Operations Management Quiz Questions And Answers

56 Questions | By Kilikika | Updated: Mar 22, 2022 | Attempts: 13065

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Prepare yourself for this amazing Operations management quiz. Operations management refers to controlling and administering the process of production and redesigning business functions in the production of goods and services. The primary concern is planning, organizing, supervising manufacturing and services. This quiz has been designed to test your knowledge about the whole process. Let's play this quiz to find out the answers. All the best to you for this test!

Questions and Answers

1.

Production systems with standardized outputs typically:
- A.
  
  Have relatively high volumes of output
- B.
  
  Have relatively low unit costs
- C.
  
  Have relatively high mechanization
- D.
  
  Use relatively low skilled workers
- E.
  
  All of the above
2.

The fundamental purpose for the existence of any organization is described by its:
- A.
  
  Policies
- B.
  
  Procedures
- C.
  
  Mission
- D.
  
  Strategy
3.

It is sometimes difficult to get good workers on projects because:
- A.
  
  Supervisors of knowledgeable people may be reluctant to let them be assigned to a project
- B.
  
  Of fear of being associated with a poor project
- C.
  
  A and b
- D.
  
  Having to work for two bosses
- E.
  
  All of the above
4.

Warranty service, processing of complaints, and costs of litigation are examples of:
- A.
  
  Internal failure costs
- B.
  
  External failure costs
- C.
  
  Appraisal costs
- D.
  
  Prevention costs
- E.
  
  Replacement costs
5.

Time-based approaches to business organizations focus on reducing the time to accomplish certain necessary activities. time reductions can apply to:
- A.
  
  Product/service design time
- B.
  
  Processing time
- C.
  
  Delivery time
- D.
  
  Response time to complaints
- E.
  
  All of the above
6.

Which of the following is determined as a direct result of computing the earliest starting (es) and finishing (ef) times for the activities of a project network?
- A.
  
  Expected project duration
- B.
  
  Activity slack time
- C.
  
  Which activities are on the critical path
- D.
  
  All of the above
7.

Control chart limits are specifications established by design or customers
- A.
  
  True
- B.
  
  False
8.

For which of the following would a c-chart be used?
- A.
  
  Monitor average shrinkage
- B.
  
  Monitor dispersion in sample data
- C.
  
  Monitor proportion of defectives
- D.
  
  Monitor the number of defects
- E.
  
  Monitor the range values
9.

Three basic functions of business organizations are finance, operations, and marketing.
- A.
  
  True
- B.
  
  False
10.

A simple product supply chain: suppliers' suppliers = direct suppliers = producer = distributor = final customer
- A.
  
  True
- B.
  
  False
11.

Value added is the difference between the cost of inputs and the value or price of outputs.
- A.
  
  True
- B.
  
  False
12.

The process is one or more actions that transform inputs into outputs.
- A.
  
  True
- B.
  
  False
13.

Lead time is the time between ordering a good or service and receiving it.
- A.
  
  True
- B.
  
  False
14.

Division of labor is the breaking up of a production process into small tasks, so that each worker performs a small portion of the overall job
- A.
  
  True
- B.
  
  False
15.

E business
- A.
  
  The use of the internet to transact business
- B.
  
  Consumer to business transactions
16.

E commerce
- A.
  
  Use of the internet to transact business
- B.
  
  Consumer to business transactions
17.

Sustainability
- A.
  
  The ability of an organization to respond quickly to demands or opportunities
- B.
  
  Using resources in ways that do not harm ecological systems that support human existence
18.

Agility
- A.
  
  The ability of an organization to respond quickly to demands or opportunities
- B.
  
  Using resources in ways that do not harm ecological systems that support human existence
19.

LEAN SYSTEM is a process for reducing costs, improving quality, and increasing customer satisfaction.
- A.
  
  True
- B.
  
  False
20.

Lean system is a system that uses minimal amounts of resources to produce a high volume of high quality goods with some variety
- A.
  
  True
- B.
  
  False
21.

Outsourcing is buying goods or services instead of producing or providing them in house
- A.
  
  True
- B.
  
  False
22.

The need to manage the supply chain:1. the need to improve operations2. increasing levels of outsourcing3. increasing transportation cost4. competitive pressures5. increasing globalization6. increasing importance of e business7. the complexity of supply chains8. the need to manage inventories
- A.
  
  True
- B.
  
  False
23.

Competitiveness is how effectively an organization meets the wants and needs of customers relative to others that offer similar goods or services
- A.
  
  True
- B.
  
  False
24.

Mission
- A.
  
  States the purpose of an organization
- B.
  
  The reason for the existence of an organization
- C.
  
  Provide detail and scope of the mission
25.

Mission statement
- A.
  
  States the purpose of an organization
- B.
  
  The reason for the existence of an organization
- C.
  
  Provide detail and scope of the mission