RC Exam Day 3

15 Questions | Total Attempts: 184

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RC Exam Day 3

Questions and Answers
  • 1. 
    T or F: Zone 2 is located in the south suburbs.
    • A. 

      True

    • B. 

      False

  • 2. 
    List 2 types of charges you may see on a ledger.
  • 3. 
    Select ALL methods through which Pangea will accept a payment.
    • A. 

      Money Order

    • B. 

      Cash

    • C. 

      E Pay

    • D. 

      Check

    • E. 

      DCS (Currency Exchange)

  • 4. 
    What is the late fee for a $850 balance in Chicago?
    • A. 

      $10.00

    • B. 

      $25.00

    • C. 

      $27.50

    • D. 

      $30.50

  • 5. 
    T or F: A unit gas meter number can be found on the unit page.
    • A. 

      True

    • B. 

      False

  • 6. 
    Which neighborhood is located in Zone 4?
    • A. 

      Chatham

    • B. 

      Park Forest

    • C. 

      Austin

    • D. 

      Auburn Gresham

  • 7. 
    Which neighborhood is located in Zone 3?
    • A. 

      Chatham

    • B. 

      South Shore

    • C. 

      Austin

    • D. 

      Auburn Gresham

  • 8. 
    T or F: PLR program information can be found under "Tenant Relations" in the Data drop down on the resident page.
    • A. 

      True

    • B. 

      False

  • 9. 
    Zone office addresses and leasing agent phone numbers can be found on the __________ page on the Wiki.
  • 10. 
    Per the Cook County heating ordinance, Pangea must maintain a daytime temperature of ____ degrees in units with radiated heat.
  • 11. 
    Typically, the turnaround time on a cosmetic work order is _____ days.
    • A. 

      1

    • B. 

      1-3

    • C. 

      7-10

    • D. 

      14

  • 12. 
    T or F: You should create a PMCB when a resident calls in to file a complaint against their neighbor.
    • A. 

      True

    • B. 

      False

  • 13. 
    T or F: You can give the ledger balance to a resident who is in eviction status.
    • A. 

      True

    • B. 

      False

  • 14. 
    Name one of the communities located in Baltimore.
  • 15. 
    The _______________ Wiki page offers in depth guidance for creating work orders.
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