Phb 211 Clinical Phlebotomy Seminar Final Exam
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Questions and Answers
- 1.
Which of these three clinical purposes are identifiable factors to the importance of phlebotomy procedures to the overall care of the patient?
- A.
Diagnostic testing
- B.
Therapuetic assessments
- C.
Monitoring
- D.
All of the above
Correct Answer
D. All of the aboveExplanation
All three clinical purposes mentioned - diagnostic testing, therapeutic assessments, and monitoring - are important factors in the overall care of the patient. Diagnostic testing through phlebotomy procedures helps in identifying and diagnosing various medical conditions. Therapeutic assessments involve monitoring the effectiveness of treatments and adjusting them accordingly. Monitoring through phlebotomy procedures helps in tracking the patient's progress and making informed decisions about their healthcare. Therefore, all of these purposes contribute to the importance of phlebotomy procedures in patient care.Rate this question:
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- 2.
Professional certification typically refers to:
- A.
Passing a state examination
- B.
Maintaining a good record of attendance at one's job site
- C.
Passing a national examination and completing continuing education
- D.
Passing an exam given at a local hospital
Correct Answer
C. Passing a national examination and completing continuing educationExplanation
Professional certification typically refers to passing a national examination and completing continuing education. This means that individuals must successfully pass a standardized exam that is recognized at a national level. Additionally, they must continue to update their knowledge and skills through ongoing education and training. This ensures that professionals in a specific field are up-to-date with the latest industry standards and practices. It demonstrates a commitment to professional growth and competency, and provides employers and clients with confidence in the individual's abilities.Rate this question:
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- 3.
A supervisor may assess competency by which method?
- A.
Written exams
- B.
Direct observation
- C.
Reviewing worksheeets or logs
- D.
All of the above
Correct Answer
D. All of the aboveExplanation
A supervisor may assess competency by using written exams to test the theoretical knowledge of the individual. Direct observation allows the supervisor to evaluate the practical skills of the person by observing them perform tasks. Reviewing worksheets or logs helps the supervisor assess the individual's ability to document and track their work. Therefore, all of the mentioned methods can be used by a supervisor to assess competency.Rate this question:
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- 4.
Which agency oversees the categorization of laboratory tests according to the level of complexity and the risk involved for the patient if errors occur?
- A.
The Joint Commission
- B.
CLIA
- C.
ISO
- D.
CDC
Correct Answer
B. CLIAExplanation
CLIA, or the Clinical Laboratory Improvement Amendments, is the correct answer because it is the agency that oversees the categorization of laboratory tests according to the level of complexity and the risk involved for the patient if errors occur. CLIA sets standards for laboratory testing and ensures that laboratories meet these standards to provide accurate and reliable results. By categorizing tests based on complexity and risk, CLIA helps to ensure patient safety and quality in laboratory testing.Rate this question:
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- 5.
Which of the following attire is acceptable for a phlebotomist?
- A.
Large shiny earrings and /or body piercings
- B.
Strong fragrances and perfumes
- C.
Extremely long, polished, or artificial fingernails
- D.
Conservative jewelry with necklace tucked into collar
Correct Answer
D. Conservative jewelry with necklace tucked into collarExplanation
Conservative jewelry with a necklace tucked into the collar is acceptable for a phlebotomist because it is professional and does not pose any safety risks. Large shiny earrings and body piercings, strong fragrances and perfumes, and extremely long, polished, or artificial fingernails are not suitable for a phlebotomist as they can potentially contaminate the work environment or cause injury to the phlebotomist or the patient.Rate this question:
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- 6.
The Joint Commission is:
- A.
A proficiency testing agency
- B.
Accrediting agency for health care facilities
- C.
Agency that administers certifications
- D.
Governmental agency that administers Medicare
Correct Answer
B. Accrediting agency for health care facilitiesExplanation
The Joint Commission is an accrediting agency for health care facilities. This means that it is responsible for evaluating and accrediting hospitals, clinics, and other healthcare organizations to ensure that they meet certain quality and safety standards. The Joint Commission conducts regular inspections and assessments to determine if these facilities are providing high-quality care to patients. Accreditation from The Joint Commission is often considered a mark of excellence in the healthcare industry and can be an important factor for patients when choosing a healthcare provider.Rate this question:
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- 7.
Which is a barrier to effective communication with a patient?
- A.
The sender
- B.
The decoder
- C.
A loud television
- D.
A supervisor
Correct Answer
C. A loud televisionExplanation
A loud television can be a barrier to effective communication with a patient because it creates noise and distracts both the sender and the receiver. The noise from the television can make it difficult for the patient to hear and understand what the sender is saying, leading to miscommunication or misunderstanding. It can also make it challenging for the sender to convey their message clearly and effectively. Therefore, a loud television can hinder the communication process and prevent effective communication with the patient.Rate this question:
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- 8.
Which of the following statements is appropriate during a phlebotomy procedure?
- A.
"This won't hurt a bit"
- B.
"Your name is Mrs. Jones, isn't it?"
- C.
"You are required to cooperate with this"
- D.
"Could you please spell your first and last name for me?"
Correct Answer
D. "Could you please spell your first and last name for me?"Explanation
During a phlebotomy procedure, it is appropriate to ask the patient to spell their first and last name. This is important for accurate identification and to ensure that the correct patient is being treated. Asking the patient to spell their name helps to avoid any potential errors or confusion in the documentation or labeling of the collected blood samples.Rate this question:
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- 9.
In legal cases, "what a reasonably prudent person would do under similar circumstances" refers to:
- A.
Informed consent
- B.
Implied consent
- C.
Standard of care
- D.
Bioethics
Correct Answer
C. Standard of careExplanation
The term "what a reasonably prudent person would do under similar circumstances" refers to the standard of care in legal cases. This means that in a legal context, the actions and decisions of an individual or professional are evaluated based on what a reasonable and cautious person would do in the same situation. The standard of care serves as a benchmark to determine whether someone has acted negligently or breached their duty of care. It helps establish the level of care and caution that is expected from individuals in order to prevent harm or injury to others.Rate this question:
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- 10.
When a phlebotomist gives aid during an emergency, he/she is usually protected through:
- A.
Rightful action consent
- B.
CLIA
- C.
FDA
- D.
Implied consent
Correct Answer
D. Implied consentExplanation
When a phlebotomist gives aid during an emergency, they are usually protected through implied consent. Implied consent refers to the assumption that a patient would give consent for treatment or aid in an emergency situation where they are unable to communicate their wishes. In such cases, it is understood that the patient would want to receive immediate medical attention to prevent further harm or save their life. This concept allows healthcare professionals like phlebotomists to provide necessary care without delay, ensuring the well-being of the patient.Rate this question:
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- 11.
Before a patient's lab test results can legally be released to another physician or health care facility, the patient must:
- A.
Tell the clinical laboratory it is ok to do so
- B.
Provide a letter from his/her lawyer agreeing for the release
- C.
Provide his/her informed consent
- D.
Provide his/her implied consent
Correct Answer
C. Provide his/her informed consentExplanation
In order for a patient's lab test results to be released to another physician or health care facility, the patient must provide their informed consent. This means that the patient has been fully informed about the purpose, risks, and benefits of releasing their lab test results and has given their voluntary agreement to do so. This ensures that the patient understands and agrees to the disclosure of their medical information, protecting their privacy and allowing for proper communication and coordination of care between healthcare providers.Rate this question:
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- 12.
The federal law enacted that regulates the quality and accuracy of laboratory testing (including phlebotomy procedures) by creating a uniform set of provisions governing all clinical laboratories is referred to as:
- A.
HCFA
- B.
FDA
- C.
CLIA
- D.
The Joint Commission
Correct Answer
C. CLIAExplanation
The correct answer is CLIA. CLIA stands for Clinical Laboratory Improvement Amendments. It is a federal law that regulates the quality and accuracy of laboratory testing, including phlebotomy procedures. CLIA creates a uniform set of provisions that govern all clinical laboratories, ensuring that they meet certain standards and guidelines to ensure accurate and reliable testing.Rate this question:
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- 13.
A small child refusing to have their blood collected from their arm is locked in a room by the phlebotomist and is forced to have the venipuncture performed. This is an example of:
- A.
Implied consent
- B.
Assault and battery
- C.
Invasion of privacy
- D.
Informed consent
Correct Answer
B. Assault and batteryExplanation
Locking a small child in a room and forcing them to have a venipuncture performed against their will is considered assault and battery. Assault refers to the intentional act of causing apprehension of harmful or offensive contact, while battery refers to the actual harmful or offensive contact itself. In this scenario, the child is being physically restrained and subjected to a medical procedure without their consent, which violates their bodily autonomy and constitutes assault and battery.Rate this question:
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- 14.
if a non-English speaking patient is scheduled to have a blood specimen collection, then the health care worker should:
- A.
Find an interpreter or other method to communicate information to the patient
- B.
Use sign language to communicate the message
- C.
Use a computer to show pictures of the procedure
- D.
Continue with the procedure knowing the patient may only partially understand
Correct Answer
A. Find an interpreter or other method to communicate information to the patientExplanation
When a non-English speaking patient is scheduled to have a blood specimen collection, it is important for the healthcare worker to find an interpreter or another method to effectively communicate information to the patient. This ensures that the patient fully understands the procedure, any instructions, and any potential risks or concerns. Using sign language or showing pictures on a computer may not be sufficient in conveying all the necessary information. Continuing with the procedure without ensuring clear communication may compromise the patient's safety and understanding.Rate this question:
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- 15.
Slouching posture, a nonverbal behavior, conveys what message?
- A.
Condifence
- B.
Pride
- C.
Laziness
- D.
Attention to detail
Correct Answer
C. LazinessExplanation
Slouching posture conveys a message of laziness. Slouching is often associated with a lack of energy, motivation, and effort. It suggests a relaxed and indifferent attitude, indicating a lack of interest or enthusiasm in one's surroundings or activities. This nonverbal behavior can be perceived as a sign of disengagement or a lack of commitment towards tasks or responsibilities.Rate this question:
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- 16.
Which of the following refers to the speed and urgency of one's voice?
- A.
Tone
- B.
STAT
- C.
Pace
- D.
Volume
Correct Answer
C. PaceExplanation
Pace refers to the speed and urgency of one's voice. It indicates how quickly or slowly someone is speaking and the sense of urgency or calmness conveyed through their speech. The pace of someone's voice can vary depending on the situation or the emotions they are trying to express. It plays a crucial role in effective communication as it can help to convey the intended meaning and engage the listener.Rate this question:
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- 17.
Which of the following terms would communicate a critical patient condition?
- A.
STAT
- B.
Tone
- C.
Pace
- D.
Volume
Correct Answer
A. STATExplanation
STAT is an abbreviation for "immediately" or "urgent" in medical terminology. It is often used to indicate that a patient's condition is critical and requires immediate attention or intervention. Therefore, choosing STAT as the answer would effectively communicate a critical patient condition.Rate this question:
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- 18.
Which of the following terms refers to the intonation or pitch of one's voice?
- A.
STAT
- B.
Tone
- C.
Pace
- D.
Volume
Correct Answer
B. ToneExplanation
Tone refers to the intonation or pitch of one's voice. It is the quality that gives expression and emotion to speech. It can convey different meanings and attitudes, such as sarcasm, friendliness, or seriousness. The tone of voice can greatly impact communication and how a message is perceived by others.Rate this question:
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- 19.
Which of the following will do the most to promote a professional appearance in a patient care setting?
- A.
Quality control monitors
- B.
Good posture and personal hygiene
- C.
Use of a strong, assertive voice
- D.
Excellent handwriting
Correct Answer
B. Good posture and personal hygieneExplanation
Good posture and personal hygiene will do the most to promote a professional appearance in a patient care setting. Good posture conveys confidence and professionalism, while personal hygiene ensures cleanliness and a positive impression on patients. Both factors contribute to creating a professional and trustworthy environment for patients.Rate this question:
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- 20.
The term right to know refers to:
- A.
Keeping the patient's condition confidential while outside of the health care facility
- B.
Accountability of the phlebotomist to know details of every clinical test
- C.
A patient's right to information about test procedures and who is performing them
- D.
Allowing employers to know personal details about each employee
Correct Answer
C. A patient's right to information about test procedures and who is performing themExplanation
The term "right to know" refers to a patient's right to be informed about the procedures and tests being performed on them, as well as who is conducting these procedures. It emphasizes the importance of transparency and ensuring that patients have access to all relevant information regarding their healthcare. This right allows patients to make informed decisions and be actively involved in their own medical care.Rate this question:
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- 21.
Which of the following is the phlebotomist's "domain"?
- A.
The preanalytic processes
- B.
Data collection
- C.
Reporting results
- D.
Analytic testing
Correct Answer
A. The preanalytic processesExplanation
The phlebotomist's "domain" refers to the area or field in which they have expertise and perform their duties. In this case, the correct answer is "the preanalytic processes." This means that the phlebotomist is responsible for tasks such as preparing patients for blood collection, collecting and handling blood samples, and ensuring that all necessary documentation and labeling is done correctly before the samples are sent for analysis.Rate this question:
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- 22.
An example of an unfavorable outcome during or after a phlebotomy procedure would be if the patient:
- A.
Has a loud radio in the room
- B.
Faints after the procedure
- C.
Has several family members in the room
- D.
States that he/she is afraid of needles
Correct Answer
B. Faints after the procedureExplanation
An unfavorable outcome during or after a phlebotomy procedure would be if the patient faints after the procedure. Fainting can be a result of various factors such as anxiety, pain, or a vasovagal response triggered by the sight of blood or the procedure itself. Fainting can lead to injuries or complications for the patient and may require further medical attention. It is important for healthcare professionals to be aware of the potential risk of fainting and take necessary precautions to prevent such adverse events.Rate this question:
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- 23.
Which of the following best describes the moral issues or problems that have resulted because of modern medicine, clinical research, and/or technology?
- A.
Judicial law
- B.
Executive law
- C.
Patient's rights
- D.
Bioethics
Correct Answer
D. BioethicsExplanation
Bioethics is the study of ethical issues and dilemmas that arise in the fields of medicine, clinical research, and technology. It involves examining the moral implications of various practices and decisions in these domains, such as the use of experimental treatments, genetic engineering, and end-of-life care. Bioethics addresses questions related to patient autonomy, informed consent, privacy, and the allocation of resources. It provides a framework for navigating the complex moral issues that arise due to advancements in modern medicine, clinical research, and technology.Rate this question:
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- 24.
A large number of negligence health care lawsuit cases arise out of the violation of:
- A.
Implied consent
- B.
Patient confidentiality
- C.
CMS requirement deficiencies
- D.
Felony activities
Correct Answer
B. Patient confidentialityExplanation
Negligence in healthcare often leads to lawsuits when patient confidentiality is violated. This means that healthcare providers have not taken appropriate measures to protect the privacy and confidentiality of patient information. Breaching patient confidentiality can have serious consequences, such as unauthorized disclosure of medical records or personal information, which can result in harm to the patient and legal action against the healthcare provider.Rate this question:
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- 25.
An example of how clinical laboratory test results are used is:
- A.
Body mass index measurment
- B.
Measuring heart rate
- C.
Monitoring blood cholesterol levels
- D.
Cataract screening
Correct Answer
C. Monitoring blood cholesterol levelsExplanation
Clinical laboratory test results are used to monitor blood cholesterol levels. This is important because high levels of cholesterol can increase the risk of heart disease and other cardiovascular conditions. By regularly monitoring cholesterol levels, healthcare professionals can assess a patient's risk and make appropriate recommendations for lifestyle changes or medical interventions. This helps in preventing or managing cardiovascular diseases effectively.Rate this question:
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- 26.
In order to protect themselves on the job, phlebotomists should have which character trait listed below?
- A.
Fear of infectious diseases
- B.
Being suspicious of peers
- C.
Expressing themselves loudly
- D.
A propensity for cleanliness
Correct Answer
D. A propensity for cleanlinessExplanation
Phlebotomists should have a propensity for cleanliness in order to protect themselves on the job. This is because they come into contact with bodily fluids and needles, which can carry infectious diseases. By maintaining a clean and sterile environment, phlebotomists can minimize the risk of contamination and ensure their own safety as well as the safety of their patients.Rate this question:
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- 27.
Which of the following data should be considered confidential?
- A.
Laboratory test results
- B.
Patient's bill of rights
- C.
Nonprofit status of the health care facility
- D.
Universal precautions
Correct Answer
A. Laboratory test resultsExplanation
Laboratory test results should be considered confidential because they contain sensitive and personal information about a patient's health. This information could include diagnoses, medical conditions, and other details that should be protected to maintain patient privacy and confidentiality. Sharing these results without proper authorization could lead to a breach of privacy and potential harm to the individual. Therefore, it is important to treat laboratory test results as confidential information.Rate this question:
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- 28.
For most personal interactions among friends and many patient encounters, the most comfortable distance between the individuals is:
- A.
Less than 12 inches
- B.
18 inches to 4 feet
- C.
4 feet to 12 feet
- D.
More than 12 feet
Correct Answer
B. 18 inches to 4 feetExplanation
For most personal interactions among friends and many patient encounters, the most comfortable distance between the individuals is 18 inches to 4 feet. This range allows for close proximity and easy communication without invading personal space or causing discomfort. It is a distance that allows for a sense of intimacy and connection while still maintaining a respectful distance.Rate this question:
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- 29.
Which combination below is desirable behavior for a phlebotomist on a continual and consistent basis?
- A.
Communicating and documenting
- B.
Knowing policies and procedures by heart
- C.
A positive attitude and a smile
- D.
Dawn says all of the above!
Correct Answer
D. Dawn says all of the above!Explanation
The desirable behavior for a phlebotomist on a continual and consistent basis is to have a combination of communicating and documenting effectively, knowing policies and procedures by heart, and maintaining a positive attitude with a smile. These qualities ensure proper communication with patients and colleagues, adherence to protocols, and a friendly and welcoming environment for patients. Dawn suggests that all of these behaviors are important for a phlebotomist to consistently exhibit.Rate this question:
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- 30.
You don't always have to know all the answers, but you do have to know...
- A.
Where to find them or who to go to to get them
- B.
How to make an answer sound believable
- C.
How to act like you didn't hear the question and walk away
- D.
How to look like your too busy to deal with the question and have them ask someone else
Correct Answer
A. Where to find them or who to go to to get themExplanation
The correct answer is where to find them or who to go to to get them. This means that even if you don't have all the answers, it is important to know where to find the information or who to ask for help in order to obtain the answers. It emphasizes the importance of resourcefulness and seeking assistance when needed.Rate this question:
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Current Version
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Mar 20, 2023Quiz Edited by
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Mar 31, 2011Quiz Created by
Alexdm4
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