Knowledge Competency-based Evaluation For Outsource

1. A Query maybe used when generating reports through Listing and Data Extraction.

True

False

A query is a request for information from a database. When generating reports through listing and data extraction, queries can be used to retrieve specific data that meets certain criteria. By using queries, users can filter and extract the necessary information from the database to create accurate and relevant reports. Therefore, the given statement is true.

Explanation

A query is a request for information from a database. When generating reports through listing and data extraction, queries can be used to retrieve specific data that meets certain criteria. By using queries, users can filter and extract the necessary information from the database to create accurate and relevant reports. Therefore, the given statement is true.

2. Which of the following pertains to the correct folder structure for the H:\drive?

Adidas\ Singapore\ Team D\ 2010\ 201008\ Run 1

Singapore\ Adidas\ Team D\ 2010\ 201008\ Run 1

Singapore\ Team D\ Adidas\ 2010\ 201008\ Run 1

The correct folder structure for the H:\drive is "Singapore\ Team D\ Adidas\ 2010\ 201008\ Run 1". This structure follows a logical order, starting with the location (Singapore), followed by the team name (Team D), then the brand (Adidas), and finally the year and run number (2010\ 201008\ Run 1). This structure allows for easy organization and retrieval of files based on location, team, brand, and specific event.

Explanation

The correct folder structure for the H:\drive is "Singapore\ Team D\ Adidas\ 2010\ 201008\ Run 1". This structure follows a logical order, starting with the location (Singapore), followed by the team name (Team D), then the brand (Adidas), and finally the year and run number (2010\ 201008\ Run 1). This structure allows for easy organization and retrieval of files based on location, team, brand, and specific event.

3. In Singapore, every employer is required to make SDL contributions for all employees up to the first $2,000 of gross monthly remuneration.

True

False

SDL contribution is up to the first $4,500 of gross monthly remuneration.

Explanation

SDL contribution is up to the first $4,500 of gross monthly remuneration.

4. Zapper is not liable to generate payslips for clients' employees who do not have an email account.

True

False

payslips may be mailed to clients

Explanation

payslips may be mailed to clients

5. For clients in Singapore, if pay day falls on a non-working day, i.e., Saturday, Sunday or Public Holiday; pay day will be on the working day prior to the specified non-working day.

True

False

If the pay day for clients in Singapore falls on a non-working day such as Saturday, Sunday, or a public holiday, the pay day will be moved to the working day before the non-working day. This means that if the pay day is supposed to be on a Saturday, for example, it will be moved to the Friday before. Therefore, the statement is true.

Explanation

If the pay day for clients in Singapore falls on a non-working day such as Saturday, Sunday, or a public holiday, the pay day will be moved to the working day before the non-working day. This means that if the pay day is supposed to be on a Saturday, for example, it will be moved to the Friday before. Therefore, the statement is true.

6. In the Paysonnel CE, this field determines the active system calendar, the monthly payroll process detailing on which run the deductions will reflect, and the number of times the salary will be paid.

Factor

Process period

Payment method

Payroll status

The process period refers to the specific time frame during which the monthly payroll process takes place. It determines the schedule for when deductions will be reflected in the payroll run and how many times the salary will be paid. This field is important for ensuring accurate and timely processing of employee payments.

Explanation

The process period refers to the specific time frame during which the monthly payroll process takes place. It determines the schedule for when deductions will be reflected in the payroll run and how many times the salary will be paid. This field is important for ensuring accurate and timely processing of employee payments.

7. Queries and advice from non-official client-representatives will be considered as official email messages.

True

False

The given answer is "False" because the statement mentioned in the question is not true. The question states that queries and advice from non-official client-representatives will be considered as official email messages, which is incorrect. Non-official client-representatives cannot be considered as official email messages.

Explanation

The given answer is "False" because the statement mentioned in the question is not true. The question states that queries and advice from non-official client-representatives will be considered as official email messages, which is incorrect. Non-official client-representatives cannot be considered as official email messages.

8. In the Paysonnel CE, Resignation details maybe inputted through the Employment option in the Employee Module.

True

False

resignation should only be inputted in the payroll module

Explanation

resignation should only be inputted in the payroll module

9. A Transportation Allowance that is paid every month is considered as an Additional wage.

True

False

additional wages are wages which are not granted wholly and exclusively for the month.

Explanation

additional wages are wages which are not granted wholly and exclusively for the month.

10. All reports and files saved in the H (and I) drive must be encrypted with a password.

True

False

The statement is false because it states that all reports and files saved in the H (and I) drive must be encrypted with a password. However, it does not specify any requirement or policy that mandates encryption. Therefore, it cannot be assumed that encryption is necessary for all files and reports saved in the H (and I) drive.

Explanation

The statement is false because it states that all reports and files saved in the H (and I) drive must be encrypted with a password. However, it does not specify any requirement or policy that mandates encryption. Therefore, it cannot be assumed that encryption is necessary for all files and reports saved in the H (and I) drive.

11. Under the Employment Act, it is mandatory to give overtime payment to all employees whose basic salary per month is SGD $4500 or less.

True

False

OT is mandatory for employees who receive SGD $2,000 per month.

Explanation

OT is mandatory for employees who receive SGD $2,000 per month.

12. Resigned employees should still be allowed to access their payslips online even after leaving the company.

True

False

After leaving the company, resigned employees should not be allowed to access their payslips online. This is because access to such confidential information should be restricted to current employees only. Allowing former employees to access payslips could pose a security risk and compromise sensitive financial data. Therefore, the correct answer is False.

Explanation

After leaving the company, resigned employees should not be allowed to access their payslips online. This is because access to such confidential information should be restricted to current employees only. Allowing former employees to access payslips could pose a security risk and compromise sensitive financial data. Therefore, the correct answer is False.

13. IR21 is ideally filed on the last working day of the resigned employee who is eligible for tax clearance.

True

False

The statement is false because IR21 is not filed on the last working day of the resigned employee. Instead, it is filed within 30 days from the last day of employment. This allows sufficient time for the employer to calculate and withhold any outstanding taxes before the employee's departure. Filing on the last working day may not provide enough time for the necessary procedures to be completed.

Explanation

The statement is false because IR21 is not filed on the last working day of the resigned employee. Instead, it is filed within 30 days from the last day of employment. This allows sufficient time for the employer to calculate and withhold any outstanding taxes before the employee's departure. Filing on the last working day may not provide enough time for the necessary procedures to be completed.

14. Every month, Zapper forwards Fund Reconciliation Statements to clients for salary crediting.

True

False

bank disk is forwarded to clients for salary crediting

Explanation

bank disk is forwarded to clients for salary crediting

15. In the employee's Self-Service module for Malaysia, employees are able to view their income statements from the previous year through the CP38 option.

True

False

CP8A/CP39 allows employees to view their salary income statements from the previous year.

Explanation

CP8A/CP39 allows employees to view their salary income statements from the previous year.

16. This report shows all net pay that will be credited to the employees on the current pay period.

The correct answer is "net pay summary, Net Pay Summary, Net pay summary, Net Pay summary". The answer is correct because the question asks for the correct term that refers to a report showing all net pay that will be credited to employees on the current pay period. The answer provided includes variations in capitalization but all refer to the same term, "net pay summary".

Explanation

The correct answer is "net pay summary, Net Pay Summary, Net pay summary, Net Pay summary". The answer is correct because the question asks for the correct term that refers to a report showing all net pay that will be credited to employees on the current pay period. The answer provided includes variations in capitalization but all refer to the same term, "net pay summary".

Submit

17. To register new employees to the Income Tax Department in Malaysia, Zapper will prepare ________________ for submission before the 10th of the following month.

Zapper will prepare the form CP22 for submission before the 10th of the following month to register new employees to the Income Tax Department in Malaysia.

Explanation

Zapper will prepare the form CP22 for submission before the 10th of the following month to register new employees to the Income Tax Department in Malaysia.

Submit

18. This form is prepared for employees leaving Malaysia for the purpose of tax clearance.

This form, known as CP21 or cp21 or CP 21, is specifically designed for employees who are leaving Malaysia and need to go through the process of tax clearance. It is likely that this form contains important information and instructions regarding the employee's tax obligations and procedures to be followed before leaving the country. The form may require the employee to provide details about their income, deductions, and any taxes owed or refunds due. It is crucial for employees to complete this form accurately and submit it to the relevant authorities to ensure a smooth tax clearance process.

Explanation

This form, known as CP21 or cp21 or CP 21, is specifically designed for employees who are leaving Malaysia and need to go through the process of tax clearance. It is likely that this form contains important information and instructions regarding the employee's tax obligations and procedures to be followed before leaving the country. The form may require the employee to provide details about their income, deductions, and any taxes owed or refunds due. It is crucial for employees to complete this form accurately and submit it to the relevant authorities to ensure a smooth tax clearance process.

Submit

19. In the Paysonnel CE, Period-end closing may be performed before generating statutory reports and interface files.

True

False

In the Paysonnel CE, period-end closing cannot be performed before generating statutory reports and interface files. This is because period-end closing involves finalizing financial transactions and preparing financial statements for a specific period. Generating statutory reports and interface files is a crucial part of this process as it ensures that all necessary information is included in the final financial statements. Therefore, it is important to generate these reports and files before performing period-end closing in order to have accurate and complete financial statements.

Explanation

In the Paysonnel CE, period-end closing cannot be performed before generating statutory reports and interface files. This is because period-end closing involves finalizing financial transactions and preparing financial statements for a specific period. Generating statutory reports and interface files is a crucial part of this process as it ensures that all necessary information is included in the final financial statements. Therefore, it is important to generate these reports and files before performing period-end closing in order to have accurate and complete financial statements.

20. The maximum mandatory contribution for the Mandatory Provident Fund (MPF) is equivalent to HKD____________ for both employer and employee.

The maximum mandatory contribution for the Mandatory Provident Fund (MPF) is HKD 1000, 1,000, 1000.00, 1,000.00, or 1000.00 for both employer and employee.

Explanation

The maximum mandatory contribution for the Mandatory Provident Fund (MPF) is HKD 1000, 1,000, 1000.00, 1,000.00, or 1000.00 for both employer and employee.

Submit

21. Only the employer contributes for SOCSO for employees who are over 55 years old.

True

False

This statement is true because according to the Social Security Organization (SOCSO) in Malaysia, only the employer is required to contribute to the SOCSO fund for employees who are over 55 years old. This means that employees themselves do not need to contribute to the fund once they reach this age.

Explanation

This statement is true because according to the Social Security Organization (SOCSO) in Malaysia, only the employer is required to contribute to the SOCSO fund for employees who are over 55 years old. This means that employees themselves do not need to contribute to the fund once they reach this age.

22. _______ from the Inland Revenue Board of Malaysia, refers to a forced deduction arising from income tax balance from the previous year.

CP38

CP39

CP38 refers to a forced deduction arising from income tax balance from the previous year. This means that if an individual or company has an outstanding balance of income tax from the previous year, the Inland Revenue Board of Malaysia can enforce a deduction from their current income to cover this balance. CP38 is the specific term used to describe this deduction.

Explanation

CP38 refers to a forced deduction arising from income tax balance from the previous year. This means that if an individual or company has an outstanding balance of income tax from the previous year, the Inland Revenue Board of Malaysia can enforce a deduction from their current income to cover this balance. CP38 is the specific term used to describe this deduction.

23. In the employee's payment details in the payroll module, Payment Bank refers to the employee's pay out bank.

True

False

payment bank refers to employer's pay out bank

Explanation

payment bank refers to employer's pay out bank

24. Compute for the employer CPF contribution on a certain month with the following given data:

2nd year PR status

37 year-old employee

Basic Salary: 8,688.00

Overtime: 150.00

not-available-via-ai

Explanation

not-available-via-ai

Submit

25. The system can automatically pro-rate the salary of an employee whose Employee Type is Monthly when he is entitled for a salary adjustment in the current month.

True

False

The given statement is true because the system has the capability to automatically adjust the salary of an employee who is categorized as "Monthly" when they are entitled to a salary adjustment in the current month. This means that the system can calculate and distribute the salary adjustment proportionally based on the number of days worked in the month.

Explanation

The given statement is true because the system has the capability to automatically adjust the salary of an employee who is categorized as "Monthly" when they are entitled to a salary adjustment in the current month. This means that the system can calculate and distribute the salary adjustment proportionally based on the number of days worked in the month.

26. In the Paysonnel CE, what is the correct payroll status for a resigned employee who will receive basic salary and allowances on the current pay period.

The correct answer is "existing" or "Existing." This indicates that the payroll status for a resigned employee who will receive basic salary and allowances on the current pay period is considered as existing. This means that even though the employee has resigned, they are still considered an existing employee for the purpose of payroll processing and will receive their salary and allowances for the current pay period.

Explanation

The correct answer is "existing" or "Existing." This indicates that the payroll status for a resigned employee who will receive basic salary and allowances on the current pay period is considered as existing. This means that even though the employee has resigned, they are still considered an existing employee for the purpose of payroll processing and will receive their salary and allowances for the current pay period.

Submit

27. The User ID will be suspended after _______ invalid log-in attempts.

The correct answer is 3. The question asks for the number of invalid log-in attempts that will result in the suspension of the User ID. The correct answer is 3, meaning that after three invalid log-in attempts, the User ID will be suspended.

Explanation

The correct answer is 3. The question asks for the number of invalid log-in attempts that will result in the suspension of the User ID. The correct answer is 3, meaning that after three invalid log-in attempts, the User ID will be suspended.

Submit

28. Self Service User ID and Password will be automatically emailed to new employee's on the same day when they are added to the database.

True

False

The statement is false because it states that the Self Service User ID and Password will be automatically emailed to new employees on the same day when they are added to the database. However, it does not specify whether this is the case for all new employees or only some. Additionally, it does not mention any verification or authentication process for the email, which could pose a security risk. Therefore, it is not a reliable statement.

Explanation

The statement is false because it states that the Self Service User ID and Password will be automatically emailed to new employees on the same day when they are added to the database. However, it does not specify whether this is the case for all new employees or only some. Additionally, it does not mention any verification or authentication process for the email, which could pose a security risk. Therefore, it is not a reliable statement.

29. Compute for AW payable/ actual AW to be subjected for CPF given the following data:

Monthly Basic Salary: Jan-April 2009   5698.50
                                May-Dec 2009    6700.00

Commision received on Dec 2009:       27429.50

not-available-via-ai

Explanation

not-available-via-ai

Submit

30. Ideally, the use of the Quick Entry option is advisable when inputting allowance/deduction for particular employees.

True

False

The use of the Quick Entry option is not advisable when inputting allowance/deduction for particular employees.

Explanation

The use of the Quick Entry option is not advisable when inputting allowance/deduction for particular employees.

31. Zapper prerpares CP22 for clients in Malaysia who has new employees during payroll process.

True

False

The statement suggests that Zapper prepares CP22 for clients in Malaysia who have new employees during the payroll process. This implies that Zapper is involved in helping clients with the necessary paperwork or documentation (CP22) for new employees during the payroll process. Therefore, the statement is true.

Explanation

The statement suggests that Zapper prepares CP22 for clients in Malaysia who have new employees during the payroll process. This implies that Zapper is involved in helping clients with the necessary paperwork or documentation (CP22) for new employees during the payroll process. Therefore, the statement is true.

32. Look the CPF table set-up below, decide if this set-up is correct or not.

CPF Table 2 should be effective on 13/12/2011

CPF Table 2 should be effective on 01/01/2011 andCPF Table 3 should be effective on 01/01/2013

CPF Tables 1-3 bears the correct effective dates

CPF Table 2 should be effective on 01/01/2012 and CPF Table 3 should be effective on 01/01/2013

The given answer is correct because it states that CPF Table 2 should be effective on 01/01/2012 and CPF Table 3 should be effective on 01/01/2013, which aligns with the information provided in the question.

Explanation

The given answer is correct because it states that CPF Table 2 should be effective on 01/01/2012 and CPF Table 3 should be effective on 01/01/2013, which aligns with the information provided in the question.

33. Muslim employees in Malaysia has an option to pay monthly income tax or to contribute the tax amount to Zakat in a particular month.

True

False

In Malaysia, Muslim employees have the option to either pay their monthly income tax or contribute the same amount to Zakat in a specific month. This means that instead of paying income tax, they can choose to allocate the funds towards religious charitable contributions. This option reflects the country's recognition of Zakat as an important religious obligation for Muslims and provides them with a choice to fulfill this obligation through their tax payments. Therefore, the statement is true.

Explanation

In Malaysia, Muslim employees have the option to either pay their monthly income tax or contribute the same amount to Zakat in a specific month. This means that instead of paying income tax, they can choose to allocate the funds towards religious charitable contributions. This option reflects the country's recognition of Zakat as an important religious obligation for Muslims and provides them with a choice to fulfill this obligation through their tax payments. Therefore, the statement is true.

34. In Malaysia, a severance pay of an employee who resigns from the company due to ill health is exempted from tax.

True

False

In Malaysia, when an employee resigns from a company due to ill health, their severance pay is exempted from tax. This means that the employee does not have to pay taxes on the amount they receive as severance pay. This exemption recognizes the financial burden that ill health can impose on individuals and provides them with some relief during a difficult time.

Explanation

In Malaysia, when an employee resigns from a company due to ill health, their severance pay is exempted from tax. This means that the employee does not have to pay taxes on the amount they receive as severance pay. This exemption recognizes the financial burden that ill health can impose on individuals and provides them with some relief during a difficult time.

35. How much is the AW payable on Dec 2009 for an employee (payroll statuts:existing) who receives the following additional wages:

Monthly Salary: 5,785.00

Commision on February: 2,500.00

Bonus on November: 10,000.00

Bonus on December: 30,000.00

The AW payable on Dec 2009 for the employee is $10,000. This is because the additional wages received in November and December, which are the bonuses, amount to $40,000 ($10,000 + $30,000). Since the AW payable is calculated based on the additional wages received in the last two months, the employee is eligible for $10,000 in AW for Dec 2009.

Explanation

The AW payable on Dec 2009 for the employee is $10,000. This is because the additional wages received in November and December, which are the bonuses, amount to $40,000 ($10,000 + $30,000). Since the AW payable is calculated based on the additional wages received in the last two months, the employee is eligible for $10,000 in AW for Dec 2009.

Submit

36. Using the given SOCSO contribution schedule, how much is the total contribution for SOCSO for 58-year old employee who receives a total wage of RM 950.00

The total contribution for SOCSO for a 58-year-old employee who receives a total wage of RM 950.00 is RM 11.90.

Explanation

The total contribution for SOCSO for a 58-year-old employee who receives a total wage of RM 950.00 is RM 11.90.

Submit

37. Zapper provides payroll reports to cliens before noon, 4 working days before pay day.

True

False

Zapper provides payroll reports to cliens before noon, 6 working days before pay day.

Explanation

Zapper provides payroll reports to cliens before noon, 6 working days before pay day.

38. CPF contribution is submitted through Zapper's CPF Line account before the _______________ of the following month.

The CPF contribution needs to be submitted through Zapper's CPF Line account before the 14th of the following month. This means that the deadline for submitting the CPF contribution is on the 14th day of the next month. It can be written as "14th", "14", "14Th", "fourteenth", or "fourteen".

Explanation

The CPF contribution needs to be submitted through Zapper's CPF Line account before the 14th of the following month. This means that the deadline for submitting the CPF contribution is on the 14th day of the next month. It can be written as "14th", "14", "14Th", "fourteenth", or "fourteen".

Submit

39. This report lists the employees with bank details for the purpose of salary crediting.

The given correct answer options all refer to different formats or types of files that contain the bank details of employees. These files are used for the purpose of salary crediting. A bank disk, bank diskette, bank listing, bank list, or bank file can all contain the necessary information for transferring salaries to employees' bank accounts.

Explanation

The given correct answer options all refer to different formats or types of files that contain the bank details of employees. These files are used for the purpose of salary crediting. A bank disk, bank diskette, bank listing, bank list, or bank file can all contain the necessary information for transferring salaries to employees' bank accounts.

Submit

40. In the Paysonnel CE, an Existing payroll status will be selected for an employee whose particulars are captured in the system but is not in the payroll of the company.

True

False

payroll status should be set to NO PAY

Explanation

payroll status should be set to NO PAY

41. Direct queries from clients' employees regarding payment of salaries over the phone or via email should be entertained.

True

False

Employees' queries regarding payment of salaries should not be entertained over the phone or via email. This is because sensitive information such as salary details should not be discussed over insecure channels like email or phone, as it can lead to privacy breaches and potential data leaks. Instead, it is advisable to direct employees to a secure platform or channel, such as a dedicated HR portal or in-person meetings, to address their queries regarding salary payments.

Explanation

Employees' queries regarding payment of salaries should not be entertained over the phone or via email. This is because sensitive information such as salary details should not be discussed over insecure channels like email or phone, as it can lead to privacy breaches and potential data leaks. Instead, it is advisable to direct employees to a secure platform or channel, such as a dedicated HR portal or in-person meetings, to address their queries regarding salary payments.

42. Based on standard procedure, during year-end tax filing for clients in Malaysia, CP8A for existing employees are ____________________________.

Made accessible through the Self-Service module in the Paysonnel CE

Mailed by post to their address as stated in their personal files

During year-end tax filing for clients in Malaysia, CP8A forms for existing employees are made accessible through the Self-Service module in the Paysonnel CE. This means that employees can access and download their CP8A forms electronically, eliminating the need for physical copies to be mailed by post. This streamlined process allows for easier and more efficient tax filing for both employees and the company.

Explanation

During year-end tax filing for clients in Malaysia, CP8A forms for existing employees are made accessible through the Self-Service module in the Paysonnel CE. This means that employees can access and download their CP8A forms electronically, eliminating the need for physical copies to be mailed by post. This streamlined process allows for easier and more efficient tax filing for both employees and the company.

43. In Malaysia, this form is prepared for the purpose of tax clearance for retirement and deceased employees.

This form, CP22A, is used in Malaysia for tax clearance for retirement and deceased employees. It is important for employees who are retiring or have passed away to settle their tax obligations before leaving the company or their beneficiaries receiving any benefits. The form ensures that any outstanding taxes are paid and that the employee's tax affairs are properly closed. The variations in the capitalization and spacing of the letters in the answer options do not affect the correctness of the answer.

Explanation

This form, CP22A, is used in Malaysia for tax clearance for retirement and deceased employees. It is important for employees who are retiring or have passed away to settle their tax obligations before leaving the company or their beneficiaries receiving any benefits. The form ensures that any outstanding taxes are paid and that the employee's tax affairs are properly closed. The variations in the capitalization and spacing of the letters in the answer options do not affect the correctness of the answer.

Submit

44. A client's HR Administrator will normally have these additional option access:

Personal Details, Citizenship, and Address

Employment and Appointment Details

Security, and Audit Trail

Payment and Statutory Details

All of the Above

The HR Administrator will normally have access to the personal details, citizenship, and address information of the clients. They will also have access to the employment and appointment details, which include information about the client's job position and terms of employment. Additionally, they will have access to security measures and the audit trail, which tracks any changes or actions taken within the system. Lastly, they will have access to payment and statutory details, such as information about the client's salary and benefits. Therefore, the correct answer is "All of the Above."

Explanation

The HR Administrator will normally have access to the personal details, citizenship, and address information of the clients. They will also have access to the employment and appointment details, which include information about the client's job position and terms of employment. Additionally, they will have access to security measures and the audit trail, which tracks any changes or actions taken within the system. Lastly, they will have access to payment and statutory details, such as information about the client's salary and benefits. Therefore, the correct answer is "All of the Above."

45. This form is generated when you intend to register new employees to PERKESO/SOCSO.

Borang 2

Borang 8A

Borang 3

Borang 2 is the correct answer because it is the form that is used for registering new employees to PERKESO/SOCSO. This form is specifically designed for employers to provide necessary information about their employees such as their personal details, employment details, and contribution details. By submitting Borang 2, employers ensure that their employees are registered with PERKESO/SOCSO and are entitled to benefits and protection under the organization.

Explanation

Borang 2 is the correct answer because it is the form that is used for registering new employees to PERKESO/SOCSO. This form is specifically designed for employers to provide necessary information about their employees such as their personal details, employment details, and contribution details. By submitting Borang 2, employers ensure that their employees are registered with PERKESO/SOCSO and are entitled to benefits and protection under the organization.

46. IR21 is submitted through Zapper's IRAS Line account during year-end tax filing.

True

False

IR21 is submitted for the purpose of tax clearance.

Explanation

IR21 is submitted for the purpose of tax clearance.

47. For clients in Singapore, the pay day is on the 26th of the month/ on the last working day of the month.

True

False

pay day is within 7 days after the salary period

Explanation

pay day is within 7 days after the salary period

48. Compute for the employee's CPF contribtion for Aug 2010 with the following given data:

1st year PR status

28 year-old employee

Monthly Salary: 3,279.00

Sign-in Bonus: 5,500.00

not-available-via-ai

Explanation

not-available-via-ai

Submit

49. 100% for both interface successful listing and interface error listing reports means that you are ready transfer imported data to employees' individual records.

True

False

imported data is ready for transfer when 100% for successful listing and no records for error listing is achieved.

Explanation

imported data is ready for transfer when 100% for successful listing and no records for error listing is achieved.

50. This option allows you to import one type of allowance/deduction for several employees.

This option refers to a single interface that allows the import of one type of allowance or deduction for multiple employees. It provides a convenient and efficient way to input and manage allowances or deductions for a group of employees at once.

Explanation

This option refers to a single interface that allows the import of one type of allowance or deduction for multiple employees. It provides a convenient and efficient way to input and manage allowances or deductions for a group of employees at once.

Submit

51. The company's HR Administrator was not able to receive email reports which he had generated from the system. What could be the possible reason for this occurrence?

The HR Administrator does not have the option to generate reports.

The HR Administrator's corporate email is not updated in the system.

The HR Administrator is not tagged as the company's approving officer.

The possible reason for the HR Administrator not being able to receive email reports could be that their corporate email is not updated in the system. If the email address is not correctly entered or not updated, the system will not be able to send the reports to the HR Administrator's email.

Explanation

The possible reason for the HR Administrator not being able to receive email reports could be that their corporate email is not updated in the system. If the email address is not correctly entered or not updated, the system will not be able to send the reports to the HR Administrator's email.

52. Calculate the no pay leave (NPL) deduction of an employee who has incurred 2-day absence for the month of August 2010, whose monthly salary is SGD $2500.00

2/22 (no. of days worked) * 2500

Explanation

2/22 (no. of days worked) * 2500

Submit

53. In the Self Service module of employees in Singapore, IR8A/IR8E, IR8S, Appendix 8A and Appendix 8B will be made available after the year-end tax filing to allow employees to view their income statements from the previous year.

True

False

These options in the Self-Service module are only made available after year-end tax filing.

Explanation

These options in the Self-Service module are only made available after year-end tax filing.

54. A tax clearance is needed for any resigned employee who is not leaving Hongkong.

True

False

IR56G/ IR56F

Explanation

IR56G/ IR56F

55. An employee's Ordinary Wage will not affect the computation of his Additional Wage Ceiling.

True

False

The statement is false because an employee's Ordinary Wage does affect the computation of his Additional Wage Ceiling. The Additional Wage Ceiling is a limit set by the government on the amount of additional wages (such as bonuses, commissions, etc.) that are subject to certain CPF contributions. The Ordinary Wage is included in the computation of the Additional Wage Ceiling, so if the employee's Ordinary Wage is high, it can reduce the amount of additional wages that are subject to CPF contributions.

Explanation

The statement is false because an employee's Ordinary Wage does affect the computation of his Additional Wage Ceiling. The Additional Wage Ceiling is a limit set by the government on the amount of additional wages (such as bonuses, commissions, etc.) that are subject to certain CPF contributions. The Ordinary Wage is included in the computation of the Additional Wage Ceiling, so if the employee's Ordinary Wage is high, it can reduce the amount of additional wages that are subject to CPF contributions.

56. The following concepts about SDL are true except for:

SDL remuneration ceiling is at SGD $4500.00

The minimum SDL contribution rate is at SGD $2.00

The current levy rate is at 1% of the gross salary or SGD $2.00, whichever is higher

The CPF board collects the levy in behalf of the Workforce Development Agency (WDA)

The correct answer is that the current levy rate is at 1% of the gross salary or SGD $2.00, whichever is higher. This means that the statement is false and the levy rate is not determined by this formula.

Explanation

The correct answer is that the current levy rate is at 1% of the gross salary or SGD $2.00, whichever is higher. This means that the statement is false and the levy rate is not determined by this formula.

57. In the Statutory Details of a Chinese SPR, what is ideally ticked to reflect his fund contributions?

A, B, C and G

A, B and C

A, B, and G

A, C, and G

A, C, and E

The correct answer is A, C, and G. This means that in the Statutory Details of a Chinese SPR, the ideal ticked options to reflect his fund contributions are A, C, and G.

Explanation

The correct answer is A, C, and G. This means that in the Statutory Details of a Chinese SPR, the ideal ticked options to reflect his fund contributions are A, C, and G.

58. A report that is used to show a comparison between the salary amounts of the current and the previous month.

The term "basic salary variance" refers to a report that compares the salary amounts of the current month with the previous month. This report helps to analyze any changes or differences in the basic salary between the two periods. By comparing the salaries, organizations can identify any variations or discrepancies that may have occurred, allowing them to make informed decisions or take necessary actions based on the findings.

Explanation

The term "basic salary variance" refers to a report that compares the salary amounts of the current month with the previous month. This report helps to analyze any changes or differences in the basic salary between the two periods. By comparing the salaries, organizations can identify any variations or discrepancies that may have occurred, allowing them to make informed decisions or take necessary actions based on the findings.

Submit

59. If the amount withheld is insufficient for tax payment, Zapper will do the following except:

Inform employee to settle payment directly to Inland Revenue Department.

Give payment to Inland Revenue Department together with payment advice.

Inform client of the shortfall amount.

Proceed to pay IRAS with the amount withheld from the employee.

Zapper will take the necessary steps to ensure that the tax payment is made to the Inland Revenue Department. This includes giving the payment to IRAS along with the payment advice and informing the client of any shortfall amount. However, Zapper will not inform the employee to settle the payment directly to the Inland Revenue Department.

Explanation

Zapper will take the necessary steps to ensure that the tax payment is made to the Inland Revenue Department. This includes giving the payment to IRAS along with the payment advice and informing the client of any shortfall amount. However, Zapper will not inform the employee to settle the payment directly to the Inland Revenue Department.

60. Password for every employee added to the system should have an expiry period.

True

False

The statement is false because not every employee added to the system needs to have a password with an expiry period. Depending on the organization's security policies and requirements, certain employees may be exempt from having password expirations, such as high-level executives or individuals with specific roles that do not require regular password changes. Therefore, it is not necessary for every employee to have an expiry period for their password.

Explanation

The statement is false because not every employee added to the system needs to have a password with an expiry period. Depending on the organization's security policies and requirements, certain employees may be exempt from having password expirations, such as high-level executives or individuals with specific roles that do not require regular password changes. Therefore, it is not necessary for every employee to have an expiry period for their password.

61. Employees who do not have a corporate email updated in their individual records in the system will not be able to view their payslips online.

True

False

Employees added to the system are able to view their record online as long as they have their log-in details. These log-in details are issued to the employee through a password slip which is generated by the system. The company may have an option to issue this password slip to their employees via email (which requires a corporate email) or via a printed copy (which does not require a corporate email to be updated in the system).

Explanation

Employees added to the system are able to view their record online as long as they have their log-in details. These log-in details are issued to the employee through a password slip which is generated by the system. The company may have an option to issue this password slip to their employees via email (which requires a corporate email) or via a printed copy (which does not require a corporate email to be updated in the system).

62. Foreign employees are liable to pay for the Foreign Workers' Levy (FWL).

True

False

Employers of foreign employees are the ones liable to pay for FWL.

Explanation

Employers of foreign employees are the ones liable to pay for FWL.

63. Calculate for the No Pay Leave (NPL) of an employee who has incurred 3 absences on the month of August 2010 whose monthly salary is 4650.
(enter the calculated amount with two decimal places and wihout a currency)

basic pay x (NPL days/ No. of working days in that month)
4650 x (3/22)

Explanation

basic pay x (NPL days/ No. of working days in that month)
4650 x (3/22)

Submit

64. Ideally, what must be rearranged to make this Payroll Process diagram correct?

D should come before E then followed by F

E should come before D then followed by F

F should come before D then followed by E

None of the above

The correct answer is "F should come before D then followed by E". This is because in a correct payroll process, F, which represents the calculation of deductions, should be performed before D, which represents the calculation of gross pay. Once deductions are calculated, the net pay (E) can be determined accurately. Therefore, F should come before D, followed by E, to ensure an accurate payroll process.

Explanation

The correct answer is "F should come before D then followed by E". This is because in a correct payroll process, F, which represents the calculation of deductions, should be performed before D, which represents the calculation of gross pay. Once deductions are calculated, the net pay (E) can be determined accurately. Therefore, F should come before D, followed by E, to ensure an accurate payroll process.

65. Sophie who is only supposed to have a Self-Service Access, is able to view and amend the payment details of all the employees in the company's database. What is the most exact reason for this occurrence?

Sophie's Security Group is the same as that of the company's payroll administrator.

Sophie's Option Access permits her to access the Payroll Module.

Sophie's Option Access and Security Group is the same as that of the company's payroll administrator.

Sophie's Option Access and Security Type is the same as that of the company's payroll administrator.

Sophie's Security Type is the same as that of the company's payroll administrator.

option access pertains to the options in the Paysonnel CE (e.g., employee details) and security group determines who the user can view in the system.

Explanation

option access pertains to the options in the Paysonnel CE (e.g., employee details) and security group determines who the user can view in the system.

66. An option found in the modules of the Paysonnel CE that allows one to track the doer of a particular entry.

The correct answer is "audit trail". An audit trail is a feature in the Paysonnel CE modules that enables tracking of the individual responsible for a specific entry. It helps in maintaining accountability and transparency by recording and documenting the actions taken within the system. The use of consistent capitalization in the answer options suggests that the correct term is "audit trail".

Explanation

The correct answer is "audit trail". An audit trail is a feature in the Paysonnel CE modules that enables tracking of the individual responsible for a specific entry. It helps in maintaining accountability and transparency by recording and documenting the actions taken within the system. The use of consistent capitalization in the answer options suggests that the correct term is "audit trail".

Submit

67. In addition to FWL, employers of foreign workers are required to make SDL contributions to all of their foreign employees.

True

False

Employers of foreign workers are required to make SDL (Skills Development Levy) contributions to all of their foreign employees in addition to FWL (Foreign Worker Levy). SDL is a levy imposed by the Singapore government to promote the skills development of the local workforce. This levy is applicable to both local and foreign employees, and employers are responsible for making the contributions on behalf of their employees. Therefore, the statement is true, as employers of foreign workers are indeed required to make SDL contributions for their foreign employees.

Explanation

Employers of foreign workers are required to make SDL (Skills Development Levy) contributions to all of their foreign employees in addition to FWL (Foreign Worker Levy). SDL is a levy imposed by the Singapore government to promote the skills development of the local workforce. This levy is applicable to both local and foreign employees, and employers are responsible for making the contributions on behalf of their employees. Therefore, the statement is true, as employers of foreign workers are indeed required to make SDL contributions for their foreign employees.

68. In the Paysonnel CE, a Separation with Allowance payroll status permits the system to compute for the basic salary of a resigned employee when payroll is processed.

True

False

payroll status should be set to EXISTING

Explanation

payroll status should be set to EXISTING

69. It is a function in the Utilities Module that allows you to design, modify and generate one-off reports according to your desired format.

The correct answer is "Data Extraction, data extraction, Data extraction, data Extraction". This answer is correct because it accurately identifies the function in the Utilities Module that allows you to design, modify, and generate one-off reports according to your desired format. The answer includes the correct capitalization and spelling variations of the term "data extraction," indicating a clear understanding of the concept.

Explanation

The correct answer is "Data Extraction, data extraction, Data extraction, data Extraction". This answer is correct because it accurately identifies the function in the Utilities Module that allows you to design, modify, and generate one-off reports according to your desired format. The answer includes the correct capitalization and spelling variations of the term "data extraction," indicating a clear understanding of the concept.

Submit

70. A __________ is created and attached to any report or listing to refine or filter its output, allowing you to retrieve only the information you require.

A query is a tool that allows you to refine or filter the output of a report or listing, enabling you to retrieve only the specific information you need. By creating and attaching a query to the report or listing, you can customize the results to match your requirements, making it easier to analyze and work with the data. The use of both "query" and "Query" as the correct answer suggests that the term can be written in lowercase or uppercase, indicating that it is not case-sensitive in this context.

Explanation

A query is a tool that allows you to refine or filter the output of a report or listing, enabling you to retrieve only the specific information you need. By creating and attaching a query to the report or listing, you can customize the results to match your requirements, making it easier to analyze and work with the data. The use of both "query" and "Query" as the correct answer suggests that the term can be written in lowercase or uppercase, indicating that it is not case-sensitive in this context.

Submit

71. What are these fields in the Career History that when created wrongly, the record should be created again or deleted?

Period and Reason

Reason and Monthly Salary

Period, Reason and Monthly Salary

Period and Reason are the fields in the Career History that, when created wrongly, the record should be created again or deleted. These fields are crucial for maintaining accurate and comprehensive career history records. If the period or reason is entered incorrectly, it can lead to misleading information and affect the overall integrity of the career history data. Therefore, it is important to ensure that these fields are accurately filled out to maintain the reliability and usefulness of the career history records.

Explanation

Period and Reason are the fields in the Career History that, when created wrongly, the record should be created again or deleted. These fields are crucial for maintaining accurate and comprehensive career history records. If the period or reason is entered incorrectly, it can lead to misleading information and affect the overall integrity of the career history data. Therefore, it is important to ensure that these fields are accurately filled out to maintain the reliability and usefulness of the career history records.

72. What must be wrong when the Monthly Salary field is disabled in the Payment details
(in the Paysonnel CE) of a monthly rated employee?

Employee is daily rated.

Employee is not a monthly rated employee.

Employment type is not set to Monthly.

The reason the Monthly Salary field is disabled in the Payment details is because the employment type is not set to Monthly. This means that the employee is not classified as a monthly rated employee, and therefore, the option to enter a monthly salary is not available.

Explanation

The reason the Monthly Salary field is disabled in the Payment details is because the employment type is not set to Monthly. This means that the employee is not classified as a monthly rated employee, and therefore, the option to enter a monthly salary is not available.

73. Which of the following allowances can be included in an NSman's Make-Up Pay Claim? Choose the most appropriate answer.

Fixed and Variable allowances

Allowances that are included in the NSman's employment contract and variable allowances such as overtime.

Meal Reimbursements, overtime, and commissions.

The correct answer is "Allowance received for at least 4 months out of 6 months preceding NS training and allowances that are included in the NSman's employment contract." This answer is the most appropriate because it includes both fixed and variable allowances that have been received for a specific duration of time, as well as allowances that are specifically stated in the NSman's employment contract. This ensures that the NSman is eligible to claim for allowances that are regular and agreed upon by the employer.

Explanation

The correct answer is "Allowance received for at least 4 months out of 6 months preceding NS training and allowances that are included in the NSman's employment contract." This answer is the most appropriate because it includes both fixed and variable allowances that have been received for a specific duration of time, as well as allowances that are specifically stated in the NSman's employment contract. This ensures that the NSman is eligible to claim for allowances that are regular and agreed upon by the employer.

74. In the employee's Payment Details (in the Payroll Module), this field will determine the daily wage and hourly rate of a monthly paid employee.

The correct answer options are all referring to the "working days" field in the employee's Payment Details in the Payroll Module. This field is used to determine the daily wage and hourly rate of a monthly paid employee.

Explanation

The correct answer options are all referring to the "working days" field in the employee's Payment Details in the Payroll Module. This field is used to determine the daily wage and hourly rate of a monthly paid employee.

Submit

75. This report is generated to check on the recurring (fixed) allowance/deduction in the current month or period.

The correct answer is "allowance/deduction variance,allow/ deduction variance,AD variance,allowance deduction variance,allowance/ deduction variance." These terms all refer to the same concept, which is the difference or discrepancy between the expected or budgeted amount for an allowance or deduction and the actual amount recorded in the current month or period. The report is generated to identify and analyze these variances, allowing for better understanding and management of the recurring allowances and deductions.

Explanation

The correct answer is "allowance/deduction variance,allow/ deduction variance,AD variance,allowance deduction variance,allowance/ deduction variance." These terms all refer to the same concept, which is the difference or discrepancy between the expected or budgeted amount for an allowance or deduction and the actual amount recorded in the current month or period. The report is generated to identify and analyze these variances, allowing for better understanding and management of the recurring allowances and deductions.

Submit

76. Before printing or generating payroll reports in the Paysonnel CE, you need to ensure that you have selected the correct ___________________ used for that particular account or client.

Before printing or generating payroll reports in the Paysonnel CE, it is important to select the correct system calendar. The system calendar is used to determine the dates and time periods for payroll calculations and reporting. By selecting the appropriate system calendar for the specific account or client, accurate and timely payroll reports can be generated.

Explanation

Before printing or generating payroll reports in the Paysonnel CE, it is important to select the correct system calendar. The system calendar is used to determine the dates and time periods for payroll calculations and reporting. By selecting the appropriate system calendar for the specific account or client, accurate and timely payroll reports can be generated.

Submit

77. IR21 is prepared for the purpose of __________________ in Singapore.

IR21 is prepared for the purpose of tax clearance in Singapore. Tax clearance refers to the process of ensuring that an individual or company has paid all their taxes and settled any outstanding tax liabilities before leaving the country or ceasing operations. This is important to ensure compliance with tax regulations and prevent any potential tax evasion or unpaid taxes. The IR21 form is used to notify the tax authorities of an individual or company's intention to leave Singapore and to request for tax clearance.

Explanation

IR21 is prepared for the purpose of tax clearance in Singapore. Tax clearance refers to the process of ensuring that an individual or company has paid all their taxes and settled any outstanding tax liabilities before leaving the country or ceasing operations. This is important to ensure compliance with tax regulations and prevent any potential tax evasion or unpaid taxes. The IR21 form is used to notify the tax authorities of an individual or company's intention to leave Singapore and to request for tax clearance.

Submit

78. It is not necessary to save a password-free duplicate copy of Payroll reports for clients that are encrypted with a password.

True

False

Saving a password-free duplicate copy of encrypted payroll reports for clients is necessary as it provides an additional layer of security. In case the password is lost or forgotten, having a password-free duplicate copy ensures that the data can still be accessed and recovered. Therefore, the statement is false, and it is necessary to save a password-free duplicate copy of encrypted payroll reports.

Explanation

Saving a password-free duplicate copy of encrypted payroll reports for clients is necessary as it provides an additional layer of security. In case the password is lost or forgotten, having a password-free duplicate copy ensures that the data can still be accessed and recovered. Therefore, the statement is false, and it is necessary to save a password-free duplicate copy of encrypted payroll reports.

79. In the Paysonnel CE, these options will allow the user to view employees' work information such as hire date, designation, and department where the employee belongs to.

Address and Employment

Employment and Security

Appointment and Address

Employment and Appointment

In the Paysonnel CE, the options "Employment and Appointment" will allow the user to view employees' work information such as hire date, designation, and department where the employee belongs to. This suggests that the "Employment" option will provide details about the employee's job status and history, while the "Appointment" option will provide information about the employee's position and department within the organization.

Explanation

In the Paysonnel CE, the options "Employment and Appointment" will allow the user to view employees' work information such as hire date, designation, and department where the employee belongs to. This suggests that the "Employment" option will provide details about the employee's job status and history, while the "Appointment" option will provide information about the employee's position and department within the organization.

80. This report is generated to check the final result of the payroll processing.

This report is generated to verify and review the final outcome of the payroll processing. It includes details such as employee wages, deductions, and taxes. The report serves as a record of the payroll transactions and allows for the identification of any errors or discrepancies in the payroll calculations. The various options provided in the answer choices are different abbreviations or variations of the term "payroll register" that can be used to refer to this report.

Explanation

This report is generated to verify and review the final outcome of the payroll processing. It includes details such as employee wages, deductions, and taxes. The report serves as a record of the payroll transactions and allows for the identification of any errors or discrepancies in the payroll calculations. The various options provided in the answer choices are different abbreviations or variations of the term "payroll register" that can be used to refer to this report.

Submit

81. Before printing payslips, you have to ensure that _____________________.

Clients have verified and approved the payroll reports given to them

All payroll reports have been checked against clients' payroll advice

All payroll reports have been printed

Before printing payslips, it is important to ensure that clients have verified and approved the payroll reports given to them. This step ensures that the information on the payslips is accurate and has been approved by the clients. It helps to avoid any errors or discrepancies in the payslips and ensures that the clients have reviewed and accepted the payroll information before it is finalized and printed.

Explanation

Before printing payslips, it is important to ensure that clients have verified and approved the payroll reports given to them. This step ensures that the information on the payslips is accurate and has been approved by the clients. It helps to avoid any errors or discrepancies in the payslips and ensures that the clients have reviewed and accepted the payroll information before it is finalized and printed.

82. CP39 or scheduled tax deduction for Malaysia is based on the following tax categories:

1. Cititzenship Status2. Age Group3. Wage band

1. Single2. Married with spouse not working/ spouse working3. Number of children

1. Single2. Single with qualified dependents3. Married 4. Married with qualified dependents

The correct answer is based on the different tax categories for CP39 or scheduled tax deduction in Malaysia. The categories include citizenship status, age group, and wage band. The answer options provided are based on these categories. Option 1 refers to individuals who are single, option 2 refers to individuals who are married with either a spouse not working or a spouse working, and option 3 refers to the number of children. These options are the correct answer choices based on the given tax categories.

Explanation

The correct answer is based on the different tax categories for CP39 or scheduled tax deduction in Malaysia. The categories include citizenship status, age group, and wage band. The answer options provided are based on these categories. Option 1 refers to individuals who are single, option 2 refers to individuals who are married with either a spouse not working or a spouse working, and option 3 refers to the number of children. These options are the correct answer choices based on the given tax categories.

83. Using the given SOCSO contribution schedule, how much will be deducted from the employee if he receives the following pay on Aug 2010:

Basic Salary for Aug 2010: 1023.00

Overtime: 230.00

not-available-via-ai

Explanation

not-available-via-ai

Submit

84. This report is generated to reconcile salary differences between payout made on the previous month and payout made on the current month.

The given correct answer options all refer to the same thing, which is a report generated to reconcile salary differences between the payout made in the previous month and the payout made in the current month. This report helps to identify any discrepancies or errors in the salary payments and ensures that employees are paid accurately.

Explanation

The given correct answer options all refer to the same thing, which is a report generated to reconcile salary differences between the payout made in the previous month and the payout made in the current month. This report helps to identify any discrepancies or errors in the salary payments and ensures that employees are paid accurately.

Submit

85. All payroll reports for clients sent via an email account should not be encrypted with a password

True

False

payroll reports sent to clients should be encrypted with a passwor

Explanation

payroll reports sent to clients should be encrypted with a passwor

86. When doing Overtime Interface, you are sure that the data you have imported will be recorded to the individual employee records after doing the following:

1. Upload CSV file containing employees' overtime records.
2. Click Batch Edit/Query to check or amend records that had been imported.
3. Perform an Integrity Check.
4. Click Lisitng and make sure that you achieve 100% for successful listing and No Records for error listing.

True

False

overtime records will not be recorded since imported data was not Transfered to Overtime.

Explanation

overtime records will not be recorded since imported data was not Transfered to Overtime.

87. Calculate for the Employee CPF contribution of a 30-year old employee given the following details: (currency is not necessary)

Normal CPF Rate

Monthly Basic Salary: 23,000.00

Aw Ceiling: 54,000.00

AW Paid to the employee: 34,937.02

not-available-via-ai

Explanation

not-available-via-ai

Submit

88. What is the maximum taxable income for Malaysia? (currency is not necessary)

The maximum taxable income for Malaysia is 2,500.00, 2500.00, 2500, or 2,500.

Explanation

The maximum taxable income for Malaysia is 2,500.00, 2500.00, 2500, or 2,500.

Submit

89. It is compulsory for employees to make monthly contributions to SOCSO if their salary is RM ________________ or less. (answer should not bear a currency)

Employees are required to make monthly contributions to SOCSO if their salary is RM 3,000.00 or less. This means that if an employee earns RM 3,000.00 or below, they are obligated to contribute to SOCSO.

Explanation

Employees are required to make monthly contributions to SOCSO if their salary is RM 3,000.00 or less. This means that if an employee earns RM 3,000.00 or below, they are obligated to contribute to SOCSO.

Submit

90.
The reason code chosen for the employee's new career history will update his records; both in the Appointment Details and Payment Details page.

True

False

The reason code chosen for the employee's new career history will only update his records in the Appointment Details page, not in the Payment Details page.

Explanation

The reason code chosen for the employee's new career history will only update his records in the Appointment Details page, not in the Payment Details page.

91. For any main folder in the H drive, a ___________ folder should be created to accommodate files that are generated incorrectly or files that are not the latest version.

A "void" folder should be created to accommodate files that are generated incorrectly or files that are not the latest version. This folder can be named "void", "void folder", "Void folder", "Void Folder", or "Void".

Explanation

A "void" folder should be created to accommodate files that are generated incorrectly or files that are not the latest version. This folder can be named "void", "void folder", "Void folder", "Void Folder", or "Void".

Submit

92. Fund requisition, fund reconciliation and treasury reconciliation are saved in the _______ folder in drive H.

The correct answer is "bank, bank folder, Bank folder, clients' bank, client's bank." This suggests that the files related to fund requisition, fund reconciliation, and treasury reconciliation are saved in the "bank" folder on drive H. The different variations of the folder name (bank, bank folder, Bank folder, clients' bank, client's bank) indicate that any of these names could be used to refer to the same folder where the files are stored.

Explanation

The correct answer is "bank, bank folder, Bank folder, clients' bank, client's bank." This suggests that the files related to fund requisition, fund reconciliation, and treasury reconciliation are saved in the "bank" folder on drive H. The different variations of the folder name (bank, bank folder, Bank folder, clients' bank, client's bank) indicate that any of these names could be used to refer to the same folder where the files are stored.

Submit

93. In the Paysonnel Ce, this refers to an Overtime Interface import utility that performs a re-index or checking on the data that has been imported.

The term "integrity check" refers to a process or utility that verifies the accuracy and consistency of imported data in the Paysonnel Ce system. It performs a re-index or checking on the data to ensure that it is complete and error-free. The answer options provided are variations of the correct term, with different capitalization.

Explanation

The term "integrity check" refers to a process or utility that verifies the accuracy and consistency of imported data in the Paysonnel Ce system. It performs a re-index or checking on the data to ensure that it is complete and error-free. The answer options provided are variations of the correct term, with different capitalization.

Submit

94. An option in the Payroll module that allows you to import overtime records in bulk
(i.e., for several employees at one go).

The correct answer is "overtime interface, Overtime Interface, Overtime interface". This option refers to a feature in the Payroll module that enables users to import overtime records for multiple employees simultaneously. It allows for a more efficient and streamlined process, as it eliminates the need to manually input the overtime data for each individual employee. The interface likely provides a user-friendly and intuitive way to upload and manage the overtime records, making it easier for payroll administrators to handle large volumes of data efficiently.

Explanation

The correct answer is "overtime interface, Overtime Interface, Overtime interface". This option refers to a feature in the Payroll module that enables users to import overtime records for multiple employees simultaneously. It allows for a more efficient and streamlined process, as it eliminates the need to manually input the overtime data for each individual employee. The interface likely provides a user-friendly and intuitive way to upload and manage the overtime records, making it easier for payroll administrators to handle large volumes of data efficiently.

Submit

95. The salary of Singaporean citizen employee who joins and leaves the company on the same month will be subjected to CPF.

True

False

If a Singaporean citizen employee joins and leaves the company in the same month, their salary will still be subjected to CPF. CPF, or the Central Provident Fund, is a mandatory social security savings scheme in Singapore. It requires both employers and employees to contribute a portion of the employee's salary to the fund. Since the employee has worked for at least part of the month, they are still eligible for CPF contributions. Therefore, the statement is true.

Explanation

If a Singaporean citizen employee joins and leaves the company in the same month, their salary will still be subjected to CPF. CPF, or the Central Provident Fund, is a mandatory social security savings scheme in Singapore. It requires both employers and employees to contribute a portion of the employee's salary to the fund. Since the employee has worked for at least part of the month, they are still eligible for CPF contributions. Therefore, the statement is true.

96. In the Paysonnel CE, what should be the CPF status of a resigned employee?

The CPF status of a resigned employee in the Paysonnel CE should be marked as "leaver" or "Leaver". This indicates that the employee has left the company and is no longer an active employee.

Explanation

The CPF status of a resigned employee in the Paysonnel CE should be marked as "leaver" or "Leaver". This indicates that the employee has left the company and is no longer an active employee.

Submit

97. If an employee is a foreigner, in what fields in the Citizenship page should his Fin Number be updated to?

IC No. and FIN No.

FIN No.

IC No.

The correct answer is IC No. and FIN No. When an employee is a foreigner, their Fin Number should be updated in both the IC No. and FIN No. fields on the Citizenship page. This is because the Fin Number is a unique identification number given to foreigners in Singapore, and it is important to have this information accurately recorded in both fields for proper identification and documentation purposes.

Explanation

The correct answer is IC No. and FIN No. When an employee is a foreigner, their Fin Number should be updated in both the IC No. and FIN No. fields on the Citizenship page. This is because the Fin Number is a unique identification number given to foreigners in Singapore, and it is important to have this information accurately recorded in both fields for proper identification and documentation purposes.

98. In the Paysonnel CE, resigning the employee is necessary when you transfer him from one entity/country to another.

True

False

In the Paysonnel CE, resigning the employee is necessary when you transfer him from one entity/country to another. This means that when an employee is being transferred to a different entity or country within the Paysonnel CE, they need to formally resign from their current position and then be rehired in the new entity/country. This process ensures proper documentation and compliance with legal and administrative requirements in the new location. Therefore, the statement is true.

Explanation

In the Paysonnel CE, resigning the employee is necessary when you transfer him from one entity/country to another. This means that when an employee is being transferred to a different entity or country within the Paysonnel CE, they need to formally resign from their current position and then be rehired in the new entity/country. This process ensures proper documentation and compliance with legal and administrative requirements in the new location. Therefore, the statement is true.

99. Tax clearance is required for a Singaporean permanent resident who is transferred to another company in Singapore.

True

False

Tax clearance is not required for a Singaporean permanent resident who is transferred to another company in Singapore. Tax clearance is typically required when an individual is leaving Singapore permanently or for an extended period of time. In the case of a transfer to another company within Singapore, the individual would still be considered a resident and would not need to go through the tax clearance process. Therefore, the correct answer is False.

Explanation

Tax clearance is not required for a Singaporean permanent resident who is transferred to another company in Singapore. Tax clearance is typically required when an individual is leaving Singapore permanently or for an extended period of time. In the case of a transfer to another company within Singapore, the individual would still be considered a resident and would not need to go through the tax clearance process. Therefore, the correct answer is False.

100. In the Employment page of an employee who is rehired, what date field must be the same as his Date Rehired?

The date field that must be the same as the employee's Date Rehired is "date joined." This is because when an employee is rehired, their date of rejoining the company would be the same as their date of joining the company initially. Therefore, the "date joined" field needs to be updated to reflect the employee's rehire date.

Explanation

The date field that must be the same as the employee's Date Rehired is "date joined." This is because when an employee is rehired, their date of rejoining the company would be the same as their date of joining the company initially. Therefore, the "date joined" field needs to be updated to reflect the employee's rehire date.

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Knowledge Competency-based Evaluation For Outsource

1. A Query maybe used when generating reports through Listing and Data Extraction.

2.

What first name or nickname would you like us to use?

2. Which of the following pertains to the correct folder structure for the H:\drive?

3. In Singapore, every employer is required to make SDL contributions for all employees up to the first $2,000 of gross monthly remuneration.

4. Zapper is not liable to generate payslips for clients' employees who do not have an email account.

5. For clients in Singapore, if pay day falls on a non-working day, i.e., Saturday, Sunday or Public Holiday; pay day will be on the working day prior to the specified non-working day.

6. In the Paysonnel CE, this field determines the active system calendar, the monthly payroll process detailing on which run the deductions will reflect, and the number of times the salary will be paid.

7. Queries and advice from non-official client-representatives will be considered as official email messages.

8. In the Paysonnel CE, Resignation details maybe inputted through the Employment option in the Employee Module.

9. A Transportation Allowance that is paid every month is considered as an Additional wage.

10. All reports and files saved in the H (and I) drive must be encrypted with a password.

11. Under the Employment Act, it is mandatory to give overtime payment to all employees whose basic salary per month is SGD $4500 or less.

12. Resigned employees should still be allowed to access their payslips online even after leaving the company.

13. IR21 is ideally filed on the last working day of the resigned employee who is eligible for tax clearance.

14. Every month, Zapper forwards Fund Reconciliation Statements to clients for salary crediting.

15. In the employee's Self-Service module for Malaysia, employees are able to view their income statements from the previous year through the CP38 option.

16. This report shows all net pay that will be credited to the employees on the current pay period.

17. To register new employees to the Income Tax Department in Malaysia, Zapper will prepare ________________ for submission before the 10th of the following month.

18. This form is prepared for employees leaving Malaysia for the purpose of tax clearance.

19. In the Paysonnel CE, Period-end closing may be performed before generating statutory reports and interface files.

20. The maximum mandatory contribution for the Mandatory Provident Fund (MPF) is equivalent to HKD____________ for both employer and employee.

21. Only the employer contributes for SOCSO for employees who are over 55 years old.

22. _______ from the Inland Revenue Board of Malaysia, refers to a forced deduction arising from income tax balance from the previous year.

23. In the employee's payment details in the payroll module, Payment Bank refers to the employee's pay out bank.

24. Compute for the employer CPF contribution on a certain month with the following given data: 2nd year PR status 37 year-old employee Basic Salary: 8,688.00 Overtime: 150.00

25. The system can automatically pro-rate the salary of an employee whose Employee Type is Monthly when he is entitled for a salary adjustment in the current month.

26. In the Paysonnel CE, what is the correct payroll status for a resigned employee who will receive basic salary and allowances on the current pay period.

27. The User ID will be suspended after _______ invalid log-in attempts.

28. Self Service User ID and Password will be automatically emailed to new employee's on the same day when they are added to the database.

29. Compute for AW payable/ actual AW to be subjected for CPF given the following data: Monthly Basic Salary: Jan-April 2009 5698.50 May-Dec 2009 6700.00 Commision received on Dec 2009: 27429.50

30. Ideally, the use of the Quick Entry option is advisable when inputting allowance/deduction for particular employees.

31. Zapper prerpares CP22 for clients in Malaysia who has new employees during payroll process.

32. Look the CPF table set-up below, decide if this set-up is correct or not.

33. Muslim employees in Malaysia has an option to pay monthly income tax or to contribute the tax amount to Zakat in a particular month.

34. In Malaysia, a severance pay of an employee who resigns from the company due to ill health is exempted from tax.

35. How much is the AW payable on Dec 2009 for an employee (payroll statuts:existing) who receives the following additional wages: Monthly Salary: 5,785.00 Commision on February: 2,500.00 Bonus on November: 10,000.00 Bonus on December: 30,000.00

36. Using the given SOCSO contribution schedule, how much is the total contribution for SOCSO for 58-year old employee who receives a total wage of RM 950.00

37. Zapper provides payroll reports to cliens before noon, 4 working days before pay day.

38. CPF contribution is submitted through Zapper's CPF Line account before the _______________ of the following month.

39. This report lists the employees with bank details for the purpose of salary crediting.

40. In the Paysonnel CE, an Existing payroll status will be selected for an employee whose particulars are captured in the system but is not in the payroll of the company.

41. Direct queries from clients' employees regarding payment of salaries over the phone or via email should be entertained.

42. Based on standard procedure, during year-end tax filing for clients in Malaysia, CP8A for existing employees are ____________________________.

43. In Malaysia, this form is prepared for the purpose of tax clearance for retirement and deceased employees.

44. A client's HR Administrator will normally have these additional option access:

45. This form is generated when you intend to register new employees to PERKESO/SOCSO.

46. IR21 is submitted through Zapper's IRAS Line account during year-end tax filing.

47. For clients in Singapore, the pay day is on the 26th of the month/ on the last working day of the month.

48. Compute for the employee's CPF contribtion for Aug 2010 with the following given data: 1st year PR status 28 year-old employee Monthly Salary: 3,279.00 Sign-in Bonus: 5,500.00

49. 100% for both interface successful listing and interface error listing reports means that you are ready transfer imported data to employees' individual records.

50. This option allows you to import one type of allowance/deduction for several employees.

51. The company's HR Administrator was not able to receive email reports which he had generated from the system. What could be the possible reason for this occurrence?

52. Calculate the no pay leave (NPL) deduction of an employee who has incurred 2-day absence for the month of August 2010, whose monthly salary is SGD $2500.00

53. In the Self Service module of employees in Singapore, IR8A/IR8E, IR8S, Appendix 8A and Appendix 8B will be made available after the year-end tax filing to allow employees to view their income statements from the previous year.

54. A tax clearance is needed for any resigned employee who is not leaving Hongkong.

55. An employee's Ordinary Wage will not affect the computation of his Additional Wage Ceiling.

56. The following concepts about SDL are true except for:

57. In the Statutory Details of a Chinese SPR, what is ideally ticked to reflect his fund contributions?

58. A report that is used to show a comparison between the salary amounts of the current and the previous month.

59. If the amount withheld is insufficient for tax payment, Zapper will do the following except:

60. Password for every employee added to the system should have an expiry period.

61. Employees who do not have a corporate email updated in their individual records in the system will not be able to view their payslips online.

62. Foreign employees are liable to pay for the Foreign Workers' Levy (FWL).

63. Calculate for the No Pay Leave (NPL) of an employee who has incurred 3 absences on the month of August 2010 whose monthly salary is 4650. (enter the calculated amount with two decimal places and wihout a currency)

64. Ideally, what must be rearranged to make this Payroll Process diagram correct?

65. Sophie who is only supposed to have a Self-Service Access, is able to view and amend the payment details of all the employees in the company's database. What is the most exact reason for this occurrence?

66. An option found in the modules of the Paysonnel CE that allows one to track the doer of a particular entry.

67. In addition to FWL, employers of foreign workers are required to make SDL contributions to all of their foreign employees.

68. In the Paysonnel CE, a Separation with Allowance payroll status permits the system to compute for the basic salary of a resigned employee when payroll is processed.

69. It is a function in the Utilities Module that allows you to design, modify and generate one-off reports according to your desired format.

70. A __________ is created and attached to any report or listing to refine or filter its output, allowing you to retrieve only the information you require.

71. What are these fields in the Career History that when created wrongly, the record should be created again or deleted?

72. What must be wrong when the Monthly Salary field is disabled in the Payment details (in the Paysonnel CE) of a monthly rated employee?

73. Which of the following allowances can be included in an NSman's Make-Up Pay Claim? Choose the most appropriate answer.

74. In the employee's Payment Details (in the Payroll Module), this field will determine the daily wage and hourly rate of a monthly paid employee.

75. This report is generated to check on the recurring (fixed) allowance/deduction in the current month or period.

76. Before printing or generating payroll reports in the Paysonnel CE, you need to ensure that you have selected the correct ___________________ used for that particular account or client.

77. IR21 is prepared for the purpose of __________________ in Singapore.

24. Compute for the employer CPF contribution on a certain month with the following given data:

2nd year PR status

37 year-old employee

Basic Salary: 8,688.00

Overtime: 150.00

29. Compute for AW payable/ actual AW to be subjected for CPF given the following data:

Monthly Basic Salary: Jan-April 2009 5698.50
May-Dec 2009 6700.00

Commision received on Dec 2009: 27429.50

35. How much is the AW payable on Dec 2009 for an employee (payroll statuts:existing) who receives the following additional wages:

Monthly Salary: 5,785.00

Commision on February: 2,500.00

Bonus on November: 10,000.00

Bonus on December: 30,000.00

48. Compute for the employee's CPF contribtion for Aug 2010 with the following given data:

1st year PR status

28 year-old employee

Monthly Salary: 3,279.00

Sign-in Bonus: 5,500.00

63. Calculate for the No Pay Leave (NPL) of an employee who has incurred 3 absences on the month of August 2010 whose monthly salary is 4650.
(enter the calculated amount with two decimal places and wihout a currency)

72. What must be wrong when the Monthly Salary field is disabled in the Payment details
(in the Paysonnel CE) of a monthly rated employee?

83. Using the given SOCSO contribution schedule, how much will be deducted from the employee if he receives the following pay on Aug 2010:

Basic Salary for Aug 2010: 1023.00

Overtime: 230.00

87. Calculate for the Employee CPF contribution of a 30-year old employee given the following details: (currency is not necessary)

Normal CPF Rate

Monthly Basic Salary: 23,000.00

Aw Ceiling: 54,000.00

AW Paid to the employee: 34,937.02

90.
The reason code chosen for the employee's new career history will update his records; both in the Appointment Details and Payment Details page.

94. An option in the Payroll module that allows you to import overtime records in bulk
(i.e., for several employees at one go).