Pindone Task Runner Certification Quiz!
- 1.
What is the overall 3-step process for getting something done at PinDone.com?
- A.
Pin It. Pick It. Track Until Done.
- B.
Pin It. Track It. Confirm “It’s Done”
- C.
Post It. Track It. Close It.
- D.
Post It. Pick It. Confirm “It’s Done”
Correct Answer
B. Pin It. Track It. Confirm “It’s Done”Explanation
The overall 3-step process for getting something done at PinDone.com is to first "Pin It" which means to select or choose the task or item that needs to be done. Then, "Track It" refers to keeping a record or monitoring the progress of the task. Finally, "Confirm 'It's Done'" means to verify and ensure that the task has been completed successfully. This process allows users to effectively manage and complete their tasks on PinDone.com.Rate this question:
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- 2.
When can you actually start to work on a specific task?
- A.
After it’s posted at PinDone.com.
- B.
After you log in and apply for it.
- C.
After you submit a bid and receive PinDone notification that the requester has accepted your bid.
- D.
After the requester calls you to confirm the task.
Correct Answer
C. After you submit a bid and receive PinDone notification that the requester has accepted your bid. -
- 3.
What should you NOT do after you are assigned to a task?
- A.
Do nothing.
- B.
Send a thank you message and confirm with the requester that you are aware of his/her selection on the Task Details page.
- C.
Inquire the requester about any supplies needed for completing the task or if there is a required dress code for the task.
- D.
Inquire the requester for more details on any unclear instructions after you have carefully read the task details and have done your own research.
Correct Answer
A. Do nothing.Explanation
After being assigned to a task, it is important to take proactive steps to ensure its successful completion. This includes sending a thank you message to the requester and confirming your awareness of the task selection. Additionally, it is crucial to inquire about any necessary supplies or dress code requirements to ensure preparedness. Furthermore, if there are any unclear instructions, it is advisable to seek clarification from the requester after thoroughly reading the task details and conducting personal research. However, doing nothing after being assigned to a task would hinder progress and potentially lead to incomplete or unsatisfactory results.Rate this question:
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- 4.
If a requester has pre-selected you for a task, when are you confirmed assigned and can start the task?
- A.
After it’s pinned at PinDone.com.
- B.
After you log in and view the task.
- C.
After you log in and accept the pre-selection.
- D.
After the requester calls you to confirm the task.
Correct Answer
C. After you log in and accept the pre-selection.Explanation
After you log in and accept the pre-selection, you are confirmed assigned and can start the task. This means that once you have logged into the platform and accepted the pre-selection for the task, you have officially been assigned to the task and can begin working on it. The other options provided, such as the task being pinned on PinDone.com or the requester calling to confirm the task, are not mentioned as the criteria for confirmation and starting the task.Rate this question:
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- 5.
If a requester has pre-selected you for a task but you aren’t available or not interested in getting it done, what should you do?
- A.
Ignore it.
- B.
Log on the Task Details page and send a message to thank and inform the requester that you are not available for the task.
- C.
Contact the requester directly to inform that you are not available since you have his/her contact from previous run.
- D.
Any of the above.
Correct Answer
B. Log on the Task Details page and send a message to thank and inform the requester that you are not available for the task.Explanation
If a requester has pre-selected you for a task but you aren't available or not interested in getting it done, you should log on the Task Details page and send a message to thank and inform the requester that you are not available for the task. This is the most professional and polite way to handle the situation, as it shows gratitude for being selected while also providing clear communication about your availability. Ignoring the task or contacting the requester directly may not be as appropriate or professional.Rate this question:
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- 6.
What should you do if you’re unable to complete a task?
- A.
Complete what you can and let the requester know when you meet them.
- B.
Contact the requester as soon as you know.
- C.
Contact PinDone for help as soon as you know.
- D.
Write a message at PinDone.com.
Correct Answer(s)
B. Contact the requester as soon as you know.
C. Contact PinDone for help as soon as you know.Explanation
If you are unable to complete a task, the best course of action is to contact the requester as soon as possible. This allows you to inform them of the situation and discuss any possible alternatives or solutions. Additionally, contacting PinDone for help is also recommended as they can provide assistance or guidance in resolving the issue.Rate this question:
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- 7.
What should you do after you complete a task?
- A.
Thank the requester.
- B.
Retain copies of any receipts.
- C.
Close the task at PinDone.com.
- D.
All of the above.
Correct Answer
D. All of the above.Explanation
After completing a task, it is important to show gratitude by thanking the requester for their trust and giving you the opportunity to complete the task. Additionally, retaining copies of any receipts is crucial for record-keeping and reimbursement purposes. Finally, closing the task at PinDone.com ensures that the task is officially marked as completed and allows for proper tracking and organization. Therefore, all of the mentioned actions should be taken after completing a task.Rate this question:
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- 8.
What should you wear to run a task?
- A.
Clothes that are appropriate for the nature of the task.
- B.
Clothes that are appropriate for the requester’s environment.
- C.
A PinDone runner t-shirt.
- D.
Any of the above.
Correct Answer
D. Any of the above.Explanation
The question is asking about what to wear when running a task. The correct answer is "Any of the above" because it could be appropriate to wear clothes that are suitable for the nature of the task, such as athletic wear for physical activities. It could also be appropriate to wear clothes that are suitable for the requester's environment, for example, if the task involves going to a formal event. Lastly, wearing a PinDone runner t-shirt is also an option, possibly indicating that it is a recognized attire for runners.Rate this question:
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- 9.
Which of the following are prohibited items?
- A.
Financial products and securities
- B.
Government uniforms and equipment
- C.
Non-retail automobile parts
- D.
Prescription drug pick-up
Correct Answer(s)
A. Financial products and securities
B. Government uniforms and equipment
C. Non-retail automobile partsExplanation
The items listed in the answer are prohibited because they either involve sensitive information or have restrictions on their sale and distribution. Financial products and securities are regulated by financial authorities and require specific licenses to be sold. Government uniforms and equipment are restricted to authorized personnel only to maintain security and prevent misuse. Non-retail automobile parts may be prohibited due to safety concerns or the potential for illegal activities such as car theft. Prescription drug pick-up is not mentioned in the answer, so it is not considered a prohibited item.Rate this question:
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- 10.
If you're asked to deliver a wrapped package and aren't sure about its contents, what should you do?
- A.
Open the package to check the contents.
- B.
Ask the requester about the contents.
- C.
Refuse to complete the task.
- D.
Work with the requester on the best way to determine contents.
Correct Answer
D. Work with the requester on the best way to determine contents.Explanation
When asked to deliver a wrapped package of unknown contents, it is important to work with the requester on the best way to determine the contents. This means communicating with the person who requested the delivery and discussing possible solutions to identify the contents without opening the package. It is not appropriate to open the package without permission, as it may violate privacy or security concerns. Refusing to complete the task without attempting to find a solution would not be a proactive approach. Therefore, working collaboratively with the requester is the most suitable option in this situation.Rate this question:
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- 11.
Under what circumstances are you allowed to violate a local regulation or law?
- A.
Never.
- B.
If no one will find out – no harm, no foul.
- C.
If you’re running late and need to get an important task done.
- D.
With permission from the requester or PinDone.
Correct Answer
A. Never.Explanation
The correct answer is "Never." This means that under no circumstances are you allowed to violate a local regulation or law. This emphasizes the importance of following rules and laws, regardless of the situation or potential consequences. It promotes the idea of respecting and abiding by the legal system in place.Rate this question:
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- 12.
When is a requester allowed to give you cash?
- A.
Never.
- B.
To pay for the task’s service fee.
- C.
To reimburse for out-of-pocket expenses or a small tip.
- D.
To exchange for foreign currency.
Correct Answer
C. To reimburse for out-of-pocket expenses or a small tip.Explanation
A requester is allowed to give you cash to reimburse for out-of-pocket expenses or a small tip. This means that if you have incurred any expenses while completing the task or if the requester wants to show appreciation for your work with a small tip, they can provide you with cash. However, it is important to note that cash should not be given to pay for the task's service fee or to exchange for foreign currency.Rate this question:
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- 13.
What should you do if you’re uncomfortable running task (due to safety, potential fraud, or another issue) after you’re assigned?
- A.
Politely tell the requester and then close the task.
- B.
Politely tell the requester, then notify PinDone.
- C.
Politely tell the requester, notify PinDone, and close the task.
- D.
Notify PinDone and close the task.
Correct Answer
B. Politely tell the requester, then notify PinDone.Explanation
If you're uncomfortable running a task due to safety, potential fraud, or another issue after being assigned, the correct course of action is to politely inform the requester about your concerns. Additionally, it is important to notify PinDone, the relevant authority or platform, so that they are aware of the situation. However, it is not necessary to close the task immediately, as the decision to close the task will be made by PinDone based on the information provided.Rate this question:
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- 14.
What’s a good way to encourage requesters to pick you when assigning a runner?
- A.
Write a detailed profile with a good photo of yourself.
- B.
Respond quickly when applying to new tasks.
- C.
Call requesters when they pin tasks to introduce yourself and ask for their business.
- D.
Earn high ratings and good comments for prior tasks.
Correct Answer(s)
A. Write a detailed profile with a good photo of yourself.
B. Respond quickly when applying to new tasks.
D. Earn high ratings and good comments for prior tasks.Explanation
Writing a detailed profile with a good photo of yourself helps to create a positive impression on requesters. It allows them to get to know you better and understand your skills and qualifications. Responding quickly when applying to new tasks shows your enthusiasm and reliability, making requesters more likely to choose you. Earning high ratings and good comments for prior tasks demonstrates your competence and professionalism, increasing your chances of being selected by requesters.Rate this question:
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- 15.
Which behaviors result in a “strike”, three of which would cause your runner membership to be revoked?
- A.
Failing to complete an assigned task without good cause.
- B.
Violation of a professional guideline.
- C.
Taking tasks offsite from PinDone.
- D.
Asking for cash payment for task service fees.
Correct Answer(s)
A. Failing to complete an assigned task without good cause.
B. Violation of a professional guideline.
C. Taking tasks offsite from PinDone.
D. Asking for cash payment for task service fees.Explanation
The behaviors that result in a "strike" and can lead to revocation of runner membership are failing to complete an assigned task without good cause, violation of a professional guideline, taking tasks offsite from PinDone, and asking for cash payment for task service fees. These actions demonstrate a lack of professionalism, commitment, and adherence to the platform's guidelines and policies.Rate this question:
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- 16.
When can you collect credit card information from a requester?
- A.
To verify their identification.
- B.
To verify they have the credit card used to pin the task on the PinDone website.
- C.
To verify that the card physically exists and hasn’t expired.
- D.
Never.
Correct Answer
D. Never.Explanation
Collecting credit card information from a requester is never allowed. This is because it poses a significant risk to the requester's privacy and security. Requesters should never ask for or collect credit card information as it can lead to fraudulent activities, unauthorized charges, and identity theft. It is essential to prioritize the protection of personal and financial information, and collecting credit card information goes against these principles.Rate this question:
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- 17.
When should you ask for detailed information from the requester, such as phone numbers, addresses, and personal task details?
- A.
If you need more details when a requester pins a new task.
- B.
When you apply for a task.
- C.
After you’re assigned to the task by the requester.
- D.
While you’re running the task.
Correct Answer
C. After you’re assigned to the task by the requester.Explanation
After you're assigned to the task by the requester, it is appropriate to ask for detailed information such as phone numbers, addresses, and personal task details. This is because once you are assigned to the task, you have a clear understanding of what needs to be done and can identify any potential gaps in information that may be required to complete the task successfully. Asking for these details at this stage ensures that you have all the necessary information to proceed with the task efficiently.Rate this question:
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- 18.
What’s the best way to start communicating with a requester?
- A.
Click on the requester’s name to view their profile for contact information.
- B.
Contact PinDone to get access to the requester’s contact information.
- C.
Send a message using the online communication tool on the task’s detail page.
- D.
Wait for the requester to send you an email or call the number in your profile.
Correct Answer
C. Send a message using the online communication tool on the task’s detail page.Explanation
The best way to start communicating with a requester is to send a message using the online communication tool on the task's detail page. This option allows for direct and immediate communication between the worker and the requester, ensuring efficient and effective communication. It eliminates the need to wait for the requester to send an email or call the number in the worker's profile, and it also avoids the need to contact PinDone for access to the requester's contact information. Clicking on the requester's name to view their profile for contact information may not always provide the necessary details.Rate this question:
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- 19.
How do you collect your runner earnings?
- A.
Log into your runner account at PinDone.com and submit a withdrawal request.
- B.
Contact PinDone by email or phone to request payment.
- C.
Ask the requester for payment.
- D.
Wait for PinDone’s monthly runner payments.
Correct Answer
A. Log into your runner account at PinDone.com and submit a withdrawal request.Explanation
To collect your runner earnings, you need to log into your runner account at PinDone.com and submit a withdrawal request. This means that you have to access your account on the website and request to withdraw the earnings you have made as a runner. This is the most direct and specific method mentioned in the options provided.Rate this question:
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- 20.
How do you request to receive your runner earnings via PayPal?
- A.
Log into your runner account at PinDone.com, submit a withdrawal request and send [email protected] a note requesting to collect earning via PayPal.
- B.
Contact PinDone by email or phone to request payment.
- C.
Ask the requester for payment.
- D.
Wait for PinDone’s monthly runner payments.
Correct Answer
A. Log into your runner account at PinDone.com, submit a withdrawal request and send [email protected] a note requesting to collect earning via PayPal. -
- 21.
How long should you wait to collect your runner earnings after submitting a withdrawal request?
- A.
None
- B.
3-5 calendar days via PayPal and up to 5-7 calendar days if you are being paid by check.
- C.
3-5 business days via PayPal and up to 5-7 business days if you are being paid by check.
- D.
Up to 10 calendar days for either PayPal or Check payment methods.
Correct Answer
C. 3-5 business days via PayPal and up to 5-7 business days if you are being paid by check.Explanation
The correct answer states that you should wait for 3-5 business days if you are being paid via PayPal and up to 5-7 business days if you are being paid by check. This means that after submitting a withdrawal request, it will take approximately 3-5 business days for the earnings to be transferred to your PayPal account and up to 5-7 business days for a check to be mailed to you.Rate this question:
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- 22.
What are PinDone’s current fees for runner earnings?
- A.
15% on runner service fees and 0% on reimbursable expenses.
- B.
15% on both runner service fees and reimbursable expenses.
- C.
20% on runner service fees and 15% on reimbursable expenses.
- D.
Depends on the task.
Correct Answer
A. 15% on runner service fees and 0% on reimbursable expenses.Explanation
PinDone's current fees for runner earnings are 15% on runner service fees and 0% on reimbursable expenses.Rate this question:
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- 23.
How do you change your email and text notifications for tasks and news?
- A.
Log into your runner account and manage your subscriptions under “My Account”.
- B.
Change your email junk mail settings.
- C.
Call PinDone for help.
- D.
Open a task and click “Unsubscribe”.
Correct Answer
A. Log into your runner account and manage your subscriptions under “My Account”.Explanation
To change email and text notifications for tasks and news, you need to log into your runner account and go to the "My Account" section. From there, you can manage your subscriptions and make any necessary changes to your email and text notification preferences.Rate this question:
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- 24.
What should you do if a requester offers you an additional tip?
- A.
Refuse the tip.
- B.
Remind the requester that the task’s service fee is paid with the credit card information obtained when the task was originally pinned.
- C.
Count the cash to ensure it’s appropriate and not intended for the task’s service fee.
- D.
Photograph the cash and let PinDone know.
Correct Answer(s)
B. Remind the requester that the task’s service fee is paid with the credit card information obtained when the task was originally pinned.
C. Count the cash to ensure it’s appropriate and not intended for the task’s service fee.Explanation
If a requester offers you an additional tip, you should remind the requester that the task's service fee is paid with the credit card information obtained when the task was originally pinned. Additionally, you should count the cash to ensure it is appropriate and not intended for the task's service fee.Rate this question:
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- 25.
What should you do if a requester is unhappy and has an issue or doesn’t want to pay?
- A.
Try to address their concern on the spot.
- B.
Ask the requester to contact us at [email protected] or (855) 746-3663.
- C.
Contact us at [email protected] or (855) 746-3663.
- D.
Offer a refund or other discount.
Correct Answer(s)
A. Try to address their concern on the spot.
B. Ask the requester to contact us at [email protected] or (855) 746-3663.
C. Contact us at [email protected] or (855) 746-3663.Explanation
If a requester is unhappy and has an issue or doesn't want to pay, the best course of action is to try to address their concern on the spot. This allows for immediate resolution and shows the requester that their concerns are being taken seriously. Additionally, asking the requester to contact [email protected] or (855) 746-3663 provides them with a direct line of communication to further address their issue.Rate this question:
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- 26.
What should be included in your bid?
- A.
Hourly Rate
- B.
Total fixed fee = hourly rate * est. hours to complete the task
- C.
Mileage cost, if any
- D.
PinDone fee
- E.
Est. out of pocket expense
Correct Answer(s)
B. Total fixed fee = hourly rate * est. hours to complete the task
C. Mileage cost, if any
D. PinDone feeExplanation
The answer states that the total fixed fee for a bid should be calculated by multiplying the hourly rate by the estimated hours to complete the task. Additionally, any mileage cost, if applicable, should be included in the bid. The PinDone fee, which is a fee charged by the platform or service being used, should also be accounted for. Finally, any estimated out of pocket expenses should be considered when determining the total fixed fee for the bid.Rate this question:
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Current Version
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Mar 21, 2023Quiz Edited by
ProProfs Editorial Team -
Jun 02, 2012Quiz Created by
PinDone
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