SBTV September 2014 Quiz

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Quizzes Created: 17 | Total Attempts: 10,883
| Attempts: 354
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  • 1/10 Questions

    Using the chip rack for a colour match is ideal when a customer is looking for a close match, but not necessarily an exact match.

    • True
    • False
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About This Quiz

The SBTV September 2014 Quiz assesses knowledge on paint matching techniques, including the use of the MatchRite System and Home Info tool, and offers insights on lawn care. It's designed to enhance customer service and operational efficiency in paint retail.

SBTV September 2014 Quiz - Quiz

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  • 2. 

    Providing a dry sample to your customer to confirm the quality of a colour match is a good idea.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Providing a dry sample to the customer allows them to physically see and assess the color match before committing to a larger order. This helps to ensure that the customer is satisfied with the quality and accuracy of the color match, reducing the risk of potential complaints or returns. Additionally, it allows the customer to make any necessary adjustments or changes before production begins, saving time and resources in the long run. Overall, providing a dry sample is a good idea as it helps to establish clear communication and build trust with the customer.

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  • 3. 

    Bulbs should be planted early in the fall to promote root growth before the arrival of cold weather.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Planting bulbs early in the fall allows them to establish strong root systems before the onset of cold weather. This is important because once the ground freezes, it becomes difficult for bulbs to grow roots. By planting early, the bulbs have enough time to develop a healthy root system, which in turn helps them survive the winter and ensures better growth and blooming in the spring. Therefore, it is true that bulbs should be planted early in the fall to promote root growth before the arrival of cold weather.

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  • 4. 

    Which of following items will help prevent shrub damage over the winter months?

    • Mulch

    • Burlap

    • Shrub protectors

    • All of the above

    Correct Answer
    A. All of the above
    Explanation
    d. All of the above. Mulch, burlap, and shrub protectors can all be used to prevent winter damage.

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  • 5. 

    Smoke alarms, whether battery powered or hardwired, should be changed every eight to ten years.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Smoke alarms, whether battery powered or hardwired, should be changed every eight to ten years. This is because the sensors in smoke alarms can become less sensitive over time, reducing their effectiveness in detecting smoke and alerting occupants to a potential fire. Additionally, the components and batteries in smoke alarms can deteriorate over time, leading to malfunctions or failure. Therefore, it is important to regularly replace smoke alarms to ensure they are functioning properly and providing adequate protection.

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  • 6. 

    If a smoke alarm is discoloured, it’s most likely time to change it.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    If a smoke alarm is discoloured, it's most likely time to change it. This is because discoloration can be a sign of damage or aging in the smoke alarm. Over time, smoke alarms can accumulate dust, dirt, and other particles, which can cause discoloration. Additionally, exposure to heat or smoke can also cause discoloration. Therefore, if a smoke alarm is discoloured, it indicates that it may no longer be functioning properly and should be replaced to ensure the safety of the premises.

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  • 7. 

    In the fall, mowing the lawn at a higher blade setting will prevent moles and mice from burrowing.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    False. Mowing the lawn at a lower blade setting will prevent moles and mice from burrowing.

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  • 8. 

    Which one of the following colour matching tools is the most accurate and reliable?

    • The Chip Rack

    • The Capsure Unit

    • The MatchRite System

    • Home Info

    Correct Answer
    A. The MatchRite System
    Explanation
    c. The MatchRite System. The MatchRite system is the most accurate and reliable tool to provide the best colour match for your customer. The spectrometer analyses the make-up of the colour and the MatchRite system calculates a custom colour formula.

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  • 9. 

    If a customer comes to your store with a competing paint brand’s colour number or name, which tool should you use to find out the best matching paint formula?

    • The Chip Rack

    • The Capsure Unit

    • The MatchRite System

    • Home Info

    Correct Answer
    A. Home Info
    Explanation
    d. Home Info. If a customer comes to your store with a competing paint brand’s colour number or name, use Homeinfo to find the best matching paint formula.

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  • 10. 

    Splitting overgrown perennials will prevent frost damage.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    False. Splitting overgrown perennials will prevent disease and insect infestation.

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Quiz Review Timeline (Updated): Mar 17, 2023 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 17, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Aug 13, 2014
    Quiz Created by
    HomeHardware
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