Pindone Task Runner Certification Quiz!

26 Questions | Total Attempts: 333

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IT Certification Quizzes & Trivia

Questions and Answers
  • 1. 
    What is the overall 3-step process for getting something done at PinDone.com?
    • A. 

      Pin It. Pick It. Track Until Done.

    • B. 

      Pin It. Track It. Confirm “It’s Done”

    • C. 

      Post It. Track It. Close It.

    • D. 

      Post It. Pick It. Confirm “It’s Done”

  • 2. 
    When can you actually start to work on a specific task?
    • A. 

      After it’s posted at PinDone.com.

    • B. 

      After you log in and apply for it.

    • C. 

      After you submit a bid and receive PinDone notification that the requester has accepted your bid.

    • D. 

      After the requester calls you to confirm the task.

  • 3. 
    What should you NOT do after you are assigned to a task?
    • A. 

      Do nothing.

    • B. 

      Send a thank you message and confirm with the requester that you are aware of his/her selection on the Task Details page.

    • C. 

      Inquire the requester about any supplies needed for completing the task or if there is a required dress code for the task.

    • D. 

      Inquire the requester for more details on any unclear instructions after you have carefully read the task details and have done your own research.

  • 4. 
    If a requester has pre-selected you for a task, when are you confirmed assigned and can start the task?
    • A. 

      After it’s pinned at PinDone.com.

    • B. 

      After you log in and view the task.

    • C. 

      After you log in and accept the pre-selection.

    • D. 

      After the requester calls you to confirm the task.

  • 5. 
    If a requester has pre-selected you for a task but you aren’t available or not interested in getting it done, what should you do? 
    • A. 

      Ignore it.

    • B. 

      Log on the Task Details page and send a message to thank and inform the requester that you are not available for the task.

    • C. 

      Contact the requester directly to inform that you are not available since you have his/her contact from previous run.

    • D. 

      Any of the above.

  • 6. 
    What should you do if you’re unable to complete a task? 
    • A. 

      Complete what you can and let the requester know when you meet them.

    • B. 

      Contact the requester as soon as you know.

    • C. 

      Contact PinDone for help as soon as you know.

    • D. 

      Write a message at PinDone.com.

  • 7. 
    What should you do after you complete a task?
    • A. 

      Thank the requester.

    • B. 

      Retain copies of any receipts.

    • C. 

      Close the task at PinDone.com.

    • D. 

      All of the above.

  • 8. 
    What should you wear to run a task?
    • A. 

      Clothes that are appropriate for the nature of the task.

    • B. 

      Clothes that are appropriate for the requester’s environment.

    • C. 

      A PinDone runner t-shirt.

    • D. 

      Any of the above.

  • 9. 
    Which of the following are prohibited items?
    • A. 

      Financial products and securities

    • B. 

      Government uniforms and equipment

    • C. 

      Non-retail automobile parts

    • D. 

      Prescription drug pick-up

  • 10. 
    If you're asked to deliver a wrapped package and aren't sure about its contents, what should you do?
    • A. 

      Open the package to check the contents.

    • B. 

      Ask the requester about the contents.

    • C. 

      Refuse to complete the task.

    • D. 

      Work with the requester on the best way to determine contents.

  • 11. 
    Under what circumstances are you allowed to violate a local regulation or law?
    • A. 

      Never.

    • B. 

      If no one will find out – no harm, no foul.

    • C. 

      If you’re running late and need to get an important task done.

    • D. 

      With permission from the requester or PinDone.

  • 12. 
    When is a requester allowed to give you cash?
    • A. 

      Never.

    • B. 

      To pay for the task’s service fee.

    • C. 

      To reimburse for out-of-pocket expenses or a small tip.

    • D. 

      To exchange for foreign currency.

  • 13. 
    What should you do if you’re uncomfortable running task (due to safety, potential fraud, or another issue) after you’re assigned?
    • A. 

      Politely tell the requester and then close the task.

    • B. 

      Politely tell the requester, then notify PinDone.

    • C. 

      Politely tell the requester, notify PinDone, and close the task.

    • D. 

      Notify PinDone and close the task.

  • 14. 
    What’s a good way to encourage requesters to pick you when assigning a runner?  
    • A. 

      Write a detailed profile with a good photo of yourself.

    • B. 

      Respond quickly when applying to new tasks.

    • C. 

      Call requesters when they pin tasks to introduce yourself and ask for their business.

    • D. 

      Earn high ratings and good comments for prior tasks.

  • 15. 
    Which behaviors result in a “strike”, three of which would cause your runner membership to be revoked?  
    • A. 

      Failing to complete an assigned task without good cause.

    • B. 

      Violation of a professional guideline.

    • C. 

      Taking tasks offsite from PinDone.

    • D. 

      Asking for cash payment for task service fees.

  • 16. 
    When can you collect credit card information from a requester?
    • A. 

      To verify their identification.

    • B. 

      To verify they have the credit card used to pin the task on the PinDone website.

    • C. 

      To verify that the card physically exists and hasn’t expired.

    • D. 

      Never.

  • 17. 
    When should you ask for detailed information from the requester, such as phone numbers, addresses, and personal task details?
    • A. 

      If you need more details when a requester pins a new task.

    • B. 

      When you apply for a task.

    • C. 

      After you’re assigned to the task by the requester.

    • D. 

      While you’re running the task.

  • 18. 
    What’s the best way to start communicating with a requester?
    • A. 

      Click on the requester’s name to view their profile for contact information.

    • B. 

      Contact PinDone to get access to the requester’s contact information.

    • C. 

      Send a message using the online communication tool on the task’s detail page.

    • D. 

      Wait for the requester to send you an email or call the number in your profile.

  • 19. 
    How do you collect your runner earnings?
    • A. 

      Log into your runner account at PinDone.com and submit a withdrawal request.

    • B. 

      Contact PinDone by email or phone to request payment.

    • C. 

      Ask the requester for payment.

    • D. 

      Wait for PinDone’s monthly runner payments.

  • 20. 
    How do you request to receive your runner earnings via PayPal?
    • A. 

      Log into your runner account at PinDone.com, submit a withdrawal request and send [email protected] a note requesting to collect earning via PayPal.

    • B. 

      Contact PinDone by email or phone to request payment.

    • C. 

      Ask the requester for payment.

    • D. 

      Wait for PinDone’s monthly runner payments.

  • 21. 
    How long should you wait to collect your runner earnings after submitting a withdrawal request?
    • A. 

      None

    • B. 

      3-5 calendar days via PayPal and up to 5-7 calendar days if you are being paid by check.

    • C. 

      3-5 business days via PayPal and up to 5-7 business days if you are being paid by check.

    • D. 

      Up to 10 calendar days for either PayPal or Check payment methods.

  • 22. 
    What are PinDone’s current fees for runner earnings?
    • A. 

      15% on runner service fees and 0% on reimbursable expenses.

    • B. 

      15% on both runner service fees and reimbursable expenses.

    • C. 

      20% on runner service fees and 15% on reimbursable expenses.

    • D. 

      Depends on the task.

  • 23. 
    How do you change your email and text notifications for tasks and news?
    • A. 

      Log into your runner account and manage your subscriptions under “My Account”.

    • B. 

      Change your email junk mail settings.

    • C. 

      Call PinDone for help.

    • D. 

      Open a task and click “Unsubscribe”.

  • 24. 
    What should you do if a requester offers you an additional tip?
    • A. 

      Refuse the tip.

    • B. 

      Remind the requester that the task’s service fee is paid with the credit card information obtained when the task was originally pinned.

    • C. 

      Count the cash to ensure it’s appropriate and not intended for the task’s service fee.

    • D. 

      Photograph the cash and let PinDone know.

  • 25. 
    What should you do if a requester is unhappy and has an issue or doesn’t want to pay?  
    • A. 

      Try to address their concern on the spot.

    • B. 

      Ask the requester to contact us at [email protected] or (855) 746-3663.

    • C. 

      Contact us at [email protected] or (855) 746-3663.

    • D. 

      Offer a refund or other discount.

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