RC Exam Day 3

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| By Pangeare

Pangeare

Community Contributor

Quizzes Created: 3 | Total Attempts: 624

Questions: 15 | Attempts: 236 | Updated: Mar 20, 2023

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Questions and Answers

1.

T or F: Zone 2 is located in the south suburbs.
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
Zone 2 is located on the southeast side of Chicago.

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2.

List 2 types of charges you may see on a ledger.

Correct Answer
Instructor will grade
3.

Select ALL methods through which Pangea will accept a payment.
- A.
  
  Money Order
- B.
  
  Cash
- C.
  
  E Pay
- D.
  
  Check
- E.
  
  DCS (Currency Exchange)
Correct Answer(s)
A. Money Order
C. E Pay
D. Check
E. DCS (Currency Exchange)

Explanation
Pangea accepts payments through various methods including money order, e-pay, check, and DCS (currency exchange). These options provide customers with flexibility and convenience in making their payments. Money orders are a secure and widely accepted form of payment, while e-pay allows for online transactions. Checks are a traditional method of payment that many people are familiar with, and DCS (currency exchange) offers an alternative for international customers. Overall, Pangea offers a range of payment options to cater to different customer preferences and needs.

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4.

What is the late fee for a $850 balance in Chicago?
- A.
  
  $10.00
- B.
  
  $25.00
- C.
  
  $27.50
- D.
  
  $30.50
Correct Answer
C. $27.50

Explanation
The late fee for a $850 balance in Chicago is $27.50.

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5.

T or F: A unit gas meter number can be found on the unit page.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
The explanation for the given correct answer is that a unit gas meter number can indeed be found on the unit page.

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6.

Which neighborhood is located in Zone 4?
- A.
  
  Chatham
- B.
  
  Park Forest
- C.
  
  Austin
- D.
  
  Auburn Gresham
Correct Answer
A. Chatham

Explanation
Chatham is the neighborhood located in Zone 4.

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7.

Which neighborhood is located in Zone 3?
- A.
  
  Chatham
- B.
  
  South Shore
- C.
  
  Austin
- D.
  
  Auburn Gresham
Correct Answer
C. Austin

Explanation
Austin is the neighborhood located in Zone 3.

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8.

T or F: PLR program information can be found under "Tenant Relations" in the Data drop down on the resident page.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
PLR program information can be found under "Tenant Relations" in the Data drop down on the resident page. This suggests that the information about the PLR program, which is likely a program related to tenant relations, can be accessed by selecting the "Tenant Relations" option from the Data drop down menu on the resident page. Therefore, the statement "True" is correct.

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9.

Zone office addresses and leasing agent phone numbers can be found on the __________ page on the Wiki.

Correct Answer
Pangea Contact, Contact, Contact List, Pangea Contact List

Explanation
The correct answer is "Contact List". This is because the question is asking where to find zone office addresses and leasing agent phone numbers on the Wiki. The most logical place to find this information would be on a contact list page, which typically includes all relevant contact information for a specific organization or group. The other options, "Pangea Contact" and "Pangea Contact List", are similar but do not specifically mention a list of contacts.

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4
10.

Per the Cook County heating ordinance, Pangea must maintain a daytime temperature of ____ degrees in units with radiated heat.

Correct Answer
68

Explanation
Per the Cook County heating ordinance, Pangea is required to maintain a daytime temperature of 68 degrees in units with radiated heat. This means that Pangea must ensure that the temperature in these units does not fall below 68 degrees during the day, in order to comply with the heating regulations set by the county.

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4
11.

Typically, the turnaround time on a cosmetic work order is _____ days.
- A.
  
  1
- B.
  
  1-3
- C.
  
  7-10
- D.
  
  14
Correct Answer
D. 14

Explanation
The correct answer is 14 because typically, it takes 14 days to complete a cosmetic work order. This means that from the time the order is placed until it is finished, it will take approximately two weeks.

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12.

T or F: You should create a PMCB when a resident calls in to file a complaint against their neighbor.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
When a resident calls in to file a complaint against their neighbor, it is important to create a PMCB (Property Management Complaint Box). This allows the resident to express their concerns and ensures that the complaint is documented and addressed appropriately. Creating a PMCB helps maintain transparency and accountability in managing resident complaints, promoting a fair and efficient resolution process. Therefore, it is necessary to create a PMCB when a resident calls in to file a complaint against their neighbor.

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13.

T or F: You can give the ledger balance to a resident who is in eviction status.
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
You cannot give any information regarding their ledger. Transfer them to the Sheriff's hotline.

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14.

Name one of the communities located in Baltimore.

Correct Answer
Pines or Oaks

Explanation
Pines, Oaks, Springs

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4
15.

The _______________ Wiki page offers in depth guidance for creating work orders.

Correct Answer
WO Checklist

Explanation
The WO Checklist Wiki page offers in-depth guidance for creating work orders. This page provides a comprehensive checklist that outlines all the necessary steps and considerations for creating work orders. It covers various aspects such as gathering relevant information, identifying resources needed, setting priorities, and ensuring proper documentation. By following this checklist, users can ensure that all the essential elements are included in their work orders, leading to efficient and effective execution of tasks.

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4

RC Exam Day 3

T or F: Zone 2 is located in the south suburbs.

List 2 types of charges you may see on a ledger.

Select ALL methods through which Pangea will accept a payment.

What is the late fee for a $850 balance in Chicago?

T or F: A unit gas meter number can be found on the unit page.

Which neighborhood is located in Zone 4?

Which neighborhood is located in Zone 3?

T or F: PLR program information can be found under "Tenant Relations" in the Data drop down on the resident page.

Zone office addresses and leasing agent phone numbers can be found on the __________ page on the Wiki.

Per the Cook County heating ordinance, Pangea must maintain a daytime temperature of ____ degrees in units with radiated heat.

Typically, the turnaround time on a cosmetic work order is _____ days.

T or F: You should create a PMCB when a resident calls in to file a complaint against their neighbor.

T or F: You can give the ledger balance to a resident who is in eviction status.

Name one of the communities located in Baltimore.

The _______________ Wiki page offers in depth guidance for creating work orders.