Prepare yourself for this amazing Operations management quiz. Operations management refers to controlling and administering the process of production and redesigning business functions in the production of goods and services. The primary concern is planning, organizing, supervising manufacturing and services. This quiz has been designed to test your knowledge about the whole process. Let's play this quiz to find out the answers. All the best to you for this test!
The ability of an organization to respond quickly to demands or opportunities
Using resources in ways that do not harm ecological systems that support human existence
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False
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False
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Quality based
Time based
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True
False
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True
False
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False
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False
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False
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False
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Plans for achieving organizational goals
The methods and actions taken to accomplish strategies
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The use of the internet to transact business
Consumer to business transactions
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True
False
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True
False
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False
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False
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False
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Costs of preventing defects from occurring
Costs caused by defective parts or products or by faulty services
Costs of activities designed to ensure quality or uncover defects
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True
False
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False
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False
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False
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Characteristics of an organizations goods or services that cause it to be perceived as better than the competition
The considering of events and trends that present threats or opportunities for a company
Characteristics that customers perceive as minimum standards of accept ability to be considered as a potential for purchase
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True
False
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False
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False
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True
False
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False
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Product/service design time
Processing time
Delivery time
Response time to complaints
All of the above
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False
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Characteristics of an organizations goods or services that cause it to be perceived as better than the competition
The considering of events and trends that present threats or opportunities for a company
Characteristics that customers perceive as minimum standards of accept ability to be considered as a potential for purchase
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Costs of preventing defects from occurring
Costs caused by defective parts or products or by faulty services
Costs of activities designed to ensure quality or uncover defects
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True
False
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True
False
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True
False
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Plans for achieving organizational goals
The methods and actions taken to accomplish strategies
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Policies
Procedures
Mission
Strategy
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True
False
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The ability of an organization to respond quickly to demands or opportunities
Using resources in ways that do not harm ecological systems that support human existence
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Have relatively high volumes of output
Have relatively low unit costs
Have relatively high mechanization
Use relatively low skilled workers
All of the above
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Characteristics of an organizations goods or services that cause it to be perceived as better than the competition
The considering of events and trends that present threats or opportunities for a company
Characteristics that customers perceive as minimum standards of accept ability to be considered as a potential for purchase
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Use of the internet to transact business
Consumer to business transactions
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States the purpose of an organization
The reason for the existence of an organization
Provide detail and scope of the mission
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Costs of preventing defects from occurring
Costs caused by defective parts or products or by faulty services
Costs of activities designed to ensure quality or uncover defects
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True
False
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Internal failure costs
External failure costs
Appraisal costs
Prevention costs
Replacement costs
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