Knowledge Competency-based Evaluation For Outsource

100 Questions | Total Attempts: 60

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Knowledge Competency-based Evaluation For Outsource

Welcome to the on-line Competency-based Knowledge examination for the Outsource department. This examination consists of 100 basic questions that are intended to measure how well you know your job as a whole. All questions in this test are derived from the existing standard operating procedures for OS, statutory details and current updates in Singapore, Malaysia and Hongkong and from the Paysonnel CE manuals. Instructions:Decide on the best answer for every question. Answers to questions in this exam maybe in True or False, Multiple Choice or Identification/Fill-in the Blanks. Always use small caps for answers to Identification/Fill-in the blanks questions. Only use capital letters if answer pertains to statutory forms. For answers


Questions and Answers
  • 1. 
    This report is generated to check the final result of the payroll processing.
  • 2. 
    IR21 is prepared for the purpose of __________________ in Singapore.
  • 3. 
    Before printing or generating payroll reports in the Paysonnel CE, you need to ensure that you have selected the correct ___________________ used for that particular account or client.
  • 4. 
    This report is generated to check on the recurring (fixed) allowance/deduction in the current month or period.
  • 5. 
    In the employee's Payment Details (in the Payroll Module), this field will determine the daily wage and hourly rate of a monthly paid employee.
  • 6. 
    In the Paysonnel CE, Resignation details maybe inputted through the Employment option in the Employee Module.
    • A. 

      True

    • B. 

      False

  • 7. 
    A Transportation Allowance that is paid every month is considered as an Additional wage.
    • A. 

      True

    • B. 

      False

  • 8. 
    Which of the following allowances can be included in an NSman's Make-Up Pay Claim? Choose the most appropriate answer.
    • A. 

      Fixed and Variable allowances

    • B. 

      Allowance received for at least 4 months out of 6 months preceding NS training and allowances that are included in the NSman's employment contract.

    • C. 

      Allowances that are included in the NSman's employment contract and variable allowances such as overtime.

    • D. 

      Meal Reimbursements, overtime, and commissions.

  • 9. 
    What must be wrong when the Monthly Salary field is disabled in the Payment details (in the Paysonnel CE) of a monthly rated employee?
    • A. 

      Employee is daily rated.

    • B. 

      Employee is not a monthly rated employee.

    • C. 

      Employment type is not set to Monthly.

  • 10. 
    What are these fields in the Career History that when created wrongly, the record should be created again or deleted?
    • A. 

      Period and Reason

    • B. 

      Reason and Monthly Salary

    • C. 

      Period, Reason and Monthly Salary

  • 11. 
    A __________ is created and attached to any report or listing to refine or filter its output, allowing you to retrieve only the information you require.
  • 12. 
    It is a function in the Utilities Module that allows you to design, modify and generate one-off reports according to your desired format.
  • 13. 
    In the Paysonnel CE, a Separation with Allowance payroll status permits the system to compute for the basic salary of a resigned employee when payroll is processed.
    • A. 

      True

    • B. 

      False

  • 14. 
    An employee's Ordinary Wage will not affect the computation of his Additional Wage Ceiling.
    • A. 

      True

    • B. 

      False

  • 15. 
    An option found in the modules of the Paysonnel CE that allows one to track the doer of a particular entry.
  • 16. 
    Sophie who is only supposed to have a Self-Service Access, is able to view and amend the payment details of all the employees in the company's database. What is the most exact reason for this occurrence?
    • A. 

      Sophie's Security Group is the same as that of the company's payroll administrator.

    • B. 

      Sophie's Option Access permits her to access the Payroll Module.

    • C. 

      Sophie's Option Access and Security Group is the same as that of the company's payroll administrator.

    • D. 

      Sophie's Option Access and Security Type is the same as that of the company's payroll administrator.

    • E. 

      Sophie's Security Type is the same as that of the company's payroll administrator.

  • 17. 
    Ideally, what must be rearranged to make this Payroll Process diagram correct?
    • A. 

      D should come before E then followed by F

    • B. 

      E should come before D then followed by F

    • C. 

      F should come before D then followed by E

    • D. 

      None of the above

  • 18. 
    Calculate for the No Pay Leave (NPL) of an employee who has incurred 3 absences on the month of August 2010 whose monthly salary is 4650. (enter the calculated amount with two decimal places and wihout a currency)
  • 19. 
    Foreign employees are liable to pay for the Foreign Workers' Levy (FWL).
    • A. 

      True

    • B. 

      False

  • 20. 
    Employees who do not have a corporate email updated in their individual records in the system will not be able to view their payslips online.
    • A. 

      True

    • B. 

      False

  • 21. 
    Zapper is not liable to generate payslips for clients' employees who do not have an email account.
    • A. 

      True

    • B. 

      False

  • 22. 
    Password for every employee added to the system should have an expiry period. 
    • A. 

      True

    • B. 

      False

  • 23. 
    If the amount withheld is insufficient for tax payment, Zapper will do the following except:
    • A. 

      Inform employee to settle payment directly to Inland Revenue Department.

    • B. 

      Give payment to Inland Revenue Department together with payment advice.

    • C. 

      Inform client of the shortfall amount.

    • D. 

      Proceed to pay IRAS with the amount withheld from the employee.

  • 24. 
    A report that is used to show a comparison between the salary amounts of the current and the previous month.
  • 25. 
    In the Statutory Details of a Chinese SPR, what is ideally ticked to reflect his fund contributions?
    • A. 

      A, B, C and G

    • B. 

      A, B and C

    • C. 

      A, B, and G

    • D. 

      A, C, and G

    • E. 

      A, C, and E

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