Operations Final Assessment - Fulfillment Knowledge

29 Questions

SettingsSettingsSettings
Please wait...
Final Assessment Quizzes & Trivia

Fulfillment Knowledge


Questions and Answers
  • 1. 
    Do you have to wait for Propel Track to be complete before you assign Propel Search?
  • 2. 
    How many rounds of revisions can the client make for our Logo Creation product?
    • A. 

      2

    • B. 

      3

    • C. 

      4

    • D. 

      5

  • 3. 
    Who are you assigning a Logo Creation case to - which queue?
    • A. 

      MIS Case Queue

    • B. 

      Richard Smith

  • 4. 
    For Interactive Video, who are you assigning the case to - which queue?
    • A. 

      MIS Case Queue

    • B. 

      Richard Smith

  • 5. 
    The client is required to provide their own photos for Interactive Video.
    • A. 

      True

    • B. 

      False

  • 6. 
    Who are you assigning a Landing Page case to - which queue?
    • A. 

      James Lynch

    • B. 

      MIS Case Queue

  • 7. 
    For Landing Pages, how many revisions is the client allowed?
    • A. 

      1

    • B. 

      2

    • C. 

      3

    • D. 

      5

    • E. 

      None

  • 8. 
    What are the packages that we offer with multiple products?
    • A. 

      Presence

    • B. 

      Engage

    • C. 

      Fusion

    • D. 

      None of the above

  • 9. 
    The Dropbox is where you can locate the one-sheeters on how to fulfill a product.
    • A. 

      True

    • B. 

      False

  • 10. 
    Who fills out intake forms?
    • A. 

      Sales

    • B. 

      Client Services

    • C. 

      MIS

  • 11. 
    For Propel List, who do you assign this product to?
    • A. 

      MIS Case Queue

    • B. 

      Specific person

  • 12. 
    For Propel Local, who do you assign this product to?
    • A. 

      MIS Case Queue

    • B. 

      Specific person

  • 13. 
    For Propel Rep, who do you assign this product to?
    • A. 

      MIS Case Queue

    • B. 

      Specific person

  • 14. 
    How many days minimum does it take to get a Search campaign live?
    • A. 

      3

    • B. 

      5

    • C. 

      7

    • D. 

      Same day

  • 15. 
    Who do you alert when a Propel Search campaign goes live?  Select all that apply.
    • A. 

      Client

    • B. 

      Sales Rep

    • C. 

      MIS

    • D. 

      None of the above

  • 16. 
    For Propel Track - who do you assign the case to - MIS Case Queue or specific person?
    • A. 

      MIS Case Queue

    • B. 

      Specific Person

  • 17. 
    For Propel Optimize, you assign this case to the SEO Case Queue.
    • A. 

      True

    • B. 

      False

  • 18. 
    If we are building a client a new website and they also purchased Propel Optimize, we start the SEO work during the website build.
    • A. 

      True

    • B. 

      False

  • 19. 
    For Propel Mobile, who do you assign this product to - which queue?
    • A. 

      MIS Case Queue

    • B. 

      Specific Person

  • 20. 
    You assign a Propel Responsive product to the MIS Case Queue.
    • A. 

      True

    • B. 

      False

  • 21. 
    For Propel Retarget, who do you assign this product to?
    • A. 

      MIS Case Queue

    • B. 

      Specific Person

  • 22. 
    For Propel Retarget - if we are not providing the code to the client to place on their website, do you need a client's domain login information to complete this product?
    • A. 

      Yes

    • B. 

      No

  • 23. 
    For Propel Display, this product is assigned to the MIS Case Queue.
    • A. 

      True

    • B. 

      False

  • 24. 
    With Propel Display, we need the client's domain login information to complete the product.
    • A. 

      True

    • B. 

      False

  • 25. 
    Who do you assign a Social Suite case to?
    • A. 

      MIS Case Queue

    • B. 

      Specific Person

Back to Top Back to top