Gemini Pro Introduction Training Assessment

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Gemini Pro Introduction Training Assessment - Quiz

Intro to Gemini CS range espresso machines quiz.


Questions and Answers
  • 1. 

    What is the voltage requirement of the GEMINI CS200 and CS220?

    • A.

      120V

    • B.

      208V

    • C.

      220V

    • D.

      240V

    Correct Answer
    D. 240V
    Explanation
    The voltage requirement of the GEMINI CS200 and CS220 is 240V.

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  • 2. 

    How frequently must the disposable nozzles for the GEMINI CS220 be replaced?

    • A.

      Once a day

    • B.

      Once every other day

    • C.

      Once a week

    • D.

      Twice a week

    Correct Answer
    A. Once a day
    Explanation
    The disposable nozzles for the GEMINI CS220 must be replaced once a day. This indicates that the nozzles have a limited lifespan and should be changed daily to ensure optimal performance and hygiene. Regular replacement of the nozzles helps to maintain the quality of the product and prevent any potential contamination or blockages that may occur over time.

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  • 3. 

    It is an NSF rule for the CS220 to display a "Clean Milk Canister" reminder and temporarily block use of the steam function until the milk thermal canister is checked or replaced:

    • A.

      Every 1 hour

    • B.

      Every 2 hours

    • C.

      Every 6 hours

    • D.

      Every 8 hours

    Correct Answer
    A. Every 1 hour
    Explanation
    The correct answer is "Every 1 hour". According to the NSF rule for CS220, a "Clean Milk Canister" reminder should be displayed and the steam function should be temporarily blocked until the milk thermal canister is checked or replaced every 1 hour. This is done to ensure the safety and hygiene of the milk canister and to prevent any potential contamination or health risks.

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  • 4. 

    When the cup and plus buttons on a CS20 Cappuccinatore are flashing orange alternatively, this means:

    • A.

      Thermoblock is too hot for descaling.

    • B.

      Descaling process - ready for next step (stand by)

    • C.

      Descaling process - running (in progress)

    • D.

      Change or replace thermal canister.

    Correct Answer
    A. Thermoblock is too hot for descaling.
    Explanation
    When the cup and plus buttons on a CS20 Cappuccinatore are flashing orange alternatively, it indicates that the thermoblock is too hot for descaling. This means that the temperature of the thermoblock is too high to safely perform the descaling process. It is important to wait for the thermoblock to cool down before proceeding with the descaling process to avoid any potential damage or safety risks.

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  • 5. 

    When both cup and plus buttons on a Cappuccinatore CS20 are lit solid red, this means:

    • A.

      Failure - thermal canister is missing

    • B.

      Failure - Nespresso Thermal Cut-off (NTC) is defective

    • C.

      Change or clean thermal canister

    • D.

      Machine is turned off

    Correct Answer
    A. Failure - thermal canister is missing
    Explanation
    When both the cup and plus buttons on a Cappuccinatore CS20 are lit solid red, it indicates a failure due to the thermal canister being missing.

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  • 6. 

    When descaling the Cappuccinatore CS20, which of these is not true?

    • A.

      The descaling agent must be dispensed through the machine a maximum of one time before rinsing.

    • B.

      The nozzle body with the two red o-rings is removed during the descale process.

    • C.

      The descale program must be ended by turning off the machine.

    • D.

      It take approximately 4 minutes to run one cleaning or rinsing cycle.

    Correct Answer
    A. The descaling agent must be dispensed through the machine a maximum of one time before rinsing.
    Explanation
    The descaling agent must be dispensed through the machine multiple times before rinsing to ensure thorough cleaning.

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  • 7. 

    If the milk foam quality dispensed from a CS220 is poor, which of the following is likely to be the cause?

    • A.

      Cold milk (approximately 40-50F) stored inside of the canister.

    • B.

      The disposable straw is worn or not fixated properly.

    • C.

      Cold water stored in the water tank.

    • D.

      UHT or pasturized milk in thermal canister.

    Correct Answer
    B. The disposable straw is worn or not fixated properly.
    Explanation
    If the milk foam quality dispensed from a CS220 is poor, the likely cause is that the disposable straw is worn or not fixated properly. This is because the straw is responsible for drawing in the milk and creating the foam. If it is worn or not fixed properly, it may not be able to effectively draw in the milk, resulting in poor foam quality. Cold milk, cold water, or the type of milk (UHT or pasteurized) stored in the canister would not directly affect the foam quality.

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  • 8. 

    On the GEMINI PRO models, what is the maximum programmable cup setting for the Ristretto, Espresso and Lungo buttons?

    • A.

      40ml

    • B.

      110ml

    • C.

      125ml

    • D.

      240ml

    Correct Answer
    D. 240ml
    Explanation
    The maximum programmable cup setting for the Ristretto, Espresso, and Lungo buttons on the GEMINI PRO models is 240ml. This means that users can customize the machine to dispense up to 240ml of coffee for each of these three options. This allows for flexibility in serving sizes and ensures that users can enjoy their preferred coffee strength and volume.

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  • 9. 

    Which of the following steps must be done as part of preparing the CS200 or CS220 that is connected to a direct water source before descaling?

    • A.

      Shut off main water source.

    • B.

      Set "Direct Water" programmable menu setting to OFF.

    • C.

      Turn direct water knob (valve) located on the back of the machine to OFF.

    • D.

      Disconnect water line connection from the rear of the machine.

    Correct Answer
    C. Turn direct water knob (valve) located on the back of the machine to OFF.
    Explanation
    The correct answer is to turn the direct water knob (valve) located on the back of the machine to OFF. This step is necessary to stop the flow of water from the direct water source into the CS200 or CS220 machine. By turning off the valve, the water supply is effectively shut off, allowing for safe descaling without any water flow.

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  • 10. 

    What feature is the main difference between the GEMINI CS200 and CS220?

    • A.

      CS220 is steam capable for auto milk frothing.

    • B.

      CS200 consists of two extraction units for brewing espresso.

    • C.

      CS200 is direct water connection capable.

    • D.

      CS220 consists of a hot water dispenser.

    Correct Answer
    A. CS220 is steam capable for auto milk frothing.
    Explanation
    The main difference between the GEMINI CS200 and CS220 is that the CS220 is steam capable for auto milk frothing. This means that the CS220 has the ability to automatically froth milk using steam, while the CS200 does not have this feature.

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  • 11. 

    When performing a preventative maintenance, which of the following tasks should you do?

    • A.

      Cleaning or replacement of worn brew units.

    • B.

      Descaling of fluid lines.

    • C.

      Pressure, flow rate, and temperature diagnostics.

    • D.

      Cleaning of equipment housing and accessories.

    • E.

      All of these

    Correct Answer
    E. All of these
    Explanation
    When performing preventative maintenance, it is important to carry out all of the mentioned tasks. Cleaning or replacing worn brew units ensures optimal performance and prevents any issues caused by clogs or malfunctions. Descaling fluid lines helps remove mineral buildup and ensures proper flow of liquids. Conducting pressure, flow rate, and temperature diagnostics allows for early detection of any abnormalities or malfunctions. Lastly, cleaning the equipment housing and accessories helps maintain cleanliness and hygiene, preventing any potential contamination or damage.

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  • 12. 

    The FILTER auto reminder of the CS200 or CS220 can only be deactivated (if turned on) by accessing the setting through the After Sales Program Menu.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    The statement is true because the FILTER auto reminder of the CS200 or CS220 can only be deactivated by accessing the setting through the After Sales Program Menu. This means that if the reminder is turned on, it cannot be deactivated through any other means or settings.

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  • 13. 

    To deactivate the DESCALE NEEDED reminder on a GEMINI PRO model, the Water Harndess program function must be set to:

    • A.

      1

    • B.

      2

    • C.

      3

    • D.

      0

    Correct Answer
    D. 0
    Explanation
    To deactivate the DESCALE NEEDED reminder on a GEMINI PRO model, the Water Hardness program function must be set to 0. This means that the water hardness level is set to the lowest value, indicating that the water being used is soft and does not require descaling.

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  • 14. 

    What would trigger the error message "Capsule not ejected - call service center" on the GEMINI PRO models?

    • A.

      IR light barrier under the brew unit.

    • B.

      Safety lid micro switch.

    • C.

      Extraction unit DC motor.

    • D.

      Capsule container micro switch.

    Correct Answer
    A. IR light barrier under the brew unit.
    Explanation
    The error message "Capsule not ejected - call service center" on the GEMINI PRO models would be triggered by the IR light barrier under the brew unit. This means that if the IR light barrier is not functioning properly or is blocked, the machine will not be able to detect whether the capsule has been ejected or not, resulting in the error message. The other options mentioned, such as the safety lid micro switch, extraction unit DC motor, and capsule container micro switch, are not directly related to the ejection of the capsule and would not cause this specific error message.

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  • 15. 

    Please select the maximum number of servings that can be prepared at once on the Gemini Pro CS220 and CS200 models.

    • A.

      1

    • B.

      2

    • C.

      3

    • D.

      4

    Correct Answer
    B. 2
    Explanation
    The Gemini Pro CS220 and CS200 models have a maximum capacity of preparing two servings at once. This means that these models can handle a maximum of two servings in a single preparation cycle.

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  • 16. 

    During the descaling process on the Gemini Pro CS220, which of the following is correct regarding the appropriate water tank measurements?Hint: total water tank volume for each tank is 3L.

    • A.

      Right water tank contains 2L of water/200ml of descale agent; Left water tank contains 1L of water/400 ml of descale agent.

    • B.

      Left water tank contains 2L of water/400ml of descale agent; Right water tank contains 1L of water/200ml of descale agent.

    • C.

      Both water tanks have an equal measurement of water and descaling agent.

    • D.

      Right water tank contains 3L of water/600ml of descale agent; Left water tank contains 2L of water/400 ml of descale agent.

    Correct Answer
    B. Left water tank contains 2L of water/400ml of descale agent; Right water tank contains 1L of water/200ml of descale agent.
    Explanation
    The correct answer states that the left water tank contains 2L of water and 400ml of descale agent, while the right water tank contains 1L of water and 200ml of descale agent. This is the appropriate measurement for the descaling process on the Gemini Pro CS220, as the total water tank volume for each tank is 3L. The answer option ensures that the total volume of water and descale agent in each tank adds up to the total capacity of the tank.

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  • 17. 

    Upon bench testing a new GEMINI CS220, what suggested step should be performed to properly prime the fluid system?

    • A.

      Descale machine.

    • B.

      Fill the water tanks with hot water and cycle through fluid line to correct sticking pump/solenoids.

    • C.

      Run machine without any fluid to dry out the water lines.

    Correct Answer
    B. Fill the water tanks with hot water and cycle through fluid line to correct sticking pump/solenoids.
    Explanation
    To properly prime the fluid system of the new GEMINI CS220, it is suggested to fill the water tanks with hot water and cycle it through the fluid line. This step helps to correct any sticking pump or solenoids, ensuring that the fluid system is functioning properly. Running the machine without any fluid would not address the issue of sticking pump/solenoids, and descaling the machine is not mentioned as a step for priming the fluid system.

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  • 18. 

    Upon calibrating a GEMINI CS220 for installation, which setting must be changed from the default manufacturer's setting?

    • A.

      Coffee Temperature set to HIGH

    • B.

      Language changed to SPANISH

    • C.

      Auto-Off set to 12 hours

    • D.

      Filter turned ON

    Correct Answer
    A. Coffee Temperature set to HIGH
    Explanation
    The correct answer is "Coffee Temperature set to HIGH". When calibrating a GEMINI CS220 for installation, the default manufacturer's setting for the coffee temperature needs to be changed to HIGH. This adjustment ensures that the coffee is brewed at a higher temperature, resulting in a hotter cup of coffee.

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  • 19. 

    When a thermal cutoff (TCO) fuse has been fused, which part must be replaced along with the defective fuse at all times?

    • A.

      Heat sensor

    • B.

      Logic board

    • C.

      Thermoblock

    • D.

      Power board

    Correct Answer
    A. Heat sensor
    Explanation
    When a thermal cutoff (TCO) fuse has been fused, the heat sensor must be replaced along with the defective fuse at all times. The heat sensor is responsible for detecting excessive heat and triggering the TCO fuse to cut off the power supply. If the TCO fuse has blown, it indicates that the heat sensor has detected a high temperature and activated the fuse to prevent any potential damage or fire. Therefore, replacing the heat sensor is necessary to ensure that the system can continue to monitor and regulate the temperature effectively.

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  • 20. 

    What is the ideal temperature of the milk as it is steamed and frothed by the Cappuccinatore of the GEMINI CS220?

    • A.

      120F (+/- 5)

    • B.

      155F (+/- 5)

    • C.

      175F (+/- 5)

    • D.

      200 (+/- 5)

    Correct Answer
    B. 155F (+/- 5)
    Explanation
    The ideal temperature of the milk as it is steamed and frothed by the Cappuccinatore of the GEMINI CS220 is 155F (+/- 5). This temperature range ensures that the milk is heated enough to create a creamy and frothy texture, but not too hot that it burns or loses its flavor. The +/- 5 indicates a small margin of error, allowing for slight variations in temperature while still maintaining the desired result.

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Quiz Review Timeline +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 21, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Oct 01, 2014
    Quiz Created by
    KeithPO
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