Operation Education - Managed Services

7 Questions | Total Attempts: 106

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Education Quizzes & Trivia

This quiz is to test the knowledge of employees on the iCorps suite of Managed Services.


Questions and Answers
  • 1. 
    Which of the following is not a benefit of the Encompass program?
    • A. 

      Fixed monthly fee

    • B. 

      Included monitoring

    • C. 

      Included emergency support

    • D. 

      Quarterly account management meetings

  • 2. 
    True/False:The iCorps Scheduled Support program closely resembles the Encompass program, and the only difference between the two programs is that clients do not receive senior visits each month (with Scheduled Support).
    • A. 

      True

    • B. 

      False

  • 3. 
    • A. 

      5

    • B. 

      7

    • C. 

      9

    • D. 

      11

    • E. 

      15

  • 4. 
    ICorps Managed Security provides clients with all of the following except:
    • A. 

      Fully managed firewall protection

    • B. 

      Automatic updates/patching

    • C. 

      Monthly reports to the clients

    • D. 

      New equipment every 2 years

  • 5. 
    Users of iCorps EMail Encryption have the ability to do which of the following:
    • A. 

      Choose a unique password for each of their recipients to access their mail.

    • B. 

      Receive confirmation emails once an encrypted message has been retrieved.

    • C. 

      Receive notification of any encrypted messages which are deleted prior to being opened.

  • 6. 
    True/False: Clients who use Postini are able to cache their mail in the event of a system failure.
    • A. 

      True

    • B. 

      False

  • 7. 
    Multi-Factor Authentication allows users to:
    • A. 

      Add another layer of security to their computer log-in credentials

    • B. 

      Using fingerprint analysis to gain access to their computers