Financial Aid Missing Docs New Hire Test Do Not Use
- 1.A student asks where he should send his Tax Transcripts for Verification. How should you respond?
- A.
A. Tell him to walk into the Financial Aid Office
- B.
B. Ask him to email it to you directly
- C.
C. Ask him to login to Student Portal Document Center and upload it under the Missing Documents tab
- D.
D. Tell him to mail it to his Financial Aid Planner
- 2.
What filters and sorting should you complete in Document Tracking to identify which documents are Missing?- A.
A. Filter Enrollment for most current Enrollment, Filter Module by Admissions, and sort by Document
- B.
B. Filter Enrollment for most current Enrollment, Filter Module by Financial Aid, and sort by Status - Missing
- C.
C. Filter Enrollment for Drop Enrollment, Filter Module by Financial Aid, and sort by Status – On File
- D.
D. Filter Enrollment for Grad Enrollment, Filter Module by Financial Aid, and sort by Source
- 3.Where can a student make a correction to his or her school code on the FAFSA?
- A.
A. The student can go to iGrad to submit the correction.
- B.
B. The student can make the correction at FAFSA on the Web through the link listed under Popular Links in the Student Portal Document Center, fafsa.ed.gov.
- C.
C. The student can go to IRS.gov to make the FAFSA correction.
- D.
D. The student can call (800)12FAFSA to make the correction.
- 4.What are two ways a student can get his tax information required for Verification? Select two choices.
- A.
A. Use the IRS Data Retrieval Tool through FAFSA on the Web.
- B.
B. Visit www.irs.gov/Individuals/Get-Transcript to view and print tax transcript online immediately.
- C.
C. Go to Turbo Tax and print a copy of the tax return.
- D.
D. Ask the tax preparer to print a copy of the tax return.
- 5.Which of these documents can clear a Social Security Administration C-Code for US Citizenship?
- A.
A. Selective Service Letter
- B.
B. Drivers License
- C.
C. US Certificate of Naturalization
- D.
D. Green Card
- 6.True or False? All students, male and female, between the ages of 18-25 must register with Selective Service.
- A.
True
- B.
False
- 7.How does a student apply for all types of Federal Student Aid?
- A.
A. Complete a Master Promisory Note (MPN)
- B.
B. Complete an Application for Free Aid
- C.
C. Complete Entrance Counseling (EC)
- D.
D. Complete a FAFSA
- 8.Which one of these choices is NOT a Federal Student Loan?
- A.
A. Direct Subsidized Loan
- B.
B. Genesis Loan
- C.
C. Perkins Loan
- D.
D. Direct PLUS Loan
- 9.If the student tells you he completed Entrance Counseling in igrad already, where do you look to ensure it is completed when it is still showing Missing in CampusVue?
- A.
A. Student Document Center
- B.
B. Fafsa.ed.gov
- C.
C. Account Management
- D.
D. igrad Admin
- 10.
Which of these steps MUST be completed before clicking the Account Management Link in cvtools?
- A.
A. Reset Password
- B.
B. Create Account
- C.
C. Create an Activity in CampusVue
- D.
D. Set Default Campus in CampusVue to student's campus
- 11.V6 requires which of these documents if the student does not meet the minimum financial support?
- A.
A. Low Income Verification documentation
- B.
B. Pay Stubs
- C.
C. Employment Statement
- D.
D. Master Promissory Note
- 12.What steps do you take when adding an Activity in CampusVue?
- A.
Choose SF-Student Note subject, leave the activity pending, type the comment
- B.
Choose SF-Student Note subject, close the Activity, copy and paste the notes from TalkTrac along with any additional notes
- C.
Choose SF-Financial Aid Missing subject, close the Activity, type the comment
- D.
Choose SF-Verification subject, close the Activity, copy and paste the notes from TalkTrac along with any additional notes
- 13.True or False? The Statement of Educational Purpose must always be notarized.
- A.
True
- B.
False
- 14.Which of these documents is acceptable Proof of Graduation of High School or Equivalency?
- A.
A. High School Attestation
- B.
B. Student Statement
- C.
C. Completion of 12 credit hours of college
- D.
D. GED Certificate
- 15.Which of these is considered Non-Need Based Federal Aid?
- A.
A. Direct Unsubsidized Loan
- B.
B. Pell
- C.
C. Direct Subsidized Loan
- D.
D. SEOG
- 16.
Which tab in the Student Portal Document Center shows which documents are in a Missing status?
- A.
A. Estimate
- B.
B. Documents Due
- C.
C. Documents Complete
- D.
D. Resources
- 17.FAFSA stands for ____________.
- A.
A. Free Application for Fun Student Aid
- B.
B. Federal Application for Fundamental Student Aid
- C.
C. Free Application for Federal Student Aid
- D.
D. Fundamental Application for Federal Student Aid
- 18.What is the best way to complete a FAFSA?
- A.
A. FAFSA on the phone
- B.
B. FAA Access to CPS
- C.
C. FAFSA on the Web
- D.
D. Paper FAFSA
- 19.True or False? If the parent's email address on file is the same as the student's email address, the parent will NOT be able to e-sign electronic documents.
- A.
True
- B.
False
- 20.What is the best way to complete a Verification Worksheet?
- A.
A. Sign a paper document then email it
- B.
B. Sign a paper document at the campus
- C.
C. Student Outreach emails the document to the student to sign
- D.
D. Complete electronically in the Student Portal Document Center
- 21.Select all required documents for V1 Verification.
- A.
Standard Verification Worksheet
- B.
Tax Transcripts or 02 IRS Data Retrieval Code for tax-filers
- C.
Pay stubs
- D.
W2 or reason W2 cannot be provided if a non-filer who earned income
- 22.What details can be found on the agent panel in the LiveOx dialer?
- A.
A. Last 4 digits of the student's Social Security Number
- B.
B. Student's date of birth
- C.
C. Student's first and last name
- D.
D. All of the above
- 23.True or False? Students and parents can sign the FAFSA with their individual pin numbers.
- A.
True
- B.
False
.gif "Which of these steps MUST be completed before clicking the Account Management Link in cvtools?")
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