priorities. By regularly evaluating projects, the organization can make informed decisions about whether to continue, redefine, or terminate them based on their ongoing relevance and feasibility.

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18. Many projects that are started never finish because of cost management problems.

Explanation

Many projects fail to finish due to cost management problems. This suggests that the statement is true.

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19. Estimates are usually done at various stages of a project and should become more accurate as time progresses.

Explanation

Estimates for a project are typically done at different stages, allowing for adjustments and improvements as more information becomes available. As the project progresses, more details and data are gathered, enabling a more accurate estimation of the time, resources, and costs required. Therefore, it is true that estimates should become more accurate as time goes on.

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20. The WBS is often dissected further during the activity definition process as the project team members further define the activities required for performing the work.

Explanation

During the activity definition process, the project team members break down the work breakdown structure (WBS) into smaller, more detailed activities. This is done to further define and specify the activities that are needed to complete the project work. Therefore, the statement that the WBS is often dissected further during the activity definition process is true.

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21. Using a systems approach is critical to successful project management.

Explanation

A systems approach is essential in project management because it allows for a holistic view of the project, considering all the interconnected components and their relationships. It helps in identifying potential risks, understanding dependencies, and making informed decisions. By using a systems approach, project managers can effectively plan, execute, and control projects, ensuring their successful completion. Therefore, the statement that using a systems approach is critical to successful project management is true.

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22. Monitoring and controlling processes overlap all of the other project management process groups.

Explanation

Monitoring and controlling processes in project management involve tracking project progress, comparing it to the planned objectives, and taking corrective actions if necessary. These processes are not standalone but are integrated with other process groups such as initiating, planning, executing, and closing. They overlap with these groups because monitoring and controlling activities are ongoing throughout the project lifecycle. By continuously monitoring and controlling, project managers ensure that the project stays on track and any deviations or issues are addressed promptly. Therefore, the statement that monitoring and controlling processes overlap all other project management process groups is true.

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23. Some organizations might use a contract in place of a charter.

Explanation

Some organizations might use a contract in place of a charter because a contract can serve as a legally binding agreement between parties, outlining the rights and obligations of each party. While a charter typically defines the purpose, structure, and governance of an organization, in certain cases, a contract may be used instead to establish similar terms and conditions for the organization's operation. This can be particularly relevant in situations where a formal charter may not be required or where the organization prefers a more flexible and customizable agreement.

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24. Schedule performance can be estimated by subtracting the original time estimate from how long it really took to complete the project.

Explanation

The explanation for the given correct answer is that schedule performance can indeed be estimated by subtracting the original time estimate from the actual time taken to complete the project. This calculation helps in determining whether the project was completed within the planned schedule or if there were any delays. By comparing the estimated time with the actual time, project managers can assess the efficiency and effectiveness of their scheduling process and make necessary adjustments for future projects.

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25. It is important that the people who help determine what resources are necessary include people who have experience and expertise in similar projects and with the organization performing the project.

Explanation

Including people with experience and expertise in similar projects and with the organization performing the project is important because they can provide valuable insights and knowledge. They understand the challenges and requirements of similar projects and can help determine the necessary resources more accurately. Their expertise can also help in identifying potential risks and finding appropriate solutions. Overall, their involvement ensures that the resource planning is well-informed and effective, increasing the chances of project success.

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26. When using the confrontation mode, project managers directly face a conflict using a problem-solving approach that allows affected parties to work through their disagreements.

Explanation

When using the confrontation mode, project managers directly face conflicts and use a problem-solving approach to address them. This approach allows the parties involved in the conflict to work through their disagreements and find a resolution. It involves open communication, active listening, and finding common ground to resolve the conflict effectively. Therefore, the given statement "True" is correct as it accurately describes the confrontation mode used by project managers.

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27. Risk management is a frequently overlooked aspect of project management.

Explanation

Risk management is indeed a frequently overlooked aspect of project management. Many project managers often focus on other areas such as planning, scheduling, and budgeting, but fail to adequately address potential risks that could impact the project's success. By recognizing and addressing risks early on, project managers can implement strategies to mitigate or minimize their impact, increasing the chances of project success. Therefore, the statement "Risk management is a frequently overlooked aspect of project management" is true.

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28. If a project manager gets sick for two weeks or an important supplier goes out of business, management reserve could be set aside to cover the resulting costs.

Explanation

Management reserve is a contingency fund set aside to cover unforeseen events or risks that may impact the project. In this scenario, if the project manager gets sick or an important supplier goes out of business, it can lead to delays or additional costs. By using the management reserve, the project can allocate funds to cover these unexpected expenses and ensure the project can continue without major disruptions. Therefore, the statement is true.

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29. Before you can improve project risk management, you must understand what risk is.

Explanation

To improve project risk management, it is essential to have a clear understanding of what risk is. Without this understanding, it would be challenging to identify, assess, and mitigate potential risks effectively. By comprehending the concept of risk, project managers can develop strategies and implement measures to minimize the impact of risks on project outcomes. Therefore, the statement "Before you can improve project risk management, you must understand what risk is" is true.

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30. The level of activity and length of each process group varies for every project

Explanation

The statement is true because the level of activity and length of each process group can vary for every project. This means that different projects may require different amounts of time and effort for each process group. The specific needs and requirements of each project will determine the level of activity and length of each process group. Therefore, it is important to customize the project management approach and adapt it based on the unique characteristics of each project.

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31. Many information technology projects are failures in terms of meeting scope, time, and cost projections.

Explanation

The statement is true because it is widely recognized that a significant number of information technology projects fail to meet their scope, time, and cost projections. This can be attributed to various factors such as poor planning, inadequate resources, lack of stakeholder involvement, and changing requirements. These failures can result in wasted time, money, and resources, as well as negative impacts on the organization's reputation and overall success.

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32. Initiating processes take place during each phase of a project.

Explanation

Initiating processes are an essential part of project management and occur during each phase of a project. These processes involve defining the project's objectives, identifying stakeholders, and developing a project charter. They help in setting the project's direction, establishing its goals, and obtaining the necessary resources and approvals. Therefore, it is true that initiating processes take place during each phase of a project.

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33. Many problems and directives must be resolved quickly.

Explanation

The statement suggests that there are numerous problems and directives that need to be addressed promptly. This implies that there is a sense of urgency in resolving these issues. Therefore, the correct answer is "True" as it aligns with the given information.

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34. Deliverables are only product-related, such as a piece of hardware or software.

Explanation

Deliverables are not limited to just product-related items such as hardware or software. They can also include any tangible or intangible outcome or result of a project, such as reports, documents, training materials, or even services. Therefore, the statement that deliverables are only product-related is false.

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35. The WBS is not a required input to the cost budgeting process.

Explanation

The WBS (Work Breakdown Structure) is a required input to the cost budgeting process. It provides a hierarchical breakdown of the project scope, allowing for the identification of all the work packages and activities that need to be budgeted for. Without a WBS, it would be difficult to accurately estimate and allocate costs to specific tasks and deliverables. Therefore, the statement is false.

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36. Quality is a lower priority than project scope, time, and cost.

Explanation

The statement suggests that quality is not a lower priority than project scope, time, and cost. In other words, quality should not be compromised or sacrificed in favor of completing the project within the specified scope, time, and cost. This is important because delivering a high-quality product or service is crucial for customer satisfaction and long-term success. Therefore, the correct answer is False.

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37. It is important to clarify what functions and features the system must perform, and what functions and features are optional.

Explanation

The statement suggests that it is crucial to determine the essential functions and features that the system needs to have, as well as identifying any additional functions and features that are not mandatory but could be included. This clarification helps in setting clear requirements and priorities for the system development process.

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38. Minimizing defects does not matter if an organization is making a product that no one wants to buy.

Explanation

If an organization is making a product that no one wants to buy, it doesn't matter how much they minimize defects because there will still be no demand for the product. The focus should be on creating a product that meets the needs and desires of the target market, rather than solely on minimizing defects. Therefore, the statement is true.

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39. If companies plan their projects well, they can avoid the need for overtime, or they can make it clear that overtime is optional.

Explanation

If companies plan their projects well, they can avoid the need for overtime or make it clear that overtime is optional. This means that if companies effectively manage their projects and allocate resources properly, they can ensure that employees are not required to work overtime. Additionally, if overtime is necessary, companies can communicate to their employees that it is optional, giving them the choice to work extra hours or not. Therefore, the statement is true as it suggests that proper planning can prevent or provide flexibility in overtime requirements.

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40. Managing the triple constraint involves making trade-offs between scope, time, and cost goals for a project

Explanation

The explanation for the given correct answer is that managing the triple constraint refers to the process of balancing and prioritizing the three key elements of a project: scope, time, and cost. These three factors are interdependent, meaning that a change in one will impact the others. For example, if the scope of a project increases, it may require more time and resources, which can lead to increased costs. Therefore, managing the triple constraint involves making trade-offs and decisions to ensure that all three goals are met within the project's limitations.

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41. The executing process group generally requires the most resources.

Explanation

The executing process group generally requires the most resources because it involves the actual implementation and completion of project activities. During this phase, resources such as labor, materials, equipment, and budget are heavily utilized to carry out the project tasks. This is when the project plan is put into action, and therefore, the executing process group typically demands the highest amount of resources compared to the other process groups.

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42. _________ is the ration of revenues to profits.

Explanation

Profit margin is the ratio of revenues to profits. It is a financial metric that indicates the profitability of a company by measuring the percentage of each dollar of revenue that translates into profit. A higher profit margin indicates that a company is able to generate more profit from its revenue, which is a positive indicator of its financial health and efficiency.

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43. Legitimate power involves using personal knowledge and expertise to get people to change their behavior

Explanation

Legitimate power actually refers to the authority and influence that comes from a person's position or role in an organization. It is not based on personal knowledge or expertise, but rather on the formal authority granted to someone in a position of power. This power is derived from the organization's structure and is used to direct and control the behavior of others. Therefore, the given statement is false as it inaccurately describes the concept of legitimate power.

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44. Strategic planning involves determining long-term objectives by analyzing the strengths and weaknesses of an organization, studying opportunities and threats in the business environment, predicting future trends, and projecting the need for new products and services.

Explanation

Strategic planning is a process that involves analyzing various factors such as an organization's strengths and weaknesses, studying the business environment for opportunities and threats, predicting future trends, and projecting the need for new products and services. This process helps in determining long-term objectives for the organization. Therefore, the given statement is true.

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45. The limitations of scope, time, and cost goals are sometimes referred to as the_______.

Explanation

The triple constraint refers to the limitations of scope, time, and cost goals in a project. These constraints are interdependent, meaning that any changes to one constraint will affect the others. For example, if the scope of a project is increased, it will likely require more time and resources, thus impacting the cost goal. Similarly, if the time goal is shortened, it may require reducing the scope or increasing the cost. Therefore, the term "triple constraint" accurately describes these interconnected limitations.

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46. Project _________management involves defining and managing all the work required to complete the projec

Explanation

Scope management involves defining and managing all the work required to complete the project. This includes determining the project's objectives, deliverables, and boundaries. It also involves controlling any changes to the project's scope to ensure that it remains within the agreed-upon parameters. By effectively managing the project's scope, the project team can ensure that they are delivering the intended outcomes and that the project stays on track.

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47. In the long-term view, it is better to have huge success on an unimportant project than to have a moderate success on an important project.

Explanation

In the long-term view, it is better to have a moderate success on an important project rather than a huge success on an unimportant project. Important projects have a greater impact and contribute more to the overall success and growth of an individual or organization. While a huge success on an unimportant project may bring temporary satisfaction, it does not contribute significantly to long-term success and may even be a distraction from more valuable endeavors.

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48. The information technology field is relatively stable and unchanging.

Explanation

The statement contradicts the reality of the information technology field. The IT field is known for its constant evolution and rapid changes. New technologies and advancements are constantly emerging, requiring IT professionals to continuously update their skills and knowledge. Therefore, the statement that the IT field is relatively stable and unchanging is false.

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49. If you want some time-based flow for the work, you can create a WBS using the project management process groups of initiating, planning, executing, controlling, and closing as level 1 in the WBS.

Explanation

The given statement is true. The work breakdown structure (WBS) is a hierarchical decomposition of the project scope into smaller, more manageable components. It is commonly used in project management to organize and plan the work. By using the project management process groups (initiating, planning, executing, controlling, and closing) as level 1 in the WBS, it allows for a time-based flow of the work. This means that the WBS reflects the sequence of activities and tasks that need to be completed in each process group, providing a clear understanding of the project's timeline and progress.

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50. The project _________usually provides direction and funding for the project.

Explanation

A sponsor is someone who typically provides direction and funding for a project. They are responsible for supporting and championing the project, ensuring that it has the necessary resources and guidance to succeed. The sponsor plays a crucial role in overseeing the project's progress, making key decisions, and ensuring that it aligns with the organization's goals and objectives. Therefore, a sponsor is the most appropriate choice for someone who provides both direction and funding for a project.

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51. Many people consider project integration management the key to overall project success.

Explanation

Project integration management is considered the key to overall project success because it involves coordinating all the different aspects of a project, such as scope, time, cost, quality, human resources, communication, and risk management. It ensures that all these elements are properly integrated and aligned with the project's objectives and goals. Without effective integration management, there is a higher risk of miscommunication, delays, cost overruns, and overall project failure. Therefore, considering project integration management as the key to overall project success is a valid statement.

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52. The _______ approach involves refining the work into greater and greater levels of detail.

Explanation

The top-down approach involves breaking down a complex task or project into smaller, more manageable parts. This approach starts with defining the overall goal and then gradually breaking it down into more specific tasks or levels of detail. This allows for a systematic and organized approach to problem-solving or project management, ensuring that all necessary aspects are considered and addressed.

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53. __________allow for future situations that may be partially planned for.

Explanation

Contingency reserves are set aside to account for future situations that may be partially planned for. These reserves are used to address unforeseen events or risks that were not initially accounted for in the project planning. They provide a buffer to cover any unexpected costs or delays that may arise during the project execution. Contingency reserves are an important aspect of project management as they help ensure that there are resources available to handle any uncertainties that may arise.

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54. The _________ultimately decides if quality is acceptable.

Explanation

The customer ultimately decides if quality is acceptable because they are the ones who will be using or consuming the product or service. They have specific expectations and requirements that need to be met, and it is their satisfaction that determines whether the quality of the product or service meets their needs. The project team, CEO, and project manager may have their own standards and criteria for quality, but ultimately it is the customer's opinion that matters the most.

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55. People who need institutional power or social power want to organize others to further the goals of the organization.

Explanation

People who desire institutional power or social power have a strong inclination to organize others in order to advance the objectives of the organization. This suggests that individuals who seek power are motivated to exert influence and control over others, using their position or social status to rally support and drive the organization towards its goals.

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56. The cost savings and use of offshore resources lower inflation, increase productivity, and lower interest rates.

Explanation

The statement suggests that by utilizing offshore resources and cost savings, it is possible to lower inflation, increase productivity, and lower interest rates. This implies that these factors are interconnected and can have a positive impact on the economy. Therefore, the statement is true.

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57. When an organization outsources work, it often does not have as much control over those aspects of projects that suppliers carry out.

Explanation

When an organization outsources work, it means that they are hiring external suppliers to handle certain aspects of their projects. As a result, the organization may not have as much control over these aspects because they are being handled by the suppliers. This is because the suppliers are separate entities and may have their own processes and procedures in place. Therefore, the statement is true as outsourcing can lead to a decrease in control over certain project aspects.

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58. The organization should complete low-priority projects before high-priority ones, if the low-priority ones take less time.

Explanation

The statement is false because it is more efficient for an organization to prioritize high-priority projects over low-priority ones, regardless of the time it takes to complete them. High-priority projects usually have greater impact or urgency, and completing them first can lead to better outcomes and overall success for the organization. Prioritizing low-priority projects before high-priority ones, even if they take less time, can result in missed opportunities or delayed progress on more important initiatives.

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59. Project _________management is concerned with making effective use of the people involved with the project

Explanation

Human resource management in a project focuses on utilizing the skills, knowledge, and abilities of the individuals involved in the project. It involves tasks such as recruiting, training, and managing the project team members to ensure their effective contribution to the project's success. This includes activities like assigning roles and responsibilities, developing team dynamics, and addressing any issues or conflicts that may arise. By effectively managing the human resources, a project can maximize the potential of its team members and enhance overall project performance.

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60. ______________are the people involved in or affected by project activities and include the project sponsor, project team, support staff, customers, users, suppliers, and even opponents of the project

Explanation

Stakeholders are the individuals or groups who have an interest in or are affected by the outcomes of a project. They can include the project sponsor, project team members, support staff, customers, users, suppliers, and even opponents of the project. Stakeholders play a crucial role in the success of a project as they can influence decisions, provide resources, and impact the project's objectives. Therefore, stakeholders need to be identified, engaged, and managed effectively throughout the project lifecycle to ensure their needs and expectations are met.

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61. Organizational issues are often the least difficult part of working on and managing projects.

Explanation

The statement suggests that organizational issues are not the least difficult part of working on and managing projects. This implies that there are other aspects or challenges that are more difficult than organizational issues. Therefore, the correct answer is False.

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62. It is much more expensive to make major changes to a project during earlier phases

Explanation

Making major changes to a project during earlier phases is actually less expensive compared to making those changes later on. This is because during the earlier phases, the project is still in the planning and development stage, and any necessary modifications can be implemented without disrupting the entire project. However, if major changes are made in later phases, it may require reworking or redoing a significant portion of the project, which can be time-consuming and costly.

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63. It is not necessary to complete all of the activities on the network diagram in order for the project to finish.

Explanation

The statement suggests that it is necessary to complete all activities on the network diagram in order for the project to finish. This means that every activity is critical and must be completed for the project to be considered complete. Therefore, the correct answer is False.

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64. ___________ are those costs that an organization can easily measure in dollars.

Explanation

Tangible costs are those costs that can be easily measured in dollars. These costs are directly related to the organization's operations and can be quantified and tracked. Unlike intangible costs, which are difficult to measure or assign a specific value to, tangible costs are concrete and can be easily accounted for in financial statements. Examples of tangible costs include raw materials, labor expenses, and equipment costs. By measuring tangible costs, organizations can analyze their financial performance and make informed decisions to optimize their operations.

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65. Utility rises at a decreasing rate for a(n)_________ person.

Explanation

A risk-averse person is someone who prefers certainty over uncertainty and is more likely to avoid risky situations. When it comes to utility, which refers to the satisfaction or happiness derived from consuming goods or services, a risk-averse person experiences a diminishing marginal utility. This means that as they consume more of a good or service, the additional utility they derive from each additional unit decreases. Therefore, utility rises at a decreasing rate for a risk-averse person.

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66. External project stakeholders generally include the project sponsor, project team, support staff, and internal customers for the project.

Explanation

The given statement is false. External project stakeholders include individuals or groups outside of the project team who have an interest or influence in the project. This can include customers, suppliers, regulatory bodies, government agencies, and the general public. The project sponsor, project team, support staff, and internal customers are considered internal stakeholders as they are directly involved in the project.

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67. Information technology is usually a support function in an organization.

Explanation

Information technology is typically considered a support function in an organization because it provides the tools, systems, and infrastructure necessary for other departments to carry out their work effectively. IT departments are responsible for managing and maintaining technology resources, troubleshooting technical issues, and ensuring data security and privacy. While IT can play a strategic role in driving innovation and digital transformation, its primary function is to support the overall operations and goals of the organization. Therefore, the statement that information technology is usually a support function in an organization is true.

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68. The project scope statement should provide basic scope information, and the preliminary project scope statement should continue to clarify and provide information that is more specific.

Explanation

The statement is false because the project scope statement should provide basic scope information, while the preliminary project scope statement should provide more specific and detailed information.

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69. The critical path always includes the most critical activities

Explanation

The statement is false because the critical path includes the activities that have the longest duration and are essential for completing the project on time. It does not necessarily mean that these activities are the most critical in terms of importance or impact on the project's success. Other activities may also be critical but have shorter durations.

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70. The _____is a network diagramming technique in which boxes represent activities.

Explanation

PDM stands for Precedence Diagramming Method, which is a network diagramming technique used in project management. In PDM, boxes or nodes represent activities, and arrows indicate the dependencies or relationships between these activities. This technique helps in visually representing the sequence and logical flow of activities in a project, allowing for better planning and scheduling. AOA (Activity on Arrow), ADM (Arrow Diagramming Method), and POA (Precedence on Arrow) are other network diagramming techniques used in project management, but PDM specifically uses boxes to represent activities.

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71. The project's size, complexity, importance, and other factors will not affect how much effort is spent on scope planning.

Explanation

The project's size, complexity, importance, and other factors will affect how much effort is spent on scope planning. This is because these factors determine the level of detail and thoroughness required in defining the project's scope. Larger and more complex projects with higher importance will typically require more effort in scope planning to ensure that all necessary tasks, deliverables, and requirements are identified and properly defined. Therefore, the statement is false.

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72. Good project risk management never goes unnoticed.

Explanation

Good project risk management may go unnoticed if everything goes smoothly and there are no major risks or issues that arise. It is only when there is a lack of risk management or when risks are not properly addressed that the negative consequences become evident and noticeable. Therefore, the statement that good project risk management never goes unnoticed is false.

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73. The ___________focuses on different groups' roles and responsibilities in order to meet the goals and policies set by top management.

Explanation

The structural frame focuses on different groups' roles and responsibilities in order to meet the goals and policies set by top management. This frame emphasizes the organization's hierarchy, division of labor, and formal systems and processes. It views organizations as machines or factories, with a clear chain of command and a focus on efficiency and effectiveness. The structural frame helps ensure that everyone in the organization understands their roles and responsibilities and works together to achieve the organization's objectives.

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74. __________involves formalizing acceptance of the project scope. Key project stakeholders, such as the customer and sponsor for the project, inspect and then formally accept the deliverables of the project during this process

Explanation

Scope Verification involves formalizing acceptance of the project scope. Key project stakeholders, such as the customer and sponsor for the project, inspect and then formally accept the deliverables of the project during this process. This ensures that the project has met all the requirements and objectives outlined in the scope statement. It is an important step in ensuring that the project is completed successfully and meets the expectations of the stakeholders.

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75. A _________is done very early in a project or even before a project is officially started.

Explanation

A rough order of magnitude estimate is done very early in a project or even before a project is officially started. This type of estimate provides a high-level approximation of the project's cost, timeline, and resources needed. It is typically based on limited information and is used to determine if the project is feasible and worth pursuing further. The rough order of magnitude estimate helps stakeholders get a general idea of the project's potential scope and provides a starting point for more detailed planning and budgeting.

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76. Many of the theories and concepts of project management are difficult to understand.

Explanation

The statement suggests that many theories and concepts of project management are difficult to understand. However, the correct answer is "False," indicating that this statement is not true. This implies that the theories and concepts of project management are not difficult to understand.

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77. In early phases of a project life cycle, resource needs are usually_____ and the level of uncertainty is ______.

Explanation

In the early phases of a project life cycle, resource needs are usually lowest because the project is just starting and not many resources are required yet. However, the level of uncertainty is highest during this phase because there is limited information and understanding about the project, leading to more unknowns and potential risks.

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78. An organization may initiate information technology projects for several reasons, but the most important reason is to support__________.

Explanation

An organization may initiate information technology projects to support its business objectives. These projects are aimed at improving efficiency, productivity, and competitiveness in the market. By aligning IT projects with business objectives, organizations can enhance their operations, streamline processes, and achieve their strategic goals. This ensures that the IT investments are purposeful and contribute to the overall success of the organization.

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79. Many people are familiar with "SWOT" analysis—analyzing Strengths, Weaknesses, Opportunities, and Threats—that is used to aid in_________.

Explanation

SWOT analysis is commonly used in strategic planning. It helps organizations assess their internal strengths and weaknesses, as well as external opportunities and threats, in order to develop effective strategies. By analyzing these factors, organizations can identify areas for improvement, capitalize on opportunities, and mitigate potential risks. Therefore, the correct answer is strategic planning.

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80. A project WBS should be based on a single approach.

Explanation

A project WBS should not be based on a single approach. It should be based on multiple approaches to effectively break down the project into smaller, manageable tasks and activities. This allows for better planning, resource allocation, and tracking of progress. A single approach may not capture all the necessary tasks and could lead to incomplete or inaccurate project planning. Therefore, it is important to consider different approaches and perspectives when creating a project WBS.

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81. Most people simply accept poor quality from many information technology products.

Explanation

Many people tend to accept poor quality from information technology products. This could be due to various reasons such as lack of knowledge or awareness about better alternatives, convenience, or simply not having high expectations. It is also possible that some individuals are willing to compromise on quality in exchange for lower prices or other benefits. Overall, the statement suggests that a significant portion of the population does not demand or expect high quality from IT products.

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82. Getting project information to the right people at the right time and in a useful format is not as important as developing the information in the first place.

Explanation

The statement suggests that developing project information is not as important as delivering it to the right people at the right time and in a useful format. However, this is not true. While delivering information is crucial, it is equally important to develop accurate and relevant information in the first place. Without proper development, the information may not be reliable or useful, making it ineffective when delivered. Therefore, developing project information holds equal significance to delivering it effectively.

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83. Negative risk management is like investing in opportunities.

Explanation

Negative risk management is not like investing in opportunities. Negative risk management involves identifying and mitigating potential risks and threats to minimize their impact on a project or organization. On the other hand, investing in opportunities refers to seeking and capitalizing on potential positive outcomes and growth prospects. These are two different approaches, with negative risk management focusing on risk avoidance and mitigation, while investing in opportunities focuses on seeking and maximizing potential gains. Therefore, the statement is false.

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84. _________include defining and authorizing a project or project phase.

Explanation

Initiating processes involve defining and authorizing a project or project phase. This includes activities such as identifying project objectives, determining project feasibility, obtaining approval to proceed, and establishing the project team. These processes are crucial in setting the foundation for the project and ensuring that it is aligned with the organization's goals and objectives. By initiating the project, the necessary resources and support can be secured, and a clear roadmap can be established for the planning and execution phases.

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85. Projects that address_________ are much more likely to be successful because they will be important to the organization.

Explanation

Projects that address broad organizational needs are much more likely to be successful because they will be aligned with the overall goals and objectives of the organization. By addressing these needs, the project will contribute to the organization's success and provide value. It ensures that the project is relevant and important to the organization, increasing the likelihood of support, resources, and commitment from stakeholders. Additionally, addressing broad organizational needs helps to prioritize projects and allocate resources effectively, ensuring that the organization focuses on initiatives that have the greatest impact.

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86. Hiring managers say interpersonal skills are the least important soft skill for information technology workers.

Explanation

The given statement is false. Hiring managers actually consider interpersonal skills as one of the most important soft skills for information technology workers. This is because IT professionals often need to collaborate with others, communicate effectively, and work in teams to solve complex problems. Good interpersonal skills help in building relationships, resolving conflicts, and fostering a positive work environment, all of which are crucial in the IT industry.

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87. The project cost management knowledge area maps to the _________process group through the activities of cost estimating and cost budgeting.

Explanation

The project cost management knowledge area is primarily concerned with planning and controlling the costs of a project. The activities of cost estimating and cost budgeting are part of the planning process group, where the project team develops a detailed cost estimate for the project and establishes a budget to manage and control costs throughout the project's lifecycle. Therefore, the project cost management knowledge area maps to the planning process group through these activities.

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88. In which information technology planning stage do organizations document key business processes that could benefit from information technology?

Explanation

Business Area Analysis is the correct answer because in this stage of information technology planning, organizations identify and document key business processes that could benefit from information technology. This involves analyzing the current business processes, identifying areas where technology can improve efficiency or effectiveness, and prioritizing which processes should be targeted for IT implementation. This analysis helps organizations align their IT strategy with their overall business goals and objectives.

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89. _______________is the ability of a product or service to perform as expected under normal conditions.

Explanation

Reliability refers to the ability of a product or service to consistently perform as expected under normal conditions. This means that the product or service can be trusted to function properly and consistently without any unexpected failures or breakdowns. Reliability is an important factor for customers as it ensures that the product or service will meet their needs and expectations consistently over time.

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90. Projects are often defined narrowly when they begin.

Explanation

Projects are often defined broadly when they begin. This allows for flexibility and the ability to adapt to changes and new information as the project progresses. Narrowly defining a project at the beginning can limit creativity and hinder problem-solving, as it may not account for unforeseen circumstances or new opportunities that arise during the project. Therefore, the correct answer is False.

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91. The __________assumes that organizations are coalitions composed of varied individuals and interest groups

Explanation

The political frame assumes that organizations are coalitions composed of varied individuals and interest groups. This means that within an organization, there are different individuals and groups with their own interests and agendas, and they engage in political behavior to influence decision-making and achieve their goals. In this frame, power, conflict, and negotiations are seen as important aspects of organizational dynamics. This perspective recognizes the importance of understanding the political landscape within an organization and how it can impact decision-making and outcomes.

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92. A common ___________is performance reporting, where project stakeholders can identify any necessary changes that may be required to keep the project on track.

Explanation

The correct answer is monitoring and controlling process. In this process, project stakeholders can track and assess the progress of the project and compare it with the planned objectives. Performance reporting is a key component of this process, as it allows stakeholders to identify any deviations or issues that may require changes or adjustments to keep the project on track. This process ensures that the project stays aligned with its goals and objectives and enables timely decision-making to address any potential risks or challenges.

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93. In the________ , you use a similar project's WBS as a starting point

Explanation

In the analogy approach, you use a similar project's Work Breakdown Structure (WBS) as a starting point. This means that you compare the current project to a previous project that is similar in nature and use its WBS as a reference. By doing so, you can identify and include similar tasks and deliverables in the current project's WBS, saving time and effort in planning and organizing the project. This approach allows for consistency and efficiency in project management by leveraging past experiences and successful practices.

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94. A Gantt chart displays a project's start and finish dates in a__________ format.

Explanation

A Gantt chart displays a project's start and finish dates in a calendar format. This means that the chart represents the project timeline by showing the specific dates when tasks or activities are scheduled to start and end. It provides a visual representation of the project schedule, allowing project managers and team members to easily track progress and identify any potential scheduling conflicts or delays.

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95. The project scope management knowledge area maps to the _________ process group through the activities of scope verification and scope control.

Explanation

The project scope management knowledge area is responsible for defining, planning, and controlling the scope of a project. The activities of scope verification and scope control, which are part of the project scope management knowledge area, are performed during the monitoring and controlling process group. This process group focuses on tracking, reviewing, and regulating the progress and performance of the project to ensure that it aligns with the defined scope.

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96. The outputs of ___________include approved and rejected change requests, approved corrective and preventive actions, approved and validated defect repair, deliverables, and updates to the project management plan and project scope statement.

Explanation

Performing integrated change control involves reviewing all change requests, determining their potential impact on the project, and making decisions on whether to approve or reject them. This process also includes approving corrective and preventive actions, defect repairs, and updates to the project management plan and project scope statement. Therefore, the outputs mentioned in the question, such as approved and rejected change requests, approved corrective and preventive actions, and updates to the project management plan and project scope statement, align with the activities performed in integrated change control.

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97. The __________ level of a WBS represents the major products or phases of the project.

Explanation

Level 1 of a Work Breakdown Structure (WBS) represents the major products or phases of the project. This level provides a high-level overview of the project and helps to organize and categorize the different deliverables or components of the project. It allows for better planning, scheduling, and resource allocation by breaking down the project into manageable chunks.

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98. In a(n) ________relationship, the "from" activity must finish before the "to" activity can start.

Explanation

In a finish-to-start relationship, the "from" activity must finish before the "to" activity can start. This means that the first activity needs to be completed before the second activity can begin. It is a sequential relationship where the start of the second activity is dependent on the completion of the first activity.

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99. When deciding what projects to invest in or continue, you should include sunk costs.

Explanation

Including sunk costs when deciding what projects to invest in or continue is not recommended. Sunk costs are costs that have already been incurred and cannot be recovered. They should not be considered in decision-making because they are irrelevant to future costs and benefits. Instead, decision-makers should focus on the future costs and benefits of a project to determine its potential profitability and success. Therefore, the correct answer is False.

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100. ______________involves periodically evaluating overall project performance to ensure that the project will satisfy the relevant quality standards.

Explanation

Quality Assurance involves periodically evaluating overall project performance to ensure that the project will satisfy the relevant quality standards. This process includes activities such as conducting audits, reviewing documents, and performing inspections to identify any deviations from the established quality criteria. Quality Assurance aims to prevent defects and ensure that the project meets the required quality levels by implementing quality control measures and making necessary improvements. It focuses on the processes and procedures followed throughout the project lifecycle to achieve the desired quality outcomes.

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101. _________is the degree to which a system performs its intended function.

Explanation

Functionality refers to the degree to which a system performs its intended function. It measures how well a system meets its specified requirements and performs the tasks it is designed to do. In other words, functionality determines if a system is able to perform its intended function effectively and efficiently. This includes features, capabilities, and performance of the system in delivering the desired outcomes.

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102. Should you separate technical skills and soft skills when working on information technology projects.

Explanation

It is not necessary to separate technical skills and soft skills when working on information technology projects. In fact, both technical skills and soft skills are equally important for the success of IT projects. Technical skills are essential for understanding and implementing the technical aspects of the project, while soft skills such as communication, teamwork, and problem-solving are crucial for effective collaboration, client interaction, and project management. By combining both technical and soft skills, IT professionals can ensure a well-rounded approach to project execution and achieve better outcomes.

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103. __________are predefined actions that the project team will take if an identified risk event occurs.

Explanation

Contingency plans are predefined actions that the project team will take if an identified risk event occurs. These plans are developed in advance to mitigate the impact of potential risks on the project. Contingency plans outline specific steps and strategies to be implemented in order to minimize the negative consequences of a risk event and ensure the project's successful completion. They provide a structured approach to managing risks and enable the team to respond effectively and efficiently when faced with unexpected events or circumstances.

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104. "Is there a project champion?" Which risk category does this question apply to?

Explanation

This question applies to the people risk category. The presence of a project champion is crucial for the success of a project as they provide leadership, guidance, and support throughout the project. The absence of a project champion can lead to a lack of direction, coordination, and motivation among team members, increasing the risk of project failure.

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105. The buyer absorbs less of the risk with cost-reimbursable contracts than they do with fixed-price contracts.

Explanation

The explanation for the given correct answer is that with fixed-price contracts, the buyer assumes more risk because they agree to pay a set price regardless of any cost overruns or unexpected expenses. On the other hand, with cost-reimbursable contracts, the buyer is only responsible for reimbursing the seller for the actual costs incurred, plus an agreed-upon fee. This means that the seller bears more of the risk in cost-reimbursable contracts, making the statement false.

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106. "Organizations can gain access to specific skills and technologies when they are required by using outside resources." Which benefit of outsourcing does this statement refer to?

Explanation

The given statement refers to the benefit of outsourcing that allows organizations to gain access to specific skills and technologies when they are required. Outsourcing enables organizations to tap into the expertise and resources of external providers, who may have specialized skills and advanced technologies that the organization may not possess internally. This can be particularly beneficial when the organization needs to quickly adapt to new technologies or require specialized skills for specific projects or tasks.

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107. From the supplier's perspective, there is the least risk with a(n)_________ contract and the most risk with the _______contract.

Explanation

From the supplier's perspective, a CPPC (Cost Plus Percentage of Cost) contract poses the least risk. In this type of contract, the supplier is reimbursed for the actual costs incurred plus a percentage as profit. Since the supplier is guaranteed to recover all costs and earn a profit, there is minimal risk involved. On the other hand, an FFP (Fixed Price) contract poses the most risk for the supplier. In an FFP contract, the supplier agrees to deliver goods or services at a fixed price, regardless of any cost overruns or unforeseen circumstances. This puts the supplier at a higher risk of incurring losses if costs exceed the agreed-upon price.

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108. _____________involves coordinating all planning efforts to create a consistent, coherent document.

Explanation

Developing the project management plan involves coordinating all planning efforts to create a consistent, coherent document. This plan outlines how the project will be executed, monitored, controlled, and closed. It includes information on project objectives, scope, schedule, budget, resources, communication, risk management, and stakeholder management. By developing the project management plan, the project manager ensures that all planning activities are integrated and aligned with the project's goals and objectives, resulting in a comprehensive and cohesive plan for successful project execution.

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109. Those who are __________have a higher tolerance for risk, and their satisfaction increases when more payoff is at stake.

Explanation

Risk-seeking individuals are more inclined to take risks and are comfortable with uncertainty. They have a higher tolerance for risk and are motivated by the potential for greater rewards. These individuals derive satisfaction from having more payoff at stake because they are willing to take on higher levels of risk in order to potentially achieve higher returns.

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110. The outputs of ___________include approved and rejected change requests, approved corrective and preventive actions, approved and validated defect repair, deliverables, and updates to the project management plan and project scope statement.

Explanation

Performing integrated change control involves reviewing all change requests, determining their impact on the project, and deciding whether to approve or reject them. This process also includes approving corrective and preventive actions, defect repairs, and updates to the project management plan and project scope statement. Therefore, the outputs mentioned in the answer are all related to performing integrated change control.

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111. Outputs from_________ include performance measurements, requested changes, recommended corrective actions, and updates to the schedule model data, the schedule baseline, organizational process assets, the activity list and attributes, and the project management plan.

Explanation

Schedule control is the process of monitoring the project's progress against the schedule baseline and taking corrective actions if necessary. It involves measuring the project's performance, identifying requested changes, recommending corrective actions, and updating various project documents such as the schedule model data, schedule baseline, activity list and attributes, and project management plan. Therefore, the outputs mentioned in the question align with the activities and outcomes of schedule control.

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112. ___________is a problem-solving approach that requires defming the scope of the system, dividing it into its components, and then identifying and evaluating its problems, opportunities, constraints, and needs.

Explanation

Systems analysis is a problem-solving approach that involves defining the scope of the system, breaking it down into its components, and then identifying and evaluating its problems, opportunities, constraints, and needs. This process helps in understanding the system's requirements and finding solutions to improve its performance and efficiency. Systems analysis is an essential step in designing and implementing effective systems.

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113. Project managers have the most authority in a pure __________.

Explanation

In a project organizational structure, project managers have the most authority because they are responsible for overseeing the entire project from start to finish. They have the authority to make decisions, allocate resources, and manage the project team. This structure is specifically designed to support the successful completion of projects and allows project managers to have direct control and accountability.

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114. _________involves identifying and documenting the relationships between project activities.

Explanation

Activity sequencing involves identifying and documenting the relationships between project activities. This process determines the order in which activities should be performed to ensure that the project is completed efficiently and effectively. It helps in understanding the dependencies and constraints between activities, allowing for proper planning and scheduling of the project activities. By sequencing the activities, the project manager can determine the logical flow of work and ensure that activities are performed in the right sequence to avoid any delays or conflicts in the project.

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115. ___________includes the processes required to ensure that a project team completes a project within an approved budget.
 

Explanation

Project cost management includes the processes required to ensure that a project team completes a project within an approved budget. It involves activities such as cost estimating, cost budgeting, and cost control. Cost estimating involves determining the costs of the resources needed for the project, while cost budgeting involves allocating the overall project budget to specific tasks and activities. Cost control involves monitoring and controlling project costs to ensure they stay within the approved budget. Overall, project cost management is essential for managing and controlling the financial aspects of a project.

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116. _____________involves collecting and disseminating performance information, including status reports, progress measurement, and forecasting.

Explanation

Performance reporting involves collecting and disseminating performance information, including status reports, progress measurement, and forecasting. This process ensures that stakeholders are informed about the project's progress and can make informed decisions. It helps in tracking the project's performance against the planned objectives and identifies any deviations or issues that need to be addressed. Performance reporting plays a crucial role in keeping stakeholders engaged and informed throughout the project lifecycle.

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117. It is always less effective to hire skilled consultants to perform specific tasks for a short period of time than to hire or keep employees on staff full time.

Explanation

Hiring skilled consultants for specific tasks for a short period of time can be more effective than hiring or keeping employees on staff full time. This is because consultants bring specialized expertise and experience to the table, allowing them to efficiently complete the task at hand. Additionally, hiring consultants can be more cost-effective as they are typically paid on a project basis rather than a full-time salary.

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118. ___________involve estimating individual work items or activities and summing them to get a project total

Explanation

Bottom-up estimates involve estimating individual work items or activities and summing them to get a project total. This approach is often used when there is a high level of detail available for the project, and it allows for a more accurate estimate by considering each specific task or activity. By breaking down the project into smaller components and estimating each one separately, the overall estimate can be more reliable. This method is time-consuming but provides a more detailed and accurate estimate compared to other estimation techniques.

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119. In the _________phase, the project team creates more detailed project plans, a more accurate cost estimate, and a more thorough WBS.

Explanation

In the development phase, the project team focuses on creating more detailed project plans, a more accurate cost estimate, and a more thorough Work Breakdown Structure (WBS). This phase is crucial as it allows the team to further refine their understanding of the project scope and requirements, ensuring that all necessary tasks and activities are identified and properly planned for. The development phase sets the foundation for successful project implementation by providing a clear roadmap and detailed guidelines for the project team to follow.

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120. __________involves identifying the specific activities that the project team members and stakeholders must perform to produce the project deliverables.

Explanation

Activity definition involves identifying the specific activities that the project team members and stakeholders must perform to produce the project deliverables. This includes breaking down the project scope into smaller, manageable tasks, and defining the dependencies and relationships between these tasks. By clearly defining the activities, the project team can better understand what needs to be done and create a roadmap for the project's execution. This helps in planning, scheduling, and resource allocation, ultimately leading to successful project completion.

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121. __________estimating the number of work periods that are needed to complete individual activities.

Explanation

Activity duration estimating involves estimating the number of work periods that are needed to complete individual activities. This process helps in determining the amount of time required for each activity, which is essential for creating a realistic project schedule. By accurately estimating the duration of activities, project managers can effectively allocate resources, set deadlines, and manage the overall timeline of the project.

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122. Organizations have a history of spending too much money in the early phases of information technology projects.

Explanation

The statement suggests that organizations tend to spend excessive amounts of money in the early stages of information technology projects. However, without further context or evidence, it is not possible to determine the accuracy of this statement. Therefore, the correct answer is "False" as there is no definitive evidence to support the claim that organizations consistently overspend in the early phases of IT projects.

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123. __________is(are) action(s) taken to bring rejected items into compliance with product requirements or specifications or other stakeholder expectations

Explanation

Rework refers to the action taken to bring rejected items into compliance with product requirements or specifications or other stakeholder expectations. It involves making necessary adjustments or modifications to the rejected items in order to meet the desired standards. Rework is a common practice in industries to salvage rejected or defective products and ensure that they meet the required quality standards before being accepted or delivered to the customers.

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124. Extrinsic motivation causes people to participate in an activity for their own enjoyment.

Explanation

Extrinsic motivation refers to engaging in an activity for external rewards or incentives, such as money or praise, rather than for personal enjoyment. Therefore, the statement that extrinsic motivation causes people to participate in an activity for their own enjoyment is incorrect.

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125. ___________involves tracking team member performance, motivating team members, providing timely feedback, resolving issues and conflicts, and coordinating changes to help enhance project performance.

Explanation

Managing the project team involves all the activities mentioned in the question, such as tracking team member performance, motivating team members, providing timely feedback, resolving issues and conflicts, and coordinating changes to enhance project performance. This includes tasks like monitoring individual and team progress, addressing any concerns or conflicts that arise, and ensuring that all team members are working towards the project goals. Managing the project team is crucial for the successful execution of a project and ensuring that the team is functioning effectively and efficiently.

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126. _________involves determining the information and communications needs of the stakeholders.

Explanation

Communications planning involves determining the information and communications needs of the stakeholders. This process helps in identifying the specific requirements of the stakeholders and developing a plan to effectively communicate with them. It includes identifying the stakeholders, determining their information needs, and planning the appropriate communication methods and channels to ensure that the stakeholders receive the necessary information in a timely and effective manner. This helps in ensuring that the stakeholders are well-informed and engaged throughout the project or process.

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127. A(n)_________ is a matter under question or dispute that could impede project success.

Explanation

An issue refers to a matter under question or dispute that has the potential to hinder the success of a project. It suggests that there is a problem or concern that needs to be addressed in order to ensure the project's smooth progress and ultimate achievement of its objectives.

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128. Many private companies use the term procurement instead of purchasing.

Explanation

Private companies do not use the term procurement instead of purchasing. Procurement is a broader term that encompasses the entire process of acquiring goods and services, including sourcing, negotiation, and contract management. Purchasing, on the other hand, refers specifically to the act of buying goods or services. While some private companies may use the term procurement interchangeably with purchasing, it is not universally true for all private companies. Therefore, the statement is false.

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129. ___________involve payment to the supplier for direct and indirect actual costs.

Explanation

Cost-reimbursable contracts involve payment to the supplier for both direct and indirect actual costs. In this type of contract, the buyer reimburses the seller for the actual costs incurred in performing the work, along with an additional fee or profit margin. This type of contract is commonly used when the scope of work is uncertain or when the buyer wants more control over the project. The payment to the supplier is based on the actual costs incurred, which can include materials, labor, equipment, and other expenses directly related to the project.

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130. When you separate business and organizational issues from project management planning, you do a better job of ensuring project success

Explanation

When you separate business and organizational issues from project management planning, you may not be able to address all the factors that can impact project success. By considering both business and organizational issues during project management planning, you can ensure that the project aligns with the overall goals and objectives of the organization and also takes into account any potential challenges or constraints that may arise from the business or organizational context. This holistic approach helps in better project planning and increases the chances of project success.

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131. People with a high need for ________seek to excel and tend to avoid both low-risk and high-risk situations to improve their chances for achieving something worthwhile.

Explanation

People with a high need for achievement seek to excel and tend to avoid both low-risk and high-risk situations to improve their chances for achieving something worthwhile. This means that they are motivated by personal accomplishment and strive to reach their goals. They are not motivated by social connections (affiliation), financial gain (money), or control and influence (power). Their focus is on setting and attaining challenging objectives, which drives their behavior and decision-making.

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132. A project should be developed using progressive elaboration, starting from specific details and broadening in scope as it progresses.

Explanation

Progressive elaboration is a project management technique where the project is developed in stages, with the details and scope being refined and expanded as the project progresses. This approach allows for flexibility and adaptability, as new information and requirements can be incorporated into the project as it evolves. Therefore, the given statement is incorrect as it states that a project should be developed using progressive elaboration, while in reality, progressive elaboration is a recommended approach for project development.

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133. The main outputs of _________ are accepted deliverables, requested changes, and recommended corrective actions.

Explanation

Scope verification is the process of reviewing the deliverables to ensure that they meet the defined requirements. It involves formal acceptance of the deliverables by the stakeholders. Accepted deliverables are the main outputs of scope verification as they indicate that the project work has been completed successfully. Requested changes may also arise during the verification process if stakeholders identify any discrepancies or gaps. Recommended corrective actions may be suggested to address any issues or deviations from the requirements that are identified during the verification process.

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134. _________describe what the project team has accomplished during a certain period.

Explanation

Progress reports are used to describe what the project team has accomplished during a certain period. These reports provide a detailed account of the milestones achieved, tasks completed, and overall progress made towards project goals. They help stakeholders and team members track the project's development and identify any issues or challenges that may arise. Progress reports are essential for effective project management and communication, allowing everyone involved to stay informed and make informed decisions based on the project's current status.

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135. With a(n) _________contract, the buyer pays the supplier for allowable performance costs along with a predetermined fee and an incentive bonus

Explanation

With a CPIF (Cost-Plus-Incentive-Fee) contract, the buyer agrees to pay the supplier for allowable performance costs, as well as a predetermined fee and an incentive bonus. This means that the supplier will be reimbursed for their actual costs incurred during the performance of the contract, and will also receive a fee and bonus based on their performance and meeting certain predetermined targets or criteria. This type of contract incentivizes the supplier to perform well and achieve the desired outcomes, as their compensation is tied to their performance.

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136. Bottom-up models are based on historical information and use parameters that are readily quantifiable. These models are flexible in terms of the size of the project

Explanation

Bottom-up models are not based on historical information and do not use readily quantifiable parameters. Instead, they are based on detailed analysis and estimation of individual components or tasks of a project. These models are not flexible in terms of the size of the project as they require a thorough breakdown of the project into smaller components. Therefore, the given answer "False" is correct.

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137. The format of WBS dictionaries should remain constant from project to project so that they will be easy to compare.

Explanation

The statement is false because the format of WBS dictionaries does not need to remain constant from project to project. The purpose of a WBS dictionary is to provide detailed information about each element in the work breakdown structure (WBS) and its corresponding deliverables. The format can vary depending on the specific needs and requirements of each project. However, it is important to ensure that the information provided in the WBS dictionary is consistent and easily understandable for effective comparison and analysis.

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138. A(n) _______ is a deliverable-oriented grouping of the work involved in a project that defines the total scope of the project.

Explanation

A work breakdown structure is a deliverable-oriented grouping of the work involved in a project that defines the total scope of the project. It breaks down the project into smaller, more manageable components, allowing for better planning, organization, and control of the project. By breaking down the work into smaller tasks and sub-tasks, the work breakdown structure provides a clear and comprehensive overview of all the work that needs to be done, ensuring that nothing is overlooked or missed. It helps in identifying dependencies, assigning responsibilities, estimating costs and timeframes, and tracking progress throughout the project.

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139. In a(n)_________ relationship, the "from" activity cannot start until the "to" activity is started.

Explanation

In a start-to-start relationship, the "from" activity cannot start until the "to" activity is started. This means that both activities must start at the same time or have a specific time lag between their start dates. The start of the "from" activity is dependent on the start of the "to" activity, ensuring that they are synchronized and progress together.

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140. ___________ is a project performance measurement technique that integrates scope, time, and cost data.

Explanation

Earned value management is a project performance measurement technique that integrates scope, time, and cost data. It is a systematic approach that helps to track the progress and performance of a project by comparing the actual work completed and the value earned to the planned work and its associated cost. This technique provides a comprehensive view of the project's performance and allows for early identification of any deviations from the planned schedule and budget, enabling timely corrective actions to be taken.

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141. Continuous quality improvement is not a goal of quality assurance.

Explanation

Continuous quality improvement is a goal of quality assurance. Quality assurance focuses on ensuring that processes and standards are in place to produce quality products or services. Continuous quality improvement, on the other hand, is an ongoing effort to improve those processes and standards over time. By continuously seeking to identify and address areas for improvement, quality assurance helps to drive continuous quality improvement within an organization. Therefore, the statement that continuous quality improvement is not a goal of quality assurance is false.

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142. Information regarding the content of essential project communications comes from the________.

Explanation

The work breakdown structure (WBS) provides information regarding the content of essential project communications. The WBS breaks down the project into smaller, manageable components, which helps in identifying the tasks, deliverables, and responsibilities. By understanding the WBS, project team members can determine the communication needs and requirements for each component, ensuring effective and efficient communication throughout the project. The WBS acts as a guide for project communications, enabling clear and concise communication among team members and stakeholders.

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143. Negative and positive risks should always be included in the same probability/impact matrix or chart.

Explanation

Including negative and positive risks in the same probability/impact matrix or chart is not necessary. Negative risks, also known as threats, and positive risks, also known as opportunities, have different impacts and probabilities. Therefore, it is more effective to analyze and manage them separately.

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144. _____________involves determining which risks are likely to affect a project and documenting the characteristics of each.

Explanation

Risk identification involves determining which risks are likely to affect a project and documenting the characteristics of each. This process helps in identifying potential risks that may impact the project's objectives, goals, or outcomes. By documenting the characteristics of each risk, such as its likelihood, impact, and potential mitigation strategies, the project team can better understand and manage these risks throughout the project lifecycle. This step is crucial in developing an effective risk management plan and implementing appropriate risk response strategies.

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145. With a(n) __________contract, the buyer pays the supplier for allowable performance costs plus a fixed fee payment usually based on a percentage of estimated costs.

Explanation

With a CPFF (Cost Plus Fixed Fee) contract, the buyer agrees to pay the supplier for the allowable performance costs, which include direct and indirect costs, as well as a fixed fee payment. This fixed fee is typically based on a percentage of the estimated costs. This type of contract is commonly used when the buyer wants to incentivize the supplier to control costs and complete the project within budget.

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146. Examples of _______, include developing the project team, directing and managing the project team, performing quality assurance, distributing information, and selecting sellers.

Explanation

The given correct answer is "executing processes". This is because executing processes involve carrying out the project plan by coordinating people and other resources to perform the project activities. Examples of executing processes include developing the project team, directing and managing the project team, performing quality assurance, distributing information, and selecting sellers. These activities are part of the execution phase of the project, where the actual work is done to achieve the project objectives.

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147. ___________involves identifying and documenting project roles, responsibilities, and reporting relationships.

Explanation

Human resource planning involves identifying and documenting project roles, responsibilities, and reporting relationships. This process ensures that the right people are assigned to the right tasks and have a clear understanding of their roles and responsibilities within the project. It also helps in establishing effective communication and coordination among team members. By documenting reporting relationships, the project manager can ensure that there is a clear hierarchy and chain of command within the team, which helps in efficient decision-making and problem-solving. Overall, human resource planning is essential for successful project execution.

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148. Generally, each work package in a WBS should represent roughly ___hours of effort.

Explanation

Each work package in a Work Breakdown Structure (WBS) should represent roughly 80 hours of effort. This means that each task or deliverable in the project should take approximately 80 hours to complete. This allows for better planning and estimation of resources and timelines for the project. It also helps in breaking down the project into manageable chunks and ensures that tasks are not too small or too large to be effectively managed.

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149. The _______assumes that organizations are coalitions composed of varied individuals and interest groups.

Explanation

The political frame assumes that organizations are coalitions composed of varied individuals and interest groups. This means that within an organization, there are different individuals and groups with their own interests and agendas, which can lead to power struggles and conflicts. The political frame recognizes that decision-making processes in organizations are influenced by these power dynamics and that individuals and groups may engage in tactics such as negotiation, persuasion, and coalition-building to advance their interests.

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150. A(n) __________is a formal group of people responsible for approving or rejecting changes to a project.

Explanation

A CCB (Change Control Board) is a formal group of people responsible for approving or rejecting changes to a project. They ensure that any changes made to the project are properly evaluated, reviewed, and approved before implementation. The CCB plays a crucial role in maintaining the integrity and quality of the project by carefully considering the impact of proposed changes and making informed decisions.

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151. People have a tendency to want to report bad information.

Explanation

The statement suggests that people have a tendency to want to report bad information, but the correct answer is False. This means that people do not have a tendency to want to report bad information.

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152. Enterprise environmental factors, organizational process assets, the project scope statement, activity list, activity attributes, activity resource requirements, resource calendars, and the project management plan all include information that affect__________.

Explanation

The given answer is "duration estimates". This is because all the mentioned factors and documents, such as enterprise environmental factors, organizational process assets, project scope statement, activity list, activity attributes, activity resource requirements, resource calendars, and the project management plan, provide information that can influence the estimation of the duration of activities in a project.

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153. __________allow for future situations that are unpredictable.

Explanation

Management reserves are set aside to account for future situations that are unpredictable and may require additional resources or funding. These reserves are used to cover unexpected risks or changes in scope, schedule, or budget that were not accounted for in the initial project plan. By having management reserves, organizations can be better prepared to handle unforeseen circumstances and ensure that they have the necessary resources to address any unexpected issues that may arise during the project.

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154. __________include devising and maintaining a workable scheme to ensure that the project addresses the organization's needs.

Explanation

Planning processes include devising and maintaining a workable scheme to ensure that the project addresses the organization's needs. This involves identifying objectives, determining tasks and resources required, and creating a timeline for the project. Planning processes also involve analyzing potential risks and developing strategies to mitigate them. Overall, planning processes are essential for setting the direction and framework of the project, ensuring its alignment with the organization's goals and objectives.

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155. A project team always organizes the WBS around project products.

Explanation

The correct answer is False. The explanation for this is that a project team organizes the Work Breakdown Structure (WBS) around project deliverables or work packages, not project products. The WBS breaks down the project into smaller, more manageable components, allowing for better planning, control, and communication. The WBS focuses on the work that needs to be done to produce the project deliverables, rather than the actual products themselves.

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156. _________involves getting the needed personnel assigned to and working on the project.

Explanation

Acquiring the project team involves the process of obtaining the necessary personnel and resources to work on the project. This includes identifying the required skills and expertise, recruiting and selecting team members, and assigning them to specific roles and responsibilities within the project. It also involves negotiating contracts and agreements with external resources or vendors if needed. Acquiring the project team is a critical step in ensuring that the project has the right people with the right skills to successfully complete the project objectives.

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157. A milestone list is an output list associated with the Project Scope Management knowledge area.

Explanation

A milestone list is not an output list associated with the Project Scope Management knowledge area.

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158. Managers often cite cost issues during the end phase of a project as one of their biggest challenges and the main cause of conflict.

Explanation

Managers often cite cost issues during the end phase of a project as one of their biggest challenges and the main cause of conflict. This statement is false. While cost issues can certainly be a challenge during the end phase of a project, managers typically cite other factors such as time constraints, resource allocation, and communication issues as the main causes of conflict. Cost issues may be a contributing factor, but they are not typically cited as the main cause of conflict.

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159. ___________involves reviewing the project charter and preliminary scope statement created during the initiation process and adding more information during the planning process as requirements are developed and change requests are approved.

Explanation

During the planning process, the project team reviews the project charter and preliminary scope statement created during the initiation process. They then add more information as requirements are developed and change requests are approved. This process is known as scope definition. It involves clearly defining the project's scope, objectives, deliverables, and boundaries. It helps to ensure that everyone involved in the project has a clear understanding of what needs to be accomplished and what is not included in the project scope.

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160. What is the first step in the framework for defining and assigning work?

Explanation

The first step in the framework for defining and assigning work is finalizing the project requirements. This step involves clearly identifying and documenting the objectives, scope, and deliverables of the project. By finalizing the project requirements, the team can have a clear understanding of what needs to be accomplished and can then proceed to break down the work into manageable elements and assign work responsibilities accordingly.

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_________, loosely defined, is a set of principles that guide our...
A(n) _________is a framework for describing the phases involved in...
The ___________plan coordinates and encompasses information from all...
___________is often the most difficult and unappreciated process in...
Even though many information technology projects can be completed...
A WBS can also be shown in ___________ form as an indented list of...
A(n) ___________ is a schematic display of the logical relationships...
___________uses project characteristics in a mathematical model to...
__________ and SPI less than one or less than 100 percent indicate...
Many organizations now collect and control an entire suite of projects...
One attribute that helps define a project is that a project has a...
Because projects involve uncertainty and limited resources, projects...
A program is "a group of related projects managed in a...
Project managers often take on the role of both leader and manager.
Since the organization usually commits more money as a project...
The number of interfaces can increase exponentially as the number of...
As projects progress, the organization must reevaluate the need,...
Many projects that are started never finish because of cost management...
Estimates are usually done at various stages of a project and should...
The WBS is often dissected further during the activity definition...
Using a systems approach is critical to successful project management.
Monitoring and controlling processes overlap all of the other project...
Some organizations might use a contract in place of a charter.
Schedule performance can be estimated by subtracting the original time...
It is important that the people who help determine what resources are...
When using the confrontation mode, project managers directly face a...
Risk management is a frequently overlooked aspect of project...
If a project manager gets sick for two weeks or an important supplier...
Before you can improve project risk management, you must understand...
The level of activity and length of each process group varies for...
Many information technology projects are failures in terms of meeting...
Initiating processes take place during each phase of a project.
Many problems and directives must be resolved quickly.
Deliverables are only product-related, such as a piece of hardware or...
The WBS is not a required input to the cost budgeting process.
Quality is a lower priority than project scope, time, and cost.
It is important to clarify what functions and features the system must...
Minimizing defects does not matter if an organization is making a...
If companies plan their projects well, they can avoid the need for...
Managing the triple constraint involves making trade-offs between...
The executing process group generally requires the most resources.
_________ is the ration of revenues to profits.
Legitimate power involves using personal knowledge and expertise to...
Strategic planning involves determining long-term objectives by...
The limitations of scope, time, and cost goals are sometimes referred...
Project _________management involves defining and managing all the...
In the long-term view, it is better to have huge success on an...
The information technology field is relatively stable and unchanging.
If you want some time-based flow for the work, you can create a WBS...
The project _________usually provides direction and funding for the...
Many people consider project integration management the key to overall...
The _______ approach involves refining the work into greater and...
__________allow for future situations that may be partially planned...
The _________ultimately decides if quality is acceptable.
People who need institutional power or social power want to organize...
The cost savings and use of offshore resources lower inflation,...
When an organization outsources work, it often does not have as much...
The organization should complete low-priority projects before...
Project _________management is concerned with making effective use of...
______________are the people involved in or affected by project...
Organizational issues are often the least difficult part of working on...
It is much more expensive to make major changes to a project during...
It is not necessary to complete all of the activities on the network...
___________ are those costs that an organization can easily measure in...
Utility rises at a decreasing rate for a(n)_________ person.
External project stakeholders generally include the project sponsor,...
Information technology is usually a support function in an...
The project scope statement should provide basic scope information,...
The critical path always includes the most critical activities
The _____is a network diagramming technique in which boxes represent...
The project's size, complexity, importance, and other factors will...
Good project risk management never goes unnoticed.
The ___________focuses on different groups' roles and...
__________involves formalizing acceptance of the project scope. Key...
A _________is done very early in a project or even before a project is...
Many of the theories and concepts of project management are difficult...
In early phases of a project life cycle, resource needs are...
An organization may initiate information technology projects for...
Many people are familiar with "SWOT"...
A project WBS should be based on a single approach.
Most people simply accept poor quality from many information...
Getting project information to the right people at the right time and...
Negative risk management is like investing in opportunities.
_________include defining and authorizing a project or project phase.
Projects that address_________ are much more likely to be successful...
Hiring managers say interpersonal skills are the least important soft...
The project cost management knowledge area maps to the...
In which information technology planning stage do organizations...
_______________is the ability of a product or service to perform as...
Projects are often defined narrowly when they begin.
The __________assumes that organizations are coalitions composed of...
A common ___________is performance reporting, where project...
In the________ , you use a similar project's WBS as a starting...
A Gantt chart displays a project's start and finish dates in...
The project scope management knowledge area maps to the...
The outputs of ___________include approved and rejected change...
The __________ level of a WBS represents the major products or phases...
In a(n) ________relationship, the "from" activity must...
When deciding what projects to invest in or continue, you should...
______________involves periodically evaluating overall project...
_________is the degree to which a system performs its intended...
Should you separate technical skills and soft skills when working...
__________are predefined actions that the project team will take if an...
"Is there a project champion?" Which risk category does this...
The buyer absorbs less of the risk with cost-reimbursable contracts...
"Organizations can gain access to specific skills and...
From the supplier's perspective, there is the least risk with...
_____________involves coordinating all planning efforts to create a...
Those who are __________have a higher tolerance for risk, and their...
The outputs of ___________include approved and rejected change...
Outputs from_________ include performance measurements, requested...
___________is a problem-solving approach that requires defming the...
Project managers have the most authority in a pure __________.
_________involves identifying and documenting the relationships...
___________includes the processes required to ensure that a project...
_____________involves collecting and disseminating performance...
It is always less effective to hire skilled consultants to perform...
___________involve estimating individual work items or activities and...
In the _________phase, the project team creates more detailed project...
__________involves identifying the specific activities that the...
__________estimating the number of work periods that are needed to...
Organizations have a history of spending too much money in the early...
__________is(are) action(s) taken to bring rejected items into...
Extrinsic motivation causes people to participate in an activity for...
___________involves tracking team member performance, motivating team...
_________involves determining the information and communications needs...
A(n)_________ is a matter under question or dispute that could impede...
Many private companies use the term procurement instead of purchasing.
___________involve payment to the supplier for direct and indirect...
When you separate business and organizational issues from project...
People with a high need for ________seek to excel and tend to avoid...
A project should be developed using progressive elaboration, starting...
The main outputs of _________ are accepted deliverables, requested...
_________describe what the project team has accomplished during a...
With a(n) _________contract, the buyer pays the supplier for allowable...
Bottom-up models are based on historical information and use...
The format of WBS dictionaries should remain constant from project to...
A(n) _______ is a deliverable-oriented grouping of the work involved...
In a(n)_________ relationship, the "from" activity cannot...
___________ is a project performance measurement technique that...
Continuous quality improvement is not a goal of quality assurance.
Information regarding the content of essential project communications...
Negative and positive risks should always be included in the same...
_____________involves determining which risks are likely to affect a...
With a(n) __________contract, the buyer pays the supplier for...
Examples of _______, include developing the project team, directing...
___________involves identifying and documenting project roles,...
Generally, each work package in a WBS should represent roughly...
The _______assumes that organizations are coalitions composed of...
A(n) __________is a formal group of people responsible for approving...
People have a tendency to want to report bad information.
Enterprise environmental factors, organizational process assets, the...
__________allow for future situations that are unpredictable.
__________include devising and maintaining a workable scheme to ensure...
A project team always organizes the WBS around project products.
_________involves getting the needed personnel assigned to and working...
A milestone list is an output list associated with the Project Scope...
Managers often cite cost issues during the end phase of a project as...
___________involves reviewing the project charter and preliminary...
What is the first step in the framework for defining and assigning...
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