Keyboarding Unit 8 Test

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1/15 Questions

Written messages used by employees within an organization to communicate with one another are called ____________ memorandums.

About This Quiz

This Keyboarding Unit 8 Test evaluates knowledge on internal business communications, memo formatting, and personal-business letter structure.

2.

The paragraphs of a memo all begin at the left margin and are DS with a QS between paragraphs.
- True
- False
Correct Answer

A. False

Explanation

The statement is false because the paragraphs of a memo are not double-spaced with a blank line between paragraphs. In fact, the paragraphs of a memo are typically single-spaced with no extra space between them.

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3.

Martina Bronsky has keyed a memo to Kareem Washington and has stapled a second document to the memo, which Kareem requested. What should Martina key below the last line of the body of the memo?
- Attachment
- Mb
- Enclosure
Correct Answer

A. Attachment

Explanation

Martina should key "Attachment" below the last line of the body of the memo. This indicates that there is a document attached to the memo, as requested by Kareem.

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4.

In a personal-business letter, the letter mailing address should be keyed a DS below the ______.

Correct Answer
date
DATE
Date

Explanation
In a personal-business letter, the letter mailing address should be keyed a DS below the date. The word "date" refers to the specific day, month, and year on which the letter is being written. By placing the mailing address below the date, it ensures that the recipient's address is clearly visible and easily accessible for the postal service to deliver the letter accurately. The use of uppercase or lowercase letters does not affect the placement of the mailing address in relation to the date.

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5.

Personal-business letters are commonly prepared in ___________ format.

Correct Answer
block
BLOCK

Explanation
Personal-business letters are commonly prepared in block format. This format is characterized by aligning all the text to the left margin and leaving no indentation for paragraphs. It is a professional and formal style of writing that is widely used in business correspondence. The use of all capital letters (BLOCK) is not a commonly accepted format for personal-business letters and may be considered inappropriate or unprofessional.

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6.

Generally, side margins in a memo should be 2".
- True
- False
Correct Answer

A. False

Explanation

Side margins in a memo should not be 2". The correct answer is False. The standard side margin for a memo is typically 1" or 1.25". A 2" side margin would result in excessive white space and make the memo appear unprofessional. It is important to maintain appropriate margins to ensure readability and visual appeal in a memo.

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7.

All of the following are commonly used in a memo heading EXCEPT
- SUBJECT:
- TIME:
- TO:
- FROM:
Correct Answer

A. TIME:

Explanation

The given question asks for the option that is not commonly used in a memo heading. The options are SUBJECT, TIME, TO, and FROM. The correct answer is TIME because it is not typically included in a memo heading. Memo headings usually include the SUBJECT to indicate the purpose of the memo, TO to specify the recipient, and FROM to identify the sender. However, TIME is not a standard component of a memo heading as it is not necessary to mention the time in the heading.

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8.

The greeting in a letter. such as Dear Ms. Stiles, is called the salutation.
- True
- False
Correct Answer

A. True

Explanation

The salutation is the greeting in a letter, such as "Dear Ms. Stiles." It is the opening line that addresses the recipient of the letter. Therefore, the given statement that the salutation is called the greeting in a letter is correct.

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9.

The standard top margin for a memo is
- 0.5"
- 1"
- 1.5"
- 2"
Correct Answer

A. 2"

Explanation

The standard top margin for a memo is 2". This means that there should be a 2-inch space between the top of the page and the beginning of the memo content. This margin allows for a professional and neat appearance of the memo, providing enough space for any headers or logos that may be included at the top of the page. It also ensures that the content is not too close to the edge of the page, making it easier to read and handle the memo.

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10.

If a document accompanies a memo but it not attached to it, the word __________ should be keyed at the left margin below the last line of the memo.

Correct Answer
Enclosure
inclosure
enclosure

Explanation
When a document is included with a memo but is not physically attached to it, the word "enclosure" should be typed at the left margin below the last line of the memo. This indicates to the recipient that there is an accompanying document that they should review. The variations "inclosure" and "enclosure" are also acceptable spellings of the word.

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11.

The farewell of the letter, such as Sincerely yours, is called the _______ close.

Correct Answer
complementary

Explanation
The farewell of the letter, such as "Sincerely yours," is called the complementary close. This is the part of the letter where the writer expresses their regards or well wishes to the recipient. It is a courteous way to end a letter and signifies the writer's sincerity and professionalism.

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12.

A letter written by someone to deal with a personal matter is called a
- Private letter
- Confidential letter
- Personal-business letter
- Classified letter
Correct Answer

A. Personal-business letter

Explanation

A personal-business letter is a type of letter that is written by someone to deal with a personal matter that also involves business-related aspects. It implies that the letter is not only focused on personal matters but also includes elements related to business or professional matters. This term suggests that the letter is not purely personal or confidential, but rather has a combination of personal and business aspects.

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13.

On an envelope, the delivery address is commonly keyed in all lowercase without punctuation.
- True
- False
Correct Answer

A. False

Explanation

The statement is false because, in reality, the delivery address on an envelope is commonly written in uppercase letters, and punctuation is used to separate different parts of the address, such as commas and periods. Lowercase letters without punctuation are not commonly used for delivery addresses on envelopes.

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14.

Reference initials in a memo should be keyed in lowercase letters.
- True
- False
Correct Answer

A. True

Explanation

In a memo, reference initials should be keyed in lowercase letters. This is because reference initials are typically used to indicate the person who typed or prepared the memo. Using lowercase letters for reference initials is a common practice and helps to maintain consistency and professionalism in written communication.

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15.

The letter body (message) should begin a QS below the greeting.
- True
- False
Correct Answer

A. False

Explanation

The letter body (message) should not begin with a QS (question). This means that the statement "The letter body (message) should begin a QS below the greeting" is incorrect. The letter body should typically consist of the main content or message of the letter, and it does not necessarily have to include a question. Therefore, the correct answer is false.

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Current Version
Mar 21, 2023

Quiz Edited by
ProProfs Editorial Team
Nov 17, 2014

Quiz Created by
Byork

Keyboarding Unit 8 Test

Written messages used by employees within an organization to communicate with one another are called ____________ memorandums.

Quiz Preview

The paragraphs of a memo all begin at the left margin and are DS with a QS between paragraphs.

Martina Bronsky has keyed a memo to Kareem Washington and has stapled a second document to the memo, which Kareem requested. What should Martina key below the last line of the body of the memo?

In a personal-business letter, the letter mailing address should be keyed a DS below the ______.

Personal-business letters are commonly prepared in ___________ format.

Generally, side margins in a memo should be 2".

All of the following are commonly used in a memo heading EXCEPT

The greeting in a letter. such as Dear Ms. Stiles, is called the salutation.

The standard top margin for a memo is

If a document accompanies a memo but it not attached to it, the word __________ should be keyed at the left margin below the last line of the memo.

The farewell of the letter, such as Sincerely yours, is called the _______ close.

A letter written by someone to deal with a personal matter is called a

On an envelope, the delivery address is commonly keyed in all lowercase without punctuation.

Reference initials in a memo should be keyed in lowercase letters.

The letter body (message) should begin a QS below the greeting.