1.
What is the voltage requirement of the GEMINI CS200 and CS220?
Correct Answer
D. 240V
Explanation
The voltage requirement of the GEMINI CS200 and CS220 is 240V.
2.
How frequently must the disposable nozzles for the GEMINI CS220 be replaced?
Correct Answer
A. Once a day
Explanation
The disposable nozzles for the GEMINI CS220 must be replaced once a day. This indicates that the nozzles have a limited lifespan and should be changed daily to ensure optimal performance and hygiene. Regular replacement of the nozzles helps to maintain the quality of the product and prevent any potential contamination or blockages that may occur over time.
3.
It is an NSF rule for the CS220 to display a "Clean Milk Canister" reminder and temporarily block use of the steam function until the milk thermal canister is checked or replaced:
Correct Answer
A. Every 1 hour
Explanation
The correct answer is "Every 1 hour". According to the NSF rule for CS220, a "Clean Milk Canister" reminder should be displayed and the steam function should be temporarily blocked until the milk thermal canister is checked or replaced every 1 hour. This is done to ensure the safety and hygiene of the milk canister and to prevent any potential contamination or health risks.
4.
When the cup and plus buttons on a CS20 Cappuccinatore are flashing orange alternatively, this means:
Correct Answer
A. Thermoblock is too hot for descaling.
Explanation
When the cup and plus buttons on a CS20 Cappuccinatore are flashing orange alternatively, it indicates that the thermoblock is too hot for descaling. This means that the temperature of the thermoblock is too high to safely perform the descaling process. It is important to wait for the thermoblock to cool down before proceeding with the descaling process to avoid any potential damage or safety risks.
5.
When both cup and plus buttons on a Cappuccinatore CS20 are lit solid red, this means:
Correct Answer
A. Failure - thermal canister is missing
Explanation
When both the cup and plus buttons on a Cappuccinatore CS20 are lit solid red, it indicates a failure due to the thermal canister being missing.
6.
When descaling the Cappuccinatore CS20, which of these is not true?
Correct Answer
A. The descaling agent must be dispensed through the machine a maximum of one time before rinsing.
Explanation
The descaling agent must be dispensed through the machine multiple times before rinsing to ensure thorough cleaning.
7.
If the milk foam quality dispensed from a CS220 is poor, which of the following is likely to be the cause?
Correct Answer
B. The disposable straw is worn or not fixated properly.
Explanation
If the milk foam quality dispensed from a CS220 is poor, the likely cause is that the disposable straw is worn or not fixated properly. This is because the straw is responsible for drawing in the milk and creating the foam. If it is worn or not fixed properly, it may not be able to effectively draw in the milk, resulting in poor foam quality. Cold milk, cold water, or the type of milk (UHT or pasteurized) stored in the canister would not directly affect the foam quality.
8.
On the GEMINI PRO models, what is the maximum programmable cup setting for the Ristretto, Espresso and Lungo buttons?
Correct Answer
D. 240ml
Explanation
The maximum programmable cup setting for the Ristretto, Espresso, and Lungo buttons on the GEMINI PRO models is 240ml. This means that users can customize the machine to dispense up to 240ml of coffee for each of these three options. This allows for flexibility in serving sizes and ensures that users can enjoy their preferred coffee strength and volume.
9.
Which of the following steps must be done as part of preparing the CS200 or CS220 that is connected to a direct water source before descaling?
Correct Answer
C. Turn direct water knob (valve) located on the back of the machine to OFF.
Explanation
The correct answer is to turn the direct water knob (valve) located on the back of the machine to OFF. This step is necessary to stop the flow of water from the direct water source into the CS200 or CS220 machine. By turning off the valve, the water supply is effectively shut off, allowing for safe descaling without any water flow.
10.
What feature is the main difference between the GEMINI CS200 and CS220?
Correct Answer
A. CS220 is steam capable for auto milk frothing.
Explanation
The main difference between the GEMINI CS200 and CS220 is that the CS220 is steam capable for auto milk frothing. This means that the CS220 has the ability to automatically froth milk using steam, while the CS200 does not have this feature.
11.
When performing a preventative maintenance, which of the following tasks should you do?
Correct Answer
E. All of these
Explanation
When performing preventative maintenance, it is important to carry out all of the mentioned tasks. Cleaning or replacing worn brew units ensures optimal performance and prevents any issues caused by clogs or malfunctions. Descaling fluid lines helps remove mineral buildup and ensures proper flow of liquids. Conducting pressure, flow rate, and temperature diagnostics allows for early detection of any abnormalities or malfunctions. Lastly, cleaning the equipment housing and accessories helps maintain cleanliness and hygiene, preventing any potential contamination or damage.
12.
The FILTER auto reminder of the CS200 or CS220 can only be deactivated (if turned on) by accessing the setting through the After Sales Program Menu.
Correct Answer
A. True
Explanation
The statement is true because the FILTER auto reminder of the CS200 or CS220 can only be deactivated by accessing the setting through the After Sales Program Menu. This means that if the reminder is turned on, it cannot be deactivated through any other means or settings.
13.
To deactivate the DESCALE NEEDED reminder on a GEMINI PRO model, the Water Harndess program function must be set to:
Correct Answer
D. 0
Explanation
To deactivate the DESCALE NEEDED reminder on a GEMINI PRO model, the Water Hardness program function must be set to 0. This means that the water hardness level is set to the lowest value, indicating that the water being used is soft and does not require descaling.
14.
What would trigger the error message "Capsule not ejected - call service center" on the GEMINI PRO models?
Correct Answer
A. IR light barrier under the brew unit.
Explanation
The error message "Capsule not ejected - call service center" on the GEMINI PRO models would be triggered by the IR light barrier under the brew unit. This means that if the IR light barrier is not functioning properly or is blocked, the machine will not be able to detect whether the capsule has been ejected or not, resulting in the error message. The other options mentioned, such as the safety lid micro switch, extraction unit DC motor, and capsule container micro switch, are not directly related to the ejection of the capsule and would not cause this specific error message.
15.
Please select the maximum number of servings that can be prepared at once on the Gemini Pro CS220 and CS200 models.
Correct Answer
B. 2
Explanation
The Gemini Pro CS220 and CS200 models have a maximum capacity of preparing two servings at once. This means that these models can handle a maximum of two servings in a single preparation cycle.
16.
During the descaling process on the Gemini Pro CS220, which of the following is correct regarding the appropriate water tank measurements?Hint: total water tank volume for each tank is 3L.
Correct Answer
B. Left water tank contains 2L of water/400ml of descale agent; Right water tank contains 1L of water/200ml of descale agent.
Explanation
The correct answer states that the left water tank contains 2L of water and 400ml of descale agent, while the right water tank contains 1L of water and 200ml of descale agent. This is the appropriate measurement for the descaling process on the Gemini Pro CS220, as the total water tank volume for each tank is 3L. The answer option ensures that the total volume of water and descale agent in each tank adds up to the total capacity of the tank.
17.
Upon bench testing a new GEMINI CS220, what suggested step should be performed to properly prime the fluid system?
Correct Answer
B. Fill the water tanks with hot water and cycle through fluid line to correct sticking pump/solenoids.
Explanation
To properly prime the fluid system of the new GEMINI CS220, it is suggested to fill the water tanks with hot water and cycle it through the fluid line. This step helps to correct any sticking pump or solenoids, ensuring that the fluid system is functioning properly. Running the machine without any fluid would not address the issue of sticking pump/solenoids, and descaling the machine is not mentioned as a step for priming the fluid system.
18.
Upon calibrating a GEMINI CS220 for installation, which setting must be changed from the default manufacturer's setting?
Correct Answer
A. Coffee Temperature set to HIGH
Explanation
The correct answer is "Coffee Temperature set to HIGH". When calibrating a GEMINI CS220 for installation, the default manufacturer's setting for the coffee temperature needs to be changed to HIGH. This adjustment ensures that the coffee is brewed at a higher temperature, resulting in a hotter cup of coffee.
19.
When a thermal cutoff (TCO) fuse has been fused, which part must be replaced along with the defective fuse at all times?
Correct Answer
A. Heat sensor
Explanation
When a thermal cutoff (TCO) fuse has been fused, the heat sensor must be replaced along with the defective fuse at all times. The heat sensor is responsible for detecting excessive heat and triggering the TCO fuse to cut off the power supply. If the TCO fuse has blown, it indicates that the heat sensor has detected a high temperature and activated the fuse to prevent any potential damage or fire. Therefore, replacing the heat sensor is necessary to ensure that the system can continue to monitor and regulate the temperature effectively.
20.
What is the ideal temperature of the milk as it is steamed and frothed by the Cappuccinatore of the GEMINI CS220?
Correct Answer
B. 155F (+/- 5)
Explanation
The ideal temperature of the milk as it is steamed and frothed by the Cappuccinatore of the GEMINI CS220 is 155F (+/- 5). This temperature range ensures that the milk is heated enough to create a creamy and frothy texture, but not too hot that it burns or loses its flavor. The +/- 5 indicates a small margin of error, allowing for slight variations in temperature while still maintaining the desired result.