This Operations Management Quiz assesses knowledge on process types, production strategies, and operational decisions. Key topics include batch processes, make-to-stock and make-to-order systems, and strategic site selection for manufacturing. Ideal for learners aiming to enhance their understanding of operational efficiencies.
One hundred is the reorder point, and 14 is the order quantity
Fourteen is the reorder point, and 100 is the order quantity.
The number 100 is a function of demand during lead time.
Fourteen is the safety stock, and 100 is the reorder point.
None of the above is true.
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Make-to-stock, make-to-stock
Make-to-stock, make-to-order
Make-to-order, make-to-stock
Make-to-order, make-to-order
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Line in city
Line in small town
Batch in city
Batch in small town
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45.5
57.1
58.9
61.0
65.5
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Bill of material
Master production schedule
Inventory records
Assembly time chart
Net requirements chart
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A line process
A batch process
A project process
A continuous process
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2400
2511
2067
3767
1622
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Yesterday’s forecasted attendance and yesterday’s actual attendance
Yesterday’s actual attendance and today’s forecasted attendance
Yesterday’s forecasted attendance and today’s forecasted attendance
Yesterday’s actual attendance and last year’s actual attendance
Yesterday’s forecasted attendance and the year-to-date average daily forecast error
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Inventory may be categorized by measures other than dollar volume
It categorizes on-hand inventory into three groups based on annual dollar volume
It is an application of the Pareto principle
It states that all items require the same degree of control
It states that there are the critical few and the trivial many inventory items
16
70
110
183
600
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Timing and cost of orders
Quantity and cost of orders
Timing and quantity of orders
Order quantity and service level
Ordering cost and carrying cost
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Increases pressure on supply chain performance
Helps eliminate the guesswork that comes with sales forecasting
Drives down inventories
Increases pressure on scheduling
. all of the above
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Soft drinks are bottled in many local plants, where carbonated water is added to proprietary syrups that may have been shipped long distances
Few people will travel out-of state for a haircut.
Patients will travel very long distances to have their hernia surgeries performed at Shouldice Hospita
Furniture makers choose to locate near the source of good hardwoods, even though it means locating near other furniture manufacturers
Metal refiners (smelters) locate near mines to accomplish significant weight reduction near the metal's source
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Appearance/image of the area
Utility costs
Purchasing power of drawing area
Competition in the area
Parking availability
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Trend
Random variations
Seasonality
Cycles
They may exhibit all of the above
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38
42
43
44
47
The company was opened by Jeff Bezos in 1995.
B. The company was founded as, and still is, a "virtual retailer" with no inventory.
The company is now a world-class leader in warehouse management and automation.
The company uses both United Parcel Service and the U.S. Postal Service as shippers.
Amazon obtains its competitive advantage through inventory management.
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To decouple or separate parts of the production process
To provide a stock of goods that will provide a selection for customers
To take advantage of quantity discounts
To minimize holding costs
All of the above are functions of inventory.
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Operations managers can be environmentally sensitive, but they must avoid following a low cost strategy.
Processes can be environmentally friendly or socially responsible, but not both.
Operations managers can be environmentally sensitive and still follow a low cost strategy.
Using energy-efficient lighting saves so little that it should not be labeled environmentally friendly.
The only business strategy consistent with ethical and environmentally sensitive management is the differentiation strategy.
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Become more accurate with longer time horizons
Are rarely perfect
Are more accurate for individual items than for groups of items
. all of the above
None of the above
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0.10
0.20
0.40
0.80
Cannot be determined
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Automation
Standardization
Tight quality control
Removing some services
Customization
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Availability of labor and labor productivity
Exchange rates
Attitude of governmental units
Zoning regulations
Location of markets
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Executive opinions
Sales force composites
Consumer surveys
The Delphi method
Moving average
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To decouple or separate parts of the production process
To decouple the firm from fluctuations in demand and provide a stock of goods that will provide a selection for customers
To take advantage of quantity discounts
To hedge against inflation
All of the above are functions of inventory.
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Increasing the EOQ
Placing an extra order
Raising the selling price to reduce demand
Adding safety stock
Reducing the reorder point
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A batch process is characterized by jumbled flow while the line process is characterized by a regular sequential flow.
The project form of operations is characterized by difficult planning and scheduling rules.
Batch production is synonymous to mass production systems.
All the above
A & B
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The firm plans to open three new cafes per day around the world
The firm uses GIS to evaluate most site decision
The firm's cafes are exclusively in traditional settings: malls, tourist areas, and airports
The firm places cafes into ever more innovative locations
The firm put cafes in Japan, even though that country had no GIS data available
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94.6
97.4
100.6
101.6
103.0
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Increase by about 41%
Increase by 100%
Increase by 200%
Increase, but more data is needed to say by how much
Either increase or decrease
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Three times as large
One-third as large
Nine times as large
One-ninth as large
Cannot be determined
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High-volume, high-variety products
Low-volume, high-variety products
High-volume, low-variety products
Low-variety products at either high- or low-volume
High-volume products of either high- or low-variety
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. Its hub in Memphis, Tennessee, was selected because of its low cost.
Memphis, Tennessee, is the only hub in the company's global flight network.
FedEx believes the hub system helps reduce mishandling and delays due to better controls.
FedEx uses a hub system in the U.S., but a city-to-city network in other countries
Memphis is FedEx's only hub airport in the United States.
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Unchanged
Increased by less than 50%
Increased by 50%
Increased by more than 50%
Cannot be determined
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$1.50
$2.00
$3.00
$150.00
Not enough data to determine
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Dell is a practitioner of the mass customization process
Dell builds its computers overseas in order to gain a low-cost advantage.
Dell keeps very little inventory of finished goods.
Dell utilizes a global supply chain, but assembles its computers in the U.S.
Dell's research focuses on manufacturing issues, not computer part design
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Estimate the trend line
Eliminate forecast errors
Measure forecast accuracy
Seasonally adjust the forecast
All of the above
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Makes the annual physical inventory more acceptable to management
Does not require the detailed records necessary when annual physical inventory is used
Does not require highly trained people
Allows more rapid identification of errors and consequent remedial action than is possible with annual physical inventory
Does not need to be performed for less expensive items
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Inventory may be categorized by measures other than dollar volume
It categorizes on-hand inventory into three groups based on annual dollar volume
It is an application of the Pareto principle
It states that all items require the same degree of control
It states that there are the critical few and the trivial many inventory items
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6
7
8
10
CANNOT BE DETERMINED
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A schedule that shows total demand for an item, and when it must be ordered from a supplier or when production must be started
An intermediate range plan for the scheduling of families of products
A chart illustrating whether capacity has been exceeded
A table that corrects scheduled quantities for inventory on hand
A schedule showing which products are to be manufactured and in what quantities
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Creates commonality of databases
Increases communications and collaboration worldwide
Helps integrate multiple sites and business units
Requires major changes in the company and its processes to implement
Can provide a strategic advantage over competitors
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Forecasting customer orders
Planning capacity
Use of overtime
Delivery time
A and B
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. Plant A, because it is cheaper than Plant B for all volumes under 10,000,000 units
Plant B, because it is cheaper than Plant A for all volumes over 10,000,000 units
Plant A, because it is cheaper than Plant B for all volumes
Plant B, because it has the lower variable cost per unit
Neither Plant A nor Plant B, because the crossover point is at 10 million units
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Strategic, tactical, and operational
Economic, technological, and demand
Exponential smoothing, Delphi, and regression
Causal, time-series, and seasonal
Departmental, organizational, and territorial
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Raw material inventory
Work-in-process inventory
Maintenance/repair/operating supply inventory
Safety stock inventory
All of these are main types of inventory.
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ABC analysis is based on the presumption that controlling the few most important items produces the vast majority of inventory savings.
In ABC analysis, "A" Items are tightly controlled, have accurate records, and receive regular review by major decision makers.
In ABC analysis, "C" Items have minimal records, periodic review, and simple controls.
ABC analysis is based on the presumption that all items must be tightly controlled to produce important cost savings.
All of the above statements are true.
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Manager understanding
Accuracy
Stability
Responsiveness to changes
All of the above are diminished when the number of periods increases.
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