Operations Final Assessment - Fulfillment Knowledge
29 Questions
| Attempts: 64
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Fulfillment Knowledge
Questions and Answers
- 1.Do you have to wait for Propel Track to be complete before you assign Propel Search?
- 2.How many rounds of revisions can the client make for our Logo Creation product?
- A.
2
- B.
3
- C.
4
- D.
5
- 3.Who are you assigning a Logo Creation case to - which queue?
- A.
MIS Case Queue
- B.
Richard Smith
- 4.For Interactive Video, who are you assigning the case to - which queue?
- A.
MIS Case Queue
- B.
Richard Smith
- 5.The client is required to provide their own photos for Interactive Video.
- A.
True
- B.
False
- 6.Who are you assigning a Landing Page case to - which queue?
- A.
James Lynch
- B.
MIS Case Queue
- 7.For Landing Pages, how many revisions is the client allowed?
- A.
1
- B.
2
- C.
3
- D.
5
- E.
None
- 8.What are the packages that we offer with multiple products?
- A.
Presence
- B.
Engage
- C.
Fusion
- D.
None of the above
- 9.The Dropbox is where you can locate the one-sheeters on how to fulfill a product.
- A.
True
- B.
False
- 10.Who fills out intake forms?
- A.
Sales
- B.
Client Services
- C.
MIS
- 11.For Propel List, who do you assign this product to?
- A.
MIS Case Queue
- B.
Specific person
- 12.For Propel Local, who do you assign this product to?
- A.
MIS Case Queue
- B.
Specific person
- 13.For Propel Rep, who do you assign this product to?
- A.
MIS Case Queue
- B.
Specific person
- 14.How many days minimum does it take to get a Search campaign live?
- A.
3
- B.
5
- C.
7
- D.
Same day
- 15.Who do you alert when a Propel Search campaign goes live? Select all that apply.
- A.
Client
- B.
Sales Rep
- C.
MIS
- D.
None of the above
- 16.For Propel Track - who do you assign the case to - MIS Case Queue or specific person?
- A.
MIS Case Queue
- B.
Specific Person
- 17.For Propel Optimize, you assign this case to the SEO Case Queue.
- A.
True
- B.
False
- 18.If we are building a client a new website and they also purchased Propel Optimize, we start the SEO work during the website build.
- A.
True
- B.
False
- 19.For Propel Mobile, who do you assign this product to - which queue?
- A.
MIS Case Queue
- B.
Specific Person
- 20.You assign a Propel Responsive product to the MIS Case Queue.
- A.
True
- B.
False
- 21.For Propel Retarget, who do you assign this product to?
- A.
MIS Case Queue
- B.
Specific Person
- 22.For Propel Retarget - if we are not providing the code to the client to place on their website, do you need a client's domain login information to complete this product?
- A.
Yes
- B.
No
- 23.For Propel Display, this product is assigned to the MIS Case Queue.
- A.
True
- B.
False
- 24.With Propel Display, we need the client's domain login information to complete the product.
- A.
True
- B.
False
- 25.Who do you assign a Social Suite case to?
- A.
MIS Case Queue
- B.
Specific Person
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