Trvl E Learning October 2014 Day 6

13 Questions | By CSReadiness | Updated: Mar 21, 2022 | Attempts: 149

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Trvl E Learning October 2014 Day 6 - Quiz

**Refer to the Travel Syst Admin Guide on the Travel Training Toolkit, as well as the Concur Admin User Guide within Confluence, for extra assistance.

Questions and Answers

1.

Concur Travel, as a booking tool, needs the customer to have an agreement with two other kinds of partners. Who are these?
2.

What is the Configuration setting that allows air to be added to a previously reserved hotel or car reservation?
3.

A user reports that they cannot edit/delete the frequent flier program on their profile. What Configuration setting triggers this and what is the path to the setting (starting at the Administration tab)?
4.

What specific steps would you take to validate if the Southwest Direct Connect is turned on for a site?
- A.
  
  Admin > Travel System Admin > Select the company > go to Southwest Airlines > Verify that there is a Southwest Account number; if checked it’s turned
- B.
  
  Travel>Profile>>Frequent Traveler Programs>If Southwest Airlines is added that means they are turned on
- C.
  
  Admin>Travel System Admin>Swabiz Configuration>Selec the company>if there is Company Southwest Account Number, it means they are turned on
- D.
  
  Admin>Travel System Admin>Manage Corporate Discount>Select the Company>If there is discount code for Southwest, it means they are turned on
5.

What best describes the Travel System Admin area?
- A.
  
  Provides access to Tech tools
- B.
  
  It is the master login feature of client support
- C.
  
  An area that is used to set up and/or configure new and existing companies.
- D.
  
  Provides the ability to access company modules
6.

What is the setting that controls the ability for a user to bring a companion along on a business trip.
7.

Where can you access the Concur Admin User Guide?
- A.
  
  The HELP link
- B.
  
  Travel Training Tool Kit
- C.
  
  Within our saved documents folder
- D.
  
  Concur Portal Confluence Wiki
8.

The "Administer Company" feature allows you to.... (select the best description)
- A.
  
  Deativate a site
- B.
  
  Change company settings
- C.
  
  Proxy into the Company site, without having to Log into it, where you have the ability to see key features and permissions
- D.
  
  Log out of Concur and into a Company
9.

Which permission types are available only to Concur Support when utilizing the Administer Company feature?
- A.
  
  Administrator
- B.
  
  Vendor/Supplier
- C.
  
  User
- D.
  
  Meeting
10.

Within the Configuration editor link (+), which option provides you with quick access to some of the Company Details page information?
- A.
  
  Travel Configuration
- B.
  
  Discounts
- C.
  
  Company Information
- D.
  
  Log Out and Back In As
11.

What is the best tool to use to mass update User Group Membership at the same time for all or many users?
12.

What is "flex-faring" and which markets does it occur in?
13.

When using Concur XA, what are 3 key pieces of User information that are available?