Banker Appreciation Day Trivia

Explanation
The HVG Guest Satisfaction level in 2014 was 91%.

Explanation
The given statement indicates that both the Letter of Agreement and the Memorandum of Understanding (MOU) have been terminated. Therefore, the correct answer is True, implying that both agreements have been ended or cancelled.

Explanation
The dollar amount of increase of Tier One Capital Growth since June 2009 is $15,337,235.

Explanation
The deposit cost of funds, as of June 2014, is 9 basis points. This means that for every $100 of funds deposited, the cost is 9 cents. This cost is expressed as a percentage of the total funds deposited and is used to calculate the interest paid on those funds. A lower basis point indicates a lower cost, so options 8, 7, and 6 basis points are not correct.

Explanation
The bank has incurred loan losses amounting to $31,891MM since 2008. This means that the bank has experienced significant losses on loans during this period.

Explanation
Servant Leadership is the correct answer because it refers to a leadership style where the leader prioritizes the needs and well-being of their team members. The term "upside down pyramid" is often used to describe this leadership approach because it symbolizes the leader supporting and serving their team, rather than the traditional top-down hierarchical structure. In servant leadership, the leader focuses on empowering and enabling their team members to reach their full potential, fostering a collaborative and supportive work environment.

Explanation
The correct answer is Passion, Uncommon Service, Fun, Teamwork, Transparent Integrity and Excellence. These values reflect the core principles that guide the operations and culture of Peoples Bank. Passion signifies the dedication and enthusiasm of the bank towards its customers and community. Uncommon Service emphasizes the commitment to providing exceptional service. Fun represents the bank's focus on creating a positive and enjoyable experience for both employees and customers. Teamwork highlights the importance of collaboration and cooperation within the organization. Transparent Integrity emphasizes the bank's commitment to honesty and ethical behavior. Lastly, Excellence reflects the bank's pursuit of high standards and continuous improvement in all aspects of its operations.