Could You Pass This Operations Management Test?

68 Questions | Total Attempts: 8011

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Could You Pass This Operations Management Test?

Operations management refers to controlling and administering the process of production and redesigning business functions in the production of goods and services. The primary concern is planning, organizing, supervising of manufacturing, and services. This quiz has been designed to test your knowledge about the whole process. Let's play this quiz to find out answers. All the best!


Questions and Answers
  • 1. 
    Production systems with standardized outputs typically:
    • A. 

      Have relatively high volumes of output

    • B. 

      Have relatively low unit costs

    • C. 

      Have relatively high mechanization

    • D. 

      Use relatively low skilled workers

    • E. 

      All of the above

  • 2. 
    The fundamental purpose for the existence of any organization is described by its:
    • A. 

      Policies

    • B. 

      Procedures

    • C. 

      Mission

    • D. 

      Strategy

  • 3. 
    It is sometimes difficult to get good workers on projects because:
    • A. 

      Supervisors of knowledgeable people may be reluctant to let them be assigned to a project

    • B. 

      Of fear of being associated with a poor project

    • C. 

      A and b

    • D. 

      Having to work for two bosses

    • E. 

      All of the above

  • 4. 
    Warranty service, processing of complaints, and costs of litigation are examples of:
    • A. 

      Internal failure costs

    • B. 

      External failure costs

    • C. 

      Appraisal costs

    • D. 

      Prevention costs

    • E. 

      Replacement costs

  • 5. 
    Time-based approaches to business organizations focus on reducing the time to accomplish certain necessary activities. time reductions can apply to:
    • A. 

      Product/service design time

    • B. 

      Processing time

    • C. 

      Delivery time

    • D. 

      Response time to complaints

    • E. 

      All of the above

  • 6. 
    Which of the following is determined as a direct result of computing the earliest starting (es) and finishing (ef) times for the activities of a project network?
    • A. 

      Expected project duration

    • B. 

      Activity slack time

    • C. 

      Which activities are on the critical path

    • D. 

      All of the above

  • 7. 
    Control chart limits are specifications established by design or customers
    • A. 

      True

    • B. 

      False

  • 8. 
    For which of the following would a c-chart be used?
    • A. 

      Monitor average shrinkage

    • B. 

      Monitor dispersion in sample data

    • C. 

      Monitor proportion of defectives

    • D. 

      Monitor the number of defects

    • E. 

      Monitor the range values

  • 9. 
    What are some aspects of the project's managers job that make it more demanding than the job of a manager working in a more routine organizational framework?
  • 10. 
    Discuss the importance of productivity in competitiveness.
  • 11. 
    Operations Management
    • A. 

      The management of systems or processes that create goods and or provide services

    • B. 

      A sequence of activities and organizations involved in producing and delivering a good or service

  • 12. 
    Supply Chain
    • A. 

      The management of systems or processes that create goods and or provide services

    • B. 

      A sequence of activities and organizations involved in producing and delivering a good or service

  • 13. 
    Services
    • A. 

      Physical items produced by business organizations

    • B. 

      Activities that provide some combination of time, location, form, and psychological value

  • 14. 
    Goods
    • A. 

      Physical items produced by business organizations

    • B. 

      Activities that provide some combination of time, location, form, and psychological value

  • 15. 
    Three basic functions of business organizations are finance, operations, and marketing.
    • A. 

      True

    • B. 

      False

  • 16. 
    A simple product supply chain: suppliers' suppliers = direct suppliers = producer = distributor = final customer
    • A. 

      True

    • B. 

      False

  • 17. 
    Value added is the difference between the cost of inputs and the value or price of outputs.
    • A. 

      True

    • B. 

      False

  • 18. 
    The process is one or more actions that transform inputs into outputs.
    • A. 

      True

    • B. 

      False

  • 19. 
    Name three business processes
  • 20. 
    Lead time is the time between ordering a good or service and receiving it.
    • A. 

      True

    • B. 

      False

  • 21. 
    System
    • A. 

      A few factors account for a high percentage of the occurrence of some events

    • B. 

      A set of interrelated parts that must work together

  • 22. 
    Pareto phenomenon
    • A. 

      A few factors account for a high percentage of the occurrence of some events

    • B. 

      A set of interrelated parts that must work together

  • 23. 
    Craft production
    • A. 

      System in which low skilled workers use specialized machinery to produce high volumes of standardized goods

    • B. 

      Parts of a product made to such precision that they do not have to be custom fitted

    • C. 

      System in which highly skilled workers use simple, flexible tools to produce small quantities of customized goods.

  • 24. 
    Mass production
    • A. 

      System in which low skilled workers use specialized machinery to produce high volumes of standardized goods

    • B. 

      Parts of a product made to such precision that they do not have to be custom fitted

    • C. 

      System in which highly skilled workers use simple, flexible tools to produce small quantities of customized goods.

  • 25. 
    Interchangeable parts
    • A. 

      System in which low skilled workers use specialized machinery to produce high volumes of standardized goods

    • B. 

      Parts of a product made to such precision that they do not have to be custom fitted

    • C. 

      System in which highly skilled workers use simple, flexible tools to produce small quantities of customized goods.

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