Training Assessment Nsesa Final

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| By Myriam Sabido
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Myriam Sabido
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Quizzes Created: 4 | Total Attempts: 572
| Attempts: 91
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  • 1/30 Questions

    The change in salary has to be made before the _____________?

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About This Quiz

This final assessment for NSESA training evaluates understanding of supervisory management processes, focusing on direct report transfers, payroll impact, and supervisor role changes. It tests knowledge crucial for effective HR practices in corporate settings.

Training Assessment Nsesa Final - Quiz

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  • 2. 

    The insurance company for old employees under CGI Suomi Oy.

    Explanation
    The given answer options are all variations of the same information, which is the insurance company and the policy number for old employees under CGI Suomi Oy. The answer options provide the correct combination of the insurance company name (Fennia) and the policy number (821-0649855). The order in which the information is presented may vary, but all the options contain the correct details.

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  • 3. 

    The Service Level Agreement (SLA) for a non-urgent 'Case Management' case is ___________.

    Explanation
    The correct answer is 24 hours, 24h, 24hours, twenty four hours, twenty-four hours, 24hrs, 24 hrs. This is because the Service Level Agreement (SLA) for a non-urgent 'Case Management' case is defined as the maximum response time or resolution time for the case. In this case, the SLA states that the response or resolution should be completed within a time frame of 24 hours, regardless of how it is expressed (in hours, hours with or without a space, or in words).

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  • 4. 

    If a member's termination date was not entered before the payroll cut-off, what is the impact?Select all that apply.

    • Promotion

    • Breach of Data

    • Overpayment

    • Escalation

    Correct Answer(s)
    A. Overpayment
    A. Escalation
    Explanation
    If a member's termination date was not entered before the payroll cut-off, it can result in overpayment. This is because the member would still be receiving payments even though they are no longer employed. Additionally, the absence of the termination date can lead to an escalation of the issue, as it may require additional time and effort to rectify the overpayment and correct the payroll records. Breach of data and promotion are not applicable in this scenario.

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  • 5. 

    If a report is sent to a different supevrisor, what is the impact?Select all that apply.

    • Promotion

    • Underpayment

    • Escalation

    • Breach of Data

    • Overpayment

    Correct Answer(s)
    A. Escalation
    A. Breach of Data
    A. Overpayment
    Explanation
    If a report is sent to a different supervisor, the impact could be escalation, breach of data, and overpayment. Escalation refers to the situation where the report is forwarded to a higher-level authority, potentially leading to increased scrutiny or action. Breach of data implies that sensitive or confidential information may be exposed to unauthorized individuals, compromising data security. Overpayment suggests that the report may result in incorrect financial transactions, leading to excessive payment or financial loss.

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  • 6. 

    What are the steps to change the salary in Sweden?

    • Change the salary in the Professional Form

    • Attach the signed form in the paper clip

    • Confirm to the requester.

    • Send to SE Logica BPO

    • Advise the Service Consultants

    Correct Answer(s)
    A. Change the salary in the Professional Form
    A. Attach the signed form in the paper clip
    A. Confirm to the requester.
    A. Send to SE Logica BPO
    Explanation
    The steps to change the salary in Sweden are as follows:
    1. Change the salary in the Professional Form.
    2. Attach the signed form in the paper clip.
    3. Confirm to the requester.
    4. Send the form to SE Logica BPO.
    5. Advise the Service Consultants.

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  • 7. 

    Which countries in NSESA do we have a Local Variance in the creation of Reference Letter?

    • Sweden

    • Colombia

    • Finland

    • Norway

    • Portugal

    Correct Answer(s)
    A. Sweden
    A. Colombia
    A. Finland
    Explanation
    The countries in NSESA that have a local variance in the creation of reference letters are Sweden, Colombia, and Finland. This means that these countries have their own specific guidelines or requirements when it comes to writing reference letters, which may differ from the standard practices in other countries. It is important to be aware of these local variances when requesting or providing reference letters in these countries.

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  • 8. 

    The form Anställningsvillkor can also be used for these changes:

    • Salary

    • Work Hours (permanent)

    • Work Hours (temporary)

    • Legal Entity

    • Location

    Correct Answer(s)
    A. Salary
    A. Work Hours (permanent)
    A. Location
    Explanation
    The form Anställningsvillkor can be used to make changes in various aspects of employment, such as salary, work hours (permanent), and location. This form allows employees to request modifications in these specific areas, ensuring that any changes are properly documented and approved by the relevant authorities. By using this form, both the employer and the employee can have a clear record of any alterations made to the employment agreement.

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  • 9. 

    What are the fields that needs to be updated in changing work hours for Finland?

    • Full Time Availability

    • Legal Entity

    • Assignment Category

    • Type of Working Time and working Time change reason

    • Statutory Information

    • Working Time Type

    Correct Answer(s)
    A. Full Time Availability
    A. Assignment Category
    A. Type of Working Time and working Time change reason
    A. Working Time Type
    Explanation
    The fields that need to be updated in changing work hours for Finland are Full Time Availability, Assignment Category, Type of Working Time and working Time change reason, and Working Time Type. These fields are important because they determine the employee's availability for work, their specific job category, the type of working time (e.g., part-time or full-time), and the reason for the change in working hours. Additionally, updating the Working Time Type ensures compliance with statutory regulations regarding working hours in Finland.

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  • 10. 

    Who needs to be notified once done generating staff number?

    • Requestor

    • SE Nordics & Baltics Support Desk

    • To: PH MNL Payroll; SE Logica BPO Payroll CC: Cacanindin, Cheryl; Mirando, Marilou

    • To: PH MNL Multinational Payroll; SE Payroll Owner Team Lon CC: Cacanindin, Cheryl; Mirando, Marilou

    Correct Answer(s)
    A. Requestor
    A. To: pH MNL Payroll; SE Logica BPO Payroll CC: Cacanindin, Cheryl; Mirando, Marilou
    Explanation
    The correct answer is Requestor, To: PH MNL Payroll; SE Logica BPO Payroll CC: Cacanindin, Cheryl; Mirando, Marilou. The requestor needs to be notified once the staff number has been generated. Additionally, the PH MNL Payroll and SE Logica BPO Payroll teams, as well as individuals named Cacanindin, Cheryl, and Mirando, should also be notified for reference or coordination purposes.

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  • 11. 

    What are the legal documents for uploading in Portugal?

    • Signed Contract

    • Photo

    • CDF

    • Notification Form

    • Completed CDF

    • Passport

    • Onboarding Form

    Correct Answer(s)
    A. Signed Contract
    A. Photo
    A. Completed CDF
    A. Onboarding Form
    Explanation
    The legal documents required for uploading in Portugal include a Signed Contract, Photo, Completed CDF, and Onboarding Form. These documents are necessary to ensure compliance with legal requirements and to establish the necessary agreements and identification of individuals involved in the process. The Signed Contract is crucial as it outlines the terms and conditions of the agreement, while the Photo and Completed CDF help in verifying the identity of the individuals. The Onboarding Form provides additional information and completes the necessary paperwork for the uploading process.

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  • 12. 

    What are the steps in drafting the reference letter for active members in Sweden?

    • Draft the letter and Fill-out the grey fields with the correct information.

    • Forward to SE Logica BPO Payroll

    • Send the reference letter to the employee or manager

    • Affix signature and save the file in PDF and 7-zip.

    Correct Answer(s)
    A. Draft the letter and Fill-out the grey fields with the correct information.
    A. Send the reference letter to the employee or manager
    A. Affix signature and save the file in PDF and 7-zip.
    Explanation
    The steps in drafting the reference letter for active members in Sweden are as follows: Draft the letter and fill out the grey fields with the correct information, send the reference letter to the employee or manager, affix signature, and save the file in PDF and 7-zip.

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  • 13. 

    What are the fields on the CDF that indicate what contract template to be used?

    • Type of Employment

    • Reason

    • Career Level

    • Job Title

    • Legal Entity

    Correct Answer(s)
    A. Reason
    A. Legal Entity
    Explanation
    The fields on the CDF that indicate what contract template to be used are "Reason" and "Legal Entity". These fields are important because the reason for employment and the legal entity involved can determine the specific terms and conditions that need to be included in the contract. The reason for employment may vary, such as whether it is a permanent position or a temporary contract, and the legal entity may have different policies or requirements that need to be reflected in the contract. Therefore, these fields help determine the appropriate contract template to be used.

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  • 14. 

    For members who are 50% sick within 21 days, these date/s will be filed as sick leave.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Members who are 50% sick within 21 days will have these dates recorded as sick leave. This implies that if a member is sick for at least 50% of the day, it will be considered as a sick leave day. Therefore, the statement is true.

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  • 15. 

    Sick Leave is still set as 'Active Status' in PSA Timesheets.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The given statement suggests that Sick Leave is still considered as an 'Active Status' in PSA Timesheets. This means that employees can still take sick leave and record it in their timesheets. This indicates that sick leave is currently being considered as a valid reason for absence and is being accounted for in the company's timesheet system. Therefore, the correct answer is true.

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  • 16. 

    Direct reports are automatically transferred to the new supervisor when the LPS notification is approved.No manual input is needed.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    This statement is false because direct reports are not automatically transferred to the new supervisor when the LPS notification is approved. Manual input is required in order to transfer the direct reports to the new supervisor.

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  • 17. 

    What is the name of the template to use for the Reference Letter for Sweden?

    • Anställningsintyg

    • Anställningsvillkor

    • Anställningsavtäl

    Correct Answer
    A. Anställningsintyg
    Explanation
    The correct answer is "Anställningsintyg." In Sweden, a reference letter is commonly referred to as an "Anställningsintyg." This document is used to provide information about an individual's employment history, job responsibilities, and performance. It is often required when applying for a new job or for various official purposes.

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  • 18. 

    What is the Local Variance when changing Organization in Finland?

    • Needs a Manual Notification

    • Needs to go through Legal Consultation

    • None, it's auto-approve

    Correct Answer
    A. Needs a Manual Notification
    Explanation
    When changing organizations in Finland, the process requires a manual notification. This means that individuals or companies need to inform the relevant authorities about the change, likely submitting specific documentation or forms. It indicates that there is a requirement for active involvement and communication from the party making the change. It does not automatically approve the change nor require legal consultation, but it does necessitate a manual notification.

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  • 19. 

    In Finland, Child Care leave ___________________________________.

    • Is unpaid and members don’t accrue holidays during this leave

    • Members are paid for the first four (4) days of leave and afterwards – no maximum - will be unpaid.

    • Is unpaid and has a maximum of 30 entitlement days.

    Correct Answer
    A. Is unpaid and members don’t accrue holidays during this leave
  • 20. 

    If a requestor files for 7 days Parental Leave, I should __________________________.

    • Process a deduction on salaries.

    • Ask the requestor if it is Full-Time or Part-time.

    • Approve the request

    Correct Answer
    A. Ask the requestor if it is Full-Time or Part-time.
    Explanation
    If a requestor files for 7 days Parental Leave, it is necessary to ask the requestor if it is Full-Time or Part-time. This is because the amount of leave entitlement and the corresponding deduction on salaries may vary depending on whether the requestor is a full-time or part-time employee. By clarifying the requestor's employment status, it ensures that the appropriate action is taken in processing the leave request and making the necessary deductions.

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  • 21. 

    Leavers: The only accepted document for Finland is the resignation letter.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The given statement is false because the resignation letter is not the only accepted document for Finland. Other documents, such as a valid passport or a residence permit, may also be accepted as proof of leaving the country.

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  • 22. 

    When the leaver is a supervisor, the default effective date of the direct report transfer is the termination date of the leaver.

    • True

    • False

    • It depends.

    Correct Answer
    A. False
    Explanation
    When the leaver is a supervisor, the default effective date of the direct report transfer is not the termination date of the leaver. This means that the direct report transfer does not automatically take effect on the day the supervisor leaves their position. The effective date of the transfer may vary depending on other factors or decisions made by the organization.

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  • 23. 

    What is the required document for Sweden before processing the Leaver Case?

    • Termination Form

    • Retirement Letter

    • Resignation Letter

    • Non-Disclosure Agreement

    Correct Answer
    A. Termination Form
    Explanation
    The required document for Sweden before processing the Leaver Case is the Termination Form. This form is used to officially notify the employer about the employee's intention to terminate their employment. It includes important details such as the employee's personal information, the date of termination, and the reason for leaving. This document is necessary to ensure a smooth and legal process for both the employer and the employee when handling the termination of employment.

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  • 24. 

    The manager informs us that his member under garden leave has a missing time sheet.Which statement best fits as a response with these conditions:Today is 25 July 2015Start date of Garden Leave is on 01 August 2015.

    • We will rebook the leave

    • The member should complete the timesheets until the end of month.

    • The member should complete the timesheets until the Garden Leave ends via advance booking.

    Correct Answer
    A. The member should complete the timesheets until the end of month.
    Explanation
    The correct answer is "The member should complete the timesheets until the end of the month." This statement is the best response because it acknowledges the missing time sheet and provides a solution by stating that the member should complete the timesheets until the end of the month. Since today is 25 July 2015 and the start date of Garden Leave is on 01 August 2015, it implies that the member is still expected to work and complete their timesheets until the end of the month before going on Garden Leave.

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  • 25. 

    A request for onboarding a paid trainee requires a Web tallenus sent by FI HRSS.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The statement is false because a request for onboarding a paid trainee does not require a Web tallenus sent by FI HRSS.

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  • 26. 

    We need the approval of the onshore team for the Flex Payment.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The statement is false because it states that the approval of the onshore team is required for the Flex Payment. However, it does not specify whether this approval is necessary or not. Therefore, we cannot assume that the statement is true.

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  • 27. 

    What date do we use to hire the applicant?

    • Application Date

    • Effective Date

    • Start Date

    • Signed date of the contract

    Correct Answer
    A. Start Date
    Explanation
    The start date is the date that we use to hire the applicant. This is the date when the applicant officially begins their employment with the company. It marks the beginning of their work and is important for scheduling and onboarding purposes. The other options, such as the application date, effective date, and signed date of the contract, may be relevant in other contexts, but for hiring the applicant, the start date is the most appropriate.

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  • 28. 

    The required document in Estonia is a free-form resignation letter which is in DigiDoc format.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    In Estonia, the required document for resignation is not a free-form resignation letter in DigiDoc format. The statement is false.

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  • 29. 

    999 is the default job code for members.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The given statement is false. 999 is not the default job code for members.

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  • 30. 

    Most of the time, WAT cases for FTC reporting are set to HIGH Priority.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The statement suggests that WAT cases for FTC reporting are set to HIGH Priority most of the time, but the correct answer is False. This means that WAT cases for FTC reporting are not always set to HIGH Priority.

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Quiz Review Timeline (Updated): Dec 12, 2023 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Dec 12, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Sep 05, 2014
    Quiz Created by
    Myriam Sabido
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