Trek card quiz for Dexter users. There are different ways that people can finance their acquisition of Trek bikes and using the Trek card is one of them. For you to work in payment section you need to know some of the rules surrounding the card and how to answer issues users bring up on payment. Due take up the quiz and see how well you will do! Good luck!
True
False
True
False
Call Trek to find out the status of the application.
Call Comentiy Bank to find out the status of the application.
Let the customer know their application is under review and they will be contacted by Comentiy bank by mail in 7 to 10 business days.
Yes
No
The customer.
The store.
Comenity Bank
Trek Financial Services
Your Store
True
False
True
False
Tell the customer they need to come back when they have a plastic card.
Call Comentiy to confirm they are authorized to use the account.
Write the customer's name, type of ID checked, state, and zip code on the receipt
Have the customer sign the receipt.
True
False
To make sure all cards have been charged and you have received your deposit for each transaction
No reconciliation is needed.
Dexter
The Trek Card Website
A Monthly Trek Card Statement from Comenity
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