Pindone Task Runner Certification Quiz!

26 Questions | By PinDone | Updated: Mar 21, 2022 | Attempts: 354

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Questions and Answers

1.

What is the overall 3-step process for getting something done at PinDone.com?
- A.
  
  Pin It. Pick It. Track Until Done.
- B.
  
  Pin It. Track It. Confirm “It’s Done”
- C.
  
  Post It. Track It. Close It.
- D.
  
  Post It. Pick It. Confirm “It’s Done”
2.

When can you actually start to work on a specific task?
- A.
  
  After it’s posted at PinDone.com.
- B.
  
  After you log in and apply for it.
- C.
  
  After you submit a bid and receive PinDone notification that the requester has accepted your bid.
- D.
  
  After the requester calls you to confirm the task.
3.

What should you NOT do after you are assigned to a task?
- A.
  
  Do nothing.
- B.
  
  Send a thank you message and confirm with the requester that you are aware of his/her selection on the Task Details page.
- C.
  
  Inquire the requester about any supplies needed for completing the task or if there is a required dress code for the task.
- D.
  
  Inquire the requester for more details on any unclear instructions after you have carefully read the task details and have done your own research.
4.

If a requester has pre-selected you for a task, when are you confirmed assigned and can start the task?
- A.
  
  After it’s pinned at PinDone.com.
- B.
  
  After you log in and view the task.
- C.
  
  After you log in and accept the pre-selection.
- D.
  
  After the requester calls you to confirm the task.
5.

If a requester has pre-selected you for a task but you aren’t available or not interested in getting it done, what should you do?
- A.
  
  Ignore it.
- B.
  
  Log on the Task Details page and send a message to thank and inform the requester that you are not available for the task.
- C.
  
  Contact the requester directly to inform that you are not available since you have his/her contact from previous run.
- D.
  
  Any of the above.
6.

What should you do if you’re unable to complete a task?
- A.
  
  Complete what you can and let the requester know when you meet them.
- B.
  
  Contact the requester as soon as you know.
- C.
  
  Contact PinDone for help as soon as you know.
- D.
  
  Write a message at PinDone.com.
7.

What should you do after you complete a task?
- A.
  
  Thank the requester.
- B.
  
  Retain copies of any receipts.
- C.
  
  Close the task at PinDone.com.
- D.
  
  All of the above.
8.

What should you wear to run a task?
- A.
  
  Clothes that are appropriate for the nature of the task.
- B.
  
  Clothes that are appropriate for the requester’s environment.
- C.
  
  A PinDone runner t-shirt.
- D.
  
  Any of the above.
9.

Which of the following are prohibited items?
- A.
  
  Financial products and securities
- B.
  
  Government uniforms and equipment
- C.
  
  Non-retail automobile parts
- D.
  
  Prescription drug pick-up
10.

If you're asked to deliver a wrapped package and aren't sure about its contents, what should you do?
- A.
  
  Open the package to check the contents.
- B.
  
  Ask the requester about the contents.
- C.
  
  Refuse to complete the task.
- D.
  
  Work with the requester on the best way to determine contents.
11.

Under what circumstances are you allowed to violate a local regulation or law?
- A.
  
  Never.
- B.
  
  If no one will find out – no harm, no foul.
- C.
  
  If you’re running late and need to get an important task done.
- D.
  
  With permission from the requester or PinDone.
12.

When is a requester allowed to give you cash?
- A.
  
  Never.
- B.
  
  To pay for the task’s service fee.
- C.
  
  To reimburse for out-of-pocket expenses or a small tip.
- D.
  
  To exchange for foreign currency.
13.

What should you do if you’re uncomfortable running task (due to safety, potential fraud, or another issue) after you’re assigned?
- A.
  
  Politely tell the requester and then close the task.
- B.
  
  Politely tell the requester, then notify PinDone.
- C.
  
  Politely tell the requester, notify PinDone, and close the task.
- D.
  
  Notify PinDone and close the task.
14.

What’s a good way to encourage requesters to pick you when assigning a runner?
- A.
  
  Write a detailed profile with a good photo of yourself.
- B.
  
  Respond quickly when applying to new tasks.
- C.
  
  Call requesters when they pin tasks to introduce yourself and ask for their business.
- D.
  
  Earn high ratings and good comments for prior tasks.
15.

Which behaviors result in a “strike”, three of which would cause your runner membership to be revoked?
- A.
  
  Failing to complete an assigned task without good cause.
- B.
  
  Violation of a professional guideline.
- C.
  
  Taking tasks offsite from PinDone.
- D.
  
  Asking for cash payment for task service fees.
16.

When can you collect credit card information from a requester?
- A.
  
  To verify their identification.
- B.
  
  To verify they have the credit card used to pin the task on the PinDone website.
- C.
  
  To verify that the card physically exists and hasn’t expired.
- D.
  
  Never.
17.

When should you ask for detailed information from the requester, such as phone numbers, addresses, and personal task details?
- A.
  
  If you need more details when a requester pins a new task.
- B.
  
  When you apply for a task.
- C.
  
  After you’re assigned to the task by the requester.
- D.
  
  While you’re running the task.
18.

What’s the best way to start communicating with a requester?
- A.
  
  Click on the requester’s name to view their profile for contact information.
- B.
  
  Contact PinDone to get access to the requester’s contact information.
- C.
  
  Send a message using the online communication tool on the task’s detail page.
- D.
  
  Wait for the requester to send you an email or call the number in your profile.
19.

How do you collect your runner earnings?
- A.
  
  Log into your runner account at PinDone.com and submit a withdrawal request.
- B.
  
  Contact PinDone by email or phone to request payment.
- C.
  
  Ask the requester for payment.
- D.
  
  Wait for PinDone’s monthly runner payments.
20.

How do you request to receive your runner earnings via PayPal?
- A.
  
  Log into your runner account at PinDone.com, submit a withdrawal request and send [email protected] a note requesting to collect earning via PayPal.
- B.
  
  Contact PinDone by email or phone to request payment.
- C.
  
  Ask the requester for payment.
- D.
  
  Wait for PinDone’s monthly runner payments.
21.

How long should you wait to collect your runner earnings after submitting a withdrawal request?
- A.
  
  None
- B.
  
  3-5 calendar days via PayPal and up to 5-7 calendar days if you are being paid by check.
- C.
  
  3-5 business days via PayPal and up to 5-7 business days if you are being paid by check.
- D.
  
  Up to 10 calendar days for either PayPal or Check payment methods.
22.

What are PinDone’s current fees for runner earnings?
- A.
  
  15% on runner service fees and 0% on reimbursable expenses.
- B.
  
  15% on both runner service fees and reimbursable expenses.
- C.
  
  20% on runner service fees and 15% on reimbursable expenses.
- D.
  
  Depends on the task.
23.

How do you change your email and text notifications for tasks and news?
- A.
  
  Log into your runner account and manage your subscriptions under “My Account”.
- B.
  
  Change your email junk mail settings.
- C.
  
  Call PinDone for help.
- D.
  
  Open a task and click “Unsubscribe”.
24.

What should you do if a requester offers you an additional tip?
- A.
  
  Refuse the tip.
- B.
  
  Remind the requester that the task’s service fee is paid with the credit card information obtained when the task was originally pinned.
- C.
  
  Count the cash to ensure it’s appropriate and not intended for the task’s service fee.
- D.
  
  Photograph the cash and let PinDone know.
25.

What should you do if a requester is unhappy and has an issue or doesn’t want to pay?
- A.
  
  Try to address their concern on the spot.
- B.
  
  Ask the requester to contact us at [email protected] or (855) 746-3663.
- C.
  
  Contact us at [email protected] or (855) 746-3663.
- D.
  
  Offer a refund or other discount.