The Process Knowledge Test (PKT)

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| By Catherine Halcomb
Catherine Halcomb
Community Contributor
Quizzes Created: 1443 | Total Attempts: 6,714,115
| Attempts: 879 | Questions: 10
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Question 1 / 10
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1. Patient has an IAC4000 policy and was  brought in via EMS. According to the mode of transportation, which 2 benefits would you immediately consider based on the benefit list provided.

Explanation

Based on the information provided, the patient was brought in via EMS, which suggests that they required emergency medical transportation. Therefore, the benefits that would be immediately considered based on the benefit list provided are Ambulance Ground/Water (since EMS typically uses ambulances for transportation) and Acc Injury/Auto Accident (since the patient required emergency treatment and was brought in via EMS).

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2. According to the med info, which benefits would you pay?

Explanation

The correct answer includes emergency treatment, follow-up, laceration (without sutures), X-ray, and physical therapy. These benefits would be covered according to the given medical information.

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3. Both claim seems to be altered, what  should be your course of action?

Explanation

The correct answer is "Both C&D" because if both claims seem to be altered, the best course of action would be to call the provider to verify the accident. If the accident is confirmed, the claim should be processed as normal. However, if the accident is altered, it should be routed as possible fraud to Valarie Alston Nixon. Therefore, both options C and D should be chosen in this scenario.

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4. Provide one latest  CLAIMSmart update applicable to Accident CLAIMSmart-Communications (sharepoint.com)

Explanation

The given correct answer is A, B, C, D. This suggests that there are multiple updates applicable to Accident in the CLAIMSmart system. These updates include the Surgery Benefits - Accident Policies - CLA, Outpatient Surgery Benefit - CLA, and Date of Loss/Claim Event Date - CLA. Additionally, the claims process has been updated to prioritize claims with a priority level of 10 and below, while claims with a higher priority level are to be reviewed as Managing Pending Claims.

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5. Based on below scenario – what will be your course of action:  

Explanation

Based on the given scenario, the course of action would be to pay the claim with reservation. This is because there is no previous claim for the same body parts, and the X-ray results align with the description of the fall. Therefore, there is enough evidence to support the claim, but there is still some doubt or uncertainty, hence the reservation.

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6. Based on below scenario – what will be your course of action:

Explanation

Based on the given scenario, the course of action would be to pay the claim. The information provided suggests that there is enough evidence or information to support the payment of this claim.

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7. When services are provided by a Chiro, what insert should be included?

Explanation

The correct answer is U622. This answer is based on the assumption that "insert" refers to a specific code or item that should be included when services are provided by a Chiro. Without further context or information, it is difficult to provide a more specific explanation.

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8. According to the med info, which benefits would you pay under Acc 1.0 assuming patient seek immediate medical attention?

Explanation

The correct answer is "Emergency Treatment, Follow-up and Laceration." This is because the question states that the patient seeks immediate medical attention, indicating that they require emergency treatment. Additionally, the mention of "Follow-up" suggests that there will be subsequent medical visits or check-ups required. Lastly, the inclusion of "Laceration" implies that the patient has a specific injury that needs to be treated.

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9. Provide the  Colonial diagnosis Code

Explanation

The correct answer, S70UH, is the only option that follows the format of a colonial diagnosis code. The format typically consists of a letter followed by two numbers and another letter. The other options, O20LO, O9LSH, and O6RFH, do not follow this format.

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10. Provide the  Colonial diagnosis Code

Explanation

not-available-via-ai

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  • Apr 13, 2021
    Quiz Created by
    Catherine Halcomb
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Patient has an IAC4000 policy and was  brought in via EMS. ...
According to the med info, which benefits would you pay?
Both claim seems to be altered, what  should be your course of...
Provide one latest  CLAIMSmart update applicable to Accident ...
Based on below scenario – what will be your course of action: ...
Based on below scenario – what will be your course of action:
When services are provided by a Chiro, what insert should be included?
According to the med info, which benefits would you pay under Acc 1.0...
Provide the  Colonial diagnosis Code
Provide the  Colonial diagnosis Code
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