Operations Management Basic Introduction! Trivia Quiz

10 Questions | Total Attempts: 1137

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Operations Management Basic Introduction! Trivia Quiz

Operations management refers to administering and supervising the process of production and recreate business operations in the production of goods or services. Operation Managers are accountable for acquiring and delivering products to clients as per needs, which involve utilizing resources, staff, materials, and technology. This quiz has been developed to test your knowledge about the basics of operations management. Read the questions and select the correct option. All the best!


Questions and Answers
  • 1. 
    The greater the degree of customer involvement, the more challenging the design and management of operations
    • A. 

      True

    • B. 

      False

  • 2. 
    Which of the following is not a type of operations?
    • A. 

      Goods production

    • B. 

      Storage/transportation

    • C. 

      Entertainment

    • D. 

      Communication

    • E. 

      All of the above involve operations

  • 3. 
    • A. 

      Measurement of productivity

    • B. 

      Cost per unit

    • C. 

      Uniformity of output

    • D. 

      Labor content of jobs

    • E. 

      Customer contact

  • 4. 
    • A. 

      Methods and technology

    • B. 

      Workers

    • C. 

      Management

    • D. 

      A and b only

    • E. 

      All of the above

  • 5. 
    Which of the following is true?
    • A. 

      Corporate strategy is shaped by functional strategies

    • B. 

      Corporate mission is shaped by corporate strategy

    • C. 

      Functional strategies are shaped by corporate strategy

    • D. 

      External conditions are shaped by corporate mission

    • E. 

      Corporate mission is shaped by functional strategies

  • 6. 
    In an assembly operation at a furniture factory, six employees assembled an average of 450 standard dining chairs per 5-day week. What is the labor productivity of this operation? (productivity = output/input)
    • A. 

      90 chairs/worker/day

    • B. 

      20 chairs/worker/day

    • C. 

      15 chairs/worker/day

    • D. 

      75 chairs/worker/day

    • E. 

      None of the above

  • 7. 
    Which of these statements accurately captures a current trend in operations?
    • A. 

      Products and services are designed more quickly and by teams

    • B. 

      Jobs are increasingly specialized as workers focus on basic assembly tasks

    • C. 

      There is increased focus on local markets and local competition

    • D. 

      Cost competition is more important than any other basis for competition

  • 8. 
    Productivity increases when
    • A. 

      Outputs decrease while inputs remain the same

    • B. 

      Inputs increase while outputs remain the same

    • C. 

      Inputs and outputs increase proportionately

    • D. 

      Inputs decrease while outputs remain the same.

  • 9. 
    Which appears to provide the best opportunity for increases in productivity?
    • A. 

      Raw Materials

    • B. 

      Management

    • C. 

      Capital

    • D. 

      Labor

  • 10. 
    When a tangible product is not included in the service, it is called
    • A. 

      A direct service

    • B. 

      An intangible product

    • C. 

      A knowledge based service 

    • D. 

      A pure service